Gear Rider Omdömen 38

TrustScore 3 av 5

3,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

BUYER BEWARE!!!! Do not buy from this smoke and mirrors company. From their AI generated voice answering their calls to their misleading, fine printed written product description to their shipping... Se mer

Betygsatt 4 av 5 stjärnor

I tried to cancel the order after reading some reviews, no surprise, they told me it could not be cancelled! Once the helmets did arrive, they were too small to fit comfortably and we did use their m... Se mer

Betygsatt 1 av 5 stjärnor

After reading other negative reviews, I attempted to cancel the order. Response was helmet was already shipped and couldn't be canceled. The helmet arrived and was not the item purchased. I want a ful... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

My experience with this company was STELLAR!! The product was as described and the customer service and support are on par with the beest in the business. Extremely Happy. I reacehd put to return an i... Se mer


Kontaktuppgifter

3,2

Medel

TrustScore 3 av 5

38 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 23 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Most comfortable and very clear Bluetooth

I just received my helmet with the upgraded Bluetooth i tell all the people around the world that this helmet is truly really comfortable i have to wear glasses all the time to see and it is still comfortable no issue with helmet what so ever I would recommend this helmet company to everyone around the world i promise you won't be disappointed at all my name is Kevin from the United States.

18 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

BUYER BEWARE!!!

BUYER BEWARE!!!! Do not buy from this smoke and mirrors company. From their AI generated voice answering their calls to their misleading, fine printed written product description to their shipping. ALL LIES. I recently purchased their buy 2-K1 helmets offer including Bluetooth communication and they don’t even pair helmet to helmet. Why sell a 2 pack that wouldn’t communicate back and forth and now they want me to spend another $200 for new Bluetooth units. Not going to happen.
Next, I placed my order in December of 2025 and thought it would arrive shortly after the 1st of January 2026. NOPE, they wouldn’t ever tell me that it was coming directly from China and didn’t arrive till mid February 2026. When I’d call in, I’d only get their automated DAVE voice stating they couldn’t provide me a tracking date at all. When I asked to cancel, they said I couldn’t because it was already ordered even though they couldn’t give me a delivery date.
I emailed them multiple times asking the same, they replied with the same answer and discontinued responding to my emails. ALL FICTITIOUS LIES AND DECEPTION! DO NOT BUY FROM THIS COMPANY.

Update. 4/3/2026. I have received the correct communication units so as to talk with my wife while we are riding at the same time now and will be setting them up now. Ty

31 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do Not Order From This Website

After reading other negative reviews, I attempted to cancel the order. Response was helmet was already shipped and couldn't be canceled. The helmet arrived and was not the item purchased. I want a full refund to the original payment method. Please provide the prepaid shipping label for the return.

4 januari 2026
Omdöme utan inbjudan
Logotyp för Gear Rider

Svar från Gear Rider

You can return it to us, and we’ll take care of the shipping cost.

Betygsatt 1 av 5 stjärnor

Why can’t I talk to a person instead…

Why can’t I talk to a person instead you talk to a dam machine and then they don’t let you know what’s going on with your order all it tells me it could be 4to 5 different thing why my order hasn’t shipped they can’t at least contact there customers and let them know exactly what’s going on with peoples orders and they told me not to order from here but I tried to give them the benefit of the doubt I should of listened to the people that told me to stay away it my last time I order from them ever again bad communication with there customers that wasn’t there hard earned money on this same site

17 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They sell junk

They sell junk, and when you want to return it - be prepared to.... PAY FOR IT TO SEND IT TO CHINA!

4 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My experience with this company was…AMAZING

My experience with this company was STELLAR!! The product was as described and the customer service and support are on par with the beest in the business. Extremely Happy. I reacehd put to return an item that was too small for me and they immediately sent me a code for another one of the same items for FREE!!!!! Who does that! WOW Amazing people. Recomend them to anyone

13 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The helmet is bought was a high end…

The helmet is bought was a high end helmet the sun visor bracket was broke the helmet has black spots all over it the Bluetooth headset will not charge i have sent multiple pictures of broke part black spots they keep saying they can't see anything I even took the piece out and sent picture and they said can't see picture dont buy from these people because there crooks they wont hel or replace helmet

7 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Well made but too small. Awaiting new boots.

I ordered boots using their sizing guide that turned out to be too small. I liked the make and look of the boots and after reaching out regarding the fit I received an immediate response. They offered me a discount coupon for a new pair of boots. When I receive the boots I will post a review on them as well.

26 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unsafe Helmet Fit

2 helmets came bubble wrapped stuffed in plastic bag. Air vents broke. Sizing incorrect. Do not want to refund our purchase. Customer service email states,return to China. This will be more than helmet is worth. Is unsafe.

24 oktober 2025
Omdöme utan inbjudan
Logotyp för Gear Rider

Svar från Gear Rider

We’re sorry to hear your helmet arrived damaged. We’ve already processed a refund for the damaged helmet, and there’s no need to return it.

Thank you for your understanding, and we apologize for the inconvenience caused.

Betygsatt 5 av 5 stjärnor

Awesome customer service

Received a damaged product and they sent out a new helmet after I contacted customer support it was a nice change of pace having a company take care of their customers

20 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The Gear Rider Modular Helmet is hands…

The Gear Rider Modular Helmet is hands down one of the best values on the market. What really sets it apart for me is how lightweight it feels while still being solid and dependable. Long rides are much more comfortable because it doesn’t weigh you down.

The built-in Bluetooth is a game-changer—crystal-clear audio for calls and music, and it connects seamlessly without having to mess with extra gadgets. The drop-down visor is another feature I love. It’s quick, convenient, and makes riding in different light conditions so much easier.

Considering all of these features, the price makes it an incredible deal. You’re getting comfort, convenience, and quality all in one helmet. I’ve owned and tried a number of helmets over the years, but this one stands out as one of the very best.

If you’re looking for a helmet that combines value, comfort, and smart features, the Gear Rider Modular Helmet is the way to go.

26 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

One satisfied customer

I found that your company is very helpful when I had any questions or issues.Also I found your product pricing is very reasonable. Your product quality is excellent and your company has a great selection of quality products.

15 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The gear is very comfortable and when a…

The gear is very comfortable and when a helmet came with a little crack in the plastic piece because of fedex they responded within an hour and immediately sent me a piece to fix it, and another helmet! Awesome to work with!

10 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great helmet

Great helmet. Came as described. Greater service as I was in an accident and my new helmet was destroyed. But the accident replacement policy was explained to me and am know waiting on it to arrive. Great company. Great product. Saved my life!!

26 juli 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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