StopWaiting Omdömen 32

TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I live in England, but my GP is in Scotland (they are the nearest), and Scottish GPs are not allowed to refer to private hospitals, generally. Based on stopwaiting's report, they were prepared to push... Se mer

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Betygsatt 5 av 5 stjärnor

Both of my knees were diagnosed as having Osteoarthritis and replacements required. I was on the NHS waiting list for at least 6 months before I had heard of StopWaiting. I had TKR on my right kne... Se mer

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Betygsatt 5 av 5 stjärnor

I highly recommend anyone to use this service. I have been stuck on an urgent expedited cardiologist waiting list for months but after asking my Dr this morning, following Stop waitings advice, to sea... Se mer

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Betygsatt 4 av 5 stjärnor

Stopwaiting have tried to be as helpful as possible but when your medical records are incorrect and your GP won’t give you the time of day to correct them, it just grinds you down. I can’t really give... Se mer

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Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

32 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

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Betygsatt 5 av 5 stjärnor

Right and Left knee replacements

Both of my knees were diagnosed as having Osteoarthritis and replacements required. I was on the NHS waiting list for at least 6 months before I had heard of StopWaiting.
I had TKR on my right knee last August in the private hospital of my choice, after seeing the Consultant in April 2025. I saw the same Consultant in December who decided that I required a Medial PKR on my left one. I received an appointment for the operation in February and it was performed on the 18th April at the same private hospital by the same Consultant. All expenses have been covered by the NHS. 
So without the help and advice from StopWaiting, I doubt very much that it would have occurred in that timeline, if at all. I am at home now starting my recuperation and on the road to be able to walk and participate in sports activities pain free. All thanks to StopWaiting.

18 april 2026
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Svar från StopWaiting

Thank you so much for your detailed and thoughtful review, Russell — it really means a great deal to us.

We’re absolutely delighted to hear how well things have worked out for you. Being able to have both knees treated within that timeframe, at a private hospital of your choice and fully funded by the NHS, is exactly the kind of outcome we aim to help patients achieve.

It’s especially encouraging to hear that you were able to stay with the same consultant throughout, and that everything progressed smoothly from your first surgery through to your recent procedure in April.

Most importantly, it’s fantastic to know you’re now at home recovering and on the road to getting back to the activities you enjoy, pain free — that’s what it’s all about.

Thank you again for trusting StopWaiting and for taking the time to share your experience. Your feedback will give real confidence to others who may be unsure about their options.

Wishing you a smooth and speedy recovery.

Warm regards,
The StopWaiting Team

Betygsatt 5 av 5 stjärnor

Very clear and speedy communication and…

Very clear and speedy communication and great support and very helpful advice. I highly recommended these people.

20 april 2026
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Svar från StopWaiting

Thank you so much for your kind review — we really appreciate you taking the time to share your experience.

We’re delighted to hear that you found our communication clear and speedy, and that the support and advice were helpful. That’s exactly what we aim to provide, so it’s great to know it made a difference for you.

Your recommendation means a lot to us, and it also helps other patients feel more confident about exploring their options.

If there’s ever anything more we can help with — for yourself or someone you know — please don’t hesitate to get in touch.

Wishing you all the very best.

Warm regards,
The StopWaiting Team

Betygsatt 5 av 5 stjärnor

I live in England, GP in Scotland

I live in England, but my GP is in Scotland (they are the nearest), and Scottish GPs are not allowed to refer to private hospitals, generally. Based on stopwaiting's report, they were prepared to push their health board to allow me to go to an english private hospital. In the meantime my local English NHS hospital were pushed in to dealing with me, and i have had my hip replacement all very successful. Im convinced stopwaiting's report helped my NHS referral happen sooner.

2 juni 2025
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Svar från StopWaiting

That’s a fantastic outcome to hear—thank you so much for taking the time to share your experience, Lawrence.

We know how complex cross-border NHS arrangements can be, particularly when your GP is based in Scotland but your treatment options are in England. It’s really encouraging to hear that the information in your report helped support those conversations and ultimately contributed to you being seen and treated sooner.

