I’ve been using my Swagtron electric scooter for several weeks, and its performance has been excellent. It feels powerful and responsive every time I ride it, and it has consistently met my expectatio... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Process was simple and easy to purchase. Just a bit annoyed spending another 300 on the same hoverboard I purchased last year. The older one worked fine for a few weeks after I first purchased it, up... Se mer
Företaget har svarat
Great product scooter, swag 8. This is second purchase for my 13 year old daughter after purchased last year for my 9 year old son. Reasonable price and great customer service last year after I asked... Se mer
The scooter I bought stopped working within 6 months after minimal use. I’ve emailed customer service multiple times with no response. Their website chat won’t even load. I’m guessing they’re offloadi... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Everything we do at Swagtron is about micro-mobility. We’re innovators and market leaders as the #1 brand of electric rideables. From Hoverboards to e-bikes, electric skateboards, e-scooters and more we’re committed to every customer being 100% satisfied.
Kontaktuppgifter
3431 William Richardson Dr, Suite F, 46628, South Bend, USA
- 844-299-0625
- wecare@swagtron.com
- swagtron.com
Ber kunder att lämna omdömen
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Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to find what I needed
Easy to find what I needed. Item layout pages were not super easy on my eyes.
Easy to navigate.
Not a reputable company …
Beware of this company they sell nonworking and used products as new all the pieces of my bike came off the light in the front and in the back my adapter is broken. I purchased another one they sent me a nonworking one and then to return it I have to purchase a label and pay a restocking fee for an item that did not work. The customer service is horrible i advise you to spend your money elsewhere because if anything go wrong, you’ll just be out of money. They clearly don’t know what it means to be a reputable company. They haven’t even been in existence for 10 years let’s see if they make it to 10 successfully. I will make sure I get the word out to each and everyone I know not to purchase anything from swag Tron ever.
I love the swagtron products
I love the swagtron products, and your customer service is great! Throughout the process of getting my hoverboard repair I was well informed and commuicated with. Awesome Company!
This was such an easy process and…
This was such an easy process and experience with that was only made easier because of the easy layout of website and the descriptive reviews. I was able to find exactly what I wanted with an almost unbeatable price tag very quickly. The whole process only took about 5 mins once I stumbled onto the Swagtron site which left me feeling a sense of accomplishment. Thank you Swagtron!
Big guy
Swagtron has a great selection of e-bikes and scooters at really affordable prices compared to other brands, and the swagger 5 boost can carry a heavier guy like me which is awesome!
Easy to read and follow.
Sharp graphics of the many angles and…
Sharp graphics of the many angles and features of the bike; easy checkout process; no sales taxes or shipping costs!
The whole control panel has quit I…
The whole control panel has quit I can't turn it on I can't turn it off. I have had it around a week and maybe 8 Miles put on it it never would get past 16 mph
Bought a hoverboard
Bought a hoverboard, it came and wouldn't power on. Sent it back for RMA, they "repaired" it. It worked, but first time we rode it the middle fell apart. The left side separated from the right side. Sent it back again. This time I asked if I could just get a replacement instead of a repair. They sent me another hoverboard, that was clearly the same as the previous. And the middle was still broken. They appeared to literally just repackage the unit and not touch it. I then asked for a refund, they said "We can't refund you it's been past 30days". I told them the timeline and said I don't want to lug this heavy board to UPS for the 4th time since you are sending me broken ones. They said, sorry for the inconvenience, but we can only refund if you return it.
This was for my son's birthday. I've been sent 3-4 broken hoverboards, and getting the run around to get a proper refund. We are now 2months late, no board, and I will never ever buy from swagtron again.
Awkward ordering system
It's probably my bank being finicky, but I had to try multiple times in order for the order to go through. I doubt it was your guy's fault, but trying to fix that if it wasn't my bank's problem would help.
Your customer service rep was excellant.
Easy with Amazon pay
ease to purchase was great
ease to purchase was great! recently purchased same scooter through Walmart twice and scooter was broken so i hope purchasing the scooter through SWAGTRON itself takes care of this problem,
Very easy to use
Very easy to use. All the information was provided and simple, secure transaction.
It was very easy to place my order I…Best experience ever
It was very easy to place my order I had no freezing and it went straight through and I would have to say for me not to be computer friendly I really enjoyed placing my order with you today.
Unable to order brake pads for the eb7…
Unable to order brake pads for the eb7 elite. I created a case number but did not get any part number, date on arrival, just a question if I only need 1 pair. If they go out every 500 miles I need 20 pair. Come on. Riding with faulty brakes is dangerous and they should have parts available. I hope others read before considering a swagatron. I have insurance so I am going to request money back if they do not fix there service department or parts access.
Thank you

Svar från SWAGTRON
It was nice to be able to access Amazon…
It was nice to be able to access Amazon Pay instead of reentering my info
Do not waste your money
Purchased one of the supposedly higher end hooverboards for a Christmas present directly from Swagtron. It started rattling right out of the box! We were told we would have to complete a request to see if we would even be approved to have it looked at. Then we had to go to the hastle of shipping it back and waiting WEEKS for it to be reviewed and repaired. We finally recieved the "repaired" unit back in February after several months. We used the unit TWICE before we had to send it in for repairs and what they sent us back was not the original unit. It was all scratched up and very used. If I had purchased from a store I would have easily been able to exchange it. But the actual manufacturer makes it extremely difficult, took forever and sent us back an obviously used product, rather than a new one like we sent in originally. This was our first Swagtron purchase and last!

Svar från SWAGTRON
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