First time ordering from this company. Ordered on the Monday, arrived on Wednesday all well packaged. Great sampler selection available. Couple of the ones must have been out of stock so company... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had expected delivery next day by DHL. The order was sent by royal Mail who proved as suspected to be totally unreliable. Meaning delivery took 4 days and we need to collect from their offices!
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Given my recent concerns over shipping from the EU, I was hankering for a Nicaraguan gordo. Being the only UK retailer I'd found to fulfil my needs, I took a chance on a new venture. Boy, did... Se mer
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You sits is orderly and simple to use from a laptop or iPhone. I originally visited your site because I could not find a local distributor that had La Flor Dominicana's Andalusian Bull in stock. The c... Se mer
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Företagsinformation
Skrivet av företaget
The Cigar Holder is a professionally managed cigar shop, manufacturer, and supplier of handmade leather goods such as cigar leather cases and holders. We pride ourselves on product quality and strong customer service.
Kontaktuppgifter
Landmark House, 1 The Broadway, IG10 2FA, Loughton, Storbritannien
- 07932760924
- contact@tchcigars.com
- tchcigars.com
4,6
Utmärkt
375 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service and communication
Great service and communication. Was very excited to get some cigars that are hard to come by here in the states. Thanks!
25 september 2024
Svar från The Cigar Holder Ltd.
Hello Michael,
Thank you for your fantastic feedback! We're thrilled you found those rare cigars and had a great experience with us. Bringing these unique finds to our customers in the States is truly rewarding—enjoy!
All the best,
Nico
Great experience
Pretty fast delivery! Surprised they had what I was looking for. I would definitely shop here again!
8 september 2024
Great and easy to use website
Great and easy to use website. My only negative comment would be that quite a lot of stock was missing.
19 augusti 2024
Excellent company and service
Used The Cigar Holder on a whim as it was local and I needed a gift quickly. The communication was excellent, they do a concierge delivery and it was all excellent. We had a small issue with the colour of the product, to which The Cigar Holder quickly attended to and fixed our issue. Completely satisfied and will use again for sure!
19 augusti 2024
First time I have used this company
First time I have used this company, website was easy to navigate. Good selection of products.
Speedy delivery in secure packaging.
18 augusti 2024
Amazing service as always
Amazing service as always. Above and beyond to rapidly meet last minute requests!
All the cigars were perfectly kept too.
Brilliant business.
17 augusti 2024
Never disappointed with these guys
Never disappointed with these guys, never too much trouble to give advice and go the extra mile. Excellent delivery service.
27 juli 2024
Wow what a great cigar company
Wow what a great cigar company, my first order was placed and received in the same day , with a free cigar holder gift, everything came well packaged and the cigars are devine
Many thanks to the cigar holder you've made a new regular customer!!
26 juni 2024
Omdöme utan inbjudan
Svar från The Cigar Holder Ltd.
Hello James,
Thank you for your feedback! We're pleased to hear that you consistently enjoy our fast service. Your ongoing support means a lot to us, and we look forward to serving you again soon.
Best regards,
Nico
Absolutely brilliant service
Absolutely brilliant service. I ordered one of the samples, and it arrived the same day. They responded to my questions quickly, and they were very helpful. I am so happy I found this company. I plan to order again soon. Tom 😊
12 juni 2024
Omdöme utan inbjudan
Svar från The Cigar Holder Ltd.
Hi Tom,
Thank you for your kind words! We're thrilled to hear you enjoyed our service and that your sample arrived promptly. Your satisfaction is our top priority, and we're glad we could assist you. We look forward to your next order!
Best regards,
The Cigar Holder Team 😊
Very good
Excellent, I ordered on a Friday morning and the cigars all arrived the next day.
Cheers peeps
7 juni 2024
Svar från The Cigar Holder Ltd.
Hello Paul,
Thank you so much! We're delighted to hear that your order arrived promptly. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again soon.
Cheers,
Nico
Superb service
Superb service. Ordered, dispatched and received same day. There was an issue with the order that was sorted out promptly and with no quibbles. Excellent vendor and I look forward to using them again
31 maj 2024
Svar från The Cigar Holder Ltd.
Hello Matt,
Thank you for your kind review! We're delighted to hear you received your order on the same day and that we could promptly resolve the issue to your satisfaction. Providing excellent service is our top priority, and we appreciate your support. We look forward to serving you again in the future.
Best regards,
Nico
Svar från The Cigar Holder Ltd.
Hello Alex,
Thank you so much for your wonderful feedback! We're thrilled to hear that you consistently enjoy our cigars and service. Your support means a lot to us, and we look forward to continuing to provide you with an exceptional experience.
Best regards,
Raz
Fantastic service!
Fantastic service!
My order was delivered to my door within 2 hours.. impressive!
Thanks.
11 maj 2024
Omdöme utan inbjudan
Excellent
Good selection, prices are great. First time customer, but I will definitely be ordering again.
1 april 2024
Great Cigars!
Very knowledgeable, great customer services and most important of all... great tasting cigars!
26 januari 2024
Good selection of cigars & a fast…
Good selection of cigars & a fast prompt delivery each time
1 februari 2024
Svar från The Cigar Holder Ltd.
Dear Alex,
Thank you very much for your feedback. We're thrilled to hear you're pleased with our cigar selection and swift delivery service. Ensuring you have a great experience with each order is our top priority. Looking forward to serving you again soon!
Kind regards,
Nico
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