Most importantly, we’re delighted that your hip replacement has been successful and that you’re now on the road to recovery.

Thank you again for your kind words—it genuinely means a great deal to us.

-StopWaiting Team

Betygsatt 5 av 5 stjärnor

Stopwaiting alleviates Anxious Helplessness

After being told by a local hospital that I could expect another 50 weeks waiting time for an appointment it was on my brother ‘s urgent advice that I contacted Stopwaitng. The morning following my enquiry I received a reply with the advice from Stopwaiting as to how to proceed and information of six private hospitals I could choose from! My GP agreed with astonished alacrity to the proposal and within 3 weeks I received my treatment. I was prepared to travel for my treatment but experienced such care and efficiency that I was extremely grateful to both the hospital I visited and Stopwaiting who had enabled this procedure.
I would like to add that my doctor’s surgery took note of the information about Stopwaiting to advise other patients caught in the current chaos of NHS waiting times.

2 januari 2026
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Svar från StopWaiting

Thank you very much for sharing your experience — we really appreciate you taking the time to write this.

Being told you may have to wait many more months for an appointment can leave people feeling understandably anxious and stuck, so we’re very glad we were able to help you find a way forward so quickly. It’s great to hear that your GP was so supportive and that you were able to receive treatment within just a few weeks, with such a positive experience at the hospital.

What you’ve highlighted about awareness is particularly important. Even now, it still surprises us how many people — including some GP practices — aren’t fully aware of how to access NHS-funded treatment through alternative hospitals under the Patient Choice system. As your experience shows, once the information is there, things can move very quickly.

It’s especially encouraging to hear that your surgery has taken note and may now be able to support other patients in a similar situation.

Thank you again for your kind words, and we wish you a smooth and continued recovery.

Warm regards,
The StopWaiting Team

Betygsatt 5 av 5 stjärnor

Stop Waiting delivered what it…

Stop Waiting delivered what it promised. I hadn’t appreciated that fact the NHS is committed to reducing surgery waiting times and in numerous areas this just isn’t practical due to limited bed space. I came across Stop Waiting who provided a list of alternative hospitals (small fee) where the waiting times were considerably shorter. In my case I was prepared to
travel and my hip replacement surgery was completed within three months against over twenty months in my local area.
I can’t thank them enough for providing the service and guidance and i am
more than happy to recommend their service.

13 februari 2026
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Svar från StopWaiting

Thank you so much for taking the time to leave such a thoughtful review.

Genuinely— not just because it means a lot to our team, but because your experience is exactly why StopWaiting exists in the first place.

What you’ve described is something so many patients still don’t realise: the NHS is committed to reducing waiting times, but in many areas it simply isn’t practical with the limits on beds, theatres, and capacity.

People often assume the long wait is unavoidable — when in reality, faster NHS-funded options can exist just a little further afield.

We’re really pleased we were able to help you find those alternative hospitals and that, by being willing to travel, you were able to have your hip replacement completed within three months rather than facing a twenty-month delay locally.

That’s a life-changing difference.

And honestly, we wish more people approached their situation the way you did — calmly choosing the best option available for them, rather than feeling stuck waiting simply because they weren’t told there was another route.

Thank you again for your recommendation. It means the world to us, and it will genuinely help other patients feel confident taking that first step.

Wishing you continued recovery and all the very best ahead.

Warm regards,
StopWaiting Team

Betygsatt 5 av 5 stjärnor

Excellent! Highly recommend Stop waiting.

I highly recommend anyone to use this service. I have been stuck on an urgent expedited cardiologist waiting list for months but after asking my Dr this morning, following Stop waitings advice, to search for an appointment outside my area I have been given an appointment in London. I am massively relieved and extremely grateful to Stop waiting. Use them . It can turn everything around for you. They are responsive and caring. I just wish everyone knew about them. Thank you Stop waiting!

9 februari 2026
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Svar från StopWaiting

Hi Andrea — thank you so much for this wonderful review.

We’re genuinely so relieved to hear you were able to secure a cardiology appointment in London after such a long and stressful wait. Being stuck on an urgent waiting list for months is incredibly difficult, and it means a lot that our guidance helped you and your GP explore options outside your local area.

