Cardo Systems Omdömen 1 938

Complete waste of money and time now . Send a unit back in out my own pocket and talk to so many people on phone . Just for them to offer the refund which takes 2 weeks . I asked if I can just exchange the unit and they sent the broken one back . Mind you I only used the unit maybe 15-20 times before bugging out and not turning on or charging . So wasted 450$ on the packtalk edge another 120$ on the second helmet kit and shipping the junk back just to get the same junk back in mail . Extremely disappointed in the service and product Cardo…

The problems with the cardo pro are that it disconnects from the phone and the cardo app. This happens to a lot of users. You really don't check and update for this problem. Very shameful. I have 2 cardo pro devices, but I'm going to switch to the Sena.

Produit très médiocre, service après vente lamentable.
Vraiment très déçu par ce produit qui en plus n’est pas donné.
Une note? Même pas possible tellement c’est lamentable.
Didier.

Hi
Yesterday I had to call Cardo RBK regarding a very stressful situation I’ve been having in my home.

I spoke with a lovely guy called BRANDON, not only did he reassure me and put my mind at rest. He was extremely helpful, very professional and polite.
I’d like to say a credit to your company.
Many thanks!
Nicola from New Malden.

Erfahrungsbericht:
CARDO Spirit Duo HD (2er Pack)

Völlige Intransparenz, was die Geräte können, ob es ein oder 2 Geräte sind; die Namen sind verwirrend.

Konfiguration des Systems nur mittels App möglich, die tausend Anläufe benötigt, sich mit dem System zu verbinden.
Updates schlagen ständig fehl, währenddessen bricht die Bluetooth-Verbindung immer wieder ab.

Ich habe es nicht geschafft, eine Intercom-Verbindung zwischen den beiden Einheiten aufzubauen.

Gerät ging zurück.
Bin bedient.
Nie wieder.

Ik heb anderhalf jaar geleden een Packtalk Neo gekocht in een winkel, maar helaas is recent de rechterspeaker kapot gegaan. Via de winkel konden ze enkel het gehele communicatiesysteem innemen en opsturen, dus heb ik contact gezocht met de klantenservice van Cardo. Zonder al te veel moeite konden zij me een nieuwe set speakers opsturen. Topservice!!

Je n'ai pas la possibilité de ne pas mettre d'étoile sinon je l'aurais fait.
Le SAV de cette entreprise est d'une incompétence sans égal.
Il me mène en bateau depuis des semaines pour un kit JBL que j'ai acheté et qui ne fonctionne pas.
Quelle malhonnêteté !

I love the Cardo, but the warranty is a joke. It doesn’t cover accidental damage, which is not something I expect from an item that costs over 200+. I had an accident within two months of buying it, and all Cardo said was to buy the replacement part. I was like, so you’re not even going to provide the part under warranty?

I didn’t expect a whole new unit, but I did expect something. They only offered a 10% discount, which is fine if you live in the USA, but I’m from the UK and it would still cost over £90.

Thankfully, I was willing to risk it and took my Cardo apart myself. I unplugged the small wire, removed everything I could, cleaned out all the dust, and tightened everything back up. It seems to work now, but the volume wheel is broken. i would avoied if you dont want to spend money or time fixing it if u crash

So this is a story to why Cardo is the best.
I’ve had the pack talk bold for some years now it’s great.
About 2 months ago I lost it, searched the house couldn’t find it, just today I had found it! Somehow it dropped off my helmet and landed in my front garden and has been out there for the past 2 months in the rain, snow and ice. I pick it up thinking god it’s broken. But no, I connect it and headed to work playing my music as if nothing happened!

J'aime bien ce site, elle est là meilleure.

Bonjour

je n'ai pas eu de retour de votre part. Le vendeur me dit qu'il ne peut rien faire sans votre intervention.
Je ne comprends pas qu'une grande marque comme Cardo ne prenne pas mon dossier davantage en considération. Vous préférez laisser tomber un client dont la garantie constructeur est périmé depuis 2 mois. C'est lamentable. Avant cardo j'avais un Sena, il avait pris la pluie et ne fonctionnait plus. Malgré la garantie expiré la marque me l'avait repris, fait expertisé et remboursé mon achat. C'est par la suite que je me suis tourné vers Cardo parce que vous avez bonne réputation. Je suis entrain de regretter mon choix. Que votre SAV ne soit pas plus compréhensif pour un produit qui coûte 280e en me disant que je n'ai qu'à racheter un boîtier a 140e ! Oui bien sûr ! Je n'ai plus confiance en vos produits. Je suis dégoûté, c'est lamentable. La durée de vie de vos produits et donc de deux ans ? Vous préférez perdre un client plutôt que le fidéliser à vie en faisant réparer un défaut de votre produit ? Curieux choix stratégique.

