Surfears Omdömen 394

TrustScore 4.5 av 5

4,4

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

An absolutely amazing product for scuba diving. I have the 4.0 version. Great case to keep them safe. Easy to put in, they stay in and easy to equalise underwater even when descending and at 30 m. Tot... Se mer

Betygsatt 5 av 5 stjärnor

My daughter bought me these for open water swimming. She is a kayaker and had heard good reports about them. My main concern with wearing earplugs was not being able to hear people. Surf ears are fant... Se mer

Betygsatt 5 av 5 stjärnor

I bought my first pair of SurfEars (3.0) ages ago and when I lost them I really missed them. They are such an effective ear plug in all sorts of surf, you can still have a chat and the leash means th... Se mer

Betygsatt 2 av 5 stjärnor

I ordered spare parts over a month ago and still have not received them. Something about "We've recently made significant changes to our shipping and logistics, including a switch in shipping agents... Se mer

Företaget har svarat

Företagsinformation

Skrivet av företaget

Ear plugs that let sound in and keep water out. Designed for surfing and other water activities. Prevent surfer's ear, ear infections raptured ear drums.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

394 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 4 av 5 stjärnor

Helped keep water out but a little…

Helped keep water out but a little uncomfortable but as you would expect

19 maj 2023
Logotyp för Surfears

Svar från Surfears

Dear Paul! Thank you so much for your review! We appreciate your feedback and apologize for any discomfort you may have experienced. We are committed to continually improving our products, so we take all feedback seriously. Thank you again for taking the time to provide your valuable feedback and we hope that you will have many great times enjoying the water! Kindly, Anna and Team SurfEars

Betygsatt 5 av 5 stjärnor

Great service

Works perfect, speedy service.

6 juli 2023
Logotyp för Surfears

Svar från Surfears

Dear AI Kinsella! Thank you so much for your positive review!
We are so happy to hear that our service was speedy and worked perfectly for you. We strive to make sure all our customers have the best experience and we wish you many great times enjoying the water! Kindly, Anna and Team SurfEars

Betygsatt 3 av 5 stjärnor

Great product just took 6 weeks due to…

Great product just took 6 weeks due to shipping delays.

26 maj 2023
Logotyp för Surfears

Svar från Surfears

Dear Steve! Thank you so much for your review and feedback! We are so glad that you have received your SurfEars and truly sorry about the delays we've had during our warehouse transition. We hope that you will have many great times enjoying the water! Kindly, Anna and Team SurfEars

Betygsatt 5 av 5 stjärnor

Comfortable and effective with daily use

We got a new house with a pool!. Unfortunately, I get swimmers ear from one day in the pool and the drug store ear plugs are useless. The surfears are comfortable and I haven't had any ear issues since I started using them daily in our pool!

16 maj 2023
Logotyp för Surfears

Svar från Surfears

Dear Elizabeth! Thank you so much for your wonderful review and for your kind words! Nothing makes us more happy than to hear that our product is truly making a difference! We're so glad that our SurfEars are helping you to keep your swimmer's ear away! Thanks for your positive feedback and we wish you many great times enjoying swims in your pool! Kindly, Anna and Team SurfEars

Betygsatt 4 av 5 stjärnor

Good Product

In itself, a very good product. The customizing is really great, and the earplugs wear very well. The only thing is that the hearing is not as good as I thought it would be. Most of the time, this is very limited, no matter which combination of parts I choose.
I had hoped for more. However, I don't know anything better! In this respect, I recommend buying it!

19 maj 2023
Logotyp för Surfears

Svar från Surfears

Dear Thomas! Thank you for taking the time to write us this kind and thoughtful review. We're sorry to hear that the hearing isn't as good as you had hoped. We're constantly working to improve our products, so we'll always take your feedback into account. We truly appreciate your recommendation and we hope that you will have many great days in the water with your ears well protected! Kindly, Anna and Team SurfEars

Betygsatt 2 av 5 stjärnor

None of the plug sizes fit my ears and…

None of the plug sizes fit my ears and keep falling out.

