I bought their Ekon CrossSafe bag…
I bought their Ekon CrossSafe bag because they said that they have a “reinforced cut-resistant strap” and then they show a picture of a strap with a steel cable running through the middle of the strap. When I received it, there was no steel cable in the strap. When I emailed customer service to tell them that they sent me the wrong model, their response was “The strap design shown on the website is illustrative of the material style and does not indicate a visible internal steel cable structure in all production batches.”
This is BS because that’s exactly what the design shown on the website indicates.
BUYER BEWARE: THE PRODUCT YOU THINK YOU’RE BUYING MAY NOT BE THE PRODUCT YOU GET!!!
Some people would say that this is fraudulent behavior. You can decide for yourself.







