Not great. Carpet fitting rescheduled- not met Called 4 hours later onthe day of fitting only to be offered sincere apologies etc Then told of factory issues/delivery/hiccups in the warehouse etc... Se mer
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Plats
Byt platsRannoch Road, Birkenshaw Trading Estate, G71 5PR Uddingston, Scotland, GB
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Det här tycker kunderna
Our experience with Sterling was very informative, especially from David on our purchase of a leather suite, and then he passed us onto Sharon whom he informed us was great at her job. After choosin... Se mer
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Lots of different brand names BUT too similar to other furniture shops so not a first stop perhaps. Nothing for the younger ones setting up. V.limited in style - dated. More people in cafe than act... Se mer
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Quality of staff and furnishing on display. Layout of shop was ideal for browsing and we were not being pressured by staff. However, when we did require help the staff, Richie and Richard were extrem... Se mer
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Företagsinformation
Skrivet av företaget
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Kontaktuppgifter
Rannoch Road, Birkenshaw Trading Estate, G71 5PR, Uddingston, Scotland, Storbritannien
- 01698 811555
4,5
Utmärkt
346 omdömen
Ber kunder att lämna omdömen
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Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Svar från Sterling Home - Uddingston
Hi Mr Shaw
Thank you for taking the time to leave us a 5* review.
We love to hear from our customers and we are so happy you enjoyed the visit and that Arthur was helpful whilst not putting you under any pressure. It really is important to us that our customers enjoy coming into our stores.
We hope you love your suite when it arrives!
Kind Regards
The Sterling Home Team
Salesperson was very helpful and not…
Salesperson was very helpful and not pushy.Very good at listening to our needs.
21 juli 2025
Svar från Sterling Home - Uddingston
Hi Billy
Thank you for taking the time to leave us a 5* review following your visit to our Uddingston store.
We love to hear from our customers and we are so happy you enjoyed the visit and that the salesperson was very helpful whilst not putting you under any pressure. It really is important to us that our customers enjoy coming into our stores.
We hope you love your furniture when it arrives!
Kind Regards
The Sterling Home Team
Dealt with Eilidh in Uddingston
Dealt with Eilidh in Uddingston. Friendly, informative and super helpful. Eilidh let us make our choices, emailed the details to us to look over and home and think over. Arranged a suitable time for us to go back in and discuss and place order.
4 augusti 2025
Omdöme utan inbjudan
Svar från Sterling Home - Uddingston
Hi Greg
Thank you for your lovely review following your visit to our Uddingston store.
We are so happy that you enjoyed your shopping experience assisted by Eilidh.
Our sales team knowledge and experience means that they can support and guide you correctly through the sales experience so that you get a product that is suitable for you.
We are committed to satisfied customers and this means selling with integrity in a helpful and friendly manner. We do not want you to feel any pressure to buy before you are ready.
We really are happy that you had the confidence in Eilidh guidance to make your purchase and we are very grateful for your custom.
Hopefully, you will come back and see us again!
Kind Regards
The Sterling Home Team.
Took time to get the best choices.
21 juli 2025
Svar från Sterling Home - Uddingston
Hi Alastair
Thank you for leaving a review following your visit to our store in Uddingston.
We love that you took your time to browse through our furniture and made sure that your choice was the right one for you. We hope you love it!
Thank you for your valued custom!
Kind Regards
Sterling Home Team
Svar från Sterling Home - Uddingston
Hi Karen,
Thank you for your kind feedback !
We're so pleased to hear that our team at the Uddingston store were friendly and helpful during your visit.
We'll be sure to pass along your lovely comments to them, they'll really appreciate it
We hope to welcome you back again soon. !
Kind Regards,
The Sterling Home Team
Buying New Furniture !!
Buying New Furniture !!
After 34 years I’m totally renewing my home … So ,Lounge and sitting room furniture to be chosen !
Sterlings was the Place !! Polite staff with professional knowledgeable staff ..
Where Else ….
18 juli 2025
Svar från Sterling Home - Uddingston
Hi Jean
What a wonderful review, thank you!
We are so grateful you chose us to help renew your lounge and sitting room furniture.
We will pass your comments onto the team in Uddingston.
It's great that you enjoyed your visit and found the furniture that you wanted.
