Firstly I would give Zac more than 5 stars if I could. His efficiency, patience and sense of humour were faultless. A few comments though: My booking confirmation was incomplete or incorrec... Se mer

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
First class service from beginning to end. Did a 10 day tour of Switzerland and it was a great holiday with excellent hotels and rail travel. All train connections worked perfectly and hotels with sup... Se mer
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We enjoyed visting Germany and Netherlands by train. Franfurt, Dresden and Amsterdam were great but there was train travel every other day - needed longer between train days. The hotels used were vari... Se mer
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Great holiday, everything was perfectly planned for us with very clear directions for every change in trains. When schedules were late they were on hand to resolve and advise on any fall out. I woul... Se mer
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Företagsinformation
Om Tailor Made Rail
Skrivet av företaget
About us
Tailor Made Rail is a specialist tour operator providing independent, unescorted holidays by train throughout Europe, the USA, Canada, Morocco and South Africa. Our team of rail experts offer unparalleled advice and expertise, enabling you to make the most out of both the journey and your time in the destination.
How it Works
Choose when you would like to travel and where you would like to go. Think about whether you want to experience lots of places and journeys in a short time, or would rather base yourself in one place with a nice journey to get you there and back, possibly with stops along the way to make things as relaxed as possible.
Start Planning Here
Kontaktuppgifter
34-36 Gray's Inn Road, WC1X 8HR, London, Storbritannien
- 020 3322 7741
- info@tailormaderail.com
- tailormaderail.com
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Excellent bespoke service
Excellent bespoke service tailored to our needs (rail itinerary was manageable and varied). We felt in very safe hands with all queries addressed quickly and efficiently.

Svar från Tailor Made Rail
All our requirements where matched and…
All our requirements where matched and well sourced by Tailor made trains and we had a wonderful week travelling the Rhine in Germany. The staff where open to changes and communication was great from start to finish. We were alerted whilst away of any disruptions that we needed to know about and despite the last day of disruptions being beyond all persons control, the company were kind enough to pay half a taxi fare we need to get to make the connecting trains. All in all we would use again and highly recommend.

Svar från Tailor Made Rail
Well arranged itinerary
Well arranged itinerary. Good quality hotels.
The only unhappy experience was the absence of air-con for part of the train journey from Bucharest to Istanbul.

Svar från Tailor Made Rail
Highly recommend TMR
We highly recommend TMR! Our family of three wanted to get from central Europe to Turkey within a specific time period and TMR were able to create the perfect itinerary for us. The hotels were top-notch, and the pdf packet they give you is really helpful. They were available and responsive whenever we had questions. Exactly what we were looking for.

Svar från Tailor Made Rail
Excellent communication
Excellent communication, lovely organised tickets all in pouches and useful information about trains and how to understand the tickets / seating etc in different languages. Helped me out whilst away , answer the phone quickly . Great value holiday and lovely hotels .

Svar från Tailor Made Rail
Wonderful experience
Enjoyed the trip from the start - well organised, great options included in the trip, just a wonderful experience.

Svar från Tailor Made Rail
Great holiday with all we wanted in…
Great holiday with all we wanted in terms of rail travel and accommodation. Communications with TLR was good and they were always responsive.

Svar från Tailor Made Rail
Tailor made rail always available to help
Great service from Tailor made rail - always there at the end of the phone if we had a problem. We had a great holiday. the trains and hotels they booked were great.

Svar från Tailor Made Rail
Great holiday.
All the train tickets worked perfectly and any queries we had were answered very quickly. We liked all three hotels, especially the hotel in Stresa, which was superb. We will certainly travel with Tailor Made Rail again.

Svar från Tailor Made Rail
The organisation was perfect
The organisation was perfect, good hotels trains on time, the boats were very good , really couldn’t fault any of our holiday , it was quite tiring but worth it .

Svar från Tailor Made Rail
Train journey to Italy
Very good organisation and documentation.
Great flexibility when we wanted to ‘tailor make’ the journey.
Interesting itinerary snd very good hotels.

