Taxfix guides you through providing the data for a self-assessment tax return - a human accountant compiles the form, makes the submission and answers any questions. I've had the same accountant wit... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Been with them 3 years. Their accountants are excellent - only one didn't turn up and I got a replacement in a few days. My experience with customer service has been patchy, one (Brittany) was surpri... Se mer
Excellent service. Zak did my Tax Return and was very helpful. He worked super fast, providing an expert recommendation throughout the way and filling my return in almost no time Would definitely r... Se mer
Excellent service from accountant and tax fix staff. Very user friendly website and support available when needed. Would definitely use again and recommend to others.
Företagsinformation
Skrivet av företaget
Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.
Kontaktuppgifter
Storbritannien
- support@taxfix.com
- taxfix.com/en-uk
4,8
Utmärkt
7 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
11 maj 2026
Great
Great service. Reasonably priced. Easy to use website. Just need your app to work for UK
18 maj 2026
Quick & easy process
My accountant, Hannah, made the process really smooth by answering all my questions promptly and with the right amount of detail - not complicating anything unnecessarily! Once I'd completed my bookkeeping, the filing process was quick and easy, and everything was delivered straight to my account area to download. Can recommend!
16 maj 2026
I pay and my Accountantvery good accountant John sorts very…
I pay and my Accountant sorts very quickly and very helpful I have them for about 4 years now.
11 maj 2026
Been a customer 4 years.
Been a customer 4 years.
If i go on as a new customer you'll do my tax return for £40 less than as an existing customer. How to lose a customer .... simples
16 maj 2026
Omdöme utan inbjudan
Svar från Taxfix UK (formerly TaxScouts)
Hi Dave,
Thank you for taking the time to leave your review, and for being a customer with us for the last four years.
We’re very sorry to hear about your disappointment with our pricing. We understand how frustrating it can be to feel that your loyalty isn't being recognised, and we sincerely apologise that this has been your experience. This is certainly not the impression we want to give our valued customers.
We would appreciate the chance to look into this for you and discuss your account. If you could please contact our team at support@taxfix.com using your registered email address, a member of our team will be happy to follow up with you directly.
Thank you again for bringing this to our attention. Your feedback is very important to us as it helps us to improve.
Best regards,
Taxfix
John Webb from Tax Scouts provided a…
John Webb from Tax Scouts provided a professional and helpful service from start to finish. He was clear, knowledgeable, and made the tax process much easier to understand. I appreciated his attention to detail, quick responses, and friendly approach. I would definitely recommend him to anyone looking for reliable tax support.
15 maj 2026
A quick responsive service
A quick responsive service and this is the second time I have used this company and would recommend them.
15 maj 2026
Accountant dis not help me get best…
Accountant dis not help me get best option .Never asked me about expenses just got cis statement and pay slips and said this i what you are due .
I am not an accountant so would like advice on if I can claim for other items .
Its just not personal to the client.They been payed up front so not interested in making you the best return
15 maj 2026
Svar från Taxfix UK (formerly TaxScouts)
Hi Robert,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations.
We understand how important it is to feel supported and to receive proactive advice on potential expenses. We sincerely apologise that you felt our service wasn't personal and that you were left without the guidance you needed to get the best outcome. This is not the standard of care we strive to provide our clients.
We want to look into this for you. If you would be willing, please contact our team at support@taxfix.com with the email address you used to register so we can review your case and see how we can help.
Once again, we are very sorry for the disappointment caused. We appreciate you bringing this to our attention, as your feedback is essential for us to improve our service.
Best regards,
Taxfix
A quick service,hassle free,if there is…
A quick service,hassle free,if there is any problems they've always communicated quickly.a reasonable fee
26 april 2026
Mr. Shams is very good. Can recommend.
11 maj 2026
Value for money but it has its frustrations
Been with them 3 years. Their accountants are excellent - only one didn't turn up and I got a replacement in a few days. My experience with customer service has been patchy, one (Brittany) was surprisingly incredibly rude. I find their bank link and automated bookkeeping unusable but that might be me. All in all, Taxfix is value for money but it has its frustrations.
15 maj 2026
Omdöme utan inbjudan
System and process is clear and easy to…
System and process is clear and easy to use. Accountant is very efficient
14 maj 2026
extremely easy to navigate! 5 stars!
I’ve used this site for 3 years now and I highly recommend. It’s so easy to navigate, and the chat AI actually understands you when you ask it a question.
For what I use it for - managing taxes from income from a letting - it’s extremely easy to use and I always get a quick response.
14 maj 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.