Thank you for choosing Sterling Home, we hope you love your furniture when it arrives.
Kind Regards,
The Sterling Home Team
Table has arrived this morning after…
Table has arrived this morning after waiting 8 weeks and its broken!
15 juni 2025
Svar från Sterling Home - Uddingston
Hi Michelle
We are really sorry to hear that your table has arrived damaged. We understand that this would have been very disappointing for you.
Our Customer Service Department will ensure that you get the correct resolution for you as they are here to help and support you.
I can see that they are already dealing with this however, if you want to ask more questions or need any help at all, please contact customer.service@sterlingfurniture.co.uk directly as they will look after you.
Please accept our apologies for this disappointment.
Kind Regards
The Sterling Home Team
Shopping at sterling Uddingston is fun
It's a lovely store with a wide variety of items
The staff are very friendly and fun too
Love the cafe and staff as well
9 juni 2025
Svar från Sterling Home - Uddingston
Hi Christine,
Thank you so much for your kind words !
We're delighted to hear you enjoyed the variety in our Uddingston store and the welcoming atmosphere.
Our team takes great pride in creating a fun and friendly experience , so it's great to know you felt so welcomed !
We're delighted to hear that you loved the overall feel of the store and the staff too !
Thank you for choosing Sterling Home , and we hope to see you again soon.
Kind Regards,
The Sterling Home Team.
Svar från Sterling Home - Uddingston
Hi Tracy
Thank you very much for taking the time to leave a review following your visit to our Uddingston store.
It's great to hear that you found the staff helpful, knowledgeable and of course, friendly!
We really appreciate that you chose us for your furniture and hope that you love it!
Please come back and see us soon!
Kind Regards
The Sterling Home Team
I have been shopping In sterling for…
I have been shopping In sterling for years now. Always buy something whenever I’m in. Great selection of everything. Staff are great very helpful. Michael used to work in the London road shop now he is in Uddingston such a lovely person so kind helpful. Goes above and beyond.
22 juni 2025
Svar från Sterling Home - Uddingston
Hi Gina
Thank you so much for writing such a lovely review and for your loyalty to our family business over the years.
We love to hear from our customers and it's great that you always experience helpful staff when you visit. You have given a special shoutout to Michael and we will be sure to pass your comments onto him.
We are very grateful that you chose us again and we are sure you will love your chairs when you receive them.
Thank you again!
Kind Regards
The Sterling Home Team
Sales assistant was knowledgeable and
Sales assistant was knowledgeable and set appropriate time expectations. Goods were delivered within time scale. Goods were assembled and lived up to expectations.
24 maj 2025
Svar från Sterling Home - Uddingston
Hi Julie
Thank you for taking the time to leave a review.
It's great to hear that your salesperson was helpful and knowledgeable. It is also really helpful when we set expectations regarding the time frame to receive your goods.
Thank you for confirming that the delivery and assembly was efficient and we hope you are now enjoying your furniture!
Thank you so much for your custom, it is greatly appreciated.
It is a pleasure to have you as a customer and hopefully, we will see you again.
Kind Regards
The Sterling Home Team
Two visits and met with David on both…
Two visits and met with David on both occasions at the Uddingston branch. Very informative and a nice approach. Thanks
5 juli 2025
Omdöme utan inbjudan
Svar från Sterling Home - Uddingston
Hi Sarah
Thanks for your review following your visit to our Uddingston store.
It's great to hear that David looked after you and you found him knowledgeable with a friendly approach.
Hopefully, that means that you will come back and see us soon!
Kind Regards
The Sterling Home Team
Great selection
Great selection, plenty of space to walk around and good advice from staff.
Sharon in flooring was most accommodating too
Also , the I store cafe does an excellent range of reasonably priced foods 👍
14 juni 2025
Svar från Sterling Home - Uddingston
Hi Douglas
Thank you so much for leaving a great review following your visit to our store in Uddingston.
It's lovely to hear that you enjoyed your visit to the store and that you found a great selection of furniture. We are so happy that our sales staff, including Sharon, were helpful and offered good advice.
You are a valued customer and we really appreciate you choosing Sterling Home.
Hopefully, we will see you again in the future!
