Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I ordered the expert was out of stock for a long time. Eventually got sent the advanced. It’s breaking after 2 weeks of use. Really disappointed.

Betygsatt 5 av 5 stjärnor

Customer service was the best I've experienced. They replaced both of my orders for free after I annihilated them with my jaw like a G. 5/5 recommend them to anyone who wants to build a stronger jaw

Betygsatt 5 av 5 stjärnor

When my order hadn't shipped, I emailed them and asked why. I immediately got a personal email explaining they were out of stock on the gum. I requested that they send the other items now PLUS I ne... Se mer

Betygsatt 4 av 5 stjärnor

You get what you buy, the trainers themself seems to be of great quality. The gum is somewhat inconsistent some is good and some not so much. Prices acceptable, products good quality, deliver... Se mer

Företaget har svarat

Företagsinformation

  1. Butik med träningsutrustning
  2. Skönhetsartiklar

Skrivet av företaget

A Sharper Jawline... Or Your Money Back. STEEL sells jawline training equipment for men and women.


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

126 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,7

Alla omdömen

(126)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Still haven’t received after 11 days

I still haven’t even received it 11 days after ordering. The tracking is all over the map… literally. You can’t do that in the Amazon era and expect to have a successful business….

14 februari 2022
Logotyp för Steel

Svar från Steel

Hey Alexander,

Sorry to hear it hasn't arrived. Let's figure out where UPS has gone wrong.

Totally agree about the "Amazon era" - nice phrase haha. I'll be in touch
about a refund or new order with express shipping :)

– Matt

Betygsatt 5 av 5 stjärnor

Very good

Excellent product and excellent service. How long will one pack of mastic gum last before I have to purchase another pack? Thanks

14 februari 2022
Logotyp för Steel

Svar från Steel

Thank you for the 5 Star review!

A full pack usually last 2-3 weeks. Some people re-use the gum a few times (it doesn't lose it's hardness or taste), in that case, it will last about 1 month.

I'm happy to answer any more questions you have. Reach out to me at help@steeljawlinegum.com

Thanks again!

– Matt

Betygsatt 5 av 5 stjärnor

The product is good and effective

The product is good and effective. Just please be careful with the softer pieces and take them out of your mouth immediately before it sticks to your teeth ;)

9 februari 2022
Omdöme utan inbjudan
Logotyp för Steel

Svar från Steel

Thanks for your excellent review Atai!

Really good point you raise- some pieces are sticky and
should be discarded.

All the best

– Matt

Betygsatt 1 av 5 stjärnor

Fake

I think the reviews on website are not real. There are way cheaper options.

8 februari 2022
Omdöme utan inbjudan
Logotyp för Steel

Svar från Steel

Elena,

You are not a customer of Steel Jawline Gum. Why are you writing a negative review on the site?

My reviews are from Trustpilot... there is no way to fake Trustpilot reviews. All my reviews are 100% from my customers..

You seem to be a competitor that is trying to having a negative impact on my business.

As for the price. You are correct, there are cheaper options. My mastic gum is hand picked from Chios. It is the highest quality, arrives quickly and comes in a convenient container.

My customers do not complain about the price. If they aren't 100% satisfied... they get 100% of their money back.

I have reported your review because you have had no dealing with the company. You are simply trying to tarnish it's reputation.

Betygsatt 1 av 5 stjärnor

Deeply disappointed

This whole thing is a big lie, a scam.
The YouTube channel "Matt Phelps", the entire website "steeljawlinegum.com"; everything he tells us about his own experience and so called customer reviews. The before and after pics are probably faked, this is why they were removed from reddit.

The proof was not even hard to find. Matt Phelps himselfs boasts how much money he made out of the dumb people buying "his" product.
If I may quote: "I don't care about smart. I want to be rich. [...] All this is just a rationalisation for my lame product: Steel Jawline Gum. Lame, but people love it, and pay for it. I was embarrassed to sell it in the beginning."

(source: indie hackers)
He will delete it, but you can contact me for screenshots, in case you are interested.

There is nothing more to say, I guess.

And to you, Matt: You may have earned some money through your stupid product and many people believed you, congrats. And for sure, this is how capitalism works, but shamelessly lying to people for some bucks.. Just remember that everything comes back to you.

