I only put 3 stars because I was disappointed by the packaging. It wasn’t the experience I was expecting to have with bags that this calibre. Those bags are beautiful and therefore you are expecting e... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bien rassuré par le service Client notamment l'agent de la boutique de Paris qui a fait le lien avec le service d'expédition. Malgré les soucis liés au service transporteur, mes appels et mes mails... Se mer
Företaget har svarat
I have purchased 7 different models from Tammy&Benjamin, bags and small leather goods. Love the design, quality, price, everything combines perfectly. Thank you for the happiness you brought to me. A... Se mer
Service client vraiment très arrangeant et très réactif en ligne. Je suis également passée en boutique et les vendeurs sont très agréables, professionnels et ne poussent pas à l'achat. J'ai gardé un... Se mer
Företagsinformation
Om TAMMY & BENJAMIN
Skrivet av företaget
French leather goods
Designed in Paris
Made in Italy and Spain
Designed in Paris
Made in Italy and Spain
Kontaktuppgifter
33 Rue de Poitou, 75003, Paris, Frankrike
- +33 1 40 56 05 39
- cs@tammyandbenjamin.com
- tammyandbenjamin.com
3,9
Bra
370 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 87 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Will be buying more
The packagingis great. the design of my purse is incredible and the finishes are amazing.
3 februari 2026
Svar från TAMMY & BENJAMIN
Hello Younes,
Thank you for your kind words, it truly means a lot to all of us!
Duty charge for item not received
I ordered a bag and when it was delayed, I canceled the order. The money was refunded to me.However, although the invoice said there would be no duty charges or taxes, I received a bill from FedEx for $53.25. I have been unable to change that charge because FedEx requires an account number. I have requested payment for these taxes from Tammy and Benjamin and we’ll see if I receive it.
25 februari 2026
Omdöme utan inbjudan
Svar från TAMMY & BENJAMIN
Dear Laura,
Thank you for your message.
We completely understand how confusing recent US customs procedures can be. Please rest assured that we have contacted FedEx on our side regarding your returned parcel. Since they managed the return themselves, they are in a position to cancel the import duty charges, and you should not be required to pay them.
As an independent company, we do our utmost to assist in situations like this, even though we cannot intervene directly with US Customs. We hope this provides clarity and reassurance, and we remain fully available should you need any further guidance.
Wishing you an excellent day,
TAMMY & BENJAMIN team
To my great surprise I received a bill…
To my great surprise I received a bill from Fed Ex asking for import fees and more.
26 januari 2026
Svar från TAMMY & BENJAMIN
Hello Lauren,
Thank you for your feedback. I’m sorry to hear there was still some surprise regarding the FedEx import fees.
As noted on our site, these charges are handled by local authorities, which is exactly why we provide the 15% discount code, that you applied to your order. We created that specific discount to help our US customers offset these exact import costs so that the total price remains fair.
We aim to be as transparent as possible about how international shipping works, and we're glad we could provide that upfront savings to help cover the bill from the carrier.
If you have any other questions, please don't hesitate to reach out.
Best regards, Charlotte from Tammy & Benjamin
Exceptional quality and style
I love my cubist purse. Amazing quality, fast delivery. And design is amazing and stylish. It is one of my favourite purchases in my collection. Highly recommend!
19 januari 2026
Svar från TAMMY & BENJAMIN
Thank you Yulia,
Great reward for our team to hear feedbacks like yours!
Great quality product
Great quality product, the handbag and accessories arrived perfectly packed.
26 januari 2026
Excellent produit ainsi qu’un service…
Excellent produit ainsi qu’un service client très efficace et réactif
26 januari 2026
Svar från TAMMY & BENJAMIN
Merci Rayan, votre satisfaction est la notre également.
Bag was beautiful
Bag was beautiful, wish there was a more clear date when certain bags are going to be back in stock because I want to get more!
19 augusti 2025
great
Great service, amazing quality and I will definitely recommend it to friends and family.
12 januari 2026
Svar från TAMMY & BENJAMIN
Hello Farha,
Thank you for your kind words! We are thrilled that you enjoyed our service and the quality of your bag. Your recommendation means a lot to us.
Wishing you an excellent day,
Je reviendrai
De passage dans la capitale, je suis passée à la boutique me faire un petit Cadeau !
J'en suis ressortie enchantée.
La boutique est vraiment superbe, les sacs d'une grande qualité et le vendeur très aimable et à l'écoute.
Je recommande vivement!!!
24 januari 2026
Omdöme utan inbjudan
Svar från TAMMY & BENJAMIN
Bonjour Madame Pomero,
Merci sincèrement pour votre message et pour votre visite à la boutique.
