Lucky from upton park She is really helpfull super first in customer service , I came from farnce and i really impress about her knowlege on skin product and all cosmetic. I give her 100 out of 100... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
What could go wrong, bought previously so ordered same size as previously. Absolutely huge, why can't they sort their sizings out. When you want to return you have to have your return approved and the... Se mer
Företaget har svarat
Swift delivery of my regular purchase of classic flatforms. Despite having ordered regularly I often get confused with the sizing and ordered the wrong size- not for the first time🙄. I exchanged... Se mer
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Superfamily is an absolutely superior Brand. The company keeps abreast with all latest trends and styles. It’s a brand that is top notch for style comfort and brand Superga is a name that is worn by... Se mer
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4,4
Utmärkt
10 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 88 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Love my Superga shoes this is my seventh pair
Had seven pairs Superga shoes now all fitted perfectly and a really good range of colours and patterns I’m sure I will be buying more service from placing order to delivery excellent
1 oktober 2025
Svar från Superga UK
We're happy to hear that you've found the perfect fit with our shoes and appreciate our variety. We're glad you enjoyed your experience and thank you for your excellent feedback regarding our service!
Absolutely love superga
Absolutely love superga. I have 6/7 pairs. Had many more in the past comfy, cool, stylish, fixed my feet from years of uncomfortable shoes, trainers etc.
1 oktober 2025
Svar från Superga UK
We're happy to hear that you love Superga! It's great to know our shoes are comfy, cool, and stylish for you and have helped your feet. Thanks for your long-term support!
This was my seventh purchase of…
This was my seventh purchase of footwear from this company. The customer service is first class. The footwear is the most comfortable and the fit perfect. I cannot fault this company nor its footwear. Previously I purchased footwear for my 4 year old grandson at the time and now have passed to my granddaughter. They are robust, super fit for developing feet and stylish. Would recommend this company without hesitation.
1 oktober 2025
Svar från Superga UK
We appreciate your continued support and are so glad our footwear has been a perfect fit for your family. It's wonderful to know our customer service met your expectations and that our footwear is robust and stylish. Thanks for recommending us!
Quick and efficient service
I received my trainers within a very short time or ordering them online. They are the fifth pair of Superga trainers that I have had, but, because I couldn't find them in any shops on this occasion, it was the first time that I have made an online purchase of them.
25 september 2025
Svar från Superga UK
Hi Lucy, we're happy to hear that you received your trainers quickly. We appreciate you sharing that you couldn't find them in stores and were able to purchase them online. Thank you for your continued support.
Superga Customer Service
very happy with my experience shopping…
Very happy with my experience shopping with you.
24 september 2025
Svar från Superga UK
Hi Nina, we're happy to hear that you had a great shopping experience with us. Thank you for your positive feedback; we appreciate it.
Kind regards
Superga Customer Service
Vi adoro da quando sono bambina !
14 mars 2025
Svar från Superga UK
Thank you for the lovely feedback! We appreciate your kind comments
SCAMMERS
If there was the option of giving zero star I would.
they left my shoes in a different address, but courier marked as left at my address.
There is a lady in the picture they have sent me taking the parcels.
They sent me forms to sign and they got Evri to email me forms they want me to declare that I checked with my neighbours and house members when they went to deliver to a door I don't recognise or the person taking the parcel, and it doesn't even show the door number
I refused to sign my hand 1 because I don't have access to a printer and 2 I don't know what they will do with my signature especially when they sent Evri to email me to collect my signature.
SCAM!!!, don't buy from this company. I am leasing with a solicitor now to get my money back from them as it is getting very stressful dealing with them.
I don't understand why they want me to sign by hand when I emailed them.back the forms they sent me signed digitally.
Never will buy from them again.
Hello, it was be nearly 1 month soon and I have not heard from you since you replied to the above review I left on here.
Can you update me on what is going on??????
24 september 2025
Svar från Superga UK
We regret to hear about the delivery issue and the request for a signature caused you stress. We take your concerns seriously and are looking into the matter. We appreciate your feedback.
Returns process not easy
Shoes well designed but not a good fit so returning. Expected a bar code with order details to be sent but have to print off order details and do an address label. Difficult if you don’t have a printer😏
24 september 2025
Svar från Superga UK
We appreciate your feedback on the shoe design and the fit issue. We are sorry the return process was not seamless due to the label. We will review our return process.
Svar från Superga UK
We're delighted to hear it Edwin. Thanks for taking the time to share your positive experience with Superga and to leave us a 5 star review. We really appreciate it!
Kind regards,
Superga Customer Services
Super Cute Shoes
I ordered my Superga shoes directly from Superga and I’m officially obsessed with these shoes. They’re super cute, comfy, and exactly what I hoped for. Delivery was fast and the service was brilliant, thanks Superga!
31 augusti 2025
Svar från Superga UK
We're delighted to hear you're obsessed with your new Superga shoes! It's great to hear your positive feedback regarding our fast delivery and brilliant service too. Thank you so much and we look forward to welcoming you back for your next pair of Superga shoes!
Kind regards,
Superga Customer Services
Super Superga UK
Supegra UK Always provide professional service consistently. My shoes always arrive on time.
19 september 2025
Svar från Superga UK
We're happy to hear that you consistently receive great service from us. It's fantastic to hear your positive feedback! Thanks for taking the time to leave us a 5 star review too.
Kind regards,
Superga Customer Services
Svar från Superga UK
We're happy to hear that you had an excellent experience with our service. Thank you for your positive feedback; we appreciate it.
The delivery took a bit longer than…
The delivery took a bit longer than expected but the shoes are great and decent price and good quality. This will be by second pair
16 september 2025
Svar från Superga UK
We appreciate your feedback and are glad the shoes are great quality and a decent price. We are sorry the delivery took longer than expected. Thanks for buying a second pair!
Superga Customer Service
Disappointing overall
Not a good fit, the soles are not cushioned, expensive to return the items.
15 september 2025
Svar från Superga UK
We appreciate your feedback and are sorry the cushioning wasn't adequate. We regret the return process was costly.
Svar från Superga UK
We're happy to hear that you found our prices fair, the goods as described, and the delivery prompt. Thank you for your positive feedback!
Svar från Superga UK
We're happy to hear that you found a great choice with comfortable and true-to-fit colors. Thank you for your positive feedback.
Superga Customer Service
Svar från Superga UK
Hi Helen, thanks for leaving a five-star review. We're glad you're happy with your new shoes and we hope to see you again in future.
Superga Customer Service
Svar från Superga UK
Hi Sue, we appreciate your positive feedback. We're so glad you love the trainers and that the delivery was fast.
Superga Customer Service
Svar från Superga UK
Hi Mark, we're happy to hear that you received your order quickly. We're glad you find the quality of our shoes great. Thanks for your feedback.
Superga Customer Service
Always a great sale
I look forward to the Superga sale and have purchased several times in the past. Sadly the delivery was messed up by DPD but eventually the parcel was delivered and I'm delighted with my purchase.
11 september 2025
Svar från Superga UK
Hi Hilary, we're happy to hear that you're delighted with your purchase. We appreciate your patience regarding the delivery issue. We look forward to your continued support during our future sales.
Superga Customer Service
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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