As far as price and overall value are concerned you can't beat them. My reason for not giving 5* is that when I tried to call for advice I couldn't speak to anyone and the web chat agent couldn't answ... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Pretty easy to book and find the options I wanted. I did a comparison of booking directly and lift tickets and Sunweb were cheaper so it made it a more sensible option for 5 people. We met people la... Se mer
Easy to book. I have used Sunweb twice before. Great that ski passes are included and that equipment can be purchased when booking. Accommodation has been as described, clean and convenient.
Företaget har svarat
Really easy booking process. Have used Sunweb multiple times before and have a lot of confidence in them.
Företagsinformation
Skrivet av företaget
We specialise in ski holidays with one clear promise: lift passes are always included. That means you know the real cost of skiing upfront – no hidden extras, no surprises. As one of Europe’s largest ski tour operators, Sunweb offers access to hundreds of hand‑picked accommodations across the Alps, with flights available from more than 20 UK airports. Whether you’re travelling solo, with friends or as a family, our flexible packages let you easily add ski hire, lessons and transfers to create a holiday that fits your plans and budget. And with our flight packages to France your ski rental is included too. We stand out by combining competitive pricing with simplicity. Our easy‑to‑use website and app give you clear information before you travel and support while you’re away. For extra peace of mind, all our package holidays are ATOL and ABTA protected, and we offer optional flexible rebooking on many trips. Thousands of UK skiers choose Sunweb for our transparent pricing, wide choice of resorts and excellent value for money. If you want less stress, more skiing and a package that includes what really matters, Sunweb UK is the smart way to hit the slopes.
Lift passes are always included
Skrivet av företaget
- All of our ski holiday packages include a lift pass as standard
- It is important for Sunweb that your holiday is as carefree as possible. This is why we include lift passes with all of our ski holiday packages allowing you ski more and pay less! Including lift passes in the total price also means you don't need to expect any hidden costs when going through the booking process. With our colleagues exploring the Alps each year in search of the best destinations, we have personally created some the best value ski holiday packages with a lift pass included so that you can enjoy a snow-filled getaway without breaking the bank.
Ski rental and Ski pass included
Fly to France and your ski hire is included.
For those of you tired of lugging your skis all the way from the UK to the French Alps, worry no longer. Sunweb is currently offering bronze ski rental to everyone who books a flight package to France.
You will receive bronze skis, boots and ski poles which are perfect for kids and new skiers included in the price of your package. The equipment can be collected at the local Skiset shop at the destination.
Kontaktuppgifter
83 Victoria Street , SW1H 0HW , London , Storbritannien
- + 442031708206
- info@sunweb.co.uk
- sunweb.co.uk
Lift pass always included
4,5
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Sunweb.co.uk
Dear Customer,
Thank you for this fantastic review.
We are thrilled to read that you are so happy with our customer service and package deals.
Thank you for booking with Sunweb.
Kind Regards,
Christine
Team Sunweb UK
i had many issues booking this ski…
i had many issues booking this ski holiday in la plagne. Lot of problems beforehand but little help from customer service. Disapointing!
26 januari 2026
Svar från Sunweb.co.uk
Dear Customer,
Thank you for taking the time to share your feedback.
We're sorry to read that you experienced difficulties while booking your ski holiday to La Plagne and that you felt you did not receive the support you needed.
We would appreciate the opportunity to understand your experience better.
If you could contact us with your booking details and more information about the difficulties you encountered, we would be happy to look into this for you : https://service.sunweb.com/en/support/solutions/articles/103000196243-how-can-i-contact-sunweb- [https://service.sunweb.com/en/support/solutions/articles/103000196243-how-can-i-contact-sunweb-]
Thank you.
Kind Regards,
Team Subweb UK
Best value ski holidays bar none
Best value ski holidays bar none. This is the ninth skiing holiday we have booked with Sunweb. Re search always shows Sunweb offer the best value with Ski passes included , no gimmicks just great value so I don’t need to look anywhere else. Recommended Sunweb to lots of friends.
3 augusti 2026
Svar från Sunweb.co.uk
Dear Customer,
Thank you for this fantastic review.
We are delighted to hear that you have chosen Sunweb for your ski holidays nine times and that you continue to find our packages the best value.
It's great to know that the included lift pass and transparent pricing make planning your holidays easy and stress-free. Your recommendation to friends means a lot to us, and we truly appreciate the trust you place in Sunweb year after year.
We look forward to helping you create many more memorable ski holidays in the future!
