I am extremely disappointed with the way this company treats its customers. I ordered a PSVITA on February 2026, and today is April 15, 2026 — the order has been stuck in the packing stage for nea... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I am extremely disappointed with the way this company treats its customers. I ordered a PSVITA on February 2026, and today is April 15, 2026 — the order has been stuck in the packing stage for nea... Se mer
Företaget har svarat
I ordered 512GB PS Vita OLED and I'm generally satisfied with my purchase. Looks basically like new I found only one micro scratch on dpad plastic housing. The only thing that I don't like are Trigger... Se mer
Bought a PS Vita oled with games installed and it's been amazing. I also just ordered a original Gameboy but haven't received it yet. But Abdul in customer service apologized for for the delay saying... Se mer
The experience I watched a YouTube video and found people reviewing Sumo shop store. So I tried a Ps vita system 1000. Shipping was A+ console showed packed really tight and neat unboxing was very goo... Se mer
Welcome to SumoShopStore, your one-stop shop for premium refurbished gaming consoles and accessories. With over six years of experience in the industry, we are passionate about providing high-quality, upgraded gaming products that bring nostalgia to life and enhance modern gaming experiences. Our goal is to ensure every customer enjoys the magic of gaming—whether they're reliving their favorite childhood moments or exploring the latest innovations. We strive to make gaming accessible, fun, and unforgettable for everyone. Our products are crafted with care, focusing on quality and the joy of gaming. For content creators and influencers, we also offer collaboration opportunities through our rewards program, providing commissions and exclusive discounts to help bring our vision to more gaming enthusiasts.
Har besvarat 37 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Terrible all around. You can tell this was their first time molding USB-C on anything. DS casing was terribly off. My God.
My psv works prefect no complaints there but my trimui smart pro is where things go down hill although it seems like a great console, which were my initial thoughts and it could just be mines but every time I attempt to play nds or n64 either the controllers are not working, the screen is just black, or it’s just kicks me out and not to mention the screen which came with stains and seems to have air trapped in it which when playing you wouldn’t really notice sometimes, but out of both consoles I had high hopes for the trimui but again it just be mines but still I’m disappointed
The New 3DS XL I ordered came fairly quickly and in great condition. Extremely happy with the purchase and will likely order something else in the future.
One thing of note, I chose the USB-C upgrade along with a Power Dock upgrade. The USB-C port is excellent and works like a charm, zero complaints. I didn't recieve any extra Power Dock though. Upon further examination I believe the USB-C mod removed the contact points that a power dock would have charged the system by. So the inclusion of the power dock would have been useless even if it had been included. Just something to keep in mind, and maybe clarify with customer support before you place your own orders.
The console itself is amazing though.
I ordered the upgraded Wii in a few weeks went by and it hadn't shipped within a month. Went by. It hadn't shipped so I got in touch with your customer service which is horrible by the way and they said oh it will ship by Friday. Friday came. It didn't ship. Call back in touch. Oh it will ship by next Friday for sure. Friday came it didn't ship and this went on for 2 months and finally I was able to cancel my order only because I paid with PayPal and PayPal couldn't get you to ship it. So I am extremely unhappy and I will never attempt to buy from sumu shop again
Amazing! Great quality, fantastic customer service, everything packed with utmost care and love. I got a free console as a giveaway from a friend, but i definitely would buy there again. Great price for what you get.
I have a problem with the left button… it doesn’t work well. Except for that problem everything it’s fine
You Need to wait a bit but It s absolutly worth the wait. The product Is Amazing. Thank you sumo ❤️
It took only a month to get the vita and it works well! Only one star off because it didn't 100% look like the picture (the listing had pink buttons and not just plain white like I received), and some of the pre-installed homebrew wasn't working so I had to re-do the modding. Overall still very happy with what I received since it came with a bunch of useful accessories and was otherwise what was described. Would still order again.
Got my game broken n they don’t wanna do anything
I am still waiting for my money back. I sent the Sumo Clutch Pro, and it arrived on September 25th because I had it shipped by registered mail. The guy in Paris says he received it, but their head office doesn't know anything about it. I've been dealing with this damn thing for months now. I want my money back. You have my money and the product!!!!!
Great customer service .I had to wait a little bit for the delivery ,but it was well worth it everything arrived as advertised .My ps vita looks like new ready to play with tons of games everything works no flaws I could not have asked for for more.Im looking to get an Nintendo DS from The sumoshop now they care about theirs customer shows from their customer service the packaging the quality of the product it shows they care about theirs customer and they have earn me as one.
Bought a PSP 3000 waited a whole month to get it. Reply back with emails with situations where battery could not work and not charge sent to multiple emails after that even pictures of it not charging no response back after a month still as of today, never got a respond back for a return that is bad business highly disappointed
I was so excited to receive the PSVita 2000. It took longer than expected, but I was patient because I knew it would be worth the wait.
When it was delivered, I was excited to play it. The loading took very long. Every time I boot the PSVita, it’s scanning game library which takes about 20+ mins before I can play. the buttons make a squeaky plastic-on-plastic rubbing noise, and the protective case it came with was broken at one of the hinges.
Does it play? Yes. But do I want to play it? No. Long starting boots as the interface scans game library, and when I push a button, the squeak noise is a huge annoyance.

Svar från SumoShopStore
Everything arrived as promised, can’t even tell that it’s refurbished and I can’t believe the amount of games that are on here. In total from the time I ordered until received was 5 weeks and there website will keep you fully informed on what process of the order you are in.

Svar från SumoShopStore
Wii is dope just wish they were actually Nintendo first part nunchucks not third party

Svar från SumoShopStore
The product was very good and high quality, but my product took almost 2 months to arrive after I made the purchase.
It was great, it arrived it look brand new they took care of my system so it made it safe and gave me all I need to take care of it took, the only reason I gave it 4 stars was just the but overall I fell in love with the PSP again
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