Still early days of owning the chair but Carmona Chair was delivery precisely as promised. It was really easy to assemble as promised and looks and feels very good quality. Customer Service kept me... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Arrived in perfect condition and on time. It looks lovely and is well made BUT it’s super firm so really quite uncomfortable, the perils of buying a chair online!
Lovely item and really pleased with purchase but would really like to commend their customer services as above and beyond. Would happily recommend.
Fantastic armchair, well finished and full of character. If I could add some constructive comments, they would be: -a thicker back for extra comfort -a higher back. My husband is 5.8 feet and he fe... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Established in 2021, we at Stunning Chairs are a leading provider of exquisite and elegant chairs that elevate the aesthetics of any space. With a passion for design and a commitment to quality, we have built a reputation for delivering exceptional furniture that combines style, comfort, and functionality. We focus on distinctive designs — from bold patchwork pieces to classic wingbacks, swivel chairs, recliners and coordinated chair-and-footstool sets — all selected for style, comfort, and everyday practicality. With a customer-focused, no-nonsense approach, we aim to make buying a standout chair online simple, transparent and reliable.
Statement Chairs Delivered in 2-3 Days
Skrivet av företaget
- Design-led chairs without high-street mark-ups
- Standout, design-led chairs at genuinely competitive prices. By selling online and keeping overheads low, we offer distinctive styles without the high-street price tag — without compromising on quality or comfort.
- Try & Decide in 30-Days
- Take your time to make sure it’s right. You have 30 days to set up your chair at home and decide — return it within that period if it’s not the perfect fit (as-new condition).
- 1-Year Included Warranty
- Every chair comes with a 1-year manufacturing warranty as standard, giving you reassurance that your purchase is covered against production faults.
- 7-Day Sales & Customer Support
- 7-days a week support by phone, email and live chat for clear advice before you order and support after delivery. Free fabric samples available to check colour and texture at home.
Free 2-3 Day UK Delivery
Quick, easy, boxed doorstep service
In stock and ready for fast delivery across the UK in 1–5 working days maximum. Optional assembly service available for elderly or disabled customers, or anyone who prefers a premium, hassle-free setup.
Kontaktuppgifter
Storbritannien
- 01484 971371
- info@stunnigchairs.co.uk
- stunningchairs.co.uk
Limited time chair sale now on
4,6
Utmärkt
800 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 91 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Delivered on time
Delivered on time. Easy to assemble. I was though surprised at how heavy the parts were. Guess that's why so sturdy!!
7 september 2026
Svar från Stunning Chairs
Hi Andy, we are thrilled to hear that you had a great experience with us and our 3rd party courier! We are also delighted to hear that you are pleased with your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!
Fast delivery and quality chair
2 september 2026
Svar från Stunning Chairs
We are delighted to hear that you had a great experience with us and that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!
Svar från Stunning Chairs
We are sorry that your order was not delivered to the correct address. However, we feel this review does not fully reflect the steps we took to resolve the situation.
As soon as we were made aware of the issue, we contacted DHL, investigated the delivery location, obtained the available GPS information and repeatedly requested that DHL retrieve and correctly deliver the parcels. We kept you updated throughout and provided all information available to us.
DHL had left the parcels approximately four minutes from your address, which was clearly unacceptable and not the level of service we expect from our delivery partner. When DHL was unable to resolve the situation, we arranged a full refund following receipt of the required documentation.
We completely understand your frustration with the delivery. However, we hope this response clarifies that we actively pursued the matter throughout and took the necessary steps to resolve it for you.
Svar från Stunning Chairs
Hi Darren, we are thrilled to hear that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!
Left outside front door all night
I love the chair, great quality and colour but it arrived without any indication of when it would arrive. I was out for the night and when I got home the following morning, it was on my doorstep - thank goodness!! - for all the world to see. Had I known it was coming, I would have made sure someone was in.
