Supportwave Omdömen 205

TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

It's great to be able to find a tech person when you need them. Supportwave makes that really easy. It's almost astonishing to watch their timer suggest someone will respond in 60 seconds - and it... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Excellent! Easy and simple. 5 minutes after landing on the site I was speaking with a knowledgeable helpful IT expert. It was quite a technical issue. Previously we've used freelancer sites for IT job... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I felt safe using their tools to share my passwords and screen. My support person worked very quickly and found a solution much faster than I thought was possible. NerdApp is a great service and I hig... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Got my laptop Lockscreen problem taken care of. Happy that my tech was able to talk me through getting screen unlocked after I forgot my password. Bonus was after we did a factory reset, my original d... Se mer

Företaget har svarat

Företagsinformation

  1. Datorreparation

Skrivet av företaget

Supportwave connects businesses to verified IT Support specialists for remote and on-site IT requirements. Get connected to over 3,000 skills instantly or chat to our technical team about permanent resources to augment into your workforce.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

205 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Good patient tech

Good patient tech, reasonable and productive

25 november 2021
Logotyp för Supportwave

Svar från Supportwave

Hi Thomas, thank you for your feedback! Keep well, Caitlin

Betygsatt 5 av 5 stjärnor

Used these guys for first time today

Used these guys for first time today. Lovely chap named Volkan came and helped set up my sons P.C. I would recommend them as giving a great, informative friendly service.

22 november 2021
Logotyp för Supportwave

Svar från Supportwave

Thank you so much for taking the time to reply and for the kind words! Volkan is one of our favourite Nerds and always does his best to give excellent service 😊

Betygsatt 5 av 5 stjärnor

I had to upload a new software to my work computer…

I had to upload a new software to my computer as I'm a auto locksmith, the software was very important to the running of my business but my computer would not launch the software. I heard about NerdApp and contacted them online and they got to work straight away, Volken S took control of my computer and I have to say they were amazing !!! Very reasonably priced and fair with the time charged, I will certainly be using the NerdApp and Volken s again. Thank you so much for all your hard work, You saved my business !

22 november 2021
Omdöme utan inbjudan
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Svar från Supportwave

Hi Barry, thank you so much for your lovely review! We will be sure to let Volkan know he did a great job. We are here whenever you need us. Thanks, Caitlin

Betygsatt 5 av 5 stjärnor

Very helpful technician

I was very pleased with my experience using NerdApp. The technician I spoke to was very helpful and extremely patient. I would use them again if I had a problem with my computer.

18 november 2021
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Svar från Supportwave

Hi Barbara, thank you for your positive feedback. We are here whenever you need us! Keep well, Caitlin

Betygsatt 5 av 5 stjärnor

Excellent Service with Nerdapp

Excellent, fast and efficient - great support by NerdApp
Will definitely return when needed and certainly recommend to anyone needing trustworthy technical support
Thank you NerdApp

16 november 2021
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Svar från Supportwave

Hi Georgie, thank you so much for your positive review. It means a lot to us! We are here any time you need us. Keep well, Caitlin

Betygsatt 5 av 5 stjärnor

Just absolutely outstanding service

Just absolutely outstanding service! Really tricky problem solved but Adam also went out of his way to help with something unrelated too! Thanks so much I am massive fan of this app.

11 november 2021
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Svar från Supportwave

Hi Christiana, thank you so much for the great review! It was a pleasure to have you as a customer and we are glad Adam did such a good job, he's a great Nerd! Thanks for the kind words and I hope you have a lovely week ahead :)

Betygsatt 5 av 5 stjärnor

Quick match to a helpful Nerd

Matched quickly with a very helpful “Nerd”, who was extremely diligent and knowledgeable. We didn’t manage to fix the problem entirely, but we managed to recover my data, which was the most important thing.

1 november 2021
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Svar från Supportwave

Hi Richard, great to hear that your data was recovered. We know how stressful this can be. Thank you for your feedback!

Betygsatt 5 av 5 stjärnor

Volken took ownership of my problem and…

Volken took ownership of my problem and got me up and running many thanks I was pleased with the service and outcome

20 oktober 2021
Omdöme utan inbjudan
Logotyp för Supportwave

Svar från Supportwave

Hi, thank you for your feedback! We appreciate it. Keep well.

Betygsatt 5 av 5 stjärnor

Happy Customer

Wow!, just had an IT blitz session with an IT Technician from Nerdapp.

Trying to sort out your home computer problems on your own, if you are not an IT 'expert' is a nightmare!! 😳 well for me anyway.... 😏

The IT technician sorted out so many of my IT issue's today, and has lifted a huge weight off my shoulders. He was knowledgeable to another level, quick, efficient and helpful. He gave me great service, at a decent price, with a great attitude.

So if you're looking for home or office Tech support I can highly recommend Nerdapp. The Nerd App is also simple, and very easy to use.

Honestly...., if you need good, honest IT support, Nerdapp is the way to go 😁

19 oktober 2021
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Svar från Supportwave

Hi Rosemary, thank you for such a lovely review! We know tech issues can be extremely frustrating, that's why we're here to make your life easier. We are here whenever you need us.

Betygsatt 5 av 5 stjärnor

Good service and very useful app to have…

I have used Nerdapp on several occasions for both personal and work related tech issues. Very impressed, with the app and the quality of tech support received.

18 oktober 2021
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Svar från Supportwave

Hi Grace, thanks for your feedback. We appreciate it!

Betygsatt 5 av 5 stjärnor

NerdApp did what 4 stores couldn’t- fix my Mac!

Using NerdApp was so easy and I would recommend to anyone with an IT issue big or small. The technician was that assisted me was highly knowledgeable and super efficient.
He managed to sort out an issue I’ve been having for 2 years, which 4 other computer stores could not fix.
5 stars is not enough!!

18 oktober 2021
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Svar från Supportwave

Hi Ev, thank you so much for your lovely review. We appreciate your support! We are here whenever you need us.

Betygsatt 5 av 5 stjärnor

Fast and fair

Fast, friendly, efficient help at a fair price.

18 oktober 2021
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Svar från Supportwave

Hi Liz, thanks for your feedback. We appreciate it!

Betygsatt 5 av 5 stjärnor

Very quick

Very quick. Easy to use. Really great engineer. Thank you.

16 oktober 2021
Logotyp för Supportwave

Svar från Supportwave

Hi Anne, thanks for your review. We are here whenever you need us!

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. Quickly identified someone who was able to help me with my issue. Very easy to use app. Shout out to Volkan for sorting me out.

16 oktober 2021
Logotyp för Supportwave

Svar från Supportwave

Hi Christopher, thanks for your feedback! We are here whenever you need us.

Betygsatt 5 av 5 stjärnor

I needed my sound system connected to…

I needed my sound system connected to my TV system and was thrilled when Needapp came to the rescue! I was so happy with the professionalism and excellent knowledge, made sure my performance was at peak potential. Will be using them again for other IT needs.

15 oktober 2021
Omdöme utan inbjudan
Logotyp för Supportwave

Svar från Supportwave

Hi Justin, thank you for your feedback. We appreciate it!

Betygsatt 5 av 5 stjärnor

I can’t recommend NerdApp enough

I can’t recommend NerdApp enough. My laptop screen went black and they came to my rescue fixed it and ensured no documents were lost in the process. Tamara Francesconi.

13 oktober 2021
Omdöme utan inbjudan
Logotyp för Supportwave

Svar från Supportwave

Thanks for positive feedback Tamara. We know how stressful these situations can be. Glad to hear a Nerd was able to assist you!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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