Sustainablechange Omdömen 579

TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Great free resources to kickstart my healthy lifestyle change, coaches are supportive with follow up too, even if you don’t sign up to the membership. Free course and helpful cheat sheets Thank you... Se mer

Betygsatt 5 av 5 stjärnor

Just a really positive experience. I was looking to sustain the weight loss I had achieved and started following him on Facebook. Had a brief text chat with Alex and he kindly forwarded me some links... Se mer

Betygsatt 5 av 5 stjärnor

Joining Sustainable change was the best decision I have ever made. I have tried many different diet plans over the years but this is by far the best. Having your own personal coach means that I am see... Se mer

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Betygsatt 5 av 5 stjärnor

I was in a rut, doing what I thought was best in terms of exercise and diet but not making any progress. I invested in the 12 week programme and immediately felt connected to a team who cared and a wi... Se mer

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Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

579 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 22 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Sustainable change really works !

Before I joined Alex Neilan's sustainable change programme I had given up thinking that I would ever be able to lose weight and keep it off. Over the years my weight had increased so much that I was struggling to do all the things I had previously enjoyed. My mobility was suffering and I was completely miserable. Alex, and the team have turned my life around and set me on a journey of recovery towards a better life. Im now over 4 stone lighter and 4 dress sizes smaller. Through all the support Alex offers I'm now enjoying life to the full again. I still have a way to go to become the future me but I will get there. I can honestly say that without the support I couldn't have done it on my own. From, live sessions, mindset support, dietary advice, coaching, physio support, exercise guidance etc etc .. and a man who genuinely invests in helping you I'm so glad I took the opportunity and signed up. Thankyou sustainable change.

9 februari 2026
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Hi Lynne,

Thank you for sharing this so openly and honestly.

When someone reaches the point of feeling like giving up, that can be an incredibly heavy place to sit. The fact that you chose to step forward instead of staying there shows strength you may not even have realised you had at the time.

Over 4 stone down and 4 dress sizes smaller is an extraordinary achievement. More importantly, hearing that your mobility has improved and that you are enjoying life again tells us this is about far more than weight. This is about freedom, confidence and reclaiming the things that matter to you.

Sustainable Change has always been about recovery. Recovering your health, your mindset, your belief in yourself and your quality of life. The live sessions, mindset coaching, personalised nutrition, physio support and exercise guidance are all pieces of the puzzle, but the real magic happens when you decide you are worth the effort. You have embraced every element of support available to you, and that is why you are seeing such powerful results.

We love that you are already thinking about the future you. That vision keeps momentum strong, and we have no doubt you will continue building towards it step by step. You have already proven what is possible.

Thank you for trusting us and for being part of this community. We are proud to walk this journey alongside you.

All the best,
The Sustainable Change Team

Betygsatt 5 av 5 stjärnor

Very friendly,

I'm not sure how I contacted Alex at sustainablechange, I was very wary but despite not being able to take up a paid program, Alex still provided me with lots of free resources to get me on my way. I believe that they are genuine and really do care and want to help you lose weight. I haven't looked at the information yet but will leave another review once I have

9 februari 2026
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Hi Helen,

Thank you for taking the time to share this.

We completely understand being wary. When it comes to your health and investing in support, caution is natural. Trust has to be earned, and we respect that.

Whether someone joins one of our paid programmes or simply makes use of the free resources, our intention is always the same. We want to help people move forward. If the resources we shared help you take even one positive step, that is a win in our eyes.

There is absolutely no pressure. Take your time, go through the information when it feels right, and implement what resonates with you. Sustainable change is not about rushing. It is about building confidence and momentum at your own pace.

We appreciate your openness and we are here whenever you are ready for the next step.

All the best,
The Sustainable Change Team

Betygsatt 5 av 5 stjärnor

Sensible, honest, empowering

I have only recently joined the Sustainable Change program but my experience so far has been extremely positive. I was sceptical about the resources being free but they genuinely are. I already feel my mindset has changed and I'm confident that I can implement the simple, sensible changes that are advocated in the program which are psychological as well as physical. Any questions are answered immediately.
So far I would highly recommend.

