Lucky from upton park She is really helpfull super first in customer service , I came from farnce and i really impress about her knowlege on skin product and all cosmetic. I give her 100 out of 100... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
What could go wrong, bought previously so ordered same size as previously. Absolutely huge, why can't they sort their sizings out. When you want to return you have to have your return approved and the... Se mer
Företaget har svarat
Swift delivery of my regular purchase of classic flatforms. Despite having ordered regularly I often get confused with the sizing and ordered the wrong size- not for the first time🙄. I exchanged... Se mer
Företaget har svarat
Superfamily is an absolutely superior Brand. The company keeps abreast with all latest trends and styles. It’s a brand that is top notch for style comfort and brand Superga is a name that is worn by... Se mer
Företaget har svarat
4,4
Utmärkt
10 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 88 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Best trainers out there,
Best trainers out there,, 100 times better than converse, and cheaper
29 oktober 2025
Svar från Superga UK
Good afternoon
We're happy to hear that you find our trainers to be better and more affordable than Converse. Thanks for sharing your positive experience with us!
Superga Customer Service
Needs better communication with customers
Ordered online on the 7th of November.
Nothing has arrived so far and no confirmation of the order.
7 november 2025
Svar från Superga UK
Hello Nisha
Your order was delivered to the Parcelshop you requested this afternoon and I have resent your order confirmation, please check your spam folder in case it has gone in there, please reach out to us at info@superga.co.uk if you need anymore details
Superga Customer Service
Good Fitting Shoes & Great Service
Good price for the items I bought, and they arrived quickly without any hassle. It's also good to a footwear manufacturer make men's shoes which are not unduly narrow
8 oktober 2025
Svar från Superga UK
We're happy to hear that you received your order quickly and are pleased with the price. We appreciate your feedback about the fit of the men's footwear. Thanks for your review!
Kind regards,
Superga Customer Services
I trust the brand as their sizing for…
I trust the brand as their sizing for me is great, and I know that when I order online I will be keeping the trainers I have chosen as they will fit, be very comfortable, and are always stylish. The last ones I bought were on the pricey side, but you can’t put a price on comfort I guess. So thank you, Superga
1 oktober 2025
Svar från Superga UK
We're delighted with your fantastic feedback Ann! Thanks so much for your kind review and we look forward to seeing you again soon.
Kind regards,
Superga Customer Services
I never received the trainers as I was…
I never received the trainers as I was told my order was canceled. I never canceled the order and was looking forward to the Superga trainers. I sent back an email stating this and never received a response.
5 oktober 2025
Svar från Superga UK
We're sorry there appears to have been an issue at customs with your order Norma. We have sent you an email with further information.
Kind regards,
Superga Customer Services
great shoes in style and quality
10 maj 2025
Svar från Superga UK
Thanks so much for your 5 star review! We're delighted with your feedback on Superga!
Kind regards,
Superga Customer Services
Good quality & fantastic colour range
Very pleased with recent purchase of plimsolls. Great selection of colours and both pair pairs were true to colour chart. Well made, comfortable and efficient delivery.
1 oktober 2025
Svar från Superga UK
We're happy to hear that you're pleased with your plimsolls! It's great to know the colors matched the chart, and that you found them comfortable. We appreciate your feedback regarding the efficient delivery.
Superga Customer Service
AMAZING shoes!!!
AMAZING shoes!!!! The quality is FANTASTIC. Gorgeous colours. Lovely customer service too. Can't recommend enough
1 oktober 2025
Svar från Superga UK
Thank you so much for your lovely review Kris! We really appreciate you leaving us a 5 star review and such fantastic feedback. We look forward to welcoming you back on your next Superga purchase!
Kind regards,
Superga Customer Service
Svar från Superga UK
We're very pleased to hear that you're satisfied with the product and our service. Thank you for taking the time to share your positive feedback Mary!
Kind regards,
Superga Customer Service
I've purchased eight pairs of superga…
I've purchased eight pairs of superga for the comfortability.
They are my go to trainers.
27 september 2025
Svar från Superga UK
We're thrilled to hear that you find our Superga trainers so comfortable! Thank you for being a loyal customer and for sharing your positive experience with us too.
Kind regards,
Superga Customer Services
I have had excellent service
I have had excellent service. Loved the shoes but size too big. Found exchange service very straightforward and fast. Now have lovely pair of beautifully fitting shoes.
17 oktober 2025
Svar från Superga UK
We're happy to hear you were pleased with the service you received and found the exchange process straightforward! We're delighted you now have a beautifully fitting pair of shoes. Thank you for your positive feedback!
