Excellent service from office when I forgot to advise change of our phone number. They sent a letter reminding me that a service was due. Thank you Stannah. Engineer did a very thorough job of se... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The installer did not give adequate training to the user, he was short of time and missed a number of the finer points such as parking of the unit at the bottom of the stairs. An alarm sounded and a... Se mer
Företaget har svarat
The Stannah stair lift installed at our 97 year old mother's home has made a huge, positive contribution to her continued happiness and well-being. Without it, she cold not have stayed in her own home... Se mer
Företaget har svarat
Although the staff at Stannah must deal with a great many people in a day, I always felt that I was the only one. I never had to explain who I was and it felt like chatting to a friend. Nothing was... Se mer
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Företagsinformation
Skrivet av företaget
In 1867 Joseph Stannah started our business moving goods around the docks of London. Much has changed since then but one thing hasn’t. And that’s our commitment to Joseph’s desire to deliver quality products and first class service. Over 40 years ago we added stairlifts to our range and since then we have helped over 700,000 people make more of their day. With options to buy or rent new or reconditioned stairlifts for straight or curved staircases we have a stairlift to suit everyone.
Kontaktuppgifter
Watt Close, SP10 3SD, Andover, Storbritannien
- 01264 364311
- customersupport@stannah.co.uk
- stannah.com
4,7
Utmärkt
6 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The gentleman that did the quote was…
The gentleman that did the quote was polite and helpful.
The job was completed quickly and it works well.
Very happy 😊
31 mars 2026
Svar från Stannah UK
We're happy to hear that the person providing the quote was polite and helpful. We appreciate you mentioning that the job was completed quickly and works well.
Svar från Stannah UK
We're happy to hear that you consistently receive great service! Thank you for allowing us to service your stair lift for so long.
Svar från Stannah UK
We appreciate your kind words and are glad you were happy with our service. Thank you for your feedback!
Svar från Stannah UK
Many thanks for taking the time to send us a review. I am pleased to hear that everything went well and hope that the stairlift is making a difference.
Expertise of getting it don
30 mars 2026
Svar från Stannah UK
We're glad you found our expertise helpful, and we appreciate your positive feedback. Thank you for sharing.
Svar från Stannah UK
Many thanks for your positive review regarding your recent service visit.
Excellent all round service
Excellent service/communication/carpenter/electrician/installer. All aspects went very smoothly. Couldn’t have asked for more. Many thanks. Highly recommended.
30 mars 2026
Svar från Stannah UK
We're happy to hear that everything went smoothly with our service, communication, carpenter, electrician, and installer. Thank you for your recommendation; we appreciate it!
Routine 6 monthly maintenance
Routine 6 monthly maintenance fixed a problem with a screw that was working loose. Engineer also tightened up the whole stairlift connections to the stairs to cut out vibration which was probably the cause of the screw working loose. Engineer turned up to appointment on time and provided an excellent, friendly service. Highly recommended after sales service
2 april 2026
Svar från Stannah UK
We're happy to hear that the routine maintenance addressed the loose screw and vibration issues. It's great the engineer was punctual and provided excellent service. Thank you for recommending our after-sales service!
Great service
Arrived when expected, did a thorough service, will return with extra parts. Engineer was very helpful & knowledgeable.
2 april 2026
Svar från Stannah UK
We appreciate you sharing your experience. We're happy to hear that our engineer was helpful and knowledgeable and that the service met your expectations.
Good product
Good product. Works well. Installed efficiently and quickly. Price very reasonable.
1 april 2026
Svar från Stannah UK
We appreciate you sharing your positive experience with our product. We're happy to hear that the installation was efficient and the price was reasonable.
The engineer was excellent explained…
The engineer was excellent explained what he was doing and friendly and polite
2 april 2026
Svar från Stannah UK
We appreciate you sharing your positive experience. We're happy to hear that our engineer was excellent, friendly, and polite while explaining the service.
Svar från Stannah UK
We're happy to hear that our team was punctual and efficient. Thank you for sharing your positive experience with us!
Svar från Stannah UK
We appreciate you sharing your positive experience with our service. Thank you for your feedback and the four-star rating!
Just really professional in all…
Just really professional in all aspects, from quote to installation.
2 april 2026
Svar från Stannah UK
We appreciate you sharing your experience. We're happy to hear that you found every aspect of our service professional.
Excellent Service!
I love my Stannah stairlift! It’s been a life changer. No more painful ascending and descending the stairs. I purchased one with a retractable hinge so my small hallway and landing are clear of any obstruction. The foldable stairlift fits neatly on the stairs leaving space for visitors to get by. The installation took only 4 hours and my staircase and surrounds were left in a pristine condition afterwards. The Stannah installer explained in precise detail how to use it and didn’t leave until I demonstrated I could safely operate it myself. I was given an instruction booklet and contact details should I need them. The stairlift comes with a 2 year warranty too. From the initial consultation to the fitting a few days later everything went smoothly so I wouldn’t hesitate to recommend this company.
27 mars 2026
Svar från Stannah UK
Thank you so much for your wonderful feedback! We're delighted to hear about your positive experience with our team. It's great to know that you think we provided a professional service and clear explanations about the stairlift. We're also pleased that the installation process went smoothly and that the installer was able to demonstrate the stairlift to your satisfaction. Your satisfaction is our top priority, and it's fantastic to hear that the stairlift is making a significant difference in your daily life.
Stannah’s service from the start was…
Stannah’s service from the start was fantastic. From the initial survey and quote to the fitting. Could not fault them at all. The stair lift looks very neat and is great for my father.
1 april 2026
Svar från Stannah UK
Thank you for taking the time to post a review and the lovely comments. Our complete customer service is something we pride ourselves on throughout all aspects of our company, so it's wonderful to hear that you found this to be a positive experience and that your father is enjoying the many benefits of having a Stannah stairlift installed.
Friendly and good service
The lift was installed almost four years ago and has been a great asset in a split-level house. The service was on on time, informative and courteous.
1 april 2026
Svar från Stannah UK
We're so glad to hear that the lift continues to be a great asset to your home. We appreciate you taking the time to share your positive experience with our service.
Good thorough servicing.
1 april 2026
Svar från Stannah UK
Thank you so much for your 5* review and the positive feedback, we pride ourselves on our customer service and it's great to hear that you are happy you chose Stannah.
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