Little hesitant to buy such a big ticket item online. Team at Rug and Rig were so efficient in getting order to me. Even answered a question I had re assembly on NYD within minutes. Very impressed, an... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Pre ordered 50kg adjustable dumbbells. Shipment took a little longer to arrive than Lawrence expected but the communication was great and quality of the product is A1. Best adjustable dumbbells I've... Se mer
Företaget har svarat
Fantastic customer service - super speedy to handle my request to change a barbell package to suit my needs. Awesome price. Great that it is free pickup - my only advice is for the pickup point to ha... Se mer
Företaget har svarat
Dropped one of the adjustable weights and accidentally broke it whilst working out. I came over to Rug and Rig Fitness’s location in Bayswater and was assisted by Lawrence who was kind enough to repai... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We believe everyone deserves a simple and convenient path to a healthier you. That's why we offer high-quality, functional fitness equipment for the home gym. Our passionate team curates a range of affordable workout essentials, including Squat racks for building strength and power, Adjustable dumbbells for versatile, space-saving workouts, Olympic bumper plates and bars for serious weightlifting enthusiasts, Kettlebells for dynamic and full-body conditioning FID adjustable benches for maximizing your exercise options. Rug and Rig Fitness is your trusted source for unbeatable convenience: Train anytime, anywhere with our top-notch home gym equipment. Simple and practical fitness: We believe in straightforward workouts that deliver results. Unparalleled value: Get the gear you need at prices that fit your budget. Invest in your health and empower your fitness journey with Rug and Rig Fitness!
Kontaktuppgifter
12/14 Burgess Road, 3153, BAYSWATER, Australien
- 61 3 8338 4050
- support@rugrigfitness.com.au
- rugrigfitness.com.au
4,7
Utmärkt
246 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Coming back for more
Gotten a few things. Weight Plates and Adjustable Dumbbells are such good quality. Will be back for more.
30 juli 2026
Great prices and communication
Great prices and communication. Shipping was fast and cheap.
2 juli 2026
Pre ordered 50kg adjustable dumbbells
Pre ordered 50kg adjustable dumbbells. Shipment took a little longer to arrive than Lawrence expected but the communication was great and quality of the product is A1. Best adjustable dumbbells I've owned in the 20 years I've been training. Thanks again Lawrence I'll be back next time for sure.
2 juni 2026
Omdöme utan inbjudan
Svar från Rug and Rig Fitness
Hi Chris,
Thank you for your support and patience during the pre-order process. We're thrilled to hear you're loving the 50kg adjustable dumbbells and that they’ve lived up to your expectations. Enjoy your training, and we look forward to seeing you again soon!
Happy training,
Team Rug and Rig
Delivery was on time and easy to pick…
Delivery was on time and easy to pick up. It’s a solid looking set of adjustable DBs, easy to fit up and works like a dream.
8 maj 2026
Svar från Rug and Rig Fitness
Thank you for your review! We're delighted to hear your order arrived on time and that you're enjoying your adjustable dumbbells. It's great to know they're easy to set up and performing exactly as expected.
Happy training,
Team Rug and Rig
Svar från Rug and Rig Fitness
Hi Treacy,
Thank you for your review! We're delighted to hear you're happy with both the product and the value it offers. We appreciate your support and hope you enjoy your equipment for years to come.
Happy training,
Team Rug and Rig
Outstanding customer service and excellent product quality
I initially purchased the 20kg adjustable dumbbells as I wasn’t sure how reliable the locking mechanism would be. From the moment I started using them, I was genuinely impressed with the build quality, finish, and how secure and stable they felt during workouts. The adjustment system is smooth and gives you confidence while lifting.
As someone who follows a consistent weight training routine, I quickly realised that 20kg wouldn’t be enough for my progression. I reached out to the owner to see if an upgrade was possible, not expecting much—but the response completely exceeded my expectations. They were extremely understanding and generous, allowing me to swap to the 32kg set by simply paying the difference.
The whole process was seamless, quick, and handled with a genuine customer-first attitude, which is quite rare these days. It’s clear they stand behind their products and truly care about their customers’ fitness journeys.
Highly recommend Rug and Rig Fitness for both the quality of their equipment and their exceptional service. I’ll definitely be purchasing from them again.
3 april 2026
Omdöme utan inbjudan
Svar från Rug and Rig Fitness
Hi Vibhav,
Thank you for your fantastic review! We're delighted to hear you're enjoying your adjustable dumbbells and that the upgrade process exceeded your expectations.
We truly appreciate your support and kind words about our products and customer service. Enjoy your training, and we look forward to helping you on your fitness journey again in the future!
Happy training!
Bought the Assault Bike from Rug and…
I bought the Assault Bike from Rug and Rig Fitness after a challenging process to receive the exact model as described. The bike arrived with significant issues due to poor packaging and handling — several parts were missing or damaged, and assembly revealed quality and stability problems. Customer service was slow to respond. In the end the owner contacted me to actively resolve everything. He promptly replaced a product as described, and with high quality (similar to the adjustable dumbbells I have previous bought from rug and rig).
The transportation/shipping company let them down. Thus lowering the product review from 5 stars due to delivery issues. I would only recommend buying from them if you’re confident their shipping and transport partners can handle large items properly.