4 februari 2026
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Hi there,

Thank you so much for taking the time to share this. We really appreciate your honesty, especially around the initial scepticism, because that is something many people feel before they experience the program for themselves.

We are so glad to hear that your mindset is already shifting and that the simplicity and practicality of the changes are resonating with you. That psychological side is a huge part of what we do, because sustainable progress is never just physical. It is about building confidence, clarity, and trust in the process.

It also means a lot to hear that you feel supported and that your questions are being answered quickly. We want you to feel guided every step of the way and confident that you are never doing this alone.

Thank you for the recommendation. We are genuinely excited to continue supporting you and watching you build changes that last.

All the best,
The Sustainable Change Team

Betygsatt 5 av 5 stjärnor

A massive thank you Alec,

A massive thank you Alec,
Promo reply very interested in all I had to say!
Offered me lots for free, including,
Live Facebook support group
Rapid fat loss strategies, habit shifts, weight loss structure, meal structures, motivation boosters and so much more!

6 februari 2026
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Svar från Sustainablechange

Hi Marie,

Thank you so much for sharing this, it really means a lot to us. We are so glad you felt listened to and supported, because that is always our priority from the very first conversation.

It is great to hear that you found value in what was shared and that the resources resonated with you. We genuinely believe that support, structure, and education should be accessible, and we are proud to provide things like live group support, clear meal structures, habit shifts, and practical strategies to help people move forward with confidence.

We are excited about what is ahead for you and we are here to support you every step of the way as you build changes that actually last.

All the best,
The Sustainable Change Team

Betygsatt 4 av 5 stjärnor

Life changing

I can’t remember a time when I’ve really felt happy with my weight or the way I look. Even when others said I looked great, I still felt uncomfortable in my own skin and sick of the constant yo-yo dieting. Slimming World might work short term, but for me the weight always came back on. At 56, I was starting to feel old, noticing more aches and pains, finding it hard to get up, and worrying about what the future might look like if nothing changed.

I came across Sustainable Change through Facebook and started watching Alex’s Live sessions and some YouTube videos. They really resonated with me and made me realise that this isn’t just about weight loss — it’s about mindset and long-term change. I booked a call and, although I did consider trying to do it myself using the free sessions and resources (which are great), I knew I needed more support and guidance.

What I wanted was help understanding how to eat in a healthier way, what exercise would actually work for me, and how to change my mindset. Having access to a coach and all the resources has been incredibly helpful. It’s made me aware of my blind spots and encouraged me to think about the person I want to become, not just the number on the scales.

I’m currently at week four and have already lost half a stone. More importantly, I’m already seeing benefits beyond weight loss — my balance, fitness and energy levels have improved, I’m making better choices around food and exercise, I’m never hungry, and I feel much more positive about the future.

The only reason I haven’t given 5/5 is that at the beginning it felt like a hard sell, and I felt under pressure to sign up when on the initial call and I told them I needed time to think. I asked for follow up info of what I would receive by signing up, what I got was ok, not great which made me nervous about whether I was making the right decision. That said, when I did sign up I was given access to great resources straight away and calls were set up quickly to meet my coach onboard me etc. They have also been flexible in allowing me to pay over an agreed period rather than all upfront, which I really appreciated. I would also say to read the small print on the contract if not paying upfront as the monthly processing fees I feel are high.

Aside from that, the programme has been great. I’ve learned so much already and, for the first time in a very long time, I don’t feel like I’m going to fail because I have the right support in place.

6 februari 2026
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Hi Angie,

Thank you for taking the time to share your experience so openly and honestly. We truly appreciate both the positives and the areas you felt could have been better, because that kind of feedback helps us continue to improve and serve people more effectively.

