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Stunning Chairs Omdömen 

799
•
TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

I bought a Leather Air Suede Brown Naples Recliner Chair in November 2023, and today the recliner release lever snapped. I am elderly and need this facility. I'm very disappointed that the chair la... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Still early days of owning the chair but Carmona Chair was delivery precisely as promised. It was really easy to assemble as promised and looks and feels very good quality. Customer Service kept me... Se mer

Betygsatt 5 av 5 stjärnor

Arrived in perfect condition and on time. It looks lovely and is well made BUT it’s super firm so really quite uncomfortable, the perils of buying a chair online!

Betygsatt 5 av 5 stjärnor

Lovely item and really pleased with purchase but would really like to commend their customer services as above and beyond. Would happily recommend.


Företagsinformation

  1. Möbelaffär

Skrivet av företaget

Established in 2021, we at Stunning Chairs are a leading provider of exquisite and elegant chairs that elevate the aesthetics of any space. With a passion for design and a commitment to quality, we have built a reputation for delivering exceptional furniture that combines style, comfort, and functionality. We focus on distinctive designs — from bold patchwork pieces to classic wingbacks, swivel chairs, recliners and coordinated chair-and-footstool sets — all selected for style, comfort, and everyday practicality. With a customer-focused, no-nonsense approach, we aim to make buying a standout chair online simple, transparent and reliable.

Statement Chairs Delivered in 2-3 Days

Skrivet av företaget

Design-led chairs without high-street mark-ups
Standout, design-led chairs at genuinely competitive prices. By selling online and keeping overheads low, we offer distinctive styles without the high-street price tag — without compromising on quality or comfort.
Try & Decide in 30-Days
Take your time to make sure it’s right. You have 30 days to set up your chair at home and decide — return it within that period if it’s not the perfect fit (as-new condition).
1-Year Included Warranty
Every chair comes with a 1-year manufacturing warranty as standard, giving you reassurance that your purchase is covered against production faults.
7-Day Sales & Customer Support
7-days a week support by phone, email and live chat for clear advice before you order and support after delivery. Free fabric samples available to check colour and texture at home.

Free 2-3 Day UK Delivery

Quick, easy, boxed doorstep service

In stock and ready for fast delivery across the UK in 1–5 working days maximum. Optional assembly service available for elderly or disabled customers, or anyone who prefers a premium, hassle-free setup.

Kontaktuppgifter

Limited time chair sale now on

Save on selected designs — while stocks last!

4,6

Utmärkt

TrustScore 4.5 av 5

799 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 91 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(799)

391 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great chairs i have three now and all…

Great chairs i have three now and all amazing would recommend to anyone 😊

2 oktober 2026
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Svar från Stunning Chairs

Hi Dorothy, we are delighted to hear that you are pleased with your recent purchases! Thank you for taking the time to write your lovely feedback, recommendation and 5* review!

Betygsatt 1 av 5 stjärnor

Independent Engineer gives wrong assessment faulty chair

My partner has arthritis and needs a chair that can help him get up easily. We bought a chair six months ago. Easy to assemble. I noticed it was starting to lean to one side and then saw the leg of the chair had moved outwards. I screwed it back into the right position but ended up having to do this every evening. I contacted Stunning Chairs and they sent over an independent Engineer from Emmiera Group. He looked at the back of the chair and then I realised it was happening because the side of the chair had become disconnected from the back frame. He did notice the back leg but I told him it did that automatically every day. He then left and wrote a report to Stunning Chairs that the side of the chair had become disconnected because I had not screwed on the leg of the chair properly. Stunning Chairs then wrote to me to say that it was not a manufacturer's fault and thus I wouldn't get a replacement. I explained the leg of the chair was as a result of the broken chair not the other way around. We have now lost the money and can no longer use the chair. It was 'the independent expert's' word against mine. Stunning Chairs chose his wrong assessment over my honest account.

Update: the reply to my review confirms a complete lack of accountability through the ‘doubling down’ response. Not a good look.

