Fabulous Service!!! ordered a set of replacement window handles, on a Sunday evening online and remarkably they were delivered within 24 hours.. oit sure how you do that, but you put faith back in me... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
First time I have used Truly PVC.I Purchased Patio original manufacturer Door locks on recommendation from friend .Prices are the best along with their customer service.So I am ordering replacement PV... Se mer
Best customer service I have ever experienced. Easy to order, extremely fast delivery and immediate response when I contacted them, as I had ordered the wrong thing! Reordering a returning via Ro... Se mer
My last review was uncalled for due to me not checking the website fully order was full filled as per request and contacting the sales cleared this up. The cylinder in question was of good quality wi... Se mer
Företagsinformation
Skrivet av företaget
Truly PVC are a supplier of home improvement parts and materials to trade and public. We specialise in conservatory components, which are complimented by a range of window and door hardware, plus building and roofing supplies. With over 25 years experience in installing and servicing PVC-u conservatories, windows and doors, we can be relied on to provide sound pre-sales advice and a highly reliable service.
Kontaktuppgifter
Unit 2, 34 Wood Street, M11 2FB, Manchester, Storbritannien
- 0161 339 4982
- sales@trulypvc.com
- supplies.trulypvc.com
4,7
Utmärkt
879 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 61 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service as usual.
Ordered Ogee gutter seals to replaced existing worn/leaking seals. Ordered seals before 1pm and they were delivered next working day as promised. The seals were excellent value for money and delivery charges were reasonable. A great all round service.
6 november 2025
Omdöme utan inbjudan
We ordered 28 UPVC window handles
We ordered 28 UPVC window handles, the handles were lovely and competitive in pricing when we looked around. One of the handles did get damaged in transit but I believe this to have been a delivery driver issue.
Spoke to the customer service team who sent out a replacement handle the same day, was really impressed.
10 november 2025
Omdöme utan inbjudan
Svar från Truly PVC Limited
Thank you for your kind feedback! We’re delighted to hear you were happy with the handles and our pricing. I’m glad we could quickly resolve the issue with the damaged handle — we always aim to make things right as swiftly as possible. We really appreciate your support Ryan :)
Draft exclusion - SORTED!
Advice on phone, full set of possible samples, 23 hours order to delivery.
Almost as good as Santa's flight round the world.
5 november 2025
Omdöme utan inbjudan
Great to deal with
Really impressed with these guys, used them a couple of times and orders are always spot on and arrive quickly. Had to return some bits last time (my fault not theirs) and returns process was simple too which is always a bonus. Definitely would recommend.
12 november 2025
Omdöme utan inbjudan
Positive experience
Everything was very efficient. Order came much quicker than expected.
7 november 2025
Omdöme utan inbjudan
Web site very easy to navigate
Web site very easy to navigate, good prices for window handle upgrades. I purchased 27 in total and very happy with the goods and delivery, thank you.
I highly recommend this company and will certainly order from again in the near future. Now I'm off to explore their web site more !!
3 november 2025
Omdöme utan inbjudan
Svar från Truly PVC Limited
Thank you for your wonderful feedback! We’re so pleased you’re happy with your new handles and our service. We really appreciate the recommendation and look forward to your next visit Nuss :)
Great service Ideal replacement for…
Great service Ideal replacement for damaged one,s
4 november 2025
Omdöme utan inbjudan
Excellent service
Excellent service - quick and efficient. Keys work perfectly
4 november 2025
Omdöme utan inbjudan
Svar från Truly PVC Limited
Thank you for your feedback! We’re delighted to hear you’re happy with the service and that the keys are working perfectly. We look forward to helping you again in the future Saranjit :)
fast delivery easy to order good product
5 november 2025
Omdöme utan inbjudan
Good products and price
The amount of choice for products was good and the price very reasonable especially in comparison to others. I would use again.
25 oktober 2025
Omdöme utan inbjudan
Needed extra materials to finish a…
Needed extra materials to finish a project. Contacted Sales team and had a very swift reply and managed to get the extra materials dispatched. Super happy customer.
30 oktober 2025
Omdöme utan inbjudan
Recently bought some Cockspur Window…
Recently bought some Cockspur Window Handle wedges from Truly PVC. Extremely pleased, excellent service and communications with a rapid delivery service and very cost effective products. Will defo use again. Richard
25 oktober 2025
Omdöme utan inbjudan
A Truly KEY company
Easy website to navigate, simple to order, really swift delivery too :-)
Great value for money too...
Plus, I needed bit of additional info, and they were really helpful - excellent service.
Thanks TrulyPVC
1 oktober 2025
Omdöme utan inbjudan
Svar från Truly PVC Limited
Thanks so much for your lovely review! We’re delighted you found our website easy to use and our team helpful. Great to hear you were happy with the service and value — we really appreciate your support Robbie :)
Good value for money
Good value for money, delivery time excellent, I will trade with this company again, excellent service
18 oktober 2025
Omdöme utan inbjudan
Svar från Truly PVC Limited
Thank you so much for your kind words! We’re thrilled you were happy with the value, delivery, and service :)
Excellent Service
Website was easy to navigate.Quick delivery service and quality products
18 oktober 2025
Omdöme utan inbjudan
Great service
Found item easily on website. Fast next day delivery. Item as described, well packaged. Would use again.
16 oktober 2025
Omdöme utan inbjudan
Excellent Customer Service
First & foremost a big thank you to Jessica, for her tenacity in resolving an awkward situation.
We had an initial hiccup with our order in that we did not receive our full order at once. But that was quickly resolved & received our order by the next working day, to keep the project on track.
Unfortunately one of our boards was damaged, possibly in transit, & again this was resolved the same afternoon & we received a new board the next working day. Truly outstanding!
As a business owner who serves the public, the care & support I was shown throughout the process was truly outstanding!
Keep up the good customer service.
21 oktober 2025
Omdöme utan inbjudan
Svar från Truly PVC Limited
Thank you for your kind words and for sharing your experience! We’re delighted Jessica was able to help and that everything was quickly resolved. Your feedback means a lot to us — we’ll be sure to pass your comments on to the team Mervin :)
Very fast delivery
Exceptional delivery time. Well packaged, delivered what I ordered.
12 oktober 2025
Omdöme utan inbjudan
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