We are really glad the message around mindset and long term change resonated with you. What you described about years of discomfort, yo yo dieting, and worrying about the future is something so many people quietly carry, and it takes courage to say enough is enough and seek support.

Your progress in just four weeks is fantastic, especially the improvements in energy, balance, fitness, and confidence. Those non scale wins matter deeply to us, because they are the signs that change is being built in a way that supports your life now and in the years ahead. We are also pleased to hear that the coaching, resources, and flexibility around payments helped you feel supported once you were onboarded.

We do want to acknowledge your comments about the initial experience. Feeling pressured is never our intention, and we are always working to improve how clearly and calmly information is shared so people can make decisions with confidence and without stress. We also appreciate you highlighting the importance of understanding payment structures and terms, as transparency is something we take seriously.

Thank you for trusting us and for committing to yourself. We are proud to support you and are excited to continue helping you build the future you described, with the right structure and support in place.

All the best,
The Sustainable Change Team

Betygsatt 5 av 5 stjärnor

Building confidence while losing weight

I’ve battled with my weight for as long as I can remember. Years of yo‑yo dieting left me stuck in a cycle of frustration and self‑criticism. Some days I’d be utterly unkind to myself, and other days I’d put on a brave face and pretend I was fine — telling myself that maybe I was just “meant to be big.”

I’d been following Alex Neilan for a while, but on one particularly grim November day in 2025, something shifted. I decided I wanted real, lasting change. I clicked the link to learn more. After a long text conversation with Alex, I booked a one‑to‑one call to hear what The Sports Dietician could offer. Honestly, I almost backed out. Investing in myself felt unfamiliar — even uncomfortable. But something felt different this time. Alex genuinely seemed to care and really wanted to help… so I took a leap of faith and signed up.

That leap led me to my incredible coach, Siobhra. She has been my biggest cheerleader from day one. She listened — really listened — to what I wanted, what I needed, and what I could realistically commit to. Then she built a plan around me. She keeps me accountable, supports me, and gives me the push I need when I need it.

I’m now in week twelve, with Christmas/New Year and 2 holidays in that time, and I’ve still lost almost 9kg / 19.8lbs, shed a ridiculous number of centimetres — but more importantly, my confidence and wellbeing are the best they’ve been in years. My mindset has completely transformed. “Better” is now enough. I feel the fear and do it anyway. And, for the first time, I’ve learned that it’s absolutely okay to put myself first. ❤️

For once, I don’t feel like I’m “on a diet.” I’m actually enjoying my days. I started simply by increasing my steps. Then, as I got fitter, I returned to salsa classes and even joined a gym. I drink the water, eat the protein, get my steps in — and I’ve realised the gym isn’t about burning myself out. It’s about getting stronger. And that’s what makes this lifestyle sustainable. It fits into my world instead of taking over it.

If you’re struggling like I was, give this a try. Join the group. Even if you just watch from the sidelines at first, you’ll thank yourself for taking that initial step.
I’m so grateful for the support from Alex, Siobhra, Eoghan, Heidi, and so many others on the team. That’s why I’ve signed up for the EPP programme — because I owe this to myself. And I deserve it.

Thank you, Sustainable Change, for helping me change my life for the better.

6 februari 2026
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Svar från Sustainablechange

Hi Tracey,

Thank you for sharing this so openly. Reading your words means more to us than we can properly put into writing. What you have described is exactly why we do what we do.

It takes real courage to recognise that something needs to change and even more courage to invest in yourself when that feels unfamiliar or uncomfortable. We are so glad you trusted that instinct and took that step. You deserve enormous credit for showing up, even when fear was present.

We love hearing how supported you have felt by the team and how your coach met you where you were, listened deeply, and built something that truly fits your life. That is what sustainable change is about. Not perfection. Not punishment. Just progress that feels realistic, empowering, and kind.