Je travaille tous les jours en moto, j'ai besoin d'un produit qui fonctionne pour répondre à mes clients. Visiblement Cardo n'est pas fiable.... Montrer moi que vous êtes une grande marque sinon pour moi Cardo c'est terminé, poubelle, et je ne manquerai pas de parler de cardo autour de moi et de raconter mon expérience négative.

Merci

Fils guillaume

SERIE : XF3339F763

ho acquistato un sistema insyde per casco agv .sistema praticamente inutilizzabile, si scollega di continuo quelle poche volte che si collega ha un audio pessimo insomma completamente inutilizzabile.

I live in Canada, ride on weekends and only 5 months a year since we have winter. After a bit more than 2 years, my Cardo Pack Talk Edge went from lasting more than 7 to 10 hours to barely 2 hours.

I contacted Cardo as they mentioned a 3 years limited warranty. They made me test the FM radio only until it the battery died, it lasted 7 hours, so they said this was normal and of course, would not exchange the unit. 7 hours for only FM radio is ridiculous, I used to have this with GPS and music together!

Finally, they offered a rebate, well, that rebate is for their website in the US, so it would be cheaper to buy the unit in Canada without a rebate.

I will be going with another company as some of my friends have cheaper brands and they are still working as they just bought it!

The product of Cardo is exquisite.
The sound quality, connectivity, the user experience, it's all sublime and unmatched.

However their customer service is totally whacked.

I had an accident on the 10th of June and have (fortunately) since recovered.
The unit I had, a Packtalk, crashed into the ground.
The damage done to the unit because of this crash, is purely cosmetic. The unit itself can be plugged into the headset and all functions can be used. It works perfectly.

Yet when trying to contact Cardo, even though I'm so happy with the product, I cannot get the damaged cosmetic parts replaced. Not even repaired.

I think it's out of this world I need to pay another 300 euro's to replace my unit, even though the unit I have still works. I can't get it into my head that there is no repair possible.

I am so very much struggling to buy from you guys again. My wife needs her own unit as she started riding motorcycles, I was advising everyone around me to buy one (many people also did), and I was planning to buy another helmet and have the Cardo Packtalk Edge built into the helmet (integrated in the Schuberth C5).
Now I cannot make up my mind. How I wish your customer service would be helping instead of stating anything is impossible.

I will not recommend this product anymore.

Used them for a long time and they delivered excellently, no trouble connecting from my end or device.

Cardo is expensive junk because it constantly disconnects from phone and won't connect to other riders, £280 wasted, I still have to pull over to talk to my pillion!

LE spirit HD est le 2e en partant du bas de la gamme , mais il fonctionne plutôt bien sur un JET SHOEI.
Assez difficile à placer car les câbles sont assez longs , les HP sont lourds et de bonne qualité.
Connection avec un Tomtom rider et un Smartphone en simultané...tout se passe à merveille .
passé 110 Km/h adieu musique...il faut en être conscient

If I could rate this product and Cardo Systems customer service less than one star, I would. I purchased a Packtalk Edge two weeks ago, brand new from my local motorcycle dealer. I blindly followed the masses and great reviews thinking this was the best system on the market. I followed the instructions to the letter, installed the unit on a brand new helmet and took a 1600 km ride with it. I spent the entire trip trying to get this unit to work as advertised. It randomly connects, disconnects, loses comms randomly. Turns the radio on by itself, no voice function, it simply doesn’t work at all, the volume, (if the unit decides to work) randomly adjusts itself, even with automatic audio volume control in the off position. The sound quality is complete garbage to boot.
Cardo’s customer service is non existent!!! They have offered to have a look at this brand new unit, all I have to do is ship it back to them AT MY EXPENSE ! This is an over 400.00 purchase, a brand new unit, yet this is all they offer. My local dealer had told that they won’t return it as it was installed in my helmet. Cardo wants me out of pocket to ship it back with no assurance that I will even see this piece of garbage ever again.
My advice to people looking at purchasing an in-helmet communication system is to steer clear of any products bearing the Cardo name. This company and its policies are a disgrace.

have a packtalk edge,,, £300 for this POS!!!!! Plastic garbage cracks instantly and it stops working!! dont buy this crap!!

These are some kind of group of weird people we feels it's members are spying on people,, why we ask then we see him sat out side as hool video is on a mobile phone after drawing silly pictures to attract kids on the floor , this isy experience of them and stands true on it truth as mine shared in concern of other feelings like one self did