Surfears Omdömen 394

TrustScore 4.5 av 5

4,4

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

An absolutely amazing product for scuba diving. I have the 4.0 version. Great case to keep them safe. Easy to put in, they stay in and easy to equalise underwater even when descending and at 30 m. Tot... Se mer

Betygsatt 5 av 5 stjärnor

My daughter bought me these for open water swimming. She is a kayaker and had heard good reports about them. My main concern with wearing earplugs was not being able to hear people. Surf ears are fant... Se mer

Betygsatt 5 av 5 stjärnor

I bought my first pair of SurfEars (3.0) ages ago and when I lost them I really missed them. They are such an effective ear plug in all sorts of surf, you can still have a chat and the leash means th... Se mer

Betygsatt 2 av 5 stjärnor

I ordered spare parts over a month ago and still have not received them. Something about "We've recently made significant changes to our shipping and logistics, including a switch in shipping agents... Se mer

Företaget har svarat

Företagsinformation

Skrivet av företaget

Ear plugs that let sound in and keep water out. Designed for surfing and other water activities. Prevent surfer's ear, ear infections raptured ear drums.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

394 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 5 av 5 stjärnor

Thumb's up for whitewater use.

Using for whitewater kayaking. Great so far.

20 februari 2023
Logotyp för Surfears

Svar från Surfears

Dear Andrew! Thank you so much your review and for taking the time to share your experience with us. We are so pleased to hear that our SurfEars has worked so well for you when whitewater kayaking. We hope that you will have many more great paddling adventures. Thank you for your feedback and for being a valued customer. All The Best, Anna and Team SurfEars

Betygsatt 5 av 5 stjärnor

I’m really impressed with my surf ears

I’m really impressed with my surf ears, they keep me problem free, which nothing else I’ve tried has.
Thanks

8 maj 2023
Logotyp för Surfears

Svar från Surfears

Dear Sarah! Thank you so much for your review and kind words. We are so glad to hear that your experience with our SurfEars has been so positive. We strive to provide our customers with a product that truly helps to keep their ears well protected and your feedback is invaluable. Thank you so much for taking the time to share your thoughts! We wish you many great times enjoying the water! Kindly, Anna and Team SurfEars

Betygsatt 5 av 5 stjärnor

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29 april 2023
Logotyp för Surfears

Svar från Surfears

Dear Jake! Thank you so much for your review! Kindly, Anna and Team SurfEars

Betygsatt 5 av 5 stjärnor
Logotyp för Surfears

Svar från Surfears

Dear Sam G,
Thank you so much for your positive review! We really appreciate hearing about your positive experience with our customer service. We strive to provide the best possible service to each and every customer and we are so glad that we have met your expectations. Thank you for being a customer to us and we wish you many great days enjoying the water! Kindly, Anna and Team SurfEars

Betygsatt 5 av 5 stjärnor

It's what you NEED!

Everything in stock that's needed, quick and reasonable shipping price.

1 maj 2023
Logotyp för Surfears

Svar från Surfears

Dear Daniel! Thank you very so for your review and kind words! We are very happy to hear that you received your products quickly and that you are now sorted to enjoy even more good times with your ears protected! We wish you many great days in the water! All The Best, Anna and Team SurfEars

Betygsatt 5 av 5 stjärnor

Awesome product

Awesome product. Great service. So happy with design and function of this product. It is so nice to have high expectations exceeded by a product.

19 april 2023
Logotyp för Surfears

Svar från Surfears

Dear Paul!
Thank you so much for this fantastic review! We couldn’t be more grateful than to hear that our product is working so well for you and lives up to your expectations! We love to hear that our service has been working great as we always strive to provide the best possible experience. Thank you again and we hope that you will have many enjoyable water sessions! 
All The Best, Anna and Team SurfEars

Betygsatt 5 av 5 stjärnor

Avoiding ear infections *

Dear SurfEars, thank you for keeping my ears safe. I can not be more pleased regarding how easy it was to make my purchase and the speed of the delivery. The product I've used for years after suffering an ear infection while working as a surf instructor sometime in 2018. Unfortunately I misplaced them after a surf session not long ago and thus ordered new pairs. Really happy with the new pocket too that come with the 3.0 version, no more corroded zipper.

D.H.