The physical results you have achieved are incredible, especially through busy periods and holidays, but what stands out most is the shift in your mindset. Learning that better is enough, that strength matters, and that putting yourself first is allowed is life changing. Seeing you enjoy your days and build confidence along the way is everything we hope for our clients.

Thank you for trusting us, for being part of the community, and for sharing your experience so honestly. We are proud of you and excited to continue supporting you as you keep moving forward.

All the best,
The Sustainable Change Team

Betygsatt 5 av 5 stjärnor

FREE, supportive sustainable weighloss network and resources

I love the fact that so many resources, videos, diet/exercise sheets and membership of a supportive Facebook group, have been given for FREE. Alex communicates brilliantly and totally gets the difficulties and need to change mindsets, when it comes to weight loss. I am 2lbs down and already feel like I have more energy. Don’t be stuck, give it a try!

29 januari 2026
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Svar från Sustainablechange

Hi Zoe,

Thank you so much for sharing this. We really appreciate you taking the time to write such thoughtful feedback.

We are so glad you are finding value in the resources and the community. Making support, education, and guidance accessible is incredibly important to us, and hearing that the mindset side is resonating with you means a lot. Sustainable change always starts there.

Congratulations on the progress you have already made and on feeling that increase in energy. That is a brilliant sign that the foundations are being built in a way that supports your life, not restricts it.

Thank you for the encouragement you have shared with others. Taking that first step can feel daunting, but it often makes all the difference. We are excited to continue supporting you on your journey.

All the best,
The Sustainable Change Team

Betygsatt 5 av 5 stjärnor

Biggest WIN

Back in autumn 2025 I was not happy with the direction my body and mind were going. I saw on FB The Sportdietician and started following. Quotes like: "Why wait until the right moment to change things, there is no right moment except now" , "face the fear and do it anyway", "progress not perfection"resonated in my ears. I joined 1.12.2025 Thanks to Alex and my coach Scarlett on Sustainable Change Programme, I now fit back into my favourite clothes and am a happy, more motivated person. I consider myself work in progress, striving towards maintaining my independance in mind and body for many years ahead. If anyone can relate to this, don't wait for tomorrow, do it now! You won't regret it. It works!!

5 februari 2026
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Svar från Sustainablechange

Hi Philippa,

Thank you so much for sharing this. It is incredibly powerful to hear how those messages resonated with you and helped you take that first step when you needed it most.

Recognising that things are not heading in the direction you want and choosing to act takes real honesty and courage. We are so glad you trusted yourself in that moment and joined us. Hearing that you are back in your favourite clothes and feeling happier and more motivated is wonderful, but what stands out most is your commitment to looking after both your mind and body for the long term.

Being a work in progress is exactly what sustainable change looks like. Progress, not perfection, and building independence and confidence that lasts for years to come. We are proud to have supported you along the way and grateful you are part of the community.

Thank you for encouraging others to take that step. Now really is the best time.

All the best,
The Sustainable Change Team

Betygsatt 5 av 5 stjärnor

A genuine guy that just wants to help you for free

I discovered Alex on Facebook a few days ago and decided to join his group advertising free information for sustainable weight loss. I’ve clicked on a few videos advertising free plans before to then find out it’s a monthly subscription, but not this one. I’ve received so much information and videos to help me lose weight and all for FREE. Alex and his team are so informative, I’ve finally found someone that tells the truth about weight loss yes you have to make changes to your lifestyle but if you don’t nothing is going to change.

3 februari 2026
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Svar från Sustainablechange

Hi Clare,

Thank you so much for sharing this. We really appreciate your honesty, especially around past experiences, because we know how frustrating it can feel to expect support and then be met with hidden costs.

We are so glad you took the step to join and that the information and resources have been genuinely helpful. Education, transparency, and support are at the heart of what we do, and it means a lot to hear that this approach feels refreshing and truthful.

You are absolutely right. Real change does require lifestyle changes, but those changes should be realistic, empowering, and built to last. That is exactly what we aim to provide, without pressure or obligation.

