This is the worst company I have ever done business with. Dishonest and lying owner on more than one occasion when I tried to resolve the issue. PRODUCT OF VALUE LESS THAN 150 EUROS DO NOT HA... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought stencils from 'Stencil Up' for my 12 yr old grandchildren who are decorating their bedrooms. They have been a great success. Detailed designs but resiliently made so could be reused several... Se mer
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I love the final result but as I was w undertaking a large project (hall stairs and landing) I have needed to reorder as the stick fails after a time (despite cleaning carefully). I wouldn’t mind this... Se mer
Delivered quickly, even with RM strikes and the August BH weekend! Bought the untacked version, it's made from a thick but bendy plastic, so confident it will last through my project. I love the st... Se mer
Företagsinformation
Skrivet av företaget
Designer and manufacturer of decorative wall stencils and craft stencils. Our wall stencils are large format allowing you to quickly and easily create a beautiful feature wall a perfect alternative to wallpaper! Unlike wallpaper, you can also create a wall in any colour combination you choose. We also have a growing range of craft stencils, suitable for fabric, furniture and scrapbooking.
Kontaktuppgifter
Cambridge, Storbritannien
- 07824 479630
- info@stencilup.co.uk
- stencilup.co.uk
2,9
Medel
218 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Good quality product and efficient service
Ordered our first stencils for a cabinet which needed some extra 'pizzaz', and the ones we received certainly did that.
We received proofs prior to ordering, so it was clear what were supposed to receive. The quality was excellent, with just one very small crack, which was barely noticeable. Perhaps to be expected, given the complexity of the design. We ordered the 3mm thick stencil and even that felt a touch flimsy so I would be wary of getting the 1.5mm thick unless you're super careful. Not a criticism of the product, just a factor to consider when ordering.
Item arrived well packed and in a timely manner. Have only deducted 1 star as tried to get the 10% discount mentioned in the website, but it wouldn't work properly. Was told it couldn't be added once order placed.
Would definitely use the product and supplier again.
20 maj 2021
Svar från Stencil Up
I'm sure you can appreciate that due to fees, we do not offer refunds for discounts, and they can only be used at checkout. If you have any problems using codes in future let me know prior to ordering
Great quality product
Delivered in a reasonable time and quality of the products were excellent. Will use again
20 maj 2021
Svar från Stencil Up
Thank you Jason!
Prompt service
Prompt service. Good quality product. Very helpful with my delivery issues with courier which were quickly concluded..
26 april 2021
Svar från Stencil Up
Thanks so much Helen, and many thanks for your patience with the delivery issues! I hope the project goes well
Superb!
They were so helpful and kept me informed along the way. My stencils arrived and are perfect both in quality and sizing. Would definitely use this company again. I hope to be sending a photo of my finished project very soon.
21 april 2021
Svar från Stencil Up
Thank you so much Lisa! Can’t wait to see the photos!
Great stencil prompt delivery very well…
Great stencil prompt delivery very well packaged
14 april 2021
Svar från Stencil Up
Thank you so much, I hope the project was a success!
A nightmare
A nightmare. Damaged products, replacements never arrived, had to send back and pay for shipping, than refused to refund full shipping. The person behind all this is very unpleasant. They lied, did not keep their word. I regret all of it. I don’t even understand why they’re still in business with that bitchy attitude.
31 mars 2021
Omdöme utan inbjudan
Svar från Stencil Up
You were disappointed that I did not refund you for the extortionate return shipping fees. You paid 4 times the necessary price to return by using extra large packaging. Fair postage was refunded, having checked carefully with Canadian Post about how much the shipping should be for an items of the weight and size. You received a full refund, and refund for shipping. From the moment you got in touch you were full of accusations and refused to complete the necessary customs forms. It's a shame we cannot review customers!
Service is a disgrace
Service is a disgrace. Waited over 7 days for delivery. When I asked for a refund I was sent a very rude email. Totally unprofessional. Do not order from them. If I could give them a negative score I would.
23 mars 2021
Omdöme utan inbjudan
Svar från Stencil Up
What you neglect to say is that you sent a rude email, demanding I provide an Amazon type next-day service, without even enquiring if your items had been sent or allowing me time to investigate the delivery. You were immediately issued with a full refund and allowed to keep all the items, and upon receiving your refund you came straight on here to give a bad review! Respect and kindness go both ways. I hope you enjoy your stencilling project with your free products!
Im really pleased with the stenclis
Im really pleased with the stenclis. They are easy to use and the pattern is elegant. I am using them to decorate out main living room at the moment but I have been inspired to change the colour scheme and use them to redecorate a bedroom. They are very good value for money.
23 mars 2021
Svar från Stencil Up
Thanks so much Glyn!
Beautiful product
Beautiful product, great personal touches on the invoice, super fast delivery. Can't wait to get stencilling up and share the photos!
18 mars 2021
Svar från Stencil Up
Thanks so much for your review!
The website is clear and easy to…
The website is clear and easy to navigate and ordering was simple. The product arrived quickly, accompanied by a nice personal note thanking me for my order and was of a high quality.
I would use Stencil Up again and have recommended it
15 mars 2021
Svar från Stencil Up
Thanks so much Simon, I hope your project was a success!
Svar från Stencil Up
Thank so much Jane!
Amazing company!
Amazing service, extremely helpful and supportive! And an amazing product! Will definitely order from them again!! Highly recommend!
Kate
12 mars 2021
Svar från Stencil Up
Thank you Kate!
Although it took awhile to get the…
Although it took awhile to get the stencil, when I did receive it, I was pleased. Exactly what the website stated it would look like and the quality is great.
12 mars 2021
Svar från Stencil Up
Thank you! International deliveries are still quite unpredictable, but I'm pleased you are happy with the product
Love this stencil!
Love the effect the stencil created! Stencil itself is very high quality.
8 mars 2021
Svar från Stencil Up
Thank you Janice!
Fantastic selection!
Stencilup have a fantastic selection and variety of stencils.
Customer services responded quickly when I asked for further information, not exactly forthcoming but it was helpful.
Great to have tutorials available too.
4 mars 2021
Svar från Stencil Up
Thank you for the review!
Svar från Stencil Up
Thank you very much Corrie!
Very pleased with service
Very pleased with service, they make a beautiful
statement on the kitchen wall.
26 februari 2021
Svar från Stencil Up
Thank you Rhona - please you had a good result with the design!
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