3 september 2026
Svar från Stunning Chairs
Hi Catherine, we are delighted to hear that you are pleased with the quality of your recent purchase! But we sincerely apologise for the negative experience you had with our 3rd party courier and we will ensure that your complaint is forwarded to them immediately. This is not how we want our customers to be treated nor their items of purchase. Again, we sincerely apologise for the negative experience you received and we hope this does not affect your future with us. Thank you for taking the time to write your feedback and 4* review!
Kind Regards,
Stunning Chairs
Excellent Service
From, selecting to delivery was exceptionally quick, well pleased with the product too.
3 september 2026
Svar från Stunning Chairs
Hi John, we are delighted to hear that you had a lovely experience with us and our 3rd party courier! We are also thrilled to hear that you are pleased with your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!
Svar från Stunning Chairs
Hi Louise, we are thrilled to hear that you had a great experience with us and our 3rd party courier! Thank you for taking the time to write your lovely feedback and 5* review!
They delivered very quickly
They delivered very quickly, unfortunately the delivery company they chose were terrible, they didn't let me know when or what time they would be arriving, when they finely did turn up at 20.40 they left my item outside for everyone to see, I have 2 bells on is a camera bell neither of them rang either bell, if it wasn't for my neighbour seeing it, it would have been there all night, I did ring the company to complain, they were very apologetic.
2 september 2026
Svar från Stunning Chairs
Hi Ike, we sincerely apologise for the negative experience you had with our 3rd party courier, we will ensure that your complaint is forwarded to them immediately. This is not how we want our customers to be treated, nor their items of purchase. Again, we sincerely apologise for your negative experience and we hope this does not affect your future with us. Thank you for taking the time to write your feedback and 4* review!
Kind Regards,
Stunning Chairs
Item delivered as ordered and ontime
2 september 2026
Svar från Stunning Chairs
Hi Rob, thank you for taking the time to write your wonderful feedback and 5* review!
Delighted with the whole process from…
Delighted with the whole process from ordering to delivery.
Kept updated with delivery times and was delivered when stated. We are super pleased with the product especially the quality.
My husband took delivery and was very impressed. He was 1 week post op with a knee replacement so wasn't much help, he said the guys were fantastic and couldn't have been more helpful
2 september 2026
Svar från Stunning Chairs
Hi Malcolm, we are delighted to hear that you had a great experience with us and our 3rd party courier! We are also thrilled to hear that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!
Love the chair
The chair fantastic thank you and I want to give you as a company 5 stars...chair is great but your delivery partnership with DHL is atrocious,so much so I tried to cancel my order (but unable to) 2 days I waited in for delivery to be told tried to deliver no one home ABSOLUTE LIE.....I was here the whole day on purpose as I was expecting it.When it did come the 2 guys were messing about in the road,larking about the box was damaged but chair was fine.Just not a good representation of the Stunning Chair company for no fault of their own....Chair 10/10.....delivery 1/10....which would make me question if I would purchase from them again which is a shame.
1 september 2026
Svar från Stunning Chairs
Thank you for your feedback. We are delighted to hear that you love your chair and would give us 5 stars as a company.
We are very sorry to hear about your delivery experience. This is not the level of service we expect from our third party carrier, DHL, and we understand your frustration after waiting in for your delivery.
We are pleased the chair arrived safely despite the damaged packaging. We will raise your feedback with DHL, as their service should reflect the standards we expect for our customers.
Great char, great price, great service…
Was looking for a small but comfortable chair to finish off my home office. This chair was a perfect size and had the added bonus of the fold down back to make even smaller if necessary. Price was great, ordering was also easy. Package arrived promptly and chair was spot on, feels like great quality and fits perfectly as per the measurements on the website!
1 september 2026
Svar från Stunning Chairs
Hi Stephen, we are thrilled to hear that you had a great experience with us and our 3rd party courier! We are also delighted to hear that you are pleased with the comfort and quality of your new chair! Thank you for taking the time to write your wonderful feedback and 5* review!
Svar från Stunning Chairs
We are thrilled to hear that you had a great experience with us and our 3rd party courier! We are also delighted to hear that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!