Thank you for being part of the community and for trusting us. We are here to support you as you continue moving forward.

All the best,
The Sustainable Change Team

Betygsatt 1 av 5 stjärnor

Don’t do it

Have been a member of this programme since Sept/Oct 25. Initially did well, so, on the high of that, signed up for their EPP, although thought at the time, this phone call seems a bit high-pressured, but thought £275 monthly is the same as I’ve just paid…..I’ll do it. It’s £6600 for a 2 year programme, and I now find that it’s to be paid at £1,100 per month for 6 months! £275 per week! Paid through a method called Go Cardless, with no cooling off period. (Beware, you cannot cancel direct debits arranged with this company except through Sustanable Change). Not the business practice of reputable companies, I’m afraid. So, trying to contact them today to cancel and it’s all gone quiet……am I surprised? No. Beginning to sound like a scam more and more. Any reputable company would contact a customer to prevent reputations damage.
UPDATE. It appears they have blocked my email address.

4 februari 2026
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Betygsatt 5 av 5 stjärnor

Well Worth the investment

I have followed Alex for a few years, thinking I would join earlier on but was skeptical, very skeptical. Just recently he posted a few words I really resonated with so decided (still skeptical) to take a step further. We chatted via text and then I went onto sign up for a free consultation. Great move. Yes, still skeptical, I signed up to the program. Overwhelmed to say the least as to the amount of immediate support from his team became apparent. I was given a personal coach to help with this process. Andy has been amazing. Patience, flexible and completely supportive. He has made this change in lifestyle feel rather easy. I am only a few weeks in but am seeing the changes not only physically but more importantly, mentally. What great support the team give. Mindset support along with everything else. They haven't missed a thing. Well worth the investment. The only reason it is 4 rather than 5 stars is that I am only a few weeks into the process.

So I am back and amending my review to 5 stars. I am now 12 weeks in and just wow. The experience has been amazing. And yes, I have lost a good amount of weight. The attention given to the support around all aspects of this journey has been spot on. From the personal coach to whom I can contact at any given moment and receive superlative support (even if it is a hard truth to hear!) to the personalised meal plans and work out sessions. They look at each individual and create the best system for them. We also have access to each other, all the women going through this process so we can cheer each other on and support each other when the going is tough. Thank you Alex, Andy, Claire and the rest of the team for making this journey possible, successful and sustainable...

4 februari 2026
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Svar från Sustainablechange

Hi there,

Thank you so much for sharing this and for being so honest about your journey into the programme. We really appreciate you taking the time to explain how you felt at each step, especially the scepticism, because that is something many people experience before deciding to move forward.

We are so glad you trusted yourself enough to take that step and book the consultation. Hearing that the level of support stood out straight away and that your coach has helped make the process feel manageable and supportive is exactly what we aim for. Change should never feel overwhelming or isolating.

The mental shifts you are already noticing are incredibly important. Physical changes will always come when the foundations are in place, but mindset is what makes progress sustainable, and it is great to hear that this is already landing for you.

Thank you for trusting us and for recognising the value of the support you are receiving, even in these early weeks. We are excited to continue supporting you as the journey unfolds and confident there is so much more to come.

All the best,
The Sustainable Change Team

Betygsatt 5 av 5 stjärnor

New tools, new ideas/ knowledge and determination

I have been sent so many valuable videos with information and tips to help me start on my weight loss journey, hopefully the last one I will go on as now my knowledge and mindset has been updated I feel more confident that I have the tools to make key changes to sustain weight loss, thanks to Alex and his team👍🏻

3 februari 2026
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Hi Claire ,

Thank you so much for sharing this. We absolutely love hearing that your knowledge and mindset have shifted, because that is where sustainable change truly begins. Feeling confident and equipped with the right tools is exactly what we want for you, and it is powerful to hear that this feels like the last journey you will need to go on.

