Taxfix UK (formerly TaxScouts) Omdömen 

7 311
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I've been using Taxfix for the past 4 years, specifically working with Lilian Skinner on my self assessment tax returns. She has been consistently very professional, knowledgeable, and responsive. O... Se mer

Betygsatt 5 av 5 stjärnor

Excellent and prompt service. My accountant was approachable and answered all of my queries in depth. I was very happy with the outcome and will definitely be using them again. I felt they were fairly... Se mer

Betygsatt 5 av 5 stjärnor

I have not been well, and really struggled with my self assessment - a couple of messages with Jon and its all sorted, which has definitely taken some of the stress from me at a difficult time.

Betygsatt 5 av 5 stjärnor

Great job! The staff was excellent—professional, friendly, and very helpful throughout the entire process. They made everything easy to understand and provided outstanding customer service. I highly r... Se mer

Företagsinformation

Skrivet av företaget

Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

7 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(7 311)

1 015 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Taxfix as always

Taxfix as always, have been very helpful with myself assessment taxes. This the second year that Ms Suzanne Booty has done my taxes with professionalism and efficiency.
Very happy thank you.

23 juni 2026
Betygsatt 5 av 5 stjärnor

Tony

Tony, was amazing and very tempestive in reply and assist us in the Tax Return, super recommended

23 juni 2026
Betygsatt 5 av 5 stjärnor

Lilian Skinner prepared my Self assessment.

Lilian Skinner prepared my Self Assessment tax return, which was quite complex due to some specific personal circumstances. Throughout the process, she was patient, and knowledgeable - She took the time to explain everything clearly, outlining each step I needed to follow and ensuring I understood the process. Her expertise and attention to detail gave me complete confidence that everything was being handled correctly and I would highly recommend Lilian to anyone looking for reliable and supportive tax advice.

15 januari 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Accountant was very slow to prepare self assessment.

Accountant was very slow at processing my document, preparing the tax return and answering my questions. Tax fix promise to answer within 48 hours - my accountant took over a week (and that was with me prompting and sending multiple emails to both taxfix and the personal accountant). Wouldn't use again.

1 maj 2026
Omdöme utan inbjudan
Logotyp för Taxfix UK (formerly TaxScouts)

Svar från Taxfix UK (formerly TaxScouts)

Hi Rachel,

Thank you for taking the time to share your feedback. We are truly sorry to hear about the delays you experienced with your self assessment service.

We understand how frustrating it is when communication is slow, and we sincerely apologise that the service you received did not meet the 48 hour response time we aim for. Having to send multiple prompts for an update is not the efficient and supportive experience we want for our customers, and we regret that we fell short in your case.

This is not the standard of service we strive to provide, and we appreciate you bringing this to our attention. If you would be willing, we would like the opportunity to look into this further. Please contact us at support@taxfix.com with your registered email address so a member of our team can review your case personally.

Once again, we are very sorry for the frustration this caused. Your feedback is invaluable as it helps us to improve.

Best regards,
Taxfix

Betygsatt 1 av 5 stjärnor

Good until it is isn't

Have used Taxfix (formerly Tax scouts ) for the last 3 years and never any issues until my most recent tax return. Lisa, my accountant, seemed satisfied at the time to use the requested information sent to her to calculate my tax return which ultimately resulted in a rebate. HMRC, having then recalculated the claim sent by Lisa, requested the money back, charged the actual tax due and slapped a late fee on for good measure! (even though my return was filed on time). Lisa's response? Abdicate any responsibility whatsoever, draw my attention to the Taxfix terms and conditions, including my responsibility to check the information, and then blame me for sending her the 'wrong' information in the first place! I'm sure their are some good ones in there but i'll be looking elsewhere next time.

21 juni 2026
Omdöme utan inbjudan
Logotyp för Taxfix UK (formerly TaxScouts)

Svar från Taxfix UK (formerly TaxScouts)

Hi,

Thank you for taking the time to leave a review. We’re sincerely sorry to hear about your recent experience and understand how frustrating and stressful this situation must have been, especially after having used our service without issue in previous years.

Please be assured that we take feedback like this very seriously. We have already arranged for your return to undergo a full secondary review as a priority so that the matter can be investigated thoroughly. You will receive an update and outcome from this review shortly.

We sincerely apologise for the inconvenience and disappointment caused. If you have any additional questions or would like to share any further information with us directly, please don’t hesitate to contact our support team at support@taxfix.com and we will be happy to assist further.

Kind regards,
Taxfix

Betygsatt 5 av 5 stjärnor

Professional, quick and supportive

I worked with Rhian on my first tax return. I was extremely clueless as to what documents were needed, but the website has guided me through the process.
Once the initial documents were submitted and I started working with Rhian, I was worried that my lack of knowledge would be an inconvenience, however, Rhian made me feel at ease and answered my questions professionally, clearly and super quick! She guided me through all the steps and completed all her parts so quickly.
The service had exceeded my expectations and I would recommend it to anyone, I will be returning next year!

10 juni 2026
Betygsatt 5 av 5 stjärnor

Kinjal Kotak

Kinjal Kotak
Was very kind and curtious and kind and polite and very efficient and professional,everything was perfect from start to finish will definitely be using again

10 juni 2026
Betygsatt 5 av 5 stjärnor

Extremely professional and…

Extremely professional and knowledgeable service, mostly same day response. I would wholeheartedly recommend Kingsley to deal with your tax affairs. He shows great patience in explaining the complexities of modern day taxation to the client in a readily understood manner. It takes a little while to grasp the layout of the Taxfix format, but help is at hand.

16 juni 2026

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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