Student Cribs Omdömen 

1 916
•
TrustScore 4.5 av 5

4,3

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Mike H is unbelievably professional, helpful and kind. He is always so quick to help us no matter what we need, when we moved in there was a few issues but since Mike has been around he has solved the... Se mer

Betygsatt 2 av 5 stjärnor

Although relatively responsive when it came to any maintenance issues their comms is otherwise pretty shocking. Despite paying the rent in full every month I received 2 invoices for further small amo... Se mer

Betygsatt 5 av 5 stjärnor

Mike H really helped us out with the rat problem we were having at our place, along with being very hospitable and friendly to talk to as well.

Betygsatt 5 av 5 stjärnor

David and Harry are so useful with queries and solve issues quick when asked. They are always a good laugh and are always happy to hold a conversation with you about your day.

Företagsinformation

  1. Studentbostadscenter

Skrivet av företaget

Student Cribs are the leading provider of second and third year university accommodation in the UK. Student Cribs offer exceptional student accommodation in the best locations in 23 British cities. We offer stylish and contemporary properties with the most modern facilities. With Student Cribs you enjoy a better standard of living, whilst also experiencing the peace of mind that you are living somewhere secure.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 22 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(1 916)

192 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Couldn’t recommend them enough- Mike and John

Couldn’t recommend them enough, they fix issues straight away and are so helpful to students. Mike H and John are great and make us feel very comfortable and safe. We have had bad experiences with student landlords in the past and they have restored our confidence in them. Couldn’t thankyou both enough!!! From Woodcroft Road

30 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I wanted to thank Mike.H and John for…

I wanted to thank Mike.H and John for working really hard to keep our house functioning and consistently putting in extra effort in the work they do. In trickier, we had an issue with our shower overflowing and water started leaking through the roof, and Mike.H and John immediately came over to sort the issue, identifying what was wrong and even giving our shower an extra clean in the process which was fabulous.

29 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not choose student cribs if you…

Do not choose student cribs if you value your privacy!

Maintenance and external contractors will just let themselves in and set up in your kitchen while you are asleep. This has happened on several occasions now, me and my flatmates have complained several times with nothing being done about it. Who doesn't love waking up to 5 random men in your kitchen?

They will also happily let the walls grow mould and rot but you may come home to scaffolding put up with no notice!

We didn't let the maintenance men in because no works were scheduled and they were aggressively banging on the door. So of course my flat mates who were in did not feel safe answering. These contractors then decided to just break in through our alleyway entrance instead!

I wouldn't recommend student cribs to anyone, for the prices they charge it is certainly not worth it.

The communication with customer service is abysmal and they will do absolutely nothing to help you.

27 april 2026
Omdöme utan inbjudan
Logotyp för Student Cribs

Svar från Student Cribs

Hi Eleanor,

We’re sorry to hear about your experience, and we completely understand your concerns. Your property manager has now been in touch with you directly to address the situation and is working to ensure that any other outstanding issues are resolved as quickly as possible.

We appreciate your patience and understanding while this is being handled, and we remain committed to improving your experience moving forward.

Thank you,
The Student Cribs Team

Betygsatt 5 av 5 stjärnor

Amazing service and people

In the Cardiff area, and whenever issues arise, Student Cribs have been consistently efficient and helpful. Very thankful to Gavin and Gethyn who have been so friendly and helpful whenever we need things maintained or fixed.

23 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not rent with this accommodation. Extremely Disappointing.

Do not rent with this accommodation at all. I stayed in one of their accommodations in Leicester and unfortunately had an extremely disappointing experience.

There were ongoing issues with hygiene in the shared kitchen and bathrooms, which were often left in a poor and sometimes unusable condition. Despite regular inspections (usually once every month) these issues did not seem to be addressed.

The biggest problem has been with the temperature and the ventilation. My room was consistently very hot (27-30 degrees) with no way to control it due to the thermostat and poor airflow made it difficult to sleep comfortably, even during the winter months. This had a noticeable impact on my mental health as well as my physical health.

There were also maintenance concerns, including a non functioning extractor fan, consistently clogged drainage systems in the bathrooms of my flat, and a previous ceiling leak that caused flooding and affected the light fixtures and usage of sinks and the washing machine.

For the price charged, the overall standard of living and management response was unfortunately disappointing. I will never rent with this company again.