Best wishes to Bromma from Germany :)

Edit: I do not recommend any other products and I am surely not your competitor. If it was a fake profile, why was it deleted the same second I wrote my review? And you call me a scam, I‘m at a loss really.

8 februari 2022
Omdöme utan inbjudan
Logotyp för Steel

Svar från Steel

Matthias, you are not a customer of Steel and none of what you have said is true. You must be one of my competitors :/

I have no idea what quote you are talking about from "indiehackers". You or someone else must have created some fake profile of me to pull me down.

What exactly is fake about my product? What is fake about my YouTube channel? How is it a scam?

There are plenty of reviews, customers, before and after photos showing that my product works.

What exactly are you "deeply disappointed" about?

You are the scam. You have come here to spread lies.

– Matt

Betygsatt 5 av 5 stjärnor

No issues

No issues, the packaging is a bit weird but that’s abt it

7 februari 2022
Omdöme utan inbjudan
Logotyp för Steel

Svar från Steel

Big thanks for the 5 star review Jake!

All the best with the gum!

– Matt

Betygsatt 5 av 5 stjärnor

I never received it...

I never received it...but Matt responded very promptly and I am using the product daily. It's a little pricey but worth it. I am changing my review as it was USPS that was the problem, and the way it was handled by Matt is more than I could ask for.
Thank you Matt.

Please send again along with the tracking number for UPS. Thank you.

6 februari 2022
Logotyp för Steel

Svar från Steel

Mark,

Ugh! Sorry about the confusion! UPS said they had delivered it to
your doorstep so we assumed you had gotten it.

Would you like a refund or for me to send another package to
you?

Betygsatt 5 av 5 stjärnor

Best quality

I’ve bought mastic gum several times, and this is the best quality of all the ones I’ve tried. Clearly effort was taken to find the right supplier. Good packaging, marketing, customer service. My shipment arrived quickly. Keep up the good work with your business endeavors Matt!

6 februari 2022
Omdöme utan inbjudan
Logotyp för Steel

Svar från Steel

Logan,

Thanks a lot mate. I really appreciate you taking the time to leave such a glowing review :D

I'm glad you've had a great experience with the gum and the service. Best of luck with everything in the future.

– Matt

Betygsatt 5 av 5 stjärnor

Best mastic gun in the game

Best mastic gun in the game. I've tried several types of this stuff, Steel stands above and beyond - big, hard pieces of high-quality mastic gum in each can, and cans don't vary much - every one I've received so far has been great. Plus... the stuff works! It gives you jaw a serious workout and one piece lasts a long time. A++ gum for jaw strengthening.

31 januari 2022
Logotyp för Steel

Svar från Steel

Amazing review Tyler! Thank you so much for taking the time to explain your experience- it really helps me out, and I really appreciate it!

All the best!

Betygsatt 5 av 5 stjärnor

Very freakin happy. Will last me most of the year

Bought the combo pack of 3, enough to last me at least a few months of good use. Just an FYI if it's your first time trying mastic gum like me, the taste will be a bit of a shock. I couldn't have it in my mouth for more than 20 minutes, but the second use I was prepared for it and it became more than tolerable, and I'm a guy that's not easily sold on an unflavorful taste. Now I can chew away all day no problem. It has an earthy taste, very vaguely like pine, but it's subtle and actually quite nice. [That's a comment about mastic gum in general, not this branding specifically]

Rinse each piece under cool water before using to remove salty taste, let it rest in your mouth for a minute or two to soften it up. Chomping on it immediately will break it into crystallized pieces all over your mouth. Just a few tips.

Overall I love the packaging and the case that stores the gum. There's a little separate storage pocket at the top of the case where you can conveniently store your used gum for further use so you don't have to throw them out after. Really nice!

Overall I'm extremely happy. I could have paid a *tad* less buying mastic from somewhere else probably, but I had to support the man who provided me with the information and resources I needed to develop my facial structure. Thanks again

30 januari 2022
Logotyp för Steel

Svar från Steel

This is the best and most extensive review I've every gotten- thank you so much Austin!

Great tips you shared as well. I really appreciate your support and I'm really glad you're liking the gum.

Thank mate :) Have a great day!

