Student Cribs Omdömen 

Steve Pritchard came to repair our lightings. Really nice guy. Explain the processes thoroughly and concisely. Never had an issue with maintenance and repair

Badly damaged door, speedy response from Paul and Mike, Paul picked up a new door for us, Mike fitting it, all done within the day! Amazing service!

Really nice flat, stayed here for a year with hardly any problems and any problems we did have Gavin always sorted it out timely. Would recommend

helpful friendly positive fast worker gave us his dustpan

5 of us live in one of student-cribs houses in Nottingham. They hardly respond to any of your reports on the house. We’ve had mould in all of our rooms, hasn’t been fixed for 2 weeks now and it getting worse. Random things went missing between us viewing the house and getting into the house e.g the gardens benches are no longer there which we asked if we would have prior to moving in which they responded with yes. We got told that we have to sort out own bills out which we did and after a month realised we were paying 2 different bills for 2 separate companies which we didn’t get told about. Our boiler has broken 5 times and they don’t respond to fixing it, had to call and email them and then they finally came. The only positive is how lovely the maintenance people actually are. When they do finally come they are very lovely and up for a nice chat.

Paul and Mike came and fixed my ceiling and couldn’t have been more efficient. They were professional, punctual and clearly very experienced. The work was completed to a high standard and they made sure everything was clean and tidy before they left. I really appreciated their friendly attitude and clear communication throughout the job. I wouldn’t hesitate to recommend them to anyone needing maintenance or repair work.

Steve Pritchard did a perfect job on the wall plaster, was super friendly as well, really great service.

Steve was very Kind and efficient with his work!

Steve did a brilliant job panting our bannister and is such a lovely guy would highly recommend

The matinance guys are great, Dale has been round so often and is always lovly and as helpfull as possible even when hes not been given the tools to fix the problem.
Theres also ant and mark who are always a huge help when they come round

Stay as far away from student cribs as possible, I lived in one of their leeds houses for a 2nd year student tenancy. They conduct inspections with 0 notice and illegally look through your belongings when you are away, going through your drawers and under your bed looking for anything. During winter our boiler stopped working and was left with no heating or warm water for 3 weeks in -1 degree weather, we all had to go out and buy heaters for our rooms as student cribs refused to fix the boiler for 2 weeks until we threatened to take them to court for negligence. They don’t respond to maintenance requests on their portal as they seem to just not care. They call themselves student cribs yet are not student friendly whatsoever. STAY WELL AWAY

Mike H who works for maintenance in the Liverpool area really helped me out with unresolved issues I’ve had with my room. He sorted everything instantly. From the beginning of moving in, in September my blind had broken, I put in various requests for it to be fixed but nothing was done. Mentioned it to Mike today and he’s already ordered me a new blind that can be fitted in a week. He’s amazing.

Steve was great, repaired our loo seat incredibly quickly, and is very lovely

Steve came to fix a door handle and was very efficient and friendly!

Great work by Steve! Thank you so much. He fixed our shower (and many other maintenance requests). Steve is always very cheerful, kind and most helpful!

Absolutely awful, do not live with them ever. Water is pouring through our ceiling and both of our showers have stopped working, we now have to working shower. They have refused to come out because it is not ‘life threatening’ - a reoccurring theme. No wifi after 5 months, our whole house is extremely stressed. We cannot do any university work and we are in our final year, the call team are extremely dismissive as well as the maintenance team. I could go on but just do not go with them, for your own mental sanity.

Do not use this housing company. I live in one of the Liverpool student houses and have requested a new front door key 4 times now within the past 2 weeks. I’m yet to have any news about getting a new one. I also had a phone call with them and they said they will log it on the system and I’ll get an email. I got neither.

Both Raymond and Jack, got back to me promptly with information. They were understanding and things were sorted immediately with their responses, which I greatly appreciate!

Great maintenance

Agreed a contract and paid a retainer. Then get sent a new contract with no explanation as to what had changed and a deadline to respond. Emailed them twice without response and can't get through on the phone. Disappointed with very poor communication. Would not recommend using.