5 oktober 2026
Omdöme utan inbjudan
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Svar från Stunning Chairs

We categorically reject the accusation that we unfairly favoured an engineer’s opinion over the customer’s account. Suggesting that a professional assessment was dismissed as incorrect simply because its findings did not align with the customer’s own interpretation is unfounded. The engineer was appointed to provide an independent, professional assessment, and we relied on their findings rather than speculation or assumption. It is wholly unreasonable to imply that the assessment was invalid simply because its conclusion was unfavourable to the customer. The findings identified incorrect assembly, which is not, in itself, evidence of a manufacturing defect. We stand firmly by our decision, which was based on professional evidence and a fair investigation, not bias or disregard for the customer’s account.

Betygsatt 5 av 5 stjärnor

Beautiful chair and very comfortable

Beautiful chair and very comfortable. It highlights the room. Service was very quick, the chair was with us within 3 days of purchase. The limited amount of assembly was easy. All-in-all a great chair for a great price, would definitely recommend.

1 oktober 2026
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Svar från Stunning Chairs

We are thrilled to hear that you had a great experience with us and our 3rd party courier! We are also delighted to hear that you are pleased with the comfort and quality of your recent purchase! Thank you for taking the time to write your wonderful feedback, recommendation and 5* review

Betygsatt 5 av 5 stjärnor

Lovely chair …

Came when delivery said it would easy set and great to use in summer house

1 oktober 2026
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Svar från Stunning Chairs

Hi Carys, we are delighted to hear that you had a great experience with us and our 3rd party courier! We are also thrilled to hear that you are pleased with your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!

Betygsatt 5 av 5 stjärnor

good product .good price

good product .good price. good delivery

30 september 2026
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Svar från Stunning Chairs

Hi Anthony, thank you for taking the time to write your wonderful feedback and 5* review!

Betygsatt 5 av 5 stjärnor

Just what the name of the app is…

Just what the name of the app is Stunning Chairs that is what I received
My second purchase in the last couple of months
Very happy customer

17 september 2026
Logotyp för Stunning Chairs

Svar från Stunning Chairs

Hi Mags, we are delighted to hear that you are pleased with your recent purchases! Thank you for taking the time to write your lovely feedback and 5* review!

Betygsatt 5 av 5 stjärnor

A beautiful chair at a reasonable price…

A beautiful chair at a reasonable price and first class service. Super fast delivery.

29 september 2026
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Svar från Stunning Chairs

Hi Anya, we are delighted to hear that you had a great experience with us and our 3rd party courier! We are also thrilled to hear that you are pleased with your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!

Betygsatt 4 av 5 stjärnor

The chair is lovely and I was kept up…

The chair is lovely and I was kept up to date with my delivery. The delivery did get changed but it came on the time that it was changed to. Lovely product and good service.

16 september 2026
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Svar från Stunning Chairs

Hi Ashley, we are thrilled to hear that you had a great experience with us and that you are pleased with your recent purchase! Thank you for taking the time to write your lovely feedback and 4* review!

Betygsatt 3 av 5 stjärnor

Lovely looking chair nice colour just a…

Lovely looking chair nice colour just a little firm not as comfortable as I thought hopefully it will soften

28 september 2026
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Svar från Stunning Chairs

Thank you for your feedback! As the chair is brand new, it may need a little more time and use to soften and become more comfortable. We hope you enjoy it more as it settles in!

Betygsatt 5 av 5 stjärnor

Great chairs - Value for money

Great chairs, value for money.
Had problems with delivery but customer services were great, communication was constant so no complaints!

14 september 2026
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Svar från Stunning Chairs

Hi Alison, we regret to hear that you had a negative experience with our 3rd party courier, but we are thrilled that our customer service team were able to resolve the issue. We are also delighted to hear that you are pleased with your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!

Betygsatt 5 av 5 stjärnor

I’m very happy with the chair which…

I’m very happy with the chair which arrived as promised. The drivers were helpful and careful and the chair looks great.

25 september 2026
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Svar från Stunning Chairs

Hi Janet, we are delighted to hear that you had a great experience with us and our 3rd party courier! We are also thrilled to hear that you are pleased with your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!