27 april 2023
Logotyp för Surfears

Svar från Surfears

Dear Dan!
Thank you so much for taking the time to leave us such a fantastic review! We are so glad to hear that you are pleased with the ease of your purchase and the speed of the delivery.
We love to hear that our SurfEars are doing the job and protecting you from any future ear infections. It's also truly appreciated that you like our upgrade case as we are always working on improving our products! Thank you again and we hope that you will have many great times enjoying the water with your new SurfEars 3.0

All The Best,
Anna and Team SurfEars

Betygsatt 5 av 5 stjärnor

Good product

Good product. Good service.

22 april 2023
Logotyp för Surfears

Svar från Surfears

Dear J Bartos! Thank you so much for your review and kind words! We are so happy to hear that you like our product and that you are pleased with our service! I hope you will have lots of great days enjoying time in the water! Kindly, Anna and Team SurfEars

Betygsatt 5 av 5 stjärnor

Surf ears rock

Good product and quick shipping

28 april 2023
Logotyp för Surfears

Svar från Surfears

Dear Paul! Thank you so much for leaving us such a good review! We are very pleased to hear that you like our SurfEars and that delivery was quick! We wish you many great times in the water! All The Best, Anna and Team SurfEars

Betygsatt 5 av 5 stjärnor

Great purchase

Completely lived up to all reviews. My hubby loves using his for surfing and the pool and said it's the best thing I could have gotten him. Will purchase a 2nd pair soon!

25 april 2023
Logotyp för Surfears

Svar från Surfears

Dear Caitlin!
Thank you so much for your review and kind words, this feedback means a lot to us! It is lovely to hear that your hubby really likes his SurfEars and that they are working so well for him while surfing and enjoying the pool!
Again, thank you for sharing this!
Warm regards, Susanne and Team SurfEars

Betygsatt 2 av 5 stjärnor

Don’t work for swimming

Don’t work for swimming, as soon as you submerge they let water in. Might be suitable for surfing but not surfing. Better off with blu tack

7 juni 2023
Omdöme utan inbjudan
Logotyp för Surfears

Svar från Surfears

Dear Cashar!

Thank you so much for your valuable feedback. I'm truly sorry to hear that your SurfEars hasn’t function as intended for you and I hope we can try to help you with this.
SurfEars are designed to fit shallow in the ear canal so that people with Surfer's ear / bone growth can use them without problems. Have you tried all our different sizes of tips? The silicone tip has two possible positions depth wise, so you can choose to wear it further in or out depending on your preference. When you put it on the plastic core part, notice a subtle click which is the first position (deeper) and then the second click which is the second and shallower fitting. The ear tips doesn't have to sit tight against your ear canal to seal properly, it's enough that they just touch the skin all around. The most important is that they seal well enough and keep a pocket of warm air in your ear. If your preference is absolute water tightness, then wear larger ear tips that fit snugly.

I really hope this will help you! If not, please consult our user guide: https://surfears.com/instructions/ and don't hesitate to reach out to our customer support if there is any way we could help you further with this: info@surfears.com

Warm regards, Susanne and Team SurfEars

Betygsatt 5 av 5 stjärnor

Work well as i can hear in the water…

Work well as i can hear in the water while surfing makes big difference
No more ear infection
Advertising -exposure excellent
Thankyou SB

23 april 2023
Logotyp för Surfears

Svar från Surfears

Dear Shane! Thank you so much for your review and feedback! It warms our hearts that SurfEars has been beneficial for you while surfing and that you no longer have ear infections! This is truly great to hear! Thank you for your kind words on our ads! too! We wish you many more great times in the water! All The Best, Susanne and Team SurfEars

Betygsatt 5 av 5 stjärnor

You sent me some spare parts for free…

You sent me some spare parts for free as my old ones fell apart and j just had to pay the post . Thank you for this .

16 april 2023
Logotyp för Surfears

Svar från Surfears

Dear Nick! Thank you so much for leaving us such a kind review! We love to hear that your spare parts arrived so you can keep having the best times in the water with your ears well protected! We wish you many more great water sessions! All The Best, Anna and Team SurfEars

Betygsatt 5 av 5 stjärnor

heading to 80 from the wrong end with hearing difficulty

body surfing through summer and now winter, no wetsuit, don't like excess paraphernalia when surfing, surfears don't seem to be a problem in any way and do the job efficiently and simply. i'm heading to 80 yrs, (sometimes it feels like from the wrong end), so hearing is an issue. If this is all i need to do to delay hearing loss from surfing, they are perfect.