20 maj 2023
Logotyp för Surfears

Svar från Surfears

Dear Michael!
Thank you so much for leaving this review and we are so sorry to hear that you have not been able to make our SurfEars fit in your ears. Please reach out to our customer support so we can help you further with this! We only want you to be happy with our product and we would love to help you out!
Contact us at: info@surfears.com

Kindly, Anna and Team SurfEars

Betygsatt 5 av 5 stjärnor

These ear plugs are fantastic!!!

These ear plugs are fantastic!!!
Very comfortable, great fit and perform as advertised!
I can stay in the water longer as the dizziness I was experiencing is completely eliminated.
I have minor surfers ear in one ear and a sinus / ear condition that doctors have never figured out.
Thank you very much!

1 juli 2023
Logotyp för Surfears

Svar från Surfears

Dear Jim! Thank you so much for your fantastic review! We are so pleased to hear that our SurfEars has had such a positive effect for you and truly helped you with your dizziness. We love that you find our earplugs comfortable and that you've had a great and positive experience with their performance.We wish you all the best and many more great days enjoying the water! Kindly, Anna and Team SurfEars

Betygsatt 5 av 5 stjärnor

Surfears have save me lots of…

Surfears have save me lots of tears….they are essential for me to go in water now since I got a very severe case of surfer ear for fond water. They are perfect letting the sound gone through but not the water!
I find them very high quality product,I surf almost every day and they hold very good,maybe over a year of use I’ll replace the leash once ,and customer service is great. replacing parts is very easy and makes them very economic for their incredible value.

19 maj 2023
Logotyp för Surfears

Svar från Surfears

Dear Susana! Thank you so much for your amazing review! It's wonderful to here that our SurfEars has been such a great help in reducing your problems with your ears and saved you a lot of tears. Just to know that they are allowing you to go in the water with your severe case of surfers ear and still be able to feel well protected and enjoy the most of it makes us truly happy! We are also pleased to hear that you like the quality of our product and that our customer service has been great to you. We appreciate your feedback truly and we wish you many more great and enjoyable times in the water! All The Best, Anna and Team SurfEars

Betygsatt 5 av 5 stjärnor

I'm very happy with my experience and…

I'm very happy with my experience and even more happy with the product! The ear plugs work really well keeping out water and allowing me to hear still. I highly recommend this product!

10 maj 2023
Logotyp för Surfears

Svar från Surfears

Dear Kyle! Thank you very much for leaving us this wonderful review! We're so glad to hear that you've had a great experience with us and that our SurfEars are working so well for you! We truly appreciate that you took the time to leave this 5-star review and recommend our product to others. It means a lot to us! Thank you so much and we wish you many great and enjoyable days in the water! All The Best, Anna and Team SurfEars

Betygsatt 1 av 5 stjärnor

No follow through.

Ordered and paid for spare parts twice and they never arrived.

19 mars 2023
Logotyp för Surfears

Svar från Surfears

Dear Charles! Please reach out to our customer support so we can help you with this! We want to make sure the orders gets delivered to you and in case they have not reached you, let us find out why and help you with this! Contact us at: info@surfears.com  

Kindly,

Anna and Team SurfEars

Betygsatt 2 av 5 stjärnor

Not the best…

I swim for a kilometre in the ocean every day. These do not keep the water out of my ears. Very disappointed seeing how much they cost !

16 maj 2023
Logotyp för Surfears

Svar från Surfears

Dear Su! Thank you so much for leaving this review and we are so sorry to hear that you have not been able to make our SurfEars work for you! Please reach out to our customer support so we can help you further with this! We only want you to be happy with our product and we would love to help you out! Contact us at: info@surfears.com  

Kindly, Anna and Team SurfEars

Betygsatt 5 av 5 stjärnor

Great fit and never came out

Great fit and never came out. Used them in heavy surf in indo. Didn’t notice any hinderance to my balance however there was a significant reduction in hearing capacity which is to be expected I guess.

16 maj 2023
Logotyp för Surfears

Svar från Surfears

Dear Nathan! Thank you so much for taking the time to review our SurfEars! We are very pleased to hear that our SurfEars fits you great and stayed in place on the heavy surf. Knowing that your ears are well protected when surfing and that you are happy & pleased with our product makes our day! We wish you many more great surf sessions and happy times enjoying the water! All The Best, Anna and Team SurfEars

Betygsatt 5 av 5 stjärnor

Easy to find the right fit

Easy to find the right fit. Comfortable ear plugs that don’t fall out and enable you to hear.

15 maj 2023
Logotyp för Surfears

Svar från Surfears

Dear Mmm! Thank you so much for leaving us this great review!
We're pleased to hear that you found the right fit easily with our SurfEars and that they are comfortable for you and stay in place. We strive to provide products of high comfortable quality that enable people to keep their ears safe while still hearing in the water! Knowing that they are doing this for you makes us pleased and more than happy! Thank you again for your review and we wish you many great water session! All The Best, Anna and Team SurfEars

Betygsatt 5 av 5 stjärnor
Logotyp för Surfears

Svar från Surfears

Dear Ella! Thank you so much for your kind words and this great review! We are so happy to hear that SurfEars enhance your kayaking experience. It's our pleasure to help make your journey both fun and safe. Thanks again for your kind words and we wish you many more great days kayaking! All The Best, Anna and Team SurfEars

Betygsatt 5 av 5 stjärnor
Logotyp för Surfears

Svar från Surfears

Dear Jason! Thank you so much for this great review! We are so happy to hear about your positive experience with SurfEars and the service provided. We strive to have the best customer service and quality products to ensure that all of our customers are satisfied. Thank you again for your kind words and we wish you many great days enjoying the water! Kindly, Anna and Team SurfEars

Betygsatt 5 av 5 stjärnor

Great quality product

Great quality product. Very happy with performance.

13 maj 2023
Logotyp för Surfears

Svar från Surfears

Dear Robert! Thank you so much for sharing your experience with your SurfEars! We are so happy to hear that you are pleased with the performance of our product. Your satisfaction is our priority and we appreciate your kind words. Thank you so much for being a loyal customer and we wish you many great days enjoying the water! Kindly, Anna and Team SurfEars

Betygsatt 3 av 5 stjärnor

Quality of product

Ordering new parts was easy but a little confusing. When I ordered my 1st full set of surfears the attachments were stated as Sm, Med, and L. I had ordered a new small and it hurt my ear. Turns out it was the same size as the “medium”. Do I ordered another in extra small and it matched the small size of my original purchase.
Also the black covering on one side has now came off.
I expected better longevity from this product.

4 maj 2023
Logotyp för Surfears

Svar från Surfears

Dear Todd!
Thank you so much for leaving us your review and for your feedback. We truly appreciate and value it!
We apologize for the confusion over the sizing of the product and hope that you have found a comfortable size that fits you well. About the black covering part, we strive to have products of the highest quality and want to make sure you are completely satisfied with your purchase. Please reach out to our customer support team as we would be more than happy to help you out with this! Email: info@surfears.com  

We hope that you will have many more great days enjoying the water and again, thank you so much for your valuable feedback! Kindly, Anna and Team SurfEars

Betygsatt 5 av 5 stjärnor

They are the best

They are the best ! Worth paying a bit more for a great swim experience….totally protect my eardrums and l can still hear. I’ve lost so many I’m the past. They stay around my neck. Cute case comes with them with clip to clip onto my swim bag …goggle case etc ! Love them

12 maj 2023
Logotyp för Surfears

Svar från Surfears

Dear Gail! Thank you so much for this amazing review! We're so pleased to hear that you're loving your SurfEars and that they have truly helped you to keep you eardrums safe! We love for you to have the best swim experience and knowing that that our SurfEars sits in place and protecting your ears well makes us more than happy! We hope that you will have many great days enjoying the water and thank you so much for being a valuable customer! Kindly, Anna and Team SurfEars

Betygsatt 3 av 5 stjärnor

Best on market - Just

Good product. I’ve used a few brands. These are the most expensive by far and I don’t think this is proportionate to their effectiveness when compared to DocEars. Surf Ears are best for hearing easily 👍

11 maj 2023
Logotyp för Surfears

Svar från Surfears

Dear Ryan! Thank you so much for your review! We are glad to hear that your experience of our SurfEars is good considering you have tried multiple brands. We understand that our product is a bit more expensive, but we want to keep our unique design and quality to ensure a great comfortable fit & hearing experience. Thank you so much for your feedback and we hope that you will have many great days enjoying the water! Kindly, Anna and Team SurfEars

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