I had multiple copyright claims on my YouTube videos, including issues with tracks whose titles had changed in the library. Franco was incredibly helpful, professional, and fast. He contacted the clai... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've been a subscriber and user of Storyblocks for many years back to 2012 or so. I love their concierge service to resolve any issue, Billing, Copyright, etc. I recomend you use this invaluable res... Se mer
Had a great experience dealing with a tricky billing issue. Franco and the team did a great job communicating with me and figuring things out. Thank you so much!
Despite the pricing page is confusing (it says amount per month in bold but "billed annualy" in fine print) the support was able to switch me to monthly plan (with higher price of course) and succesfu... Se mer
Företagsinformation
Skrivet av företaget
Storyblocks gives marketers and creatives the ability to create professional-quality projects by supplying them with an huge library of royalty free stock content and unlimited downloads. With over 2 million footage clips, music tracks, images, and templates for software like DaVinci Resolve, Premiere Pro, and more, we provide everything you need to create without limitations.
Kontaktuppgifter
1515 N. Courthouse Rd., 22201, Arlington, USA
- support@storyblocks.com
- storyblocks.com
4,8
Utmärkt
2 tn omdömen
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing life saving help
Amazing life saving help. Super appreciative of the service.
18 november 2024
Omdöme utan inbjudan
"I've had a great experience using…
"I've had a great experience using Storyblocks. The platform offers an excellent variety of high-quality content, and it’s very user-friendly. The resources are perfect for my design projects, and the subscription model is flexible and cost-effective. Overall, Storyblocks has been a valuable tool for me, and I highly recommend it to other creators looking for top-tier media content."
21 november 2024
Omdöme utan inbjudan
They handled it!
I had a fraudulent YouTube claim on my most popular video. My YouTube channel is for my business, so this was a significant hit. But storyblocks took care of everything and now my video is back to normal. Such a relief!! It also a relief to know that storyblocks has my back if this happens again in the future. Thank you!!
20 november 2024
Omdöme utan inbjudan
Franco at Storyblock.com was very…
Franco at Storyblock.com was very helpful and quickly responded to my query and assisted in setting up a additional YT channel. thank you!
14 november 2024
Omdöme utan inbjudan
I’ve been a loyal customer of theirs…
I’ve been a loyal customer of theirs for nine years now. Whenever I had any questions, they were always quick to respond. Whenever I encountered an issue related to copyright issues on YouTube, they resolved it promptly.
14 november 2024
Omdöme utan inbjudan
Gave refund even after my mistake
After my mistake with our subscription, support was very helpful and willing to work with me on a refund. Very understanding.
13 november 2024
Omdöme utan inbjudan
Thanks to Franco who was able to…
Thanks to Franco who was able to resolve my payment dispute quickly and easily!
13 november 2024
Omdöme utan inbjudan
Franco was very helpful
Franco was very helpful. Thanks for the fast response and friendly service
13 november 2024
Omdöme utan inbjudan
everything perfect
perfect database, great videos, fantatic customer service!!!
13 november 2024
Omdöme utan inbjudan
Quick response and solved my question
4 november 2024
Omdöme utan inbjudan
Great technical help and very patient!
Beau helped with a technical issue on my video. He kept at the issue until it was totally resolved. Great technical help and very patient! The platform is easy to navigate and I'm not a very technical person.
1 november 2024
Omdöme utan inbjudan
Helpful
The associates at Storyblocks were so helpful when I had trouble with my purchase.
30 oktober 2024
Omdöme utan inbjudan
Great client service and quality…
Great client service and quality products to use.
30 oktober 2024
Omdöme utan inbjudan
Storyblocks has a great library and support team
Storyblocks has a lot of great content to use for digital media. They also have a great customer support center. They helped me correct my subscription and resolved my concern right away. I will definitely be using storyblocks on multiple occasions to help me with my digital asset needs!
28 oktober 2024
Omdöme utan inbjudan
Fantastic experience!
Fantastic experience from start to finish. The products were good and I was really happy with everything I got from Storyblocks. Upon pivoting my content and no longer needing their services, I also realized I made a mistake and double subscribed. Their customer service team responded immediately and refunded me for the error on my part.
I would absolutely used their service again in the future!
28 oktober 2024
Omdöme utan inbjudan
I had two questions regarding copyright…
I had two questions regarding copyright claims on Yourtube znd they were both addressed quickly and clearly. Awesome job!
28 oktober 2024
Omdöme utan inbjudan
Franco quickly and accurately helped me…
Franco quickly and accurately helped me with creating a new account and transferring my plan over to it. I really appreciated how fast and precise he was.
25 oktober 2024
Omdöme utan inbjudan
Franco was great at resolving my issues.
22 oktober 2024
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.