I am extremely disappointed with the way this company treats its customers. I ordered a PSVITA on February 2026, and today is April 15, 2026 — the order has been stuck in the packing stage for nea... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I am extremely disappointed with the way this company treats its customers. I ordered a PSVITA on February 2026, and today is April 15, 2026 — the order has been stuck in the packing stage for nea... Se mer
Företaget har svarat
I ordered 512GB PS Vita OLED and I'm generally satisfied with my purchase. Looks basically like new I found only one micro scratch on dpad plastic housing. The only thing that I don't like are Trigger... Se mer
Bought a PS Vita oled with games installed and it's been amazing. I also just ordered a original Gameboy but haven't received it yet. But Abdul in customer service apologized for for the delay saying... Se mer
The experience I watched a YouTube video and found people reviewing Sumo shop store. So I tried a Ps vita system 1000. Shipping was A+ console showed packed really tight and neat unboxing was very goo... Se mer
Welcome to SumoShopStore, your one-stop shop for premium refurbished gaming consoles and accessories. With over six years of experience in the industry, we are passionate about providing high-quality, upgraded gaming products that bring nostalgia to life and enhance modern gaming experiences. Our goal is to ensure every customer enjoys the magic of gaming—whether they're reliving their favorite childhood moments or exploring the latest innovations. We strive to make gaming accessible, fun, and unforgettable for everyone. Our products are crafted with care, focusing on quality and the joy of gaming. For content creators and influencers, we also offer collaboration opportunities through our rewards program, providing commissions and exclusive discounts to help bring our vision to more gaming enthusiasts.
Har besvarat 37 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I still don't have my purchase and when asked about the update, I received an automated response.

Svar från SumoShopStore
Best decision I’ve made getting this Vita I contemplated for so long but I’m glad I finally gave in and have it in hand! Totally worth it especially if you like the older games and newer games!

Svar från SumoShopStore
Product: 5 sterren
Klanten service: 5 sterren
Levering: 3 sterren
Het duurde een maand en half voordat ik mijn bestelling ontvangen heb. Het product (PS Vita met upgraded memory) was alles wat ik verwachtte, geen enkel krasje en top game bibliotheek inbegrepen incl. accessoires zoals screenprotector, case en etui.
Edit: 13/05
Op de 2 dagen na ontvangst viel me op dat je de batterij niet verder kan opladen dan 80%. Nadien stopt die met opladen, dus bijna 1/4 batterij verlies. De dag zelf nog een mail gestuurd naar support met de vraag wat ik kan doen, geen antwoord. Gisteren nogmaals een herinnering gestuurd, maar nog steeds geen reactie. Vreemd!

Svar från SumoShopStore
Shipping was quick, no scuffs, or worn out joysticks, looks like brand new, good collection of games included, I’m overall happy with my purchase

Svar från SumoShopStore
Purchased on PS Vita OLED off them last month. The controls lag and screen is dim. I emailed customer service and they said to send a video. I responded how do I make a video on control lug. No response so in other words there is no returns allowed. Save yourself money because its not worth the price tag and there is a no return policy.

Svar från SumoShopStore
Loved the communication I had with the company along with the product I chose to purchase. It works pretty smooth and enjoy playing it.

Svar från SumoShopStore
The experience was great the communication was good but wasn’t perfect due to my other accessories that came with the package I ordered not being shipped with my console

Svar från SumoShopStore
Good Good quality product but doesn't work right

Svar från SumoShopStore
When I got the system It was like new, I have really enjoyed using this. The only downfall was that they don't tell you anywhere it came from China, so shipping took forever and I never got a response back from Customer Service when I tried contacting them....other then that they are great!

Svar från SumoShopStore
Ordered a PS Vita 1000 oled model. It arrived basically looking brand new. No scratches and everything worked great. Came in modded. Lots of fun! I think the tracking status needs some improvement. Other than that, product arrived exactly 12 business days. Great product!

Svar från SumoShopStore

Svar från SumoShopStore
The PS vita works really great and it takes me back to how good games were keep it up.

Svar från SumoShopStore
Great refurbished products!! Arrived in a timely manner and with a great package, not to mention they were pre loaded with a ton of games to play. Thank you so much!

Svar från SumoShopStore
Got a ps vita slim, everything came in perfect just as displayed in their videos! 10/10! Was a bit skeptical however after getting it today I’ll be a returning customer! Arrived to me in about a week and a half

Svar från SumoShopStore
My top screen has dead pixels, and the lighting isn’t right. The battery indicator light flickers for a while when the battery starts to get low, then actually goes red. My right shoulder button does not work, rendering a lot of games unplayable.

Svar från SumoShopStore
Everything is great but customers service
Be uncooperative if you receive a broken device Or have some problems

Svar från SumoShopStore

Svar från SumoShopStore
This company gives what you pay for. High end finishes and extra touches show they really care about their product and the customer experience. From customer service, to the opening box experience, shipping quality everything was excellent. Sumo even sent a video of quality control matching my order number and showing the system playing games prior to sending which was a first for me. Highly recommend you go for the PS Vita which is what I got. This system is going to be my hand held moving forward. Would highly recommend if someone is sitting on fence because of price. Just go with the best out there which is sumo.

Svar från SumoShopStore
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