Chair Order
The chair order was easy, and the delivery was quick. Plus the delivery driver called in advance to let me know he was 30 minutes away and the delivery man was really nice and helpful
19 augusti 2026
Svar från Stunning Chairs
Hi Lisa, we delighted to hear that you had a great experience with us and our 3rd party courier! Thank you for taking the time to write your lovely feedback and 5* review!
Svar från Stunning Chairs
Hi Stephen, thank you for taking the time to write your lovely feedback and 4* review!
pity i can’t give a minus star
pity i can’t give a minus star. delivered promptly. The chairs were absolutely terrible patches stuck in and glues showing. Bent legs etc. I paid for assembly. So contacted and asked for a return and refund which they would only do if we package and boxed.. oI told them i’m disabled and as they took away the packaging its was impossibly for me to do. I have bubbled wrapped them at my expense and still refuse. It’s been over a week with only one return email daily. And i’m still waiting. The company has a whole is absolutely terrible. bad communication. won’t return just pass you off. I’m now going through a legal avenue to sue for the returns and expenses and delays.. You seriously have been warned shop around.. absolutely scamming company
Is like to further add. After receiving your reply that the time scales led to the speculation even now after making sure the packaging was better than the original you come back saying it will be 14 Days before i can expect a return.. i withdraw no comment im very serious about i felt the case was handled. 1/ Why should i have to repackage when the original was taken away.. best if you pay to have it assembled why dont that check for the bad faults .the products were not fit for purpose.SO i thought i was being scammed with second hand furniture which anybody else would have thought the same. I’m more than happy to show the quality of product your selling and let’s get peoples opinion.. No apologies here…
25 augusti 2026
Omdöme utan inbjudan
Svar från Stunning Chairs
We are sorry that you were unhappy with the furniture, and we take genuine product concerns seriously. However, we strongly disagree with the way this situation has been represented in this review.
Your correspondence shows that when you reported the issues, we requested photographs so that we could properly assess them. We subsequently offered either collection and a full refund or a replacement. The claim that we simply refused to accept the return is therefore not an accurate reflection of the resolution offered.
We also strongly reject the accusation that we are a “scamming company.” This is an extremely serious allegation and is completely unfounded. We have acted to address your concerns and offered a full refund with collection.
We accept that you were disappointed with the furniture, but dissatisfaction with a product or the handling of a complaint does not justify making allegations of criminal or dishonest conduct that are not supported by the correspondence.
We stand by the actions taken in this case and believe the review should reflect the full circumstances rather than suggesting that no resolution was offered.
I love my chair but disappointed with your delivery team DHL
I love my chair
It is beautiful
However, the DHL team put you at a disadvantage by leaving it at another address.
They didn't call prior to delivery, as promised, they just dumped the delivery and sent me communication that it had been delivered so I had to trace the item.
10 augusti 2026
Svar från Stunning Chairs
Thank you for your feedback. We are delighted to hear that you love your chair.
We are sorry to hear about your delivery experience. This is not the level of service we expect from our third party carrier, DHL. Leaving your delivery at another address without calling as promised is clearly unacceptable and not the experience we want for our customers.
We will raise this feedback with DHL and thank you for bringing it to our attention.
Good choices on the website
Good choices on the website, accurate descriptions and easy to use. Timely delivery and excellent products
18 augusti 2026
Svar från Stunning Chairs
Hi Ann, we are thrilled to hear that you had a great experience with us and our 3rd party courier! We are also delighted to hear that you are pleased with your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!
The chair was delivered on time.
The chair was delivered on time.
It's very comfortable
28 augusti 2026
Svar från Stunning Chairs
We are thrilled to hear that you had a great experience with us and our 3rd party courier! We are also delighted to hear that you are pleased with the comfort of your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!
Excellent quality chair.
Excellent quality chair. Beautiful colour, exactly as shown. Very well packaged. Great delivery. Would use this company again. Highly recommend.
28 augusti 2026
Svar från Stunning Chairs
Hi Susan, we are delighted to hear that you had a great experience with us and our 3rd party courier! We are also thrilled to hear that you are pleased with the quality of your recent purchase! Thank you for taking the time to write your lovely feedback, recommendation and 5* review!
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