STORETS Omdömen 130

I bought from them twice, spending ~$100 each time, and items are never as good as they look in the pictures. I've never worn the clothes I bought because they aren't actually wearable!!

To begin with, I am leaving this review to help others who are deciding whether the quality of Storets.com is worth the price.

I ordered three items: a cardigan (cordelia pleated in black) and a long sleeved top (annabelle) in two colours, one in grey and the other in white.

The cardigan feels like nice, decent quality material and the style is great, however, it is much shorter than expected. Almost more of a crop top length, falling a little further than the waist, than what I expected from the pictures displayed it at hip length. The puffed sleeves, style and material are great though (but again, it's kind of a crop length - I'm 168cm - so it ruins the look by clashing with the puff sleeves a bit).

The two tops look very different from their pictures. The photos show the tops as fitted, although the the tops I received are much larger than expected (i ordered a S/M and they are more of a M/L (AU 12-14) and very square/boxy. The material is thin and hard/rough.

I was disappointed with the two tops and as well as with the cardigan. If the cardigan wasn't weirdly short, the cardigan would have been a great buy style wise (the price is more just normal - not great or bad). For the quality and price, I kind of perceive what I bought as me paying at least $40 too much for the three items (I spent $160 AUD in total), mostly because the tops are quite bad and the cardigan is more crop than just a nice normal length.

As the cardigan material was quite nice, I would perhaps shop here again for outwear.

I ordered the Jacket and Skirt Set, and it was really good.
I can not see it elsewhere and I feel good to buy it at a discount.
Thanks! Storets

Over priced found clothes and makeup on the site elsewhere (yesstyle) way cheaper AFTER i payed heaps for them.. Bought a hat and when received looked nothing like the photo and was so super cheap looking but cost me $80. I payed the money cause they make the stuff look way better quality than it is. Sucks. Haven't returned it yet but am hoping its not as bad of an experience as I'm reading here :(...

My parcel was stolen due to a mailman leaving my parcel with no signature and postal company refused to reimburse me. However Storets customer service was amazing, replied to all emails quickly and refunded me themselves when they had no obligation to do so. Can't say anything about the clothes because I never received them but customer service was great.

they sell dresses forever 21 quality which cost only about $30 in Korea and sell it on their website for $70 and $5 flat return fee is a false. They’ll deduct original shipping fee (expedited from Korea)PLUS that fraking $5 return fee. Worst experience ever!!

Honestly I'm so dissapointed !!!! I wanted to buy one houndstooth set from this website. It was on sale for 49,90. So I quickly added it to my cart and was looking for something other to buy as well. While I was looking for it (it was like 10 minutes) somebody from their team probably decided that the price is low and raised the price to at first 70,00 and then 89,90 !!!! Honestly ?!!!
This set was on this website at least for a year and always in some sale and then back to its original price again. As it was in sale for finally such a nice price and I decided to buy it, someone from their awful team just sees it in the system that someone has it in the basket and they raise the price to be higher !!! "Cause if she wants it, she'll be okay paying more, right ?" F.CK YOU stupid STORETS never gonna be ordering again...

It took them over 2 weeks to ship my package out so I was very unsatisfied at first but my anger all faded when I received the package. I was very impressed with the quality and authentic style. I've read comments that this brand has low quality clothings but I gave it a try anyways since their price point was good and I cannot be more satisfied quality wise. It would have been a 5 star experience should the shipping had been more fast.

So.. this company has the worse return policy and customer service. I placed an order for $200 and unfortunately the dress was too big and the blouse was not very flattering. I returned both items and got a refund for $180. I emailed customer service and you know what they said “after you returned all items your total became $0 which means we had to charge $15 for original shipping and $5 for return” basically saying that when you return things in order to get only the flat fee of $5 you have to keep $100 for your order even after the return. They purposely deceive customers on their website saying “free shipping for orders over $100 and $5 flat fee of return for US customers” guys.. save yourself all the pain and just don’t buy anything here. Not worth a penny.

I’m so unsatisfied and angry with this company.
I discovered storets on Instagram through the many famous “european” bloggers who wear their clothes. I was so impressed by the styles and the clothes, so i decided myself to buy a coat from them for 214 usd.

When i got the confirmation email i was surprised that it was an asian online shop based in seoul/ South korea.

The quality of the coat was very poor and wasn’t worth the 214$, it made me so sad since i was impassioned waiting for the new great coat.

They have very very poor return policy, i had to pay myself the shipping fees from Germany to south korea. I paid the 50€, and a few days after that i received a tax bill (76,19€) that i had to pay.

Never again Storets. And never trust the fake bloggers on Instagram.

