Bought a 18 pair black hex dumbbell set only to receive a rack that isn't as advertised on the website–the double center stand is replaced with a single one unlike the advertised photo. Additionally... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have received the wrong amount of weights and have been trying to resolve this issue for a long time, I can't do my workout with an odd number of weights and their support takes many days to reply,... Se mer
Sumo Strength gear is good quality at really reasonable prices. Customer service is great, very responsive, quick to answer any questions. I could not be happier with my purchases (wall mounted rack,... Se mer
Ordered the small parallettes on a Tuesday, arrived on the Friday (fast delivery). The parallettes themselves were firm and easy to assemble. They are rather sturdy however, the contraption at the bot... Se mer
Företagsinformation
Skrivet av företaget
Sumo Strength is a family-owned and operated strength and fitness equipment supplier based in Braeside. The team at Sumo strength are experts in their field and the entire range of 300+ products have been designed in-house. Here at Sumo Strength, we believe that Strength and Fitness is for all, so we have worked tirelessly to develop a range of strength and fitness equipment that caters to athletes of all levels. Whether your fitness journey has just begun, or you have been training for years, we have made it our mission to provide you with the very best.
Kontaktuppgifter
Crn Boundary Rd & Industrial Drv, 3195, Braeside, Australien
- +61 (03) 9020 6076
- sumostrength@aquilia.com.au
- sumostrength.com.au
3,7
Medel
198 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
Items purchased were to picture and descriptions on website. Efficient delivery. Highly recommend
27 juni 2023
Quick turn around
It was an easy proses from ordering online to the equipment landing at my front door, with a very quick turn around time. Plus the equipment is great. Thanks heaps Sumo team
25 juni 2023
An amazing shopping experience
I phoned them prior to my order for some clarification questions and the girl on the line was incredibly helpful. My order was delivered swiftly in under 5 business days. Due to the nature of my order it had to be delivered from two warehouses, but they had great communication about this. An incredibly awesome shopping experience, would highly recommend these guys for all your fitness equipment needs!!
1 juli 2023
I was very happy with the click &…
I was very happy with the click & collect process. The product was ready and the wait was minimal
30 juni 2023
A truly awful experience by phone
A truly awful experience by phone, email and (lack of) dispatch
20 juni 2023
Svar från sumostrength.com.au
Hi Andrew,
Please accept our apology for your experience to date, we set a very high bar for our customer service, and it appears we have fallen short in this instance.
I will get a customer service representative to reach out to you in the coming days so we can better understand your concerns and look to turn your experience around.
Have a great day.
Team Sumo Strength.
Happy customer
Product available at a responsible price. Fast and reasonable shipping rates considering the size and weight of goods👍🏻
18 juni 2023
Arrived quickly.
Arrived quickly.
Some of the paint came off one of the plates lettering.
All in all I’m happy with the sale and delivery
20 juni 2023
Amazing service.
18 juni 2023
Great customer service
Great customer service, stood by their word and promise, helped with solutions
Thoroughly recommend
Great quality product
22 juni 2023
Excellent response and great products
21 juni 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.