Your words about feeling “massively relieved” are exactly why StopWaiting exists — to help people access the care they need sooner, especially when the waiting feels endless.

Thank you as well for mentioning that we were responsive and caring. We truly do our best to support people through what can be a very worrying time.

Wishing you all the very best for your upcoming appointment, and thank you again for recommending us so strongly.

Warmest regards,
The StopWaiting Team

Betygsatt 5 av 5 stjärnor

Great advice from Stopwaiting!

If you are expecting to wait a significant time for an operation on the NHS, then it would be a really good idea to get advice from Stopwaiting. They helped me to get treatment well within the 14 weeks which should be people's expectation from the NHS.

1 november 2025
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Svar från StopWaiting

Thank you so much for taking the time to leave this review. We’re really pleased to hear that our advice helped you secure treatment much sooner than expected. Long NHS waiting times can be incredibly frustrating, and our aim is always to help people understand their options and navigate the system with confidence. We’re glad we could support you in achieving a quicker outcome, and we wish you all the very best with your recovery.

StopWaiting Team

Betygsatt 5 av 5 stjärnor

Absolutely brilliant

Absolutely brilliant! Very helpful. I have tried and tried to get info from my GP about referring my wife to a different hospital for a hip replacement, without luck. I paid £69 for the highest plan from stopwaiting, because my wife had special needs, and it was worth every penny. Stopwaiting gave me the info I needed, written in clear to understand instructions, and in a very short time. I sent them further questions as things progressed, and they replied almost by return. I would recommend them to anyone!

24 november 2025
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Svar från StopWaiting

Thank you so much, George — what a lovely review to receive.

We're really glad we could help you and your wife, especially when you’d been struggling to get clear information from the GP. That’s exactly why StopWaiting exists, and it means a lot to hear the plan made things easier for you both.

It was no trouble at all replying to your follow-up questions — We're always happy to help as things move along!

Thanks again for the recommendation. Wishing you and your wife all the very best with her hip replacement journey.

— Warm Regards,
StopWaiting Team

Betygsatt 1 av 5 stjärnor

Complete con now ignoring messages as…

Complete con now ignoring messages as this does not work

26 september 2025
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Svar från StopWaiting

We’re really sorry you feel disappointed Nesreen, and we do appreciate you sharing your experience - even if not accurate.

Our service is built on official NHS guidance and the national NHS e-Referral system, which millions of patients use every year to access NHS care in NHS-contracted private hospitals.

We prepared and sent you your personalised guidance, complete with direct NHS links, but you elected not to action it. We've engaged with you via email when required (it's important to note we get a lot of enquiries so we deal with our enquiries chronologically).

We’re still here and very happy to support you in using your NHS rights whenever you’re ready.

Warm Regards,
StopWaiting Team

Betygsatt 5 av 5 stjärnor

This is the best advise I have had in years

Frustrated at being crippled having waiting over 2 years for a hip replacement I contacted Stopwaiting
They gave friendly advice and support to find a private surgeon who offered NHS operations
I quickly saw a surgeon and as Stopwaiting had suggested the waiting list was now 11-13 weeks not the additional 12 months the NHS were telling me
I think the public believe there is some kind of scam but believe me we have the right to choose our care despite my GPs reluctance to help

14 weeks on from my op I am pain free and able to lead a full an active life Stopwaiting helped me to re approach my GP and get the referral I was entitled to

5 mars 2025
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Svar från StopWaiting

Hi,

Your story absolutely made our day. You took the initiative, stood your ground, and made sure you got the care you were entitled to — and now, just 14 weeks after your operation, you’re living pain-free and active again. That’s exactly why we do what we do.

You’re right — there’s nothing “scammy” about exercising your NHS right to choose, but unfortunately many people don’t realise it’s even an option. By sharing your experience so openly, you’re helping others see that they can get their lives back without waiting years unnecessarily.

We’re so pleased you’re doing so well — and that you can now enjoy life without hip pain!

Betygsatt 5 av 5 stjärnor

Quite a helpful company

Quite a helpful company. For a small fee. They will give you the information required to get you seen earlier. They do not actually connect you to specialists or hospitals.
It is a self help situation, armed with a better understanding of the medical procedures available. Well worth the fee!