I bought two items from Storets and got them after ages last week.They are the worst quality pieces of clothes I’ve ever bought.I spent over 200$ and they look cheaper that forever 21. I wore the tweed dress last night for my birthday and I noticed it’s ripped in the middle of the party.I only wore it for an hour,the cheapest quality tweed you can imagine.don’t Through your money out.horrible online shopping experience 👎👎👎

I never leave reviews, but Fedex lost my package and Storets worked with me and Fedex to find it and have them resend it to me for free even though Fedex was trying to charge me for it. Usually stores are hands-off once it is in Fedex/UPS/USPS's hands so I did not expect this, especially since, in my experience, a lot of overseas sites can be less helpful.

VERY IMPRESSED with the customer service and my clothing was exactly as pictured. Was skeptical since it was my first time ordering, but I will order from here again!!

Really bad return policy and customer service.

I placed an order over memorial holiday weekend and messed up on my address, so I immediately emailed them and they got back to within 12 hours and not only fixed my address but shipped my items out immediately too. They shipped it out Tuesday from Korea and it got to me Wednesday in the United States! I don’t know how they did it but I’m impressed! Items are super cute, nice quality and fit great!

A week ago I bought a two piece outfit from storets. I needed it for a party a week later.
After two days of having bought the outfit I got an email telling me one of the items I had already paid for, was out of stock. They told me they would restock it that same week and would all be sent to me that friday.
The next day, I got an email telling me that the item was still out of stock and would be stocked the following week and would be sent next wendsday.
Taking into account that I had bought the outfit to wear it as a whole I didn’t take up the offer they gave me to cancel the order, as they were only letting me cancel one piece of the two I bought.

Today, a week later, I’ve just received one of the two pieces I bought and haven’t heard still about the other item.

I decided to buy on storets cause I saw many Instagram models wearing it and I thought it would be high quality as it isn’t cheap either.

The quality of the only item I’ve gotten so far, doesn’t cost the 50 dollars i paid for it. It’s quality can be compared to online shops as romwe or wish.

Although the costumer service has been “nice” they were not clear when would I get the item, and were unprofessional.

I was really hyped about buying something from this brand as it looks really fashionable. Now I just feel scammed.
I don’t recommend it, I won’t buy anything else from here.
I don’t understand why they display items that are out of stock, and even more, let people buy them without informing them first.

I ride horses and need head protection. When visiting this store I ordered Knitted Riding Hat. This product offers good quality and is marketed at good price!

My mom bought me an evening dress, and I decided to pick up a beautiful clutch bag for it as the final element of the outfit. This site helped me find Black Velvet Gem Clutch Bag!

This is a one-star experience, but they were prompt in their response and I did not find their customer service to be less than acceptable. However, if you live in the US I warn against ordering from this website. The clothing is less than Forever 21 level and they charge Urban Outfitter prices. If you ever need to return anything you have to pay for the return shipment yourself...to Korea!!! I paid $70 to return a $200 order that's 3 pieces of clothing. You can send it back for half but then you would have no proof the package was ever received thus risking your refund.

I have ordered the Rae dress last week and I was counting down the days until it would get to my door so I could wear it. This was the first time I was ordering anything from Storets and due to the hype created around it, I was super excited and had really high expectations.

As excited as I was before, I am now deeply disappointed. First of all, the dress arrived all crinkled and as soon as I have opened the box, a smell of a cheap Chinese shop hit me.

I went on and took it out of the box, just to see the audacious fabric and threads hanging out everywhere screaming poor quality. After further examination, the stitches were not even straight at the standards that one would expect at this price point.

After trying it on, the dress fitted poorly as the shoulder straps are not adjustable and the upper part of the dress was revealing much more than is considered to be decent.

All in all, the dress does not look like the pictures advertised and needles to say, I wanted my money back and a payment to cover the custom tax that I will have to pay.

Not only their customer service team came back with an unreasonable email basically saying that it was the delivery that made it like that as it was ironed before delivery (definitely not!) and that the odour will disappear after washing(figure that!) and certainly not accepting that it was anything wrong with the dress as 'not faulty' and they will not pay for return as per their policy 'to make it fair for all customers'. Maybe fair for them, not the customer. Anyway... I am never purchasing anything else from them and I hope they go bankrupt as they are ripping off people.

I have recently purchased a couple of products from Storets and to be honest I was a bit scared after reading all the reviews, as they mention that customer service is pretty bad; however, I have had a totally different experience, very positive overall.

It is true that the clothes, quality-wise, don't worth the money as you can see that it is made with cheap materials and not much effort - still, they look nice on, but I am glad I did not pay full price for it.

Then, one of the items came earlier than the other as the latest one was out of stock for a week or so, but that is not something that bothered me, in just one week difference I had both things with me.

Now, my experience with the customer experience team: the first item to arrive came faulty, and I was very concern about if I would get an exchange and pay for sending the product back to Korea and the time it will get for the new piece to arrive, but the process ended up being very smooth as they agreed on sending me a new one right away with my other item that was gonna be shipped that same day and they, moreover, asked me to keep the faulty one to avoid bothering me. Both items arrived two days after. :)

Thanks Storets!