Betygsatt 5 av 5 stjärnor

Very quick delivery and the chair is…

Very quick delivery and the chair is beautiful and very comfy

25 september 2026
Logotyp för Stunning Chairs

Svar från Stunning Chairs

Hi Paula, we are thrilled to hear that you had a great experience with our 3rd party courier and that you are pleased with the comfort of your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!

Betygsatt 5 av 5 stjärnor

Broken chair leg

One of the legs broke on a chair purchased 18 months ago. I was helped straight away and new leg sent out straight away. Very good service.

17 september 2026
Logotyp för Stunning Chairs

Svar från Stunning Chairs

We are delighted to hear that you had a great experience with us and our lovely customer service team! Thank you for taking the time to write your wonderful feedback and 5* review!

Betygsatt 5 av 5 stjärnor

Great swift delivery and fabulous…

Great swift delivery and fabulous chair. Thanks

24 september 2026
Logotyp för Stunning Chairs

Svar från Stunning Chairs

Hi J, we are delighted to hear that you had a great experience with us and our 3rd party courier! We are also thrilled to hear that you are pleased with your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!

Betygsatt 5 av 5 stjärnor

Stunning arm chair

Stunning arm chair, my wife is over the moon with it!!

30 september 2026
Logotyp för Stunning Chairs

Svar från Stunning Chairs

Hi Mike, we are delighted to hear that you and your wife love your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!

Betygsatt 5 av 5 stjärnor

Perfect

Quick delivery, well packaged and easy to assemble. I am very pleased with my chair it's well made, very comfortable and is perfect for where I wanted it for. 👍

21 september 2026
Logotyp för Stunning Chairs

Svar från Stunning Chairs

Hi Susie, we are thrilled to hear that you had a great experience with us and that you are pleased with the quality and comfort of your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!

Betygsatt 4 av 5 stjärnor

Good price

Good price. Quick delivery.

22 september 2026
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Svar från Stunning Chairs

Hi Steve, thank you for your lovely feedback and 4* review!

Betygsatt 1 av 5 stjärnor

Not delivered!

Unfortunately the delivery never arrived... it was all going so well, DHL let them down badly and then I was offered a refund rather than delivery - which meant completing a lost form and backwards & forwards on email... such a shame as the items look great but never received anything - be aware of the delivery T&Cs I have not had a refund confirmed yet so no money and no chair!!

22 september 2026
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Svar från Stunning Chairs

We’re sorry that your delivery did not go as planned. Unfortunately, the delivery issue was caused by our 3rd party carrier, and we appreciate how frustrating it must have been to experience delays and additional correspondence before the matter could be resolved.

We’re also sorry to hear that you found our delivery terms and conditions unclear. We’d genuinely appreciate some clarification on this point. If you could let us know which part of our T&Cs you found incorrect or confusing, we would be happy to review this and make sure the information is as clear as possible for customers.

We’re sorry that you did not receive the chair and understand your disappointment with the overall experience.

Betygsatt 1 av 5 stjärnor

Without doubt the worst customer…

Without doubt the worst customer service in the history of shops opening. There's no point in writing it all down as nobody on this planet would believe it. It's a scam company from the start. Run while you can! In respect to your reply, the customer, ( being myself has not kept the chairs ) and donated them to charity, as there was no hope of ever recieving my money back for second hand delivered goods. Don't take it from me , read other very disatisfied customers

21 september 2026
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Svar från Stunning Chairs

We strongly reject the accusation that we are a “scam company.” This is entirely untrue and not supported by the facts.

Both chairs supplied were new products. Packaging can differ where boxes have been damaged or reinforced, and boucle upholstery can appear flatter after being compressed during packaging and transit.

We responded to the concerns raised, reviewed the photographs provided and requested further evidence to allow us to properly assess the issue. Following our correspondence, the customer chose to keep both chairs.

We are happy to address genuine concerns, but it is unfair to label our business a scam based on an unsubstantiated assumption that a chair was previously used.

Betygsatt 4 av 5 stjärnor

delivered quickly well packaged


Of good quality but check the dimensions carefuly before ordering

21 september 2026
Logotyp för Stunning Chairs

Svar från Stunning Chairs

Hi Anthony, we are delighted to hear that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your feedback and 4* review!

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