Svar från Tailor Made Rail
Race across Italy
From the day we booked the trip to the day we got home TMR were amazing
Very professional efficient and extremely helpful
Available anytime and resolved a couple of issues that occurred so quickly
Would highly recommend them to anybody who wants to take a rail trip

Svar från Tailor Made Rail
What an adventure we had !
What an adventure we had ! Having never travelled by rail before as a mode of transport on holiday it was quite daunting when we got our schedule and tickets !
We had a fantastic time and loved the variety of all the places we visited.
Train travel - get to the station early as there may be a change to your train's schedule.
We encountered this on the Stuttgart/ Vienna train. Our scenic route train had somehow ended up leaving from a station near Stuttgart and we missed it sadly. However the information staff easily put us on another route and we had a few hours in Nuremberg on the way to Vienna.
Stuttgart was fun and we even ended up watching a live music concert in the main square! It's a vibrant and very cosmopolitan city and if course the beer was good !
Vienna we loved, elegant, beautiful, charming and I would love to go back and see all the museums and art galleries!
Next to Brasov and the train was on time and comfortable. We loved Brasov! Beautiful hotel, lovely people, fab food and Bran Castle's true story and history is far more interesting than the Dracula myth !
We also went up the cable car in the ski area and the views were spectacular.
Next Brasov to Bucharest on a supposed sleeper ? We did get the sleeper but it was a totally different train that we had to run for at Budapest station! This was our first experience of Romanian trains ....let's just say, we nicknamed it the " Agatha Christy Train" ( I have to say while we were panicking about the sleeper train we contacted Tailor Made and they were most helpful in sorting and alternative stay overnight for us that thankfully we didn't need)
Bucharest was busy, very hot and fascinating! Real contrasts of life here that take some accepting. Great food and lots to see and understand about the communist times and how things have and are changing.
Final train and we have to say this was quite an experience in almost 40 degrees heat with no Aircon !! Another charming " Agatha Christy Train " but I think this one had bypassed the " new sanitary ware ' upgrade ....I will leave that one for you to work out !
The guard on the train was extremely helpful and we managed to communicate reasonably well in spite of us knowing no Romanian. Be prepared for long stops and borders and two passport checks. The second one you have to get off with all your luggage and do a security check.
Take plenty of water and drinks with you as there is NO FOOD OR WATER AVAILABLE
You are on this train for a full 24 hours. There is a small shop on the Turkish border.
Last stop, Istanbul 😎 This is a crazy busy place so be prepared to be hustled to eat in restaurants, buy carpets, get a taxi etc etc!
Flights how were great and we used our rail pass to get home.
Hotels - every hotel was a great standard and we loved all of them
Maps and info were also really concise and helpful.
Tailor Made Rail were really helpful when we were panicking about the night train.
Trains, the German ones were the best !
Weather - it was HOT so perhaps think about this and maybe consider spring or Autumn if you want to do a lot of waking and exploring!
Taxis - we used Uber everywhere to get about quickly or walked to places locally.
Would we do it again - a very resounding yes ! Rail travel is so much easier than driving and the ability to stay in hotels within easy reach of the station surprised us !

Svar från Tailor Made Rail
Impeccable organisation
Impeccable organisation. Clear documentation. Lovely hotels. Just an overall great experience.

Svar från Tailor Made Rail
London to Istanbul by train…
You need more than 1 hour to change trains in Paris
You need to state clearly what is/isn't included in the first class train tickets, (doesn't include any food or drink!)
You need to advise how unreliable/dirty and slow train travel is between Vienna and Istanbul, (worse than India 30 years ago!)

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London to Istanbul by train
More time between connections in Paris
Make the travellers aware of what is/is not included in first class
Make travellers aware of how dirty/slow and unpleasant train travel between Vienna and Istanbul is
A Journey to Remember
Unbelievably smoothe journey all the way from London to Istanbul. Every detail so carefully thought through and arranged for us.

Svar från Tailor Made Rail
Well organised rail travel with great…
Well organised rail travel with great hotels and stunning scenery. Really good communication from Tailor Made Rail throughout.

Svar från Tailor Made Rail
Brilliant service and communication
Brilliant service and communication. Well planned and explained. Great value and gave us amazing confidence.

Svar från Tailor Made Rail
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