– Matt

Betygsatt 5 av 5 stjärnor

Awesome costumer service

Awesome costumer service, fast response time and they actually help you out and answer your questions.

26 januari 2022
Omdöme utan inbjudan
Logotyp för Steel

Svar från Steel

Thanks for the 5 star review Viktor :)

Glad you're happy with the customer service so far!

– Matt

Betygsatt 5 av 5 stjärnor

Great

The costumer service is the best. Quick and straight to the point. Thank you.

22 januari 2022
Logotyp för Steel

Svar från Steel

Thank you for the review Tiago! I really appreciate it :)

- Matt

Betygsatt 5 av 5 stjärnor

Master Of Mastic

Best gum for this purpose I've had to date. This stuff is top-notch mastic gum and it really does work to help strengthen your jaw if you chew it consistently. Some people like super-flavored gum and such, I actually like it's very basic (borderline tasteless) flavor. It's very easy to pop it in and chew for awhile at, well, really any time. Stock up!

20 januari 2022
Omdöme utan inbjudan
Logotyp för Steel

Svar från Steel

I'm glad it's working for you!

Lots of guys comment that something about its taste makes it easier to chew for longer. I've definitely noticed that for myself. And being able to chew longer or more consistently means more jawline gains.

I really appreciate the 5-star review.

– Matt

Betygsatt 5 av 5 stjärnor

The taste takes a bit getting used to

The taste takes a bit getting used to. But I like it.

7 januari 2022
Logotyp för Steel

Svar från Steel

I totally agree. It can taste a bit weird the first time. It's pretty different to the usual mint flavored gum. But I really started to like the taste and think that's it's a nice, refreshing flavour.

Thanks for the 5 star review Peter!

– Matt

Betygsatt 4 av 5 stjärnor

I’m having an easier time with tmd…

I’m having an easier time with tmd since I started chewing mastic, even breathing as improved tremendously. I recommend this stuff to anybody looking to strengthen their mandible.

27 december 2021
Logotyp för Steel

Svar från Steel

Big thanks for the review and sharing your story Jerome!

Wishing you all the best in the new year :)

– Matt

Betygsatt 1 av 5 stjärnor

Not a great experience

The gum gets so sticky and it's not "strong" at all

23 december 2021
Logotyp för Steel

Svar från Steel

Hey Fabio, it sounds like you were unfortunate enough to get some bad pieces.

Mastic is 100% natural so once in a while a piece is sticky and not very hard.

I will refund you 100%, but please, try another piece! Other pieces in your pack will be 10x harder than regular as promised- and not sticky!

– Matt

Betygsatt 5 av 5 stjärnor

Amazing product + customer service

In a nutshell: product is exactly as promised, plus the customer service is as great as it gets. Matt answers every question and even left a handwritten note with my order. Small gesture, but it shows that he genuinely cares.

21 december 2021
Omdöme utan inbjudan
Logotyp för Steel

Svar från Steel

I'm only just seeing this review now... thanks a bunch David!

Wishing you the best in the New Year (can you still say that 2 weeks after New Years Eve? haha)

– Matt

Betygsatt 5 av 5 stjärnor

MUST-BUY

Have seen great results - and im healthier than ever because of this product!

21 december 2021
Omdöme utan inbjudan
Logotyp för Steel

Svar från Steel

Really glad you're happy with the product!

– Matt

Betygsatt 1 av 5 stjärnor
Logotyp för Steel

Svar från Steel

Hey Anthony, it sounds like you were unfortunate enough to get a bad (awful) piece.

Mastic is 100% natural so once in a while a piece is sticky and not very hard.

I will refund you 100%, but please, try another piece!

– Matt

Betygsatt 1 av 5 stjärnor

This is some kind of scam

This is some kind of scam. The gum isn’t gum. More like super glue. I can’t get it off my teeth or my fingers and it seems this must be a scam or some scheme. I really need my money back this wasn’t cheap and now I have to spend the day picking this glue out of my teeth !

14 december 2021
Logotyp för Steel

Svar från Steel

Hey Aaron, it sounds like you were unfortunate enough to get a bad (awful) piece.

Mastic is 100% natural so once in a while a piece is sticky and not very hard.

I will refund you 100%, but please, try another piece!

– Matt

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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