Superprof NZ Omdömen 156

TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

New tutor on the platform, working well to message students. Can be a little difficult to get noticed as there are a lot of tutors, but it allows you to get reviews from outside sources so that helps.... Se mer

Betygsatt 3 av 5 stjärnor

Still a lot to navigate around and would be nice to have ongoing updates after each lesson on payments especially if you have gone over time. Also would be great as a tutor if you can show days you ar... Se mer

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Betygsatt 5 av 5 stjärnor

I have been with Superprof for three years and am grateful for how much they promote me. They are very helpful with how to create a winning profile and ways to become a super tutor. I've tri... Se mer

Betygsatt 1 av 5 stjärnor

Superprof is a confusing to use. Customers had to pay $59 to talk to the tutor. I have found a piano tutor Daeun in Pakuranga Auckland for my kid. But before I found out she lives too far, she alrea... Se mer

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Företagsinformation

Skrivet av företaget

Find the perfect teacher on Superprof.


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

156 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

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Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

The sign up is simple and whether…

The sign up is simple and whether you're looking for a tutor or doing some tutoring yourself I find that this is a good place to put an ad up or start. The students I have had are great and the tutor I went to was very understanding

31 mars 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I have been using this platform for a nice side hustle

I have been using this platform for a few years now and am mostly happy with it. They could have provided an upgrade guide or video when it was upgraded as the new format differed greatly from the previous one and at times it was frustrating to relearn everything.
Other than that, ticking over nicely.

31 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A great way to advertise

I have been with Superprof for three years and am grateful for how much they promote me.

They are very helpful with how to create a winning profile and ways to become a super tutor.

I've tried advertising on my own and it's very expensive with little reach. I also joined another leading tutoring company and left quickly as it seemed quite scammy.

Superprof is 100% legit, they won't spam or bombard you or take massive cuts from your hourly fee.

I would recommend to anyone.

31 mars 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Still a lot to navigate around and…

Still a lot to navigate around and would be nice to have ongoing updates after each lesson on payments especially if you have gone over time. Also would be great as a tutor if you can show days you are available to make propositions much smoother and easier.

24 mars 2026
Omdöme utan inbjudan
Logotyp för Superprof NZ

Svar från Superprof NZ

Hi Odessa,

Thank you for taking the time to share your feedback—we really appreciate it.

You’ll be pleased to hear that improvements to timetable management are currently in development, which will make it much easier to show your availability and streamline lesson proposals. We’re also in the process of rolling out a brand-new app designed to make the overall experience more intuitive and efficient for tutors.

Your feedback is incredibly valuable in helping us shape these updates, so thank you again for sharing your thoughts.

If there’s anything else you’d like to suggest, we’d love to hear from you.

Kind regards,
The Superprof Team

Betygsatt 1 av 5 stjärnor

This service tricks you into exorbitant subscription fees without informing you how tehy actually function

Superprof does not indicate whatsoever that they will be charging you for a subscription fee of 59$, but then they will charge you that amount monthly, making it seem like you are paying money directly for a lesson rather than simply paying them huge amounts of money.

27 mars 2026
Omdöme utan inbjudan
Logotyp för Superprof NZ

Svar från Superprof NZ

Hi Maxwell,

I’m sorry that some aspects of the platform weren’t immediately clear when you joined Superprof.

Details about the Student Pass are always available in our Help Center and in our Terms and Conditions.

On the payment page, we indicate that the Student Pass is a subscription, without commitment, and only charged if a tutor accepts your request. We also explain that it provides unlimited access to all tutors across all subjects.

When you subscribed, we sent a confirmation email outlining how Superprof works. This included a reminder that the subscription renews each month automatically until you choose to cancel it.

As an online platform, all our communication is done via email, so we encourage checking your inbox regularly.

Please don’t hesitate to reach out if you need help finding a tutor or have any other questions.

Kind regards,
Superprof NZ

Betygsatt 1 av 5 stjärnor

They will charge you even if their tutors are not available

Tried to get a lesson for something, choose a tutor, after me having to follow up a couple of times, the tutor wasn't on the platform/rejected the request. They still charged me for a lesson, and I am currently waiting to hear back from them about a refund. Terrible system. would not recommend. I understand that the tutor might not be available but then still charging me and not responding for days when asked about it is very frustrating. I will have to complete a charge back from my bank.

16 februari 2026
Omdöme utan inbjudan
Logotyp för Superprof NZ

Svar från Superprof NZ

Hi Arnold,

In order to connect to tutors and enquire about a lesson on our platform, you first need to have a Student Pass subscription.

If your teacher was unable to accept your lesson request, then please don’t hesitate to contact us at hellonz@superprof.com, and our support team will be happy to help find the best solution.

We’re here to help if you need further support.

Kind regards,
The Superprof Team

Betygsatt 1 av 5 stjärnor

Superprof is a confusing to use

Superprof is a confusing to use. Customers had to pay $59 to talk to the tutor. I have found a piano tutor Daeun in Pakuranga Auckland for my kid. But before I found out she lives too far, she already accepted my request. Which is ridiculous to pay for something before agreeing to purchase. Then Daeun refused to help to cancel the request saying it’s not her job to do so. However, the customer service confirmed that the tutor can cancel the request, which would’ve been much easier. Had to go through the platform for refund that took about 2 weeks.

Might as well go on to local Facebook groups for help

3 januari 2026
Omdöme utan inbjudan
Logotyp för Superprof NZ

Svar från Superprof NZ

Hi Chad,

In order to connect to tutors and enquire about a lesson on our platform, you first need to have a Student Pass subscription.

The Student Pass has lots of great benefits such as allowing you to safely communicate with your tutors and securely pay for lessons via the platform. Also, remember that even after you unsubscribe from the Student Pass you can continue using these great features with the tutors that you've already connected with.

Additionally, included with the monthly subscription you can contact and exchange with all teachers on the platform and usually take the first lesson for free to help you find the right person.

That said, I'm sorry to hear that your tutor was a little bit too fat but happy to see that you were refunded.

Should you require further information or have any queries, don't hesitate to reach out to us at hellonz@superprof.com.

Warm Regards,
Superprof NZ

Betygsatt 5 av 5 stjärnor

Great website to find students/teachers

This is a great website to find students/teachers
Most of the students I have right now (I am a spanish teacher) have come to me through the app, the listing is easy to create and its very straightforward.
Warmly recommended!

12 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The teacher I requested classes with…

The teacher I requested classes with never accepted the request, yet I was charged $59. I’m still trying to get a refund

7 februari 2026
Omdöme utan inbjudan
Logotyp för Superprof NZ

Svar från Superprof NZ

Hi Vani,

In order to connect to tutors and enquire about a lesson on our platform, you first need to have a Student Pass subscription.

That said, if your tutor wasn't able to accept your lesson request, please reach out to our customer support team at hellonz@superprof.com.

We're here to assist you and find a solution to any issues you encounter.

All the best,
Superprof NZ

Betygsatt 5 av 5 stjärnor

Maths/English/Science tutor

I found it difficult to build up a base of long-term clients-this may be because tutoring companies is a saturated market. The website was easy to use, and I appreciated email reminders.

7 februari 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer