Mike H is unbelievably professional, helpful and kind. He is always so quick to help us no matter what we need, when we moved in there was a few issues but since Mike has been around he has solved the... Se mer
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Det här tycker kunderna
Although relatively responsive when it came to any maintenance issues their comms is otherwise pretty shocking. Despite paying the rent in full every month I received 2 invoices for further small amo... Se mer
Mike H really helped us out with the rat problem we were having at our place, along with being very hospitable and friendly to talk to as well.
David and Harry are so useful with queries and solve issues quick when asked. They are always a good laugh and are always happy to hold a conversation with you about your day.
Företagsinformation
Skrivet av företaget
Student Cribs are the leading provider of second and third year university accommodation in the UK. Student Cribs offer exceptional student accommodation in the best locations in 23 British cities. We offer stylish and contemporary properties with the most modern facilities. With Student Cribs you enjoy a better standard of living, whilst also experiencing the peace of mind that you are living somewhere secure.
Kontaktuppgifter
33 Cavendish Square, W1G0PW, London, Storbritannien
- 07592589181
- marketing@student-cribs.com
- student-cribs.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 22 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Couldn’t recommend them enough- Mike and John
Couldn’t recommend them enough, they fix issues straight away and are so helpful to students. Mike H and John are great and make us feel very comfortable and safe. We have had bad experiences with student landlords in the past and they have restored our confidence in them. Couldn’t thankyou both enough!!! From Woodcroft Road
Fast service and good housing
Paul was really excellent and solved our problem quickly.
I wanted to thank Mike.H and John for…
I wanted to thank Mike.H and John for working really hard to keep our house functioning and consistently putting in extra effort in the work they do. In trickier, we had an issue with our shower overflowing and water started leaking through the roof, and Mike.H and John immediately came over to sort the issue, identifying what was wrong and even giving our shower an extra clean in the process which was fabulous.
Paul and Tony did a fantastic job…
Paul and Tony did a fantastic job fixing our bathroom
Thanks it was quite helpful!!
Do not choose student cribs if you…
Do not choose student cribs if you value your privacy!
Maintenance and external contractors will just let themselves in and set up in your kitchen while you are asleep. This has happened on several occasions now, me and my flatmates have complained several times with nothing being done about it. Who doesn't love waking up to 5 random men in your kitchen?
They will also happily let the walls grow mould and rot but you may come home to scaffolding put up with no notice!
We didn't let the maintenance men in because no works were scheduled and they were aggressively banging on the door. So of course my flat mates who were in did not feel safe answering. These contractors then decided to just break in through our alleyway entrance instead!
I wouldn't recommend student cribs to anyone, for the prices they charge it is certainly not worth it.
The communication with customer service is abysmal and they will do absolutely nothing to help you.

Svar från Student Cribs
Sean installed a new flat pack…
Sean installed a new flat pack wardrobe for me. Was very quick and efficient, great job!
Amazing service and people
In the Cardiff area, and whenever issues arise, Student Cribs have been consistently efficient and helpful. Very thankful to Gavin and Gethyn who have been so friendly and helpful whenever we need things maintained or fixed.
Good review
James sorted my query out really quickly, and professionally.
Do not rent with this accommodation. Extremely Disappointing.
Do not rent with this accommodation at all. I stayed in one of their accommodations in Leicester and unfortunately had an extremely disappointing experience.
There were ongoing issues with hygiene in the shared kitchen and bathrooms, which were often left in a poor and sometimes unusable condition. Despite regular inspections (usually once every month) these issues did not seem to be addressed.
The biggest problem has been with the temperature and the ventilation. My room was consistently very hot (27-30 degrees) with no way to control it due to the thermostat and poor airflow made it difficult to sleep comfortably, even during the winter months. This had a noticeable impact on my mental health as well as my physical health.
There were also maintenance concerns, including a non functioning extractor fan, consistently clogged drainage systems in the bathrooms of my flat, and a previous ceiling leak that caused flooding and affected the light fixtures and usage of sinks and the washing machine.
For the price charged, the overall standard of living and management response was unfortunately disappointing. I will never rent with this company again.

Svar från Student Cribs
Living in a student cribs house
After living in a Student Cribs property for a year, I can honestly write this review advising any student who is debating going with them for their student house to reconsider. For the last few months, we have had nearly every appliance break in our kitchen through no fault of our own- we entered the property with a non working washing machine that took 6-8 weeks to be fixed and left us resorting to the laundrette down the road, and only was resolved when we threatened taking matters further. Our washing machine's plug socket melted into the wall and our dryer has broken. We have had continuous mould problems in the bedrooms and did not have a replacement bench outside for half a year. Our boiler has broken repeatedly, leaving us with no heating or hot water, and even now as it's 'fixed', we have to re-set it far too often to be safe. The two maintenance men are the saving grace for this company and they do their best, but also are the only 2 people for hundreds of student cribs properties, so no wonder nothing is ever fixed timely. We know of people who have had their sinks collapse and been offered little compensation, and overall through word of mouth have come to the realisation we are one of many houses that are looked after insufficiently and have reoccurring problems with the company. I would recommend going with a much smaller student housing company that have a base in the city, so you are able to actually knock on their company door instead of trying to reach them on the phone with no reply.

Svar från Student Cribs
Paul from Student Cribs Exeter
Thank you to Paul from Student Cribs Exeter for fixing our bathroom window so quickly. We really appreciate you securing our house so well!
We had Mike H as our maintenance man…
We had Mike H as our maintenance man and he made our tenancy far better, as there were a number of things that needed fixing and he got them all sorted to a high standard.
Good house experience
Was a great experience the house was nice had a few faults but Mike H was unbelievable. Very kind and friendly and was always super helpful in replaying things, fixing breaks, painting the kitchen.
Had such a great experience
Had such a great experience. Mike H especially is super friendly and always helps when things in the house go wrong. He did an excellent job at painting our walls!
WARNING to Prospective Tenants
I strongly advise anyone considering signing a tenancy with Student Cribs to think very carefully before doing so.
Our experience has been extremely disappointing and costly. My daughter ended up having to pay not only for her own room but also for an empty one, which placed an unnecessary financial burden on her and us. Despite raising concerns, there was little support or flexibility offered.
Even more frustrating is the fact that repairs reported back in August are still not completed. This has caused ongoing inconvenience and shows a clear lack of responsiveness and responsibility from the company.
Their contracts are also very rigid, with NO BREAK CLAUSE included. This means tenants are locked in for the full term, even if their circumstances change unexpectedly. This lack of flexibility feels unfair and outdated, especially for students whose situations can change quickly.
Overall, this has been a very negative experience. In my opinion, the service is poor, the costs are excessive, and the terms heavily favour the company over the tenant.
I would strongly recommend that others avoid signing with Student Cribs and look for more reputable and tenant-friendly accommodation providers.
Mike H in Liverpool
Mike H in Liverpool has been very helpful this year with making sure our jobs are done very efficiently. He has been brilliant, thank you :)
Mike H was wonderful and always helped…
Mike H was wonderful and always helped us out when we needed it. He went out of his way to ensure our comfort and safety in Liverpool. Thank you Mike!
Shaun (Student Cribs Salford) has been…
Shaun (Student Cribs Salford) has been a great help in resolving pretty much all of our issues recently, and is always quick with responding to maintenance requests.
Unfortunately student cribs is managed very poorly and the houses are not in a great shape. For instance, we’ve had many appliances and pieces of furniture break during our stay; however, this is not the fault of the maintenance team as they’ve been nothing but helpful. Thanks again Shaun!!
We reported some issues in our house…
We reported some issues in our house and Mike Cousins came round and sorted it all out for us he is a really nice chap and seems to get things sorted very quickly, thank you Mike!
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