19 januari 2026
Omdöme utan inbjudan
Svar från Rug and Rig Fitness
Hi Lucas,
Thank you for your honest feedback. We sincerely apologise for the delivery issues and the condition of the original bike on arrival.
We're glad we were able to resolve the situation and provide a replacement that met your expectations. We appreciate your patience and understanding, and your feedback helps us continue improving our delivery experience.
Thank you for your support! 💪
Team Rug and Rig
Svar från Rug and Rig Fitness
Hi Reece,
Thank you for your review! We're thrilled to hear you're happy with your dumbbells. We appreciate your support and hope you continue to enjoy your training with them. 💪
Team Rug and Rig
Great communication
Great communication, answered any questions I had promptly, happy with my purchase.
3 februari 2026
Svar från Rug and Rig Fitness
Hi Ben,
Thank you for your review! We're delighted to hear that our team was able to answer your questions promptly and that you're happy with your purchase. We appreciate your support and hope you enjoy your equipment!
Happy training :)
Outstanding customer service
Dropped one of the adjustable weights and accidentally broke it whilst working out. I came over to Rug and Rig Fitness’s location in Bayswater and was assisted by Lawrence who was kind enough to repair the weight and replace the part I had broken. It was a difficult job, but he was extremely persistent, going out of his way to fix it for me in a timely manner. In the end, he had the weight working even better than it did previously. It was an absolute pleasure to be served by Lawrence. He was extremely friendly and went above and beyond to provide excellent customer service. A true asset to the business. Very satisfied with my experience 👍🏻👍🏻
23 februari 2026
Omdöme utan inbjudan
Svar från Rug and Rig Fitness
Hi Harlan,
Thank you for the fantastic review! We're sorry to hear about the damaged weight, but we're glad Lawrence was able to get it repaired and back in action for you.
We'll be sure to pass on your kind words to Lawrence. We truly appreciate your support and are delighted to hear you had such a positive experience with our team.
Happy training!
Quality equipment
Quality equipment, the dumbbells are solid. Had no issues. Easy to use, going back for more stuff later.
19 februari 2025
Omdöme utan inbjudan
Svar från Rug and Rig Fitness
Hi Lawrence,
Thank you for your feedback! We're delighted to hear you're happy with the quality of the equipment and that the dumbbells have been serving you well. We appreciate your support and look forward to helping you with your next fitness purchase.
Enjoy your training!
Team Rug and Rig
Cancelled order
Cancelled order, due to non delivery. After lots of stories about hopeless couriers,
29 januari 2026
Svar från Rug and Rig Fitness
Hi Peter,
Thank you for your honest feedback, we appreciate you taking the time to share it.
This order was part of a pre-order shipment that arrived later than we had anticipated, and it fell short of the experience we aim to provide.
We respected your position and honoured your decision without delay. While this was an isolated situation, we’ve taken it as a chance to improve our fulfilment timelines and communication around pre-orders.
We remain committed to providing a clear and reliable experience, and we hope to serve you better in the future.
Team Rug and Rig
Product as described
Product as described. Great quality. Delivery was very fast I received items within about 3 business days.
29 januari 2026
Svar från Rug and Rig Fitness
Hi Jess,
Thank you so much for taking the time to share your feedback with us. It's always our priority to provide excellent products and services to our valued customers.
Happy training,
Team Rug and Rig
Adjustable dumbells and Stand
Excellent quality dumbells and customer service team is very attentive and eager to answer all questions.
30 januari 2026
Svar från Rug and Rig Fitness
Hi Zax,
Thank you so much for taking the time to share your feedback with us. It's always our priority to provide excellent products and services to our valued customers.
Happy training,
Team Rug and Rig
Svar från Rug and Rig Fitness
Hi Paul,
Thank you so much for taking the time to share your feedback with us. It's always our priority to provide excellent products and services to our valued customers.
Happy training,
Team Rug and Rig
Good Quality, Fast Postage
Very fast postage, adjustable dumbbells are good quality. I don’t have much room so these were perfect. Thanks!
3 november 2025
Svar från Rug and Rig Fitness
Hi Dylan,
We’re thrilled to hear you're enjoying the adjustable dumbbells. We truly appreciate your feedback.
Happy training,
Team Rug and Rig
Great service
They are easy to deal with with fast reply to questions and know the products well
29 oktober 2025
Svar från Rug and Rig Fitness
Hi Brett,
Thank you so much for taking the time to share your feedback with us. It's always our priority to provide excellent products and services to our valued customers.
Happy training,
Team Rug and Rig
5 Star customer service
Great communication and very quick delivery of the adjustable dumbbells I purchased.
9 oktober 2025
Svar från Rug and Rig Fitness
Hi Marius,
Thank you so much for taking the time to share your feedback with us. It's always our priority to provide excellent products and services to our valued customers.
Happy training,
Team Rug and Rig
Svar från Rug and Rig Fitness
Hi Kalon,
We’re thrilled to hear you had such a positive experience with us. Your support means a lot to us, and we look forward to serving you again in the future!”
Happy training,
Team Rug and Rig
Great all round!!!
Great website! Great communication!!! Great delivery!!! Great products!!! Very happy!!!
9 augusti 2025
Svar från Rug and Rig Fitness
Hi Hannah,
We’re thrilled to hear you had such a positive experience with us. Your support means a lot to us, and we look forward to serving you again in the future!”
Happy training,
Team Rug and Rig
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