It's great to be able to find a tech person when you need them. Supportwave makes that really easy. It's almost astonishing to watch their timer suggest someone will respond in 60 seconds - and it... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent! Easy and simple. 5 minutes after landing on the site I was speaking with a knowledgeable helpful IT expert. It was quite a technical issue. Previously we've used freelancer sites for IT job... Se mer
Företaget har svarat
I felt safe using their tools to share my passwords and screen. My support person worked very quickly and found a solution much faster than I thought was possible. NerdApp is a great service and I hig... Se mer
Företaget har svarat
Got my laptop Lockscreen problem taken care of. Happy that my tech was able to talk me through getting screen unlocked after I forgot my password. Bonus was after we did a factory reset, my original d... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Supportwave connects businesses to verified IT Support specialists for remote and on-site IT requirements. Get connected to over 3,000 skills instantly or chat to our technical team about permanent resources to augment into your workforce.
Kontaktuppgifter
4,6
Utmärkt
205 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great app
Great app. Easy to use. Very responsive. Problem solved in very little time.
Highly recommended.
17 januari 2022
Svar från Supportwave
Hey Peter, thanks so much for your feedback. We appreciate it! Keep well, Caitlin
Very patient and helpful!
14 januari 2022
Svar från Supportwave
Hi April, thank you so much your feedback. We appreciate it! Keep well, Caitlin
Svar från Supportwave
Thanks so much for the great review Gillie! We are glad you had a great experience! Keep well, Kelvin
Svar från Supportwave
Hi Rebecca, we are so glad we were able to assist you. We are here whenever you need help with your tech. Keep well, Caitlin
Got my laptop Lockscreen problem taken…
Got my laptop Lockscreen problem taken care of. Happy that my tech was able to talk me through getting screen unlocked after I forgot my password. Bonus was after we did a factory reset, my original documents and Microsoft Office remained on my laptop, though I expected them to be wiped out
11 januari 2022
Svar från Supportwave
Hi Dori, we are delighted a technician was able to help you and recover your documents. We are here whenever you need us! Keep well, Caitlin
absolutely delighted with the service
absolutely delighted with the service , the approach and how it was done
9 januari 2022
Svar från Supportwave
Hi Norman, thank you so much for your review! Keep well, Caitlin
Brilliant service
Volkan S solved my PC problem quickly and with ease. He is clearly exceptionally good at what he does. I am so pleased with his work I plan to recommend him to all my friends
6 januari 2022
Omdöme utan inbjudan
Svar från Supportwave
Hi Gillian, we are so please Volkan was able to assist you. We will be sure to pass on the kind words. Keep well, Caitlin
Amazing service
Amazing service, my issue was fixed in 5 minutes and the rest of the hour was spent fixing other stuff on my computer that had been bothering me for ages. I would use NerdApp again
6 januari 2022
Omdöme utan inbjudan
Svar från Supportwave
Hi there, thank you for your review! We appreciate it and are here whenever you need us. Keep well, Caitlin
Svar från Supportwave
Hey Akali, thanks so much for your feedback. We appreciate it!
Overall I was pleased
Overall I was pleased, however I needed a quote on a part for my computer which wasn't actioned until I had paid my job deposit which was non-refundable so it left me bound to using NerdApp which I think needs improvement.
5 januari 2022
Svar från Supportwave
Hi Hugh, thank you for you feedback! We will pass this on to management. We have built the quoting feature and we are going to roll this out in Q1. Keep well, Caitlin
Fast and efficient!
31 december 2021
Svar från Supportwave
Hi there, thanks so much for your feedback! We appreciate it. Keep well, Caitlin
Really helpful
Really helpful. I am a complete dodo with pcs and Jaswill got everything sorted.
28 december 2021
Svar från Supportwave
Thanks so much for the great review Farah! We are glad that Jaswill got your PC sorted! We are here if you need anything else in future. Happy holidays, Kelvin
Svar från Supportwave
Hey Ding, so glad we were able to assist you! Keep well, Caitlin
Really helpful agent called volkan he…
Really helpful agent called volkan he sorted the issue so quickly and was so friendly
26 december 2021
Svar från Supportwave
Thank you so much for your review. We will be sure to let Volkan know he did a great job! Happy holidays, The NerdApp Team.
Svar från Supportwave
Thank you so much for the great review Tracy! We are so glad you had a great experience! Happy Holidays! Kind Regards, Kelvin
Amazing service
Amazing service - Adam had a great manner was patient and super efficient! I will definitely use this service again :)
14 december 2021
Svar från Supportwave
Hello Diana, thank you so much for the kind works and great rating! Adam is an awesome Nerd and we are so happy that you received amazing service, it's what we strive for :) I will let Adam know about your review! Hope you have a lovely week ahead.
Svar från Supportwave
Hi Tamzin, thank you so much for your review! We are here whenever you need us.
A very easy to use and effective…
A very easy to use and effective service. Volkan was punctual, charming and fixed all my problems quickly. Thank you
8 december 2021
Svar från Supportwave
Hi Jerry, thank you so much for you feedback! We are here whenever you need us.
Great service from Volkan
Great service from Volkan, he preserved with the issue until my PC was working. Really a fantastic resource and will definitely use the nerds again.
6 december 2021
Svar från Supportwave
Hi there, thank you so much for your positive review. We will be sure to let Volkan know that he did a great job. We are here whenever you need us!
Svar från Supportwave
Hi Jack, Thank you for your review. We appreciate it! Keep well, Caitlin
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.