8 augusti 2025
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Svar från StopWaiting

Hi Barry,

Thanks so much for your kind words and for taking the time to leave a review. You’ve summed up exactly what we do — we equip people with the knowledge, steps, and hospital options they need to move their NHS care forward faster.

While we don’t make the hospital bookings ourselves, our Advice & Guidance is designed to put you firmly in control, so you’re not left waiting without a clear path forward. We’re delighted to hear you found the service well worth it.

Wishing you all the best with your treatment, and remember we’re always here if you need further support.

Warm regards,
The StopWaiting Team

Betygsatt 5 av 5 stjärnor

Best £50 I have ever spent

I Was waiting for over 9 months
for an orthopedic consultant appointment. I contacted stop waiting and 2 weeks later had an appointment and 2 weeks after that I had my first total hip replacement. Two months after that I had my other hip replacement and I am now recovering totaly pain free.
BEST £50 I HAVE EVER SPENT!

14 maj 2025
Omdöme utan inbjudan
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Svar från StopWaiting

Hi Andrew,

What an incredible journey — from 9 months of waiting to two hip replacements and now totally pain-free! We’re so pleased you trusted us to help you cut through the delays and get back to living life without pain.

Your words mean a lot to our small team, and hearing “Best £50 I have ever spent!” is the best review we could hope for (it's actually only £49, but we won't hold that against you).

Wishing you a smooth recovery and plenty of adventures with your new hips!

– The StopWaiting Team

Betygsatt 5 av 5 stjärnor

Confidence and empowerment

It gave me confidence to not wait for ever for nhs to get their lists sorted and empowered me with good advice

2 maj 2025
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Svar från StopWaiting

Hi Beti-Ann,

Thank you so much for your kind words. 💛
We love hearing that you felt more confident and empowered — that’s exactly what we aim for. Nobody should feel stuck on a waiting list with no options, and it’s great to know our advice helped you take control of your care.

Wishing you all the best on your journey to getting the treatment you need.

The Stop Waiting Team

Betygsatt 5 av 5 stjärnor

Harass the doctor

Stop waiting have been in touch and told me to hassle my doctor more for information. I’m due to have a partial knee replacement in the next 12 to 15 months. My knee has been bad for over 10 years so hoping Stopwaiting can help quicken the process…

7 augusti 2025
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Logotyp för StopWaiting

Svar från StopWaiting

Thank you for sharing your experience so far. We know how frustrating it is to face waiting, especially after already dealing with knee problems for over a decade.

We’ve given you some steps to help push your GP for updates — and in finding the fastest possible route to surgery. Many of our customers have been able to cut their wait dramatically once the right pathways are opened, and we’re hoping to help you do the same.

Please keep us posted on any updates — we’re in your corner until you’re through this and on the road to recovery.

– The Stop Waiting Team

Betygsatt 5 av 5 stjärnor

Deffo not a scam

From making the initial contact and paying the small fee (hubby was sceptical but agreed at the end of the day it's not a lot to loose if it was a scam) I like to prove him wrong.

The Information sent regarding the local private hospitals was thorough and i took my choice of hospital to my GP to refer me (again as he hadn't come across Stop Waiting was sceptical)

Anyway he sent an email and that afternoon my hospital of choice gor in touch.

I sm now booked in for my hip operation on 1st Oct- we had a holiday booked on the first date offered.

My advice is dont delay this is not a scam.

10 juli 2025
Omdöme utan inbjudan
Logotyp för StopWaiting

Svar från StopWaiting

Thank you so much for your kind words — and for trusting us, even with a bit of healthy scepticism in the household! We’re thrilled to hear your GP acted so quickly and that your chosen hospital got in touch the very same day — that's exactly the kind of outcome we love to see.

Wishing you all the best for your upcoming hip operation on 1st October (and we hope you enjoy that holiday too!). Thanks again for proving the sceptics wrong — and for helping others see that this really does work.