We are always here to support you as you apply what you have learned and continue building momentum. Keep leaning into the process, keep backing yourself, and remember that you are not doing this alone. We genuinely want you to win and sustain these changes for life.

All the best,
The Sustainable Change Team

Betygsatt 5 av 5 stjärnor

Having struggled with my weight all my…

Having struggled with my weight all my life and having spent so much money on surgery and medication to no avail. I would lose weight and then regain it. This was an ongoing cycle. I never addressed the mental and emotional side of the weight loss journey until I came across Sustainable Change on my Facebook feed. It was really easy to reach out to Alex and I felt listened to for the first time in my life instead of being judged for my size. Alex and Peter (my personal coach) have taught me how to look at life differently and address my relationship with food, how to implement strategies when struggling and how to lose the weight sustainably. I have lost weight and am starting to feel my old self for the first time in 20 years. My confidence is back and it has given me a new lease on life. I have stopped thinking negatively about myself and no longer talk to myself in ways to put me down for having slips and for how I deal with things on a day-to-day basis. You get access to a multi disciplinary team so you get help from all angles. It is a very supportive community and we all spur each other on. Alex is very passionate about what he does and it is this passion that has helped me turn my life around. I cannot thank him and his team enough!

3 februari 2026
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Hi Samantha ,

Thank you for trusting us with something so personal and for sharing your journey so openly. Reading this means a great deal to us. The cycle you described is one so many people feel trapped in, and it matters that you finally felt listened to, supported, and never judged. That is exactly how this should feel.

We are incredibly proud of the work you have done, especially in addressing the mental and emotional side of change and rebuilding your relationship with food and with yourself. Feeling like your old self again, regaining confidence, and speaking to yourself with kindness are powerful outcomes, and they speak to real, sustainable change.

We are grateful to walk this journey with you alongside the wider team and community, and we will continue to be here to support you from every angle. Your progress, resilience, and growth are inspiring, and we genuinely want you to keep winning.

All the best,
The Sustainable Change Team

Betygsatt 5 av 5 stjärnor

The personal touch

Lots of texts to find out more about me and what I want to achieve and lots of free resources. I am excited about my upcoming journey

1 februari 2026
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Hi Lynette,

Thank you so much for sharing this. We are really glad you’ve felt that personal touch already. Taking the time to understand you, your goals, and what success looks like for you is something we truly care about, because no two journeys should ever feel the same. We’re excited to walk this path with you and support you every step of the way as you move forward.

All the best,
The Sustainable Change Team

Betygsatt 4 av 5 stjärnor

Great advise

Great advise, encouragement & the genuine feeling he wants us to succeed & reep the benefits of the fast,nutritious, delicious & eat your self fit food...

25 januari 2026
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Svar från Sustainablechange

Hi Shirley,

Thank you so much for your kind words. We really appreciate you taking the time to share this. Encouragement and genuine support are at the heart of what we do, because we truly want you to succeed and enjoy the benefits of food that is fast, nutritious, delicious, and supports you to feel your best. It’s great to hear that this has come through, and we’re excited to continue supporting you on your journey.

All the best,
The Sustainable Change Team

Betygsatt 1 av 5 stjärnor

Court proceedings starting

I signed up for the free, 3 month course, which stated if you lose 10% of your body weight you get your money back. The contract is literally entitled 'Win Back'. I did, and unfortunately, I am struggling to get my money back from them. I am having to look in to court proceedings to recover my money. It's a shame it has come to this. I became suspicious when my coach said 'the return of the money has nothing to do with me'. Alex Neilan has also traded under CWP Compliance, Edinburgh Lifestyle, TheSportsDietician. Look at all the reviews. Despite several lawyer letters he is still refraining to return my fees and it's been 2.5 months since I finished the course.

2 februari 2026
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Betygsatt 1 av 5 stjärnor

Not worth the money.

