Handbag was delivered on 1/7/2026 o opening package hand bag had scuff marks on front Sent e mail same day to Swolit telling of damage and asking for return procedure for refunds This was ignored,... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very easy to order. I had a bit of a problem, I emailed swolit who replied within a very short time, offered me a replacement straight away, kept me updated with delivery. Item received was lovely... Se mer
Företaget har svarat
Bought 2 leather wallets as Christmas presents and both are made from beautiful supple leather. I am sure that the recipients will be delighted with them. Arrived very quickly and beautifully presente... Se mer
Can't fault the quality of these bags and the customer service. Although I initially received the wrong bags in error, this was rectified very promptly by Mike via WhatsApp link on their website - ret... Se mer
Företagsinformation
Skrivet av företaget
Here at Swolit.co.uk we try to exceed customer expectations, our customers come back time and again as they know they will receive quality products with Short Delivery times at realistic prices. If you are local to our Liverpool warehouse then please call in for a Cappuccino to see who we are and what we do :)
Kontaktuppgifter
SWOLIT Handbags, Dairy Business Park, L9 7BH, Liverpool, Storbritannien
- 0151 452 6684
- info@swolit.co.uk
- swolit.co.uk
3,7
Medel
869 omdömen
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The wallet was nice
10 december 2025
Brilliant price and wonderful new…
Brilliant price and wonderful new condition. Packaged well. Thanks
4 december 2025
Problem with item have emailed twice no…
Problem with item have emailed twice no reply say to use their wotsap still no reply very disappointed wanted to order more items for Christmas will not be ordering
17 november 2025
Rubbish quality and service
Bag isn't what I wanted and have sent 2 emails and followed up by a WhatsApp chat requesting a returns label.... no response so guess that's money I'll never get back
1 november 2025
Omdöme utan inbjudan
Bought a bag which was not as described as…
Bought a bag which was described as large ,although the measurements were available to view i overlooked this details and incorrectly purchased.
Extortionate del and returns fee and generally poor customer service.
6 november 2025
Omdöme utan inbjudan
I have not yet recieved the Elvis bag I…
I have not yet recieved the Elvis bag I ordered which is due ti be paid for
24 september 2025
Bag not dispatched 11 days after order
I ordered bag 1 Sep. It said bag would be dispatched 1 - 5 days. When I tried to call 10 days later the phone line said not in use and got automated email response. About to get my credit card company to put stop on transaction as not sure its legit. If it is then it's terrible customer service.
10 september 2025
Omdöme utan inbjudan
Hasn’t arrived
Gut notification of shipping 2 September. Tracking says cancelled two minutes later. No parcel no response when I’ve emailed.
2 september 2025
Good quality bag and excellent customer service
Good quality bag at a reasonable price. I love the Tullio style, it is a great size and shape. Not too big or too small, versatile as has a crossbody strap as well as a top handle. I needed it in a hurry and Swolit's customer service was excellent. They went above and beyond to make sure it arrived in time and that I was happy with it. It's the third time I have ordered from Swolit and I would definitely be happy to order from them again.
4 september 2025
Omdöme utan inbjudan
My order hasn't arrived
My order hasn't arrived, and having sent numerous emails and WhatsApp messages, there has been no response,just automated emails, furthermore they have my money, and I have no handbag, this is a very unreliable company
26 augusti 2025
Omdöme utan inbjudan
The bags are really nice crap crap crap customer service
The bags are really nice, however Customer Services is appalling, I returned some bags and sent them the receipts, WhatsApp them the receipts emailed them the receipts, spoke to them sent them emails, I’m wondering if the company has changed hands because before they used to be really helpful and now I’m really unsure about what’s happened I haven’t got my money back, I haven’t got a response, but the bags are nice
1 juli 2025
Omdöme utan inbjudan
Easy to order
Easy to order, item arrived and as described and pictured. Pleased with purchase
6 augusti 2025
Ordered 22th July still not received…
Ordered 22th July still not received the wallet to late now as wanted for a birthday present 😡
30 juli 2025
Charged postage double the first class…
Charged postage double the first class post but didvnot receive for 10 days. Even that delivery was after the reminder.
30 juli 2025
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