— The Stop Waiting Team 💙
www.stopwaiting.co.uk

Betygsatt 5 av 5 stjärnor

Can’t recommend this site enough its £49 well spent


— what an incredible outcome for my son! We're genuinely thrilled to hear that, thanks to your support and proactive approach he went from 10 months of waiting to surgery within just 4 weeks at The Alexandra. Hospital also followed up with a regime of Physio there.

5 augusti 2025
Omdöme utan inbjudan
Logotyp för StopWaiting

Svar från StopWaiting

Thank you so much for your kind words — we’re absolutely delighted to hear your son was able to get surgery within just 4 weeks after a 10-month wait. That’s exactly the kind of fast, high-quality NHS care we aim to help more people access.

We’re especially grateful that you’ve chosen to use our service again — your trust means a lot to us. It's always encouraging to see returning customers who recognise the value of taking action.

Thanks again for your support!

— The StopWaiting Team
www.stopwaiting.co.uk

Betygsatt 5 av 5 stjärnor

Can’t thank stop waiting enough.

Can’t thank stop waiting enough.
We were being fobbed off for months , as soon as stop waiting got involved we had an appointment with a specialist who referred me for a knee replacement at a private hospital paid for by the nhs .having the operation next week after only a 7 week wait.

18 juli 2025
Omdöme utan inbjudan
Logotyp för StopWaiting

Svar från StopWaiting

Thank you so much for your kind words — we’re absolutely thrilled to hear you’ve got your knee operation scheduled and didn’t have to wait years to get there.

Sadly, far too many people are still being pushed from pillar to post, unaware they have the right to faster care. It means a lot to us that we could help you cut through the red tape and get the treatment you need — in just 7 weeks, and fully funded by the NHS.

Wishing you the very best for your operation next week and a smooth, speedy recovery!
– The StopWaiting Team

Betygsatt 5 av 5 stjärnor

A refreshing change

A refreshing change, a company that is efficient, very knowledgeable and happy to support you in your decisions.
I can totally recommend Stop waiting they have helped me through all the hassle of hunting around for appropriate clinics and advice on complex issues.
A brilliant company! Many thanks.

11 juli 2025
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Svar från StopWaiting

Thank you for such a fantastic review — we’re genuinely delighted to hear you found our service efficient and supportive. Navigating NHS referrals and finding the right clinic can be overwhelming, especially with complex needs, so we’re really glad we could take that burden off your shoulders.

Your recommendation means a lot to us. We're always here if you need further support down the line.
Wishing you all the best on your healthcare journey!
– The StopWaiting Team

Betygsatt 5 av 5 stjärnor

Eye surgery avoiding queues

Panic stricken and needing cataract operation urgently. NHS could only offer 9-12 months on their waiting list.
Incredibly saw StopWaiting on Facebook and immediately contacted them (in fear and trepidation in case this was a scam).
They are Incredible. From my initial contact/payment until l walked out cataract free took just over one week. Amazing team, knowledgeable, efficient and helpful - 100%, recommend. All done on NHS but at a private hospital. StopWaiting to get things moving - please end your endless wait for an op.

22 februari 2025
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Svar från StopWaiting

Thank you so much for your kind words — and for putting your trust in us during what must have been a very stressful time.

We completely understand the fear and uncertainty that come with long NHS waiting times, especially when your vision is at stake. It means the world to hear that we could support you quickly, safely, and with the clarity you deserved.

We're thrilled that you're now cataract-free and doing well. Your experience is exactly why StopWaiting exists — to help people access the NHS-funded care they’re entitled to, without unnecessary delays.

Wishing you all the best,
The StopWaiting Team

Betygsatt 5 av 5 stjärnor

Quick and helpful

Spotted an advert on Facebook with lots of positive comments and gave them a try. They were very quick to respond, giving me the information I needed. Helpful team, recommend.

10 juni 2025
Omdöme utan inbjudan
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Svar från StopWaiting

Thank you for your review!

We’re so pleased you gave us a try. It's great to hear our team could get back to you quickly with the information you needed — we always aim to make things as clear and supportive as possible.

Really appreciate your recommendation, and we’re here if you need anything else in future.

Warm regards,
The StopWaiting Team

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