Sustainable Change describes itself as "an empathy lead self development team of Dietitians, Nutritionists, Psychologists, Physiotherapists, Personal Trainers and Behaviour change coaches who specialise in SUSTAINABLE weight loss"
I have just completed the 12 weeks plan. I applied for the 'free programme'. You don't need to apply for this, it is simply following the posts that are available on social media. The request leads to a telephone call from the company which is a pressure selling technique, telling you all the things mentioned above are available to you for life. The original cost is £2200, but you will be offered a £200 discount if you pay in full at the time.
The 'support' is severely lacking. You will receive a 5 day food plan. This in itself is useful, but you will get this from an internet search or a personal trainer for free or much less. Over the 12 weeks, you will be offered 1 or 2 motivational psychology calls (again, you would get this constantly from a personal trainer). The 6 of us who signed up were all given the same food plan and another one was given if asked for. This appears to be the only two plans available. There are recipes available on the site, but these are also available via internet or PT. I spoke to my 'coach' twice. On searching information the coach seemed to be a good PT, but had signed a script type contract. He would have been better had I engaged him personally.
When we tried to discuss issues in our WhatsApp group we were aggressively directed not to speak to each other, or set up another group. I think this is probably to prevent us comparing plans and support which is scripted.
I became 'disengaged' and 'finding it difficult'. I had a couple of voicemails from the coach, nothing from the man with the money. Others who had not disengaged were offered a follow up call to continue with the plan. This was again pressure selling ('what will you do without us') and no follow up price is agreed. It is designed to get as much as possible from you. Their are 'sponsorships' to be won, but because the price is not transparent, the discount is not really a discount. This can be £8,000 to £16,000.
My overall summary. Don't waste your money. You will get A LOT more support and training for A LOT less money with a PT, online or face to face.

2 februari 2026
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Betygsatt 5 av 5 stjärnor

Started to follow Alex on instagram as…

Started to follow Alex on instagram as I appreciated his direct , no nonsense approach. Was contacted as I was interested in their drop a dress size challenge. This boys an early riser btw. So by way of an early morning text conversation Alex helped me appreciate the blocks to progress . I’m not in a position to join their program at the moment but he was really encouraging and understanding. Then went above and beyond by sending me lots of free online information . Will definitely revisit their multidisciplinary approach when it’s a better time for me. Thank you for your professionalism and understanding

31 januari 2026
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Svar från Sustainablechange

Hi Ali,

Thank you so much for taking the time to share this. We genuinely appreciate your kind words and we’re really glad the conversations were helpful for you. We know timing matters, and we respect and understand that completely. Our role is always to help people gain clarity around their blocks, feel supported, and walk away with value, regardless of whether they join us right now.

We’re big believers that the right time will always present itself, and when it does, we’ll be here and ready to support you with our full multidisciplinary approach. Until then, we’re glad the resources and guidance gave you something positive to work with.

We truly appreciate your trust, and we look forward to reconnecting when the time feels right for you.

All the best,
The Sustainable Change Team

Betygsatt 5 av 5 stjärnor

Changing my mindset for a healthier life

I have never been happy with my weight, although whilst at school and college I was very active and involved in most sports, including swimming. When I left school I took up badminton, but stopped swimming as I didn't like to be seen in a swimming costume. After having my 2 children the weight slowly crept up, and for most of my working life I've had neck pain and lower back pain. I had tried various methods to lose weight over the years with some success, but none of them were sustainable. Having gone through the menopause, nothing I've tried seems to make any difference any more.
It was at a very low point last October when I was juggling supporting elderly/ill parents, and trying to also help my daughter with looking after my youngest grandson while she worked, that I came across Alex Neilan and Sustainable Change on my socials. The timing was perfect. What I read about in Sustainable Change hit a chord with me, and so I took the plunge and arranged an initial call with Gavin. Everything he said rang true and made sense, and whilst being nervous about the amount of the investment, it was just what I needed, and so signed up to a 12 week programme. Having said that, if you can't commit to the progrmme, there is a lot of free training and information available to you, including a very supportive free FB group where you will be able to read about everyone's journeys and ask questions. Alex is very animated and inspirational, and does a half hour live session Mon/Thur in that FB group. He explains that life is always full of challenges, and that if you wait until the right time to invest in yourself, you'll never get around to doing it. This made sense to my situation, as if I can be kind to myself and commit to looking after me with these challenges currently happening, I should be able to keep it up through those challenges still to come in life. It will be 'sustainable'. Reading the experiences of some of the ladies in the FB group, and looking at the before and after photos, whilst being very inspirational, also made me realise that I could do that too. As Alex says ' you may be unique, but you're not special'. I have a 1:1 coach Harry, who has put together a fitness plan for me taking into account my fitness level, hip replacement just over a year ago, and weak knees. He's also taylored my meal plan around my preferences. He is there if I have any questions or concerns. So since joining SC at the end of Oct 25, I have lost 8kg, and inches off my bust, waist and hips. I exercise 3 times a week, and generally walk over 12000 steps a day. Not bad considering the hip replacent. And not just a slow amble either. I am learning more about nutrician and macros, and I'm seeing a definite shift in my mindset. I have always been a people pleaser and as I never really liked myself much, I put everyone else 1st. I've been through a lot over my life, as have most people, but now realise that I deserve to put myself first. I want to be a role model for my grandkiddies, who learn so much at this age through observation and copying, I want to be able to play with them when I get older, and I want to be as healthy as I can into my old age.
To anyone who isn't sure and sitting on the fence, whilst it is a big financial investment, if you can afford it, sign up to Sustainable Change, and change your health/life for the better, for your future.

31 januari 2026
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Svar från Sustainablechange

Hi Mrs. A,

Thank you so much for sharing your story so openly and honestly. Reading this truly means a lot to us. Your journey reflects exactly why we do what we do and why Sustainable Change exists in the first place.

You’ve navigated an incredible amount in your life, supporting family, managing your own health challenges, going through menopause, and still showing up for everyone around you. That takes strength, even if it hasn’t always felt that way. What really stands out is the mindset shift you’ve created, learning that you deserve to be a priority too, not instead of others, but alongside them.

We’re so proud of the progress you’ve made. Losing 8kg, building consistency with your training, walking the volume you are with a hip replacement, and developing confidence around nutrition and macros is no small achievement. More importantly, the change in how you see yourself and your future is what creates results that last.

It’s also great to hear how supported you’ve felt, from the initial conversations through to your 1:1 coaching. Our team genuinely cares about meeting people where they are and building plans that respect their bodies, preferences, and real lives. Sustainable change only happens when it fits the person, not the other way around.

Thank you as well for highlighting the free resources and community. Whether someone joins us now or later, we want people to feel supported, educated, and empowered to take steps forward when the time is right for them.

Your reasons for doing this, being present for your grandkiddies, being a role model, and protecting your long-term health, are powerful. You should be incredibly proud of the example you’re setting.

We truly appreciate you taking the time to share your experience and we’re grateful to be part of your journey.

All the best,
The Sustainable Change Team

Betygsatt 5 av 5 stjärnor

Honest help

It’s honestly free no catch and things on the course are explained so I know what to do they even called me and talked to me in person I was very happy with the fine service I’m just starting so wish me luck

30 januari 2026
Omdöme utan inbjudan
Logotyp för Sustainablechange

Svar från Sustainablechange

Hi Lisa,

Thank you so much for sharing this. We’re really glad you found the support helpful and that everything was explained clearly. That’s exactly how it should feel, no pressure, no catch, just honest guidance so you know what to do and why you’re doing it.

You’re at the beginning of your journey and that’s an exciting place to be. We’re here to support you, answer questions, and help you build confidence as you get started. Keep taking it one step at a time and trust the process.

We’re wishing you every bit of luck and we’ll be right here with you as you move forward.

All the best,
The Sustainable Change Team

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