Kind Regards,
Christine
Team Sunweb UK
excellent company we are onto our 5th…
excellent company we are onto our 5th year in a row booking with them as a family ski holiday
26 juli 2026
Svar från Sunweb.co.uk
Dear Customer,
Thank you for this fantastic review.
We are thrilled to hear that you have had such great holidays with Sunweb.
How lovely to read that you have booked a 5th holiday with us!
Thank you for being such a loyal customer.
Kind Regards,
Christine
Team Sunweb UK
I have had another excellent experience…
I have had another excellent experience booking with Sunweb. The website is simple and easy to use, with a great selection of ski destinations and some fantastic hotels to choose from.
This is now the third season in a row that I have booked my ski holiday through Sunweb, and the process has always been straightforward and hassle-free. The range of options, competitive prices, inclusive ski passes and ease of booking make it difficult to use anyone else
25 juli 2026
Svar från Sunweb.co.uk
Dear Customer,
Thank you so much for your excellent review.
We're delighted to hear that you've had another excellent booking experience and that this is your third ski holiday in a row with Sunweb.
It's great to know that you find our website easy to use and that you appreciate our wide choice of destinations, accommodation, competitive prices, and inclusive ski passes.
Your loyalty means a lot to us, and we're thrilled that we've been able to make the booking process straightforward and hassle-free year after year.
Thank you for booking with Sunweb again!
Kind Regards,
Christine
Team Sunweb UK
We have booked our ski trip with Sunweb…
We have booked our ski trip with Sunweb a few times and always very easy booking process and good support at resort
30 juli 2026
Svar från Sunweb.co.uk
Dear Customer,
Thank you for this 5 star review.
We are happy to hear that you always find our booking process easy, and that you are satisfied with the support you have received during your past Sunweb holidays.
Thank you for booking with Sunweb again.
Kind Regards,
Christine
Team Sunweb UK
Easy and great value
Easy booking, love it that the lift passes are always included in the price and the ease of communication if you need to speak to a real human!
21 juli 2026
Svar från Sunweb.co.uk
Dear Customer,
Thank you for this excellent review.
We are happy to hear that you find our booking process easy, and that you are satisfied with the included lift pass and value for money.
We are also pleased to read that you were satisifed with our customer service, when we spoke to you.
Thank you for booking with Sunweb!
Kind Regards,
Christine
Team Sunweb UK
Would Have Been 4* But The New Checked Luggage Costs Are WOW!
Would have been 4* but I'm finding the EasyJet zero checked baggage allowance for a ski holiday to be nothing short of insane!
Tell me how to go on a ski holiday with just a handbag, or small cabin bag and I'll buy the mars bars for everyone!
This additional cost of £46 each way from Gatwick to Innsbruck Needs To Be Writ Large on The Main Page For The Accommodation.
Even better when someone includes the flights just add the 23kg checked luggage costs of £96 to the base holiday price.
I've booked two ski holiday every year for the past four years with Sunweb. But this is the kind of behaviour that really turns me off!!!
GET IT SORTED SUNWEB Your Not The Only Show in Town...
25 juli 2026
Svar från Sunweb.co.uk
Dear Customer,
Thank you for taking the time to share your feedback.
We are sorry to hear that you were disappointed to find that checked luggage is no longer included as standard with our flight packages.
Checked baggage is now an optional extra that can be added during the booking process for a fee, if required.
We understand that many customers travelling on ski holidays will need additional luggage, and we appreciate your comments on this.
We would like to point out that baggage information is displayed in several places throughout the booking journey, including when selecting your flights, during the preferences step where luggage can be added, and within our FAQ section.
We value your loyalty over the past four years and we are sorry that this change has affected your experience.
Kind Regards,
Christine
Team Sunweb UK
Just booked
Just booked! Booking process was easy and great to have everything included and know that we are just covering our incidental costs when we get there.
21 juli 2026
Svar från Sunweb.co.uk
Dear Customer,
Thank you for your fantastic review.
We are happy to read that you find our booking process easy and that you are happy with the package you booked.
Thank you for booking with Sunweb!
Kind Regards,
Christine
Team Sunweb UK
Great value especially for lone skiier
18 juni 2026
Svar från Sunweb.co.uk
Dear Customer,
Thank you for your 4 star review.
We are very happy to read that you are satisfied with our value for money and options for solo trips.
Thank you for booking with Sunweb!
Kind Regards,
Christine
Team Sunweb UK
Really good and easy to use
Really good and easy to use. And good prices.