21 april 2026
Omdöme utan inbjudan
Logotyp för Student Cribs

Svar från Student Cribs

Dear Amy,

Thank you for taking the time to share your feedback with us. We’re very sorry to hear that this has been your experience, as it’s not the level of service we aim to provide.

We completely understand how frustrating maintenance issues can be, and we appreciate you bringing this to our attention. Your dedicated Portfolio Manager has now been in touch and has arranged for these concerns to be logged with our maintenance team, who will be attending to them as soon as possible.

We will continue to follow up to ensure everything is resolved to a satisfactory standard. In the meantime, if you have any further concerns or would like an update, please don’t hesitate to reach out through our usual channels.

Kind regards,
The Student Cribs Team

Betygsatt 1 av 5 stjärnor

Living in a student cribs house

After living in a Student Cribs property for a year, I can honestly write this review advising any student who is debating going with them for their student house to reconsider. For the last few months, we have had nearly every appliance break in our kitchen through no fault of our own- we entered the property with a non working washing machine that took 6-8 weeks to be fixed and left us resorting to the laundrette down the road, and only was resolved when we threatened taking matters further. Our washing machine's plug socket melted into the wall and our dryer has broken. We have had continuous mould problems in the bedrooms and did not have a replacement bench outside for half a year. Our boiler has broken repeatedly, leaving us with no heating or hot water, and even now as it's 'fixed', we have to re-set it far too often to be safe. The two maintenance men are the saving grace for this company and they do their best, but also are the only 2 people for hundreds of student cribs properties, so no wonder nothing is ever fixed timely. We know of people who have had their sinks collapse and been offered little compensation, and overall through word of mouth have come to the realisation we are one of many houses that are looked after insufficiently and have reoccurring problems with the company. I would recommend going with a much smaller student housing company that have a base in the city, so you are able to actually knock on their company door instead of trying to reach them on the phone with no reply.

9 oktober 2025
Omdöme utan inbjudan
Logotyp för Student Cribs

Svar från Student Cribs

Hi Lily,

Thank you for taking the time to share your feedback with us. We’re really sorry to hear about your experience, particularly with issues in the property not being resolved as quickly as expected.

We understand how frustrating it can be when things aren’t working properly for an extended period, and the impact this can have on your day-to-day comfort in your home. This is certainly not the experience we want for our tenants, and we appreciate you bringing it to our attention.

Your Portfolio Manager has reached out to you directly to better understand the situation and to ensure that all outstanding maintenance issues are being addressed as a priority. We will continue to follow up on this to make sure everything is resolved as quickly and effectively as possible.

Kind regards,
The Student Cribs Team

Betygsatt 5 av 5 stjärnor

Good house experience

Was a great experience the house was nice had a few faults but Mike H was unbelievable. Very kind and friendly and was always super helpful in replaying things, fixing breaks, painting the kitchen.

21 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

WARNING to Prospective Tenants

I strongly advise anyone considering signing a tenancy with Student Cribs to think very carefully before doing so.

Our experience has been extremely disappointing and costly. My daughter ended up having to pay not only for her own room but also for an empty one, which placed an unnecessary financial burden on her and us. Despite raising concerns, there was little support or flexibility offered.

Even more frustrating is the fact that repairs reported back in August are still not completed. This has caused ongoing inconvenience and shows a clear lack of responsiveness and responsibility from the company.

Their contracts are also very rigid, with NO BREAK CLAUSE included. This means tenants are locked in for the full term, even if their circumstances change unexpectedly. This lack of flexibility feels unfair and outdated, especially for students whose situations can change quickly.

Overall, this has been a very negative experience. In my opinion, the service is poor, the costs are excessive, and the terms heavily favour the company over the tenant.

I would strongly recommend that others avoid signing with Student Cribs and look for more reputable and tenant-friendly accommodation providers.

14 april 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Mike H in Liverpool

Mike H in Liverpool has been very helpful this year with making sure our jobs are done very efficiently. He has been brilliant, thank you :)

12 april 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Shaun (Student Cribs Salford) has been…

Shaun (Student Cribs Salford) has been a great help in resolving pretty much all of our issues recently, and is always quick with responding to maintenance requests.

Unfortunately student cribs is managed very poorly and the houses are not in a great shape. For instance, we’ve had many appliances and pieces of furniture break during our stay; however, this is not the fault of the maintenance team as they’ve been nothing but helpful. Thanks again Shaun!!

10 april 2026
Omdöme utan inbjudan

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