22 april 2023
Logotyp för Surfears

Svar från Surfears

Dear Laurie! This is so amazing to hear! Thank you so much for sharing a lovely review! We agree that the best thing is being in the water without to much stuff on :) We are truly happy to hear that your Surfears are working so well for you! We wish you many great days in the water! Warm regards, Susanne and Team SurfEars

Betygsatt 5 av 5 stjärnor

Nice and dry

Great product. Love the surf ears, the especially in cold water 🤙

18 april 2023
Logotyp för Surfears

Svar från Surfears

Dear Nicholas! Thank you so much for this great review! :)
We are so happy to hear that you love our SurfEars, especially in cold water when they protect your ears well! We value your feedback and are thankful to have you as our customer! Kindly, Anna and Team SurfEars

Betygsatt 5 av 5 stjärnor

Excellent product.

Prompt delivery. First used on Sunday 21 May while windsurfing with 5/4 mm wetsuit on very cold day. Excellent surf ears kept water out and maintained hearing ability. Fantastic product 👌 👏.

20 maj 2023
Logotyp för Surfears

Svar från Surfears

Dear James! Thank you so much for this great review! It makes us happy to hear that our SurfEars has served you well during your windsurfing session and we are so glad you feel they kept the water out while maintain your hearing ability. We truly value your satisfaction and hope you will have many more great days enjoying the water! All The Best, Anna and Team SurfEars

Betygsatt 5 av 5 stjärnor

Plugs are comfortable secure and keep…

Plugs are comfortable secure and keep my ears safe. Kit was ample for different size ears. Great product!

15 april 2023
Logotyp för Surfears

Svar från Surfears

Dear Christopher! Thank you so much for your kind words! We are so pleased to hear that our product is comfortable and secure and that you are delighted with the various sizes of gels in our kit. We really appreciate your wonderful review and we wish you many great days enjoying the water! Kindly, Anna and Team SurfEars

Betygsatt 4 av 5 stjärnor

Excellent product! But...

Excellent product!! But I already lost two of them.. Maybe a way to study something to help owner to avoid loosing them too easily? It was my mistake as if you keep them on you will not loose them. But after two hours in the water you may desire to remove them...and if you hang them just around your neck you will loose them guaranteed

15 april 2023
Logotyp för Surfears

Svar från Surfears

Dear Cocchi! Thank you so much for your review and for your feedback. And we are sorry to hear that you have lost your previous pairs. Maybe try to secure the leash even more tighter when taking them off. We will consider if there is something we can do in the future to develop on the area! Thank you so much again and we wish you many great days enjoying the water! All The Best, Anna and Team SurfEars

Betygsatt 5 av 5 stjärnor

Parts replacement

Expensive price and postage for a continuous issue. This is my second repair job on my SurfEars. Great that I don't have to purchase a whole new unit though.

7 april 2023
Logotyp för Surfears

Svar från Surfears

Dear Judith! Thank you so much for your review and feedback! We appreciate your feedback and want you to know that we are constantly working to improve our products based on customer feedback like yours. We hope that with our customers help, we can develop and become even better! Thank you again and we wish you the best of times enjoying the water! Kindly, Anna and Team SurfEars

Betygsatt 5 av 5 stjärnor

Great silicone quality and fit

Great silicone quality and fit. I'm using them for scuba diving as well as free-diving and had no issues with ear pressure equalization. Zero water in my ears, what a relief. You can hear less with the plugs in but it's not as much as with noise-plugs used for work or sleeping. There are plenty of plug sizes included so you'll for sure find a fit for you. The included pouch is also great for drying them in a relatively clean place, just avoid any sand that might come in trough the holes.

29 mars 2023
Logotyp för Surfears

Svar från Surfears

Dear Anze! Thank you so much for your wonderful and thoughtful review! We're so glad to hear that our silicone earplugs holds the good quality we are striving for and that you find them comfortable. We love to hear that you are using them for both scuba and free-diving and that they help you to keep the water out while still being able to perform ear pressure equalization. Your review warms our hearts with how well SurfEars has been beneficial for you! Thank you so much again and we wish many more great times under the water! All The Best, Anna and Team SurfEars

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