Nous sommes très heureux que cette parenthèse parisienne vous ait permis de vous faire plaisir et que l’expérience en boutique ait été à la hauteur de vos attentes. Votre retour sur l’accueil et la qualité de nos sacs nous touche particulièrement.
Au plaisir de vous accueillir de nouveau lors d’un prochain passage à Paris.
Excellente journée,
TAMMY & BENJAMIN Service Client
Svar från TAMMY & BENJAMIN
Merci Arthur pour votre retour. Nous sommes heureux que la qualité du sac et l’attention de notre équipe aient répondu à vos attentes.
Très satisfaite de mon achat chez TAMMY…
Très satisfaite de mon achat chez TAMMY & BENJAMIN ! Le sac est superbe, de très belle qualité et conforme aux photos. Livraison rapide et service client au top. Je recommande vivement !
15 december 2025
Svar från TAMMY & BENJAMIN
Merci beaucoup pour votre retour enthousiaste. Nous sommes ravis que votre sac et notre service aient été à la hauteur de vos attentes.
Svar från TAMMY & BENJAMIN
Thank you for your kind words. We are delighted that your bag and its quality met your expectations.
Amazing bag
Amazing bag, I love it so much
Design suits to a lots of situations
Really good quality
Looks like expensive bag😁
3 september 2025
Svar från TAMMY & BENJAMIN
We truly appreciate your feedback, Таня. It’s wonderful to hear that you love your bag and its quality.
Svar från TAMMY & BENJAMIN
Nous vous remercions pour ce retour positif, Tristan. Votre satisfaction est notre priorité.
Une belle marque à soutenir
Commande livré rapidement, une marque avec des modèles classiques ou plus originaux très beaux avec un bon rapport qualité prix, j'espère que mon sac durera dans le temps !
3 december 2025
Svar från TAMMY & BENJAMIN
Merci Eva, nous sommes ravis que vous aimiez nos modèles et espérons que votre sac vous accompagnera longtemps
Excellente qualité et service client de…
Excellente qualité et service client de très haut niveau! Je ne peux que recommander :-)
3 november 2025
Svar från TAMMY & BENJAMIN
Merci beaucoup Evelina, vos mots nous touchent. Heureux que notre qualité et notre service vous aient convaincue.
A originalidade do design e a qualidade…
A originalidade do design e a qualidade dos materiais
7 november 2025
Svar från TAMMY & BENJAMIN
Merci beaucoup Octavia, c’est un plaisir de savoir que nos créations et leur qualité vous plaisent.
Svar från TAMMY & BENJAMIN
Merci Evelyne ! Heureux que le produit et l’accueil aient été à la hauteur de vos attentes.
Stunning Designs and Exceptional Quality—With One Small Suggestion
I have purchased three bags from TAMMY & BENJAMIN, and every single one has received rave reviews. Even strangers often stop to ask where I got them, and I always enthusiastically share my love for the brand. The design is definitely a major draw; each bag is creative, unique, and manages to be both practical and stylish. I’ve noticed the thoughtful details in the hardware and the excellent quality of the leather—even after extensive use, they show almost no signs of wear and still look as good as new. While they are a steal during sales, they are absolutely worth the investment at full price.
My first purchase was particularly memorable. Since I bought two bags, they arrived in a high-quality gift box with beautiful dust bags. I was truly touched; I didn't expect receiving a bag could provide such a wonderful sense of ritual. From browsing to unboxing, the entire experience was delightful. However, I noticed the hardware on my dark green model is a bit more fragile. The reason I bought my third bag was actually because the hardware on the dark green one snapped, so I can no longer wear it as a crossbody and can only carry it by hand. Perhaps the brand could consider reinforcing the hardware in the future to make it even more durable?
26 oktober 2025
Svar från TAMMY & BENJAMIN
Thank you so much, Peiyu, for your detailed and thoughtful feedback. We’re delighted that our bags and the unboxing experience have brought you so much joy. Regarding the hardware on your dark green bag, please do contact us directly—we offer repairs and will be happy to assist so you can continue enjoying your bag. Your suggestion about reinforcing the hardware is very valuable and will be taken into consideration.
I expected better quality bags and…
I expected better quality bags and service for that price.
8 oktober 2025
Svar från TAMMY & BENJAMIN
Hello Olya,
Thank you for your feedback. We are sincerely sorry that your experience did not meet your expectations.
Our bags are meticulously handcrafted by talented artisans in Italy, using leathers from the most renowned Italian tanneries, and we take great care to ensure the quality of each piece.
If you have encountered any issue or noticed a major defect, please do not hesitate to contact us at cs@tammyandbenjamin.com
, and we will be happy to assist you.
Have an excellent day!
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