Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Excellent service from office when I forgot to advise change of our phone number. They sent a letter reminding me that a service was due. Thank you Stannah. Engineer did a very thorough job of se... Se mer

Betygsatt 3 av 5 stjärnor

The installer did not give adequate training to the user, he was short of time and missed a number of the finer points such as parking of the unit at the bottom of the stairs. An alarm sounded and a... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The Stannah stair lift installed at our 97 year old mother's home has made a huge, positive contribution to her continued happiness and well-being. Without it, she cold not have stayed in her own home... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Although the staff at Stannah must deal with a great many people in a day, I always felt that I was the only one. I never had to explain who I was and it felt like chatting to a friend. Nothing was... Se mer

Företaget har svarat

Företagsinformation

  1. Leverantör av hjälpmedel för personer med funktionsnedsättning

Skrivet av företaget

In 1867 Joseph Stannah started our business moving goods around the docks of London. Much has changed since then but one thing hasn’t. And that’s our commitment to Joseph’s desire to deliver quality products and first class service. Over 40 years ago we added stairlifts to our range and since then we have helped over 700,000 people make more of their day. With options to buy or rent new or reconditioned stairlifts for straight or curved staircases we have a stairlift to suit everyone.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

6 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

The gentleman that did the quote was…

The gentleman that did the quote was polite and helpful.
The job was completed quickly and it works well.
Very happy 😊

31 mars 2026
Logotyp för Stannah UK

Svar från Stannah UK

We're happy to hear that the person providing the quote was polite and helpful. We appreciate you mentioning that the job was completed quickly and works well.

Betygsatt 5 av 5 stjärnor

Great service.

Great service every time.
They have serviced my stair lift for 14 years.

1 april 2026
Logotyp för Stannah UK

Svar från Stannah UK

We're happy to hear that you consistently receive great service! Thank you for allowing us to service your stair lift for so long.

Betygsatt 5 av 5 stjärnor

Excellent service.Thank you

Excellent service.Thank you

31 mars 2026
Logotyp för Stannah UK

Svar från Stannah UK

We appreciate your kind words and are glad you were happy with our service. Thank you for your feedback!

Betygsatt 5 av 5 stjärnor

Efficient service

Efficient service

31 mars 2026
Logotyp för Stannah UK

Svar från Stannah UK

Many thanks for taking the time to send us a review. I am pleased to hear that everything went well and hope that the stairlift is making a difference.

Betygsatt 5 av 5 stjärnor

Excellent all round service

Excellent service/communication/carpenter/electrician/installer. All aspects went very smoothly. Couldn’t have asked for more. Many thanks. Highly recommended.

30 mars 2026
Logotyp för Stannah UK

Svar från Stannah UK

We're happy to hear that everything went smoothly with our service, communication, carpenter, electrician, and installer. Thank you for your recommendation; we appreciate it!

Betygsatt 5 av 5 stjärnor

Routine 6 monthly maintenance

Routine 6 monthly maintenance fixed a problem with a screw that was working loose. Engineer also tightened up the whole stairlift connections to the stairs to cut out vibration which was probably the cause of the screw working loose. Engineer turned up to appointment on time and provided an excellent, friendly service. Highly recommended after sales service

2 april 2026
Logotyp för Stannah UK

Svar från Stannah UK

We're happy to hear that the routine maintenance addressed the loose screw and vibration issues. It's great the engineer was punctual and provided excellent service. Thank you for recommending our after-sales service!

Betygsatt 5 av 5 stjärnor

Great service

Arrived when expected, did a thorough service, will return with extra parts. Engineer was very helpful & knowledgeable.

2 april 2026
Logotyp för Stannah UK

Svar från Stannah UK

We appreciate you sharing your experience. We're happy to hear that our engineer was helpful and knowledgeable and that the service met your expectations.

Betygsatt 5 av 5 stjärnor

Good product

Good product. Works well. Installed efficiently and quickly. Price very reasonable.

1 april 2026
Logotyp för Stannah UK

Svar från Stannah UK

We appreciate you sharing your positive experience with our product. We're happy to hear that the installation was efficient and the price was reasonable.

Betygsatt 5 av 5 stjärnor

The engineer was excellent explained…

The engineer was excellent explained what he was doing and friendly and polite

2 april 2026
Logotyp för Stannah UK

Svar från Stannah UK

We appreciate you sharing your positive experience. We're happy to hear that our engineer was excellent, friendly, and polite while explaining the service.

Betygsatt 4 av 5 stjärnor

Service good.

Good service from engineer .

2 april 2026
Logotyp för Stannah UK

Svar från Stannah UK

We appreciate you sharing your positive experience with our service. Thank you for your feedback and the four-star rating!

Betygsatt 5 av 5 stjärnor

Excellent Service!

I love my Stannah stairlift! It’s been a life changer. No more painful ascending and descending the stairs. I purchased one with a retractable hinge so my small hallway and landing are clear of any obstruction. The foldable stairlift fits neatly on the stairs leaving space for visitors to get by. The installation took only 4 hours and my staircase and surrounds were left in a pristine condition afterwards. The Stannah installer explained in precise detail how to use it and didn’t leave until I demonstrated I could safely operate it myself. I was given an instruction booklet and contact details should I need them. The stairlift comes with a 2 year warranty too. From the initial consultation to the fitting a few days later everything went smoothly so I wouldn’t hesitate to recommend this company.

27 mars 2026
Logotyp för Stannah UK

Svar från Stannah UK

Thank you so much for your wonderful feedback! We're delighted to hear about your positive experience with our team. It's great to know that you think we provided a professional service and clear explanations about the stairlift. We're also pleased that the installation process went smoothly and that the installer was able to demonstrate the stairlift to your satisfaction. Your satisfaction is our top priority, and it's fantastic to hear that the stairlift is making a significant difference in your daily life.

Betygsatt 5 av 5 stjärnor

Stannah’s service from the start was…

Stannah’s service from the start was fantastic. From the initial survey and quote to the fitting. Could not fault them at all. The stair lift looks very neat and is great for my father.

1 april 2026
Logotyp för Stannah UK

Svar från Stannah UK

Thank you for taking the time to post a review and the lovely comments. Our complete customer service is something we pride ourselves on throughout all aspects of our company, so it's wonderful to hear that you found this to be a positive experience and that your father is enjoying the many benefits of having a Stannah stairlift installed.

Betygsatt 5 av 5 stjärnor

Friendly and good service

The lift was installed almost four years ago and has been a great asset in a split-level house. The service was on on time, informative and courteous.

1 april 2026
Logotyp för Stannah UK

Svar från Stannah UK

We're so glad to hear that the lift continues to be a great asset to your home. We appreciate you taking the time to share your positive experience with our service.

Betygsatt 5 av 5 stjärnor
Logotyp för Stannah UK

Svar från Stannah UK

Thank you so much for your 5* review and the positive feedback, we pride ourselves on our customer service and it's great to hear that you are happy you chose Stannah.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer