I bought a Leather Air Suede Brown Naples Recliner Chair in November 2023, and today the recliner release lever snapped. I am elderly and need this facility. I'm very disappointed that the chair la... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I bought a Leather Air Suede Brown Naples Recliner Chair in November 2023, and today the recliner release lever snapped. I am elderly and need this facility. I'm very disappointed that the chair la... Se mer
Företaget har svarat
Still early days of owning the chair but Carmona Chair was delivery precisely as promised. It was really easy to assemble as promised and looks and feels very good quality. Customer Service kept me... Se mer
Arrived in perfect condition and on time. It looks lovely and is well made BUT it’s super firm so really quite uncomfortable, the perils of buying a chair online!
Lovely item and really pleased with purchase but would really like to commend their customer services as above and beyond. Would happily recommend.
Established in 2021, we at Stunning Chairs are a leading provider of exquisite and elegant chairs that elevate the aesthetics of any space. With a passion for design and a commitment to quality, we have built a reputation for delivering exceptional furniture that combines style, comfort, and functionality. We focus on distinctive designs — from bold patchwork pieces to classic wingbacks, swivel chairs, recliners and coordinated chair-and-footstool sets — all selected for style, comfort, and everyday practicality. With a customer-focused, no-nonsense approach, we aim to make buying a standout chair online simple, transparent and reliable.
Skrivet av företaget
Quick, easy, boxed doorstep service
Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 91 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great chairs i have three now and all amazing would recommend to anyone 😊

Svar från Stunning Chairs
My partner has arthritis and needs a chair that can help him get up easily. We bought a chair six months ago. Easy to assemble. I noticed it was starting to lean to one side and then saw the leg of the chair had moved outwards. I screwed it back into the right position but ended up having to do this every evening. I contacted Stunning Chairs and they sent over an independent Engineer from Emmiera Group. He looked at the back of the chair and then I realised it was happening because the side of the chair had become disconnected from the back frame. He did notice the back leg but I told him it did that automatically every day. He then left and wrote a report to Stunning Chairs that the side of the chair had become disconnected because I had not screwed on the leg of the chair properly. Stunning Chairs then wrote to me to say that it was not a manufacturer's fault and thus I wouldn't get a replacement. I explained the leg of the chair was as a result of the broken chair not the other way around. We have now lost the money and can no longer use the chair. It was 'the independent expert's' word against mine. Stunning Chairs chose his wrong assessment over my honest account.
Update: the reply to my review confirms a complete lack of accountability through the ‘doubling down’ response. Not a good look.

Svar från Stunning Chairs
Beautiful chair and very comfortable. It highlights the room. Service was very quick, the chair was with us within 3 days of purchase. The limited amount of assembly was easy. All-in-all a great chair for a great price, would definitely recommend.

Svar från Stunning Chairs
Came when delivery said it would easy set and great to use in summer house

Svar från Stunning Chairs

Svar från Stunning Chairs
Just what the name of the app is Stunning Chairs that is what I received
My second purchase in the last couple of months
Very happy customer

Svar från Stunning Chairs
A beautiful chair at a reasonable price and first class service. Super fast delivery.

Svar från Stunning Chairs
The chair is lovely and I was kept up to date with my delivery. The delivery did get changed but it came on the time that it was changed to. Lovely product and good service.

Svar från Stunning Chairs
Lovely looking chair nice colour just a little firm not as comfortable as I thought hopefully it will soften

Svar från Stunning Chairs
Great chairs, value for money.
Had problems with delivery but customer services were great, communication was constant so no complaints!

Svar från Stunning Chairs
I’m very happy with the chair which arrived as promised. The drivers were helpful and careful and the chair looks great.

Svar från Stunning Chairs
Very quick delivery and the chair is beautiful and very comfy

Svar från Stunning Chairs
One of the legs broke on a chair purchased 18 months ago. I was helped straight away and new leg sent out straight away. Very good service.

Svar från Stunning Chairs

Svar från Stunning Chairs

Svar från Stunning Chairs
Quick delivery, well packaged and easy to assemble. I am very pleased with my chair it's well made, very comfortable and is perfect for where I wanted it for. 👍

Svar från Stunning Chairs
Unfortunately the delivery never arrived... it was all going so well, DHL let them down badly and then I was offered a refund rather than delivery - which meant completing a lost form and backwards & forwards on email... such a shame as the items look great but never received anything - be aware of the delivery T&Cs I have not had a refund confirmed yet so no money and no chair!!

Svar från Stunning Chairs
Without doubt the worst customer service in the history of shops opening. There's no point in writing it all down as nobody on this planet would believe it. It's a scam company from the start. Run while you can! In respect to your reply, the customer, ( being myself has not kept the chairs ) and donated them to charity, as there was no hope of ever recieving my money back for second hand delivered goods. Don't take it from me , read other very disatisfied customers

Svar från Stunning Chairs
Of good quality but check the dimensions carefuly before ordering

Svar från Stunning Chairs
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