BUYER BEWARE!!!! Do not buy from this smoke and mirrors company. From their AI generated voice answering their calls to their misleading, fine printed written product description to their shipping... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I tried to cancel the order after reading some reviews, no surprise, they told me it could not be cancelled! Once the helmets did arrive, they were too small to fit comfortably and we did use their m... Se mer
After reading other negative reviews, I attempted to cancel the order. Response was helmet was already shipped and couldn't be canceled. The helmet arrived and was not the item purchased. I want a ful... Se mer
Företaget har svarat
My experience with this company was STELLAR!! The product was as described and the customer service and support are on par with the beest in the business. Extremely Happy. I reacehd put to return an i... Se mer
Har besvarat 23 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
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Most comfortable and very clear Bluetooth
I just received my helmet with the upgraded Bluetooth i tell all the people around the world that this helmet is truly really comfortable i have to wear glasses all the time to see and it is still comfortable no issue with helmet what so ever I would recommend this helmet company to everyone around the world i promise you won't be disappointed at all my name is Kevin from the United States.
BUYER BEWARE!!!
BUYER BEWARE!!!! Do not buy from this smoke and mirrors company. From their AI generated voice answering their calls to their misleading, fine printed written product description to their shipping. ALL LIES. I recently purchased their buy 2-K1 helmets offer including Bluetooth communication and they don’t even pair helmet to helmet. Why sell a 2 pack that wouldn’t communicate back and forth and now they want me to spend another $200 for new Bluetooth units. Not going to happen.
Next, I placed my order in December of 2025 and thought it would arrive shortly after the 1st of January 2026. NOPE, they wouldn’t ever tell me that it was coming directly from China and didn’t arrive till mid February 2026. When I’d call in, I’d only get their automated DAVE voice stating they couldn’t provide me a tracking date at all. When I asked to cancel, they said I couldn’t because it was already ordered even though they couldn’t give me a delivery date.
I emailed them multiple times asking the same, they replied with the same answer and discontinued responding to my emails. ALL FICTITIOUS LIES AND DECEPTION! DO NOT BUY FROM THIS COMPANY.
Update. 4/3/2026. I have received the correct communication units so as to talk with my wife while we are riding at the same time now and will be setting them up now. Ty
Do Not Order From This Website
After reading other negative reviews, I attempted to cancel the order. Response was helmet was already shipped and couldn't be canceled. The helmet arrived and was not the item purchased. I want a full refund to the original payment method. Please provide the prepaid shipping label for the return.

Svar från Gear Rider
Why can’t I talk to a person instead…
Why can’t I talk to a person instead you talk to a dam machine and then they don’t let you know what’s going on with your order all it tells me it could be 4to 5 different thing why my order hasn’t shipped they can’t at least contact there customers and let them know exactly what’s going on with peoples orders and they told me not to order from here but I tried to give them the benefit of the doubt I should of listened to the people that told me to stay away it my last time I order from them ever again bad communication with there customers that wasn’t there hard earned money on this same site
They sell junk
They sell junk, and when you want to return it - be prepared to.... PAY FOR IT TO SEND IT TO CHINA!
My experience with this company was…AMAZING
My experience with this company was STELLAR!! The product was as described and the customer service and support are on par with the beest in the business. Extremely Happy. I reacehd put to return an item that was too small for me and they immediately sent me a code for another one of the same items for FREE!!!!! Who does that! WOW Amazing people. Recomend them to anyone
The helmet is bought was a high end…
The helmet is bought was a high end helmet the sun visor bracket was broke the helmet has black spots all over it the Bluetooth headset will not charge i have sent multiple pictures of broke part black spots they keep saying they can't see anything I even took the piece out and sent picture and they said can't see picture dont buy from these people because there crooks they wont hel or replace helmet
Purchased on Aliexpress or somewhere in…
Purchased on Aliexpress or somewhere in China. You can buy it for half the price.
Well made but too small. Awaiting new boots.
I ordered boots using their sizing guide that turned out to be too small. I liked the make and look of the boots and after reaching out regarding the fit I received an immediate response. They offered me a discount coupon for a new pair of boots. When I receive the boots I will post a review on them as well.
Unsafe Helmet Fit
2 helmets came bubble wrapped stuffed in plastic bag. Air vents broke. Sizing incorrect. Do not want to refund our purchase. Customer service email states,return to China. This will be more than helmet is worth. Is unsafe.

Svar från Gear Rider
The helmets sound quality is amazing
The helmets sound quality is amazing. The mic quality is also perfect it feels very comfortable and natural to have on!!! 10/10
Awesome customer service
Received a damaged product and they sent out a new helmet after I contacted customer support it was a nice change of pace having a company take care of their customers
Fantastic support
Fantastic support, they stand behind their product and make sure your happy!
The Gear Rider Modular Helmet is hands…
The Gear Rider Modular Helmet is hands down one of the best values on the market. What really sets it apart for me is how lightweight it feels while still being solid and dependable. Long rides are much more comfortable because it doesn’t weigh you down.
The built-in Bluetooth is a game-changer—crystal-clear audio for calls and music, and it connects seamlessly without having to mess with extra gadgets. The drop-down visor is another feature I love. It’s quick, convenient, and makes riding in different light conditions so much easier.
Considering all of these features, the price makes it an incredible deal. You’re getting comfort, convenience, and quality all in one helmet. I’ve owned and tried a number of helmets over the years, but this one stands out as one of the very best.
If you’re looking for a helmet that combines value, comfort, and smart features, the Gear Rider Modular Helmet is the way to go.
first time customer
first time ordering, and so far the experience has been pleasant.
One satisfied customer
I found that your company is very helpful when I had any questions or issues.Also I found your product pricing is very reasonable. Your product quality is excellent and your company has a great selection of quality products.
The gear is very comfortable and when a…
The gear is very comfortable and when a helmet came with a little crack in the plastic piece because of fedex they responded within an hour and immediately sent me a piece to fix it, and another helmet! Awesome to work with!
Great helmet
Great helmet. Came as described. Greater service as I was in an accident and my new helmet was destroyed. But the accident replacement policy was explained to me and am know waiting on it to arrive. Great company. Great product. Saved my life!!
Great Customer Service.my helmet…
Great Customer Service.my helmet Arrived in Good condition. I love it
I ordered the wrong size helmet and…
I ordered the wrong size helmet and they offered at no charge to send me the larger liner! This is awesome customer service and the helmet works exactly as advertised! Would highly recommend this Company!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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