Kind Regards
The Sterling Home Team
Every thing about it was great
Every thing about it was great. Angie in the store was so helpful , product great as was delivery driver
2 juni 2025
Svar från Sterling Home - Uddingston
Hi Mr Crawford,
Thank you for your great feedback.
We are delighted to hear you are happy with your experience from the store and our drivers, we will pass your comments along.
Customers are the heart of our business and we look forward to seeing you back in store.
Thank you for choosing Sterling Home.
Kind Regards
Sterling Home Team
Items not yet delivered
Items not yet delivered, been delayed. Disappointing as at time of ordering there was already a wait time.
5 maj 2025
Svar från Sterling Home - Uddingston
Dear Mrs White
Thank you leaving feedback regarding the delay with your goods.
We really do understand how disappointing it is when we are unable to deliver within the advised timescale.
Whilst your goods were due to arrive with us week commencing 23rd June, we have received notification from the supplier that there is a delay of 2/3 weeks. We work tirelessly to ensure our orders arrive within the timescale advised at the point of sale and whilst we are successful the majority of time, there are occasions, for reasons outwith our control that delays are unavoidable.
Our dedicated order management team will continue to keep you informed regarding the progress of your order and in the meantime, thank you for your continued patience.
Kind Regards
The Sterling Home Team
The fitters where very efficient and…
The fitters where very efficient and nice to deal with , they where also very tidy . I'm very pleased with their work and the overall service
29 maj 2025
Svar från Sterling Home - Uddingston
Hi Lorraine
Thank you taking the time to let us know how happy you were with the fitters.
We love to hear from our customers and we will be sure to share your review with both the fitters and also Uddingston Store Management.
Thank you so much again for your kind comments and for choosing Sterling Home, we really appreciate it.
Hopefully, you will return and visit us in the future as your support is invaluable.
Kind Regards
The Sterling Home Team
Good news today customer service phoned…
Good news today customer service phoned to tell me leather on sofa is faulty so I’m am getting new sofas , and better news get to keep this one until new one is delivered, I am one very happy customer thank you all . Highly recommended Stirling furniture thank you
11 juni 2025
Omdöme utan inbjudan
Svar från Sterling Home - Uddingston
Hi Fiona,
Thank you so much for taking the time to share your feedback !
We're really sorry that you had reason to complain with your original sofa , but we're pleased we could resolve the issue by ordering a replacement for you.
Customer service is our priority so it's great to hear you are happy with the outcome and the service you have received.
Your recommendation and support means the world to us .
We look forward to delivering your replacement sofas soon.
Kind Regards,
The Sterling Home Team
Great service
Sales lady was great and very patient. She never rushed us into anything but we did eventually choose our suite. Patiently awaiting for it to be made.
29 april 2025
Svar från Sterling Home - Uddingston
Hi Janet,
Thank so much for taking the time to leave us a 5 star review !
It's great to know that Betsy was patient and provided helpful and friendly service whilst choosing your suite during your visit to our Uddingston Store. We will be sure to share your kind words with her !
Thank you for choosing Sterling Home , we hope to welcome you back again soon.
Kind Regards,
The Sterling Home Team
Excellent experience from Uddingston store!
The member of staff (I think her name was Emma) at Uddingston went beyond our expectations on our visit.She had vast product knowledge and helped us choose our new suite. She was helpful friendly and very professional without trying to push for a sale. Staff like her are so hard to find and she is a diamond you should treasure!
20 april 2025
Svar från Sterling Home - Uddingston
Hi Alan ,
Thank you so much for you wonderful feedback !
We're thrilled to hear that your experience exceeded expectations and Emma was professional, knowledgeable and helpful during your visit to our Uddingston store.
We are lucky to have her as part of our Team and will be sure to share your kind words with her !
Thank you for choosing Sterling Home , it means the world to us !
Kind Regards,
The Sterling Home Team
The staff at Uddingston store were very…
The staff at Uddingston store were very helpful and knowledgeable when we purchased our flooring. Sharon & Jason.
8 maj 2025
Svar från Sterling Home - Uddingston
Hi Douglas
Thank you for taking the time to leave positive feedback following your visit to our store in Uddingston.
It really is great to hear that Sharon and Jason were knowledgeable and helpful.
We appreciate your custom and hope you love you flooring!
Thanks for choosing us!
Kind Regards
The Sterling Home Team
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