SWAGTRON Omdömen 

2 189
•
TrustScore 3.5 av 5

3,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I’ve been using my Swagtron electric scooter for several weeks, and its performance has been excellent. It feels powerful and responsive every time I ride it, and it has consistently met my expectatio... Se mer

Betygsatt 2 av 5 stjärnor

Process was simple and easy to purchase. Just a bit annoyed spending another 300 on the same hoverboard I purchased last year. The older one worked fine for a few weeks after I first purchased it, up... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Great product scooter, swag 8. This is second purchase for my 13 year old daughter after purchased last year for my 9 year old son. Reasonable price and great customer service last year after I asked... Se mer

Betygsatt 1 av 5 stjärnor

The scooter I bought stopped working within 6 months after minimal use. I’ve emailed customer service multiple times with no response. Their website chat won’t even load. I’m guessing they’re offloadi... Se mer

Företagsinformation

  1. Återförsäljare av skotrar
  2. Biltillbehör

Informationen kommer från olika externa källor

Everything we do at Swagtron is about micro-mobility. We’re innovators and market leaders as the #1 brand of electric rideables. From Hoverboards to e-bikes, electric skateboards, e-scooters and more we’re committed to every customer being 100% satisfied.


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,6

Alla omdömen

(2 189)

6 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Not a reputable company …

Beware of this company they sell nonworking and used products as new all the pieces of my bike came off the light in the front and in the back my adapter is broken. I purchased another one they sent me a nonworking one and then to return it I have to purchase a label and pay a restocking fee for an item that did not work. The customer service is horrible i advise you to spend your money elsewhere because if anything go wrong, you’ll just be out of money. They clearly don’t know what it means to be a reputable company. They haven’t even been in existence for 10 years let’s see if they make it to 10 successfully. I will make sure I get the word out to each and everyone I know not to purchase anything from swag Tron ever.

11 maj 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This was such an easy process and…

This was such an easy process and experience with that was only made easier because of the easy layout of website and the descriptive reviews. I was able to find exactly what I wanted with an almost unbeatable price tag very quickly. The whole process only took about 5 mins once I stumbled onto the Swagtron site which left me feeling a sense of accomplishment. Thank you Swagtron!

12 maj 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Big guy

Swagtron has a great selection of e-bikes and scooters at really affordable prices compared to other brands, and the swagger 5 boost can carry a heavier guy like me which is awesome!

12 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Bought a hoverboard

Bought a hoverboard, it came and wouldn't power on. Sent it back for RMA, they "repaired" it. It worked, but first time we rode it the middle fell apart. The left side separated from the right side. Sent it back again. This time I asked if I could just get a replacement instead of a repair. They sent me another hoverboard, that was clearly the same as the previous. And the middle was still broken. They appeared to literally just repackage the unit and not touch it. I then asked for a refund, they said "We can't refund you it's been past 30days". I told them the timeline and said I don't want to lug this heavy board to UPS for the 4th time since you are sending me broken ones. They said, sorry for the inconvenience, but we can only refund if you return it.

This was for my son's birthday. I've been sent 3-4 broken hoverboards, and getting the run around to get a proper refund. We are now 2months late, no board, and I will never ever buy from swagtron again.

15 mars 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Awkward ordering system

It's probably my bank being finicky, but I had to try multiple times in order for the order to go through. I doubt it was your guy's fault, but trying to fix that if it wasn't my bank's problem would help.

19 april 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

ease to purchase was great

ease to purchase was great! recently purchased same scooter through Walmart twice and scooter was broken so i hope purchasing the scooter through SWAGTRON itself takes care of this problem,

10 april 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unable to order brake pads for the eb7…

Unable to order brake pads for the eb7 elite. I created a case number but did not get any part number, date on arrival, just a question if I only need 1 pair. If they go out every 500 miles I need 20 pair. Come on. Riding with faulty brakes is dangerous and they should have parts available. I hope others read before considering a swagatron. I have insurance so I am going to request money back if they do not fix there service department or parts access.

Thank you

25 mars 2023
Omdöme utan inbjudan
Logotyp för SWAGTRON

Svar från SWAGTRON

Hello, thank you for posting your review. We can make an order for brake pads and other parts that are not listed directly on our website. Please feel free to message us at wecare@swagtron.com if you want to proceed.

Betygsatt 1 av 5 stjärnor

Do not waste your money

Purchased one of the supposedly higher end hooverboards for a Christmas present directly from Swagtron. It started rattling right out of the box! We were told we would have to complete a request to see if we would even be approved to have it looked at. Then we had to go to the hastle of shipping it back and waiting WEEKS for it to be reviewed and repaired. We finally recieved the "repaired" unit back in February after several months. We used the unit TWICE before we had to send it in for repairs and what they sent us back was not the original unit. It was all scratched up and very used. If I had purchased from a store I would have easily been able to exchange it. But the actual manufacturer makes it extremely difficult, took forever and sent us back an obviously used product, rather than a new one like we sent in originally. This was our first Swagtron purchase and last!

17 mars 2023
Omdöme utan inbjudan
Logotyp för SWAGTRON

Svar från SWAGTRON

Hello, I am very sorry to hear about this experience. I have tried looking through all of our email accounts, and I cannot find any messages after the initial RMA submission in January. We would be happy to look into this further if you would like to reach out to us at wecare@swagtron.com.

Detta är Trustpilot

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