Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I am extremely disappointed with the way this company treats its customers. I ordered a PSVITA on February 2026, and today is April 15, 2026 — the order has been stuck in the packing stage for nea... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

I ordered 512GB PS Vita OLED and I'm generally satisfied with my purchase. Looks basically like new I found only one micro scratch on dpad plastic housing. The only thing that I don't like are Trigger... Se mer

Betygsatt 5 av 5 stjärnor

Bought a PS Vita oled with games installed and it's been amazing. I also just ordered a original Gameboy but haven't received it yet. But Abdul in customer service apologized for for the delay saying... Se mer

Betygsatt 5 av 5 stjärnor

The experience I watched a YouTube video and found people reviewing Sumo shop store. So I tried a Ps vita system 1000. Shipping was A+ console showed packed really tight and neat unboxing was very goo... Se mer

Företagsinformation

  1. TV-spelsbutik

Skrivet av företaget

Welcome to SumoShopStore, your one-stop shop for premium refurbished gaming consoles and accessories. With over six years of experience in the industry, we are passionate about providing high-quality, upgraded gaming products that bring nostalgia to life and enhance modern gaming experiences. Our goal is to ensure every customer enjoys the magic of gaming—whether they're reliving their favorite childhood moments or exploring the latest innovations. We strive to make gaming accessible, fun, and unforgettable for everyone. Our products are crafted with care, focusing on quality and the joy of gaming. For content creators and influencers, we also offer collaboration opportunities through our rewards program, providing commissions and exclusive discounts to help bring our vision to more gaming enthusiasts.


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

167 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 37 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Solid Purchase After Shipping Heist Experience

Overseas Shipping SCAM!! Be careful ordering from this website I placed an order for a PS Vita totaling almost $300 and after almost three weeks I received an empty box! The PS Vita and the SD card were not in the box. Will update with how they handle this situation.

Update #1: After some emails and sending pictures of the empty box I was offered a refund or having a replacement sent to me. I want what I originally purchased and so I got an email stating that a replacement would be shipped to me Its been about three weeks since then but so far no shipping or confirmation emails.

Update #2 Another PS Vita shipped via a different carrier and received after a tense couple of weeks and am totally satisfied with the buying transaction. Even though the first Vita was stolen somewhere along its shipping route SumoShopStore stepped up and shipped me another one. I happily change my one star review to a five star. Thank you again you have restored my faith in online shopping!

25 februari 2025
Omdöme utan inbjudan
Logotyp för SumoShopStore

Svar från SumoShopStore

It's unfortunate this happened, we record video footage of each order being packed so we are certain we did not forget to include the PS Vita. We will work with the customer and the delivery courier to come to a resolution.

Betygsatt 5 av 5 stjärnor

Product is great

Product is great, it’s aesthetically pretty and I’m extremely happy to have my childhood console again and play my games that have just been collecting dust the last decade. Thank you so so much and will be shopping with you all again!!!

21 januari 2025
Logotyp för SumoShopStore

Svar från SumoShopStore

Thanks Gigi, enjoy your Nintendo DS!

Betygsatt 5 av 5 stjärnor

Great value for money

Great value for money. I had a little concern with the delivery but the after sales service was really helpful and my order turned up just afterwards.
I would recommend whole heartedly.

23 januari 2025
Logotyp för SumoShopStore

Svar från SumoShopStore

Thank you for your purchase, Richard!

Betygsatt 5 av 5 stjärnor

I absolutely love my new PS Vita

I absolutely love my new PS Vita. It is amazing quality and the games are endless. I've been playing it everyday and can't get enough. This is the real deal. It didn't take very long to ship to the US either, which was great. Super happy with my purchase.

23 januari 2025
Logotyp för SumoShopStore

Svar från SumoShopStore

Thank you for your purchase, Trevor!

Betygsatt 2 av 5 stjärnor

Ordered a DS Lite

Ordered a DS Lite. Took 10 days to ship, arrived a week later. The bottom screen is yellow almost to the point of distraction.