Kind regards,
Superga Customer Service
Thank you for shipping to the States
Superga Italy doesn't ship to the US. Zappos.com doesn't have a selection available in the US either. I so appreciate that Superga UK is willing to ship to me here. It's a pleasure doing business with you.
16 oktober 2025
Svar från Superga UK
We appreciate you taking the time to share your experience. We're so happy to hear that you were able to get your Superga shoes despite the shipping limitations. It's a pleasure to serve you.
Superga Customer Service
I bought wrong size by mistake
I bought wrong size by mistake, contacted them via email at night and the following morning lt was resolved and refunded in 2days.. My correct size was delivered within days. I love supergas
15 oktober 2025
Svar från Superga UK
We're happy to hear that the size issue was resolved quickly and your correct size was delivered promptly! We appreciate your positive feedback and are glad you love your Supergas.
Svar från Superga UK
Hello Marion
We're happy to hear that you are pleased with the shoes and the quick delivery at a great price. Thanks for your feedback!
Superga Customer Service
Swift delivery of my regular purchase…
Swift delivery of my regular purchase of classic flatforms.
Despite having ordered regularly I often get confused with the sizing and ordered the wrong size- not for the first time🙄.
I exchanged them for the correct size at the Covent Garden store which was so helpful. Please don’t close your physical shop- there are a few of us who still enjoy going to the really thing !
13 oktober 2025
Svar från Superga UK
Hello Mark
We're glad you enjoyed the swift delivery of your purchase! We appreciate your feedback regarding sizing and are happy the Covent Garden store was helpful with your exchange. Thank you for supporting our stores!
Superga Customer Services
The sole quality is very much deteriorated
I have been wearing Superga since childhood and the last few years I have seen that the quality is going downhill. This summer I threw away 3 pairs of summer shoes after 6 years and one year. The sole is so worn out like a person that walked the whole world.
25 oktober 2025
Omdöme utan inbjudan
Svar från Superga UK
Hi, we appreciate your long-time support and feedback. We're sorry to hear about the quality issues you've experienced recently. We'll share your comments with our team for review.
Superga Customer Service
I am extremely disappointed with the…
I am extremely disappointed with the level of service.
I purchased a pair of shoes at the end of September, but unfortunately, they didn’t fit. I wanted to exchange them right away, but there was no such option available on the website. I had no choice but to return the shoes and place a new order separately.
The company promised that the refund would be processed within 14 days — yet nothing has happened. It has now been far longer than that, and I still haven’t received my money back.
I find this situation completely unacceptable. All the return deadlines have already passed, and I have received no clear update or communication about my refund.
I simply want to get my money back as soon as possible.
22 oktober 2025
Omdöme utan inbjudan
Svar från Superga UK
We regret that you're disappointed with our service. We understand your frustration regarding the delayed refund for your returned shoes. We'll investigate this issue immediately and work to resolve it. Thank you for bringing this to our attention.
Please contact webmail@gldgroup.com if you have any further questions
Many Thanks
Superga Customer Service
Nice little canvas shoes for any outfit!
Shoes came really fast, they match with pretty much every nice dress i have! I wore them on a big day out and I was comfy. No blisters or rubbing like with my usual shoes. Now I did get a 6 but it ended up being half a size too big (my error) but they still feel great. I'll be purchasing again soon!
8 augusti 2025
Svar från Superga UK
Hi Jasmine, we're happy to hear that the shoes arrived quickly and are so versatile. We appreciate you sharing your positive experience with us, and we appreciate your intention to purchase from us again!
Superga Customer Service
Super fast replacement for lost order
Evri lost my order and the team at Superga were amazing! They sent another order super fast and arrived the next day! Excellent customer service despite it being Evri’s fault!
3 oktober 2025
Svar från Superga UK
Hi Robina, we're happy to hear that our team could assist you quickly after the delivery issue. We appreciate your positive feedback and are glad you had a good experience with our customer service. Thanks for taking the time to share your experience.
Superga Customer Service
Speedy delivery and good trainers
Speedy delivery and good trainers. These trainers are quite roomy, good for wider feet and very comfortable. But then all Superga shoes are comfortable. I also love the design.
3 oktober 2025
Svar från Superga UK
Hi Rose, we're happy to hear that you received your trainers quickly and find them comfortable. We appreciate your positive feedback on the design and overall experience with our shoes. Thanks!
Superga Customer Service
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.