It's great to be able to find a tech person when you need them. Supportwave makes that really easy. It's almost astonishing to watch their timer suggest someone will respond in 60 seconds - and it... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent! Easy and simple. 5 minutes after landing on the site I was speaking with a knowledgeable helpful IT expert. It was quite a technical issue. Previously we've used freelancer sites for IT job... Se mer
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I felt safe using their tools to share my passwords and screen. My support person worked very quickly and found a solution much faster than I thought was possible. NerdApp is a great service and I hig... Se mer
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Got my laptop Lockscreen problem taken care of. Happy that my tech was able to talk me through getting screen unlocked after I forgot my password. Bonus was after we did a factory reset, my original d... Se mer
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Företagsinformation
Skrivet av företaget
Supportwave connects businesses to verified IT Support specialists for remote and on-site IT requirements. Get connected to over 3,000 skills instantly or chat to our technical team about permanent resources to augment into your workforce.
Kontaktuppgifter
4,6
Utmärkt
205 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service ! Never was so easy to get IT help!
Excellent service! Everyone can have IT Tech Support ASAP! Amazing professionals committed to customer satisfaction! The platform is easy to use and connects you directly with the professional!
15 februari 2022
Omdöme utan inbjudan
Svar från Supportwave
Hi Anivaldo, thank you so much for such a great review. We appreciate it. Keep well, Caitlin!
Svar från Supportwave
Hey Clayton! Thanks so much for your support. We appreciate it. Warm regards, Caitlin
Good service
Good service = very timely nerd who picked up project and tried to solve the issue, price not bad and hourly which is why i selected this platform to use. I will probably use again in the future
11 februari 2022
Svar från Supportwave
Hi David, thanks for you feedback we appreciate it! Keep well,Caitlin
Had spent all day with various…
Had spent all day with various different tech support - Waiz was able to get to the problem and sort it efficiently.
Many thanks
11 februari 2022
Svar från Supportwave
Hi Jenifer, I’m glad we could help and Waiz was able to sort your problem out. Please can you contact us to let us know where we can improve if you have any suggestions? Thanks so much for the review! Kelvin
Svar från Supportwave
Hi Mark, thank you for your feedback. We are here whenever you need us! Keep well, Caitlin
Excellent and fast service
Excellent and fast service. Very bright and friendly nerd...
9 februari 2022
Svar från Supportwave
Thanks for your review Mark. We appreciate it!
Adam was a pleasure to work with and…
Adam was a pleasure to work with and very knowledgeable. He solved my issue in a timely manner and I wouldn't hesitate to recommend. Thank you again, great service and platform.
9 februari 2022
Svar från Supportwave
Hi David. We are delighted Adam was able to assist you. If you favourite him on the platform, you will be able to request him directly for any future tech problems. Keep well, Caitlin
Shawn was a professional and expedited…
Shawn was a professional and expedited my repair with efficiency and professionalism !!!!
Many thanks !!!
9 februari 2022
Svar från Supportwave
Hey Chris! Thank you so much for your feedback. We will let Shawn know he did an awesome job. Keep well, Caitlin
Not as quick as I expected which caused extra fees
Not as quick as I expected which caused unexpected charges, plus extra charges from my bank for foreign transaction, but completely satisfied with result.
6 februari 2022
Svar från Supportwave
Hi David, thank you for your feedback! If you don't mind, a member of our team will be in touch shortly to find out more about the transaction fee that you incurred. Keep well, Caitlin
Great service!
Andrew quickly and systematically resolved my issues. It was easy to communicate with him. He made me feel very comfortable during the entire process. I couldn't be happier with the value and quality of the service. I will definitely use this service again in the future.
3 februari 2022
Svar från Supportwave
Hi Brad, thank you so much for your positive review. We will be sure to let Andrew know he did a great job. We are here whenever you need help with your tech. Keep Well, Caitlin
Bryce was OUTSTANDING..
Bryce was OUTSTANDING... Zach wasn't able to continue and fix the issue, so Bryce came on. He actually called me and explained what the problem was and what needed to be done. He felt bad that he couldn't fix things, but he pointed me in the right direction.
1 februari 2022
Svar från Supportwave
Hi Bryce, thank you so much for the great review. Please let us know if we can help you further and we will get one of our most senior nerds on the case. Hoping you have a great week ahead, Kelvin.
Really easy service to use
Really easy service to use. The Nerd was ace and my problem resolved. Would use again.
30 januari 2022
Svar från Supportwave
Hi Zoe, that's great to hear! Thanks so much for taking the time to leave a great review! I will pass your feedback on to the nerd. Hoping you have a great week ahead, Kelvin.
We changed from Windows 10 to Windows11…
We changed from Windows 10 to Windows11 and it seems allot is missing
Pictures, Backgrounds, Email, addresses, etc. I would like to have Emerson help me find it if it still can be found.
28 januari 2022
Svar från Supportwave
Hi Richard, thanks for getting in touch. You can book Emerson directly from this link for a day and time that suites you:
https://www.nerdapp.com/Nerd?token=7b0873ec-da0f-4ab1-85da-8fdecd883c83
Hopefully he can try his best you help you retrieve your files!
found the right guy
found the right guy, be picky...get great, went above and beyond will use again!!!
26 januari 2022
Svar från Supportwave
Hi Sean, thanks for the feedback! We appreciate it and are here whenever you need us. Best Regards, Caitlin
Very helpful
26 januari 2022
Svar från Supportwave
Hi George, glad we were able to assist you! Keep well, Caitlin
NerdApp was so easy to use and solved…
NerdApp was so easy to use and solved my problem between 2 digital products that were driving me crazy! My technician solved it in 12 minutes. Expertise at fair prices.
24 januari 2022
Svar från Supportwave
Hey! Thank you so much for your feedback. We were so glad we were able to assist you. Keep well, Caitlin
Excellent Delivery
Excellent! Easy and simple. 5 minutes after landing on the site I was speaking with a knowledgeable helpful IT expert. It was quite a technical issue. Previously we've used freelancer sites for IT jobs extensively for business and found them hit and miss, this is a hit. Just some constructive feedback when I went to my inbox afterwards there were about seven emails confirming things, maybe you could slim that down but it's a very small thing. Fantastic delivery.
21 januari 2022
Svar från Supportwave
Hi Mike, thank you so much for your detailed feedback, reviews like this are so important to us as we are always looking for ways that we can improve. I will pass this on to management. Keep well, Caitlin
Nothing went wrong
Nothing went wrong. The nerd was intelligent and professional; fixed my problem; was personable,friendly. Don't know how it could have been better done.
18 januari 2022
Svar från Supportwave
Hi Paul, thank you so much for your review. We are so glad a Nerd was able to assist you. We are here whenever you need help with your tech. Keep well, Caitlin
Svar från Supportwave
Hi Jonathan, thank you for your review. We are here whenever you need help with your tech! All the best, Caitlin
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.