1 januari 2025
Omdöme utan inbjudan
Logotyp för SumoShopStore

Svar från SumoShopStore

Hi Rick,
Sorry to hear about the troubles with your DS Lite. Feel free to contact us for assistance.

Betygsatt 5 av 5 stjärnor

PS Vita 1000

I received a somewhat defective ps vita. Something was wrong with the screen, but it would have been incredibly hard to QC. As you could only see the issue in a pitch black room at certain angles. I reached out and Abdul got back in touch. He was extremely helpful in getting a replacement unit to me. Which is flawless. Very happy with the experience.

27 december 2024
Omdöme utan inbjudan
Logotyp för SumoShopStore

Svar från SumoShopStore

Hi Daniel, thank you for your patience during the replacement process. Enjoy your console!

Betygsatt 4 av 5 stjärnor

Received product in an timely manner

Received product in an timely manner, works and plays well. I'm well satisfied with this psvita. My only complaint is that not enough games.

21 november 2024
Logotyp för SumoShopStore

Svar från SumoShopStore

Hi Jose, enjoy your PS VIta and thank you for shopping with us!

Betygsatt 4 av 5 stjärnor

The product arrived as described

The product arrived as described. Nearly perfect condition. Great customer service and fast replays to my emails. I give 4 stars because the package was slightly delayed. I am very happy with my purchase .

21 november 2024
Logotyp för SumoShopStore

Svar från SumoShopStore

Hi Krzysztof, thank you for your positive review and we hope you enjoy your item!

Betygsatt 5 av 5 stjärnor

Sumoshop

Sumoshop. Et un super site retrogaming. A recommander, en plus le service client et à votre écoute. Bravo 👍😃.

21 november 2024
Logotyp för SumoShopStore

Svar från SumoShopStore

Merci beaucoup pour votre avis 5 étoiles ! Nous sommes ravis de savoir que vous appréciez Sumoshop et notre service client.

Betygsatt 3 av 5 stjärnor

Some game not working in my ps vita…

Some game not working in my ps vita oled 512 gb 😞

20 september 2024
Logotyp för SumoShopStore

Svar från SumoShopStore

Hi Hamad, so sorry you are having an issue. We don't see any support request from you regarding this one though, so just contact our support team on our website and we will help.

Betygsatt 5 av 5 stjärnor

What made my experience great was the…

What made my experience great was the customer service. SumoShopStore made sure I was informed and notified me at evert change. A rarity in todays consumer world. My item was more than what I expected. I will be buying from the soon.

18 september 2024
Logotyp för SumoShopStore

Svar från SumoShopStore

Hi Eliezer, thank you for your review. We appreciate your business!

Betygsatt 5 av 5 stjärnor

OLED 512GB

Excellent Vita Condition , just presentation alone was a amazing. It comes with everything you need to keep your vita safe, gifts and tons of games !! I take my vita everywhere. Thx Sumo , I am very happy and i would recommend to upgrade your vita !!

4 november 2024
Logotyp för SumoShopStore

Svar från SumoShopStore

Hi Jesse, please enjoy your Vita and thank you for your review!

Betygsatt 5 av 5 stjärnor

Excellent service

Purchased my 2nd product from these guys, first product worked perfectly. The customer service and speedy responses to any queries were excellent and any questions were answered.

14 november 2024
Omdöme utan inbjudan
Logotyp för SumoShopStore

Svar från SumoShopStore

Thanks for coming back Alex, and we hope to serve you again in the future again!

Betygsatt 5 av 5 stjärnor

Great product

The order arrived as advertised. The shipping wasn’t updated until after the product was received.

18 augusti 2024
Logotyp för SumoShopStore

Svar från SumoShopStore

Thanks for your purchase Jill and we are glad you are enjoying your product! We have since updated our tracking system so customers receive an email notification as soon as their order ships.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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