My only issue was not being able to add ski carriage through sunweb. I've then had to add at later date with the airline
25 juli 2026
Svar från Sunweb.co.uk
Dear Customer,
Thank you for this fantasitc review.
We are thrilled to read that you are happy with our website and prices.
However, we are sorry to hear that you were disappointed to find that ski carriage can only be added via the airline, at a fee, after you have made your booking with Sunweb.
Kind Regards,
Christine
Team Sunweb UK
Selecting accommodation in resort
Ease of finding suitable accommodation with details of location and services available
22 juli 2026
Svar från Sunweb.co.uk
Dear Customer,
Thank you for your 5 star review.
We are happy to hear that you find our website easy to use, and the details for each accommodation informative and clear.
Thank you for booking with Sunweb.
Kind Regards,
Christine
Team Sunweb UK
Always a simple process
13 juli 2026
Svar från Sunweb.co.uk
Dear Customer,
Thank you for your 5 star review.
We are happy to hear that you find booking on our website a simple process.
Thank you for booking with Sunweb.
Kind Regards,
Christine
Team Sunweb UK
Very Easy Booking Experince
13 juli 2026
Svar från Sunweb.co.uk
Dear Customer,
Thank you for your 5 star review.
We are pleased to read that you find booking with Sunweb easy.
Thank you for booking with Sunweb.
Kind Regards,
Christine
Team Sunweb UK
Svar från Sunweb.co.uk
Dear customer,
Thank you for your wonderful review!
We are happy to hear that you were satisifed with our customer support, booking process, and price.
Providing great service and excellent value is what we strive for, so it's fantastic to know we met your expectations.
Thank you for choosing Sunweb.
Kind Regards,
Christine
Team Sunweb UK
Feedback
I phoned to book a holiday as could not find anything on the website . Your staff were very friendly and helpful And sent me several options. I have know booked a holiday Cheers
18 juli 2026
Svar från Sunweb.co.uk
Dear Customer,
Thank you for your 5 star review!
We're delighted to hear that our team were able to help you find the right holiday and provide you with suitable options when you couldn't find what you were looking for online.
It's great to know that you found our staff friendly and helpful.
Thank you for choosing Sunweb.
We hope you have a fantastic holiday and create lots of wonderful memories.
Kind Regards,
Christine
Team Sunweb UK
Always a great company to book with
Always a great company to book with. Never found cheaper and they really care (unlike Crystal who messed up at least 3-4 of my holidays).
Keep up the great work Sunweb
19 juli 2026
Svar från Sunweb.co.uk
Dear Customer,
Thank you for this excellent review.
We are so happy to hear that you find Sunweb a great company to book with.
How nice to read that you are satisfied with our value for money.
We are also very pleased that you are very satisfied with our customer service and how much we care about our customers.
We look forward to helping you with any questions in the future.
Thank you for booking with Sunweb!
Kind Regards,
Christine
Team Sunweb UK
Amazing experience
Amazing experience. Good price, everything went well, hotel was good, rental was very smooth. Would 100% use Sunweb again.
9 januari 2026
Svar från Sunweb.co.uk
Dear Customer,
Thank you so much for your wonderful review!
We're happy to hear that everything went smoothly, from your hotel and ski rental to the overall holiday experience.
It's great to know you felt you received good value for money and that your trip met your expectations.
Thank you for choosing Sunweb.
We look forward to helping you plan another fantastic holiday in the future!
Kind Regards,
Christine
Team Sunweb UK
Good value and choice if resorts
Good value and choice of resorts, accommodation and flights
14 juli 2026
Svar från Sunweb.co.uk
Hello Piste Meister,
Thank you for your 5 star review!
We're delighted to hear that you appreciate the good value, wide choice of resorts, accommodation, and flights for our ski holidays.
Thank you for booking with Sunweb!
Kind Regards,
Christine
Team Sunweb UK
excellent communication and great value…
excellent communication and great value deals, couldn't fault them from start to finish. I had a problem with my email address (my mistake) which they rectified fully and quickly via email support.
15 januari 2026
Svar från Sunweb.co.uk
Hello Alex Collins,
Thank you for this fantastic review.
We're delighted to hear that you found our communication excellent and our holidays great value for money.
It's especially nice to know that our support team was able to quickly resolve the issue with your email address and get everything sorted for you.
Thank you for choosing Sunweb.
We hope to help you plan another fantastic holiday soon!
Kind Regards,
Christine
Team Sunweb UK
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