Spring  Omdömen 

337
TrustScore 4.5 av 5

4,7

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We are a selling agent and worked alongside Spring recently with a property sale. The experience was very professional, friendly and fast. Amanda-Jayne Miller was our main contact, and she was excel... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

This is the second time I have approached Spring to see how they could help me sell a house. The first time was a success as it enabled us to buy the house we intend to spend the rest of our lives in... Se mer

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Betygsatt 5 av 5 stjärnor

Worked with Samson Lyndon and Michael Ogden on a property sale and can highly recommend both and their service Spring Move. Nice and easy, great communication and kept it simple.

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Betygsatt 5 av 5 stjärnor

I have been working with the team at spring for a while, they have all blown me away with their way of working professional friendly helpful and efficient way of working.we as a company will forever c... Se mer

Företaget har svarat

Företagsinformation

  1. Fastighetskonsult
  2. Fastighetsinvestering
  3. Mäklare
  4. Fastighetsvärdering

Skrivet av företaget

Spring frees our clients from the uncertainty and stress of selling their home by buying their property for a fair price on a date of their choice, providing transparency and personalised guidance throughout their transaction. Spring is a house buying service, overseen by the National Association of Property Buyers and follows The Property Ombudsman’s code of conduct for house buyers.

WHY SPRING?

Skrivet av företaget

EMPOWERING HOME SELLERS
Our home buying service lets you take control of your home sale and move on a timescale that suits you. Our customers are at the heart of all we do and we strive to remove the uncertainty and stress of selling on the open market for you.
EFFORTLESS SELLING
With Spring, there’s no viewings, no need for home improvements and no worries of your sale falling through. A dedicated Client Advisor will be with you every step of the way, allowing you to sell your home with ease, speed, and confidence.
TRUST & TRANSPARENCY
Spring’s extremely thorough home valuations incorporate data from multiple internal and external sources. Our experienced team has worked with thousands of homeowners, making us the UK’s largest property buyer.

Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

337 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(337)

70 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

We have been able to move forward and…

We have been able to move forward and we are now in the apartment we wanted and on the date we were promised thank you spring

31 augusti 2023
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Svar från Spring

Dear Christine, thank you for taking the time to leave us a review, we are so pleased that we were able to provide you with the right solution and fix your broken chain. The whole team wish you all the very best for the future and thank you again for choosing Spring.

Betygsatt 5 av 5 stjärnor

Informative initial discussion…

Informative initial discussion regarding procedure for potential house sale & timescales involved

31 augusti 2023
Omdöme utan inbjudan
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Svar från Spring

Dear Charles
Thank you for taking time to review your experience with Spring. We are glad we could be of assistance.
All the best
The Spring Team

Betygsatt 1 av 5 stjärnor

Don’t waste your time

Spring are just another ridiculous waste of time. We were contacted by them after our developper started working with them and put off making any market adjustments to our property until they’d been. 2 estate agents came out and one surveyor. They take the lowest valuation and then knocked off £48,000 off of that as our offer. Absolute joke. Don’t waste your time!

25 augusti 2023
Omdöme utan inbjudan
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Svar från Spring

Dear Lauren
Thank you for your feedback.
I am sorry you were unhappy with the outcome of the offer on your property. We aim to deliver the best possible customer experience, offering total transparency our pricing and the offers we make. We understand that the Spring service doesn't work for all customers, but we pride ourselves in being able to deliver a smooth, speedy stress free sale for those wishing to sell their home quickly. I believe we didn’t present the offer to you directly, but we would love the opportunity to talk through the offer & service in greater detail on 0208 629 7877 or email on Hello@Springmove.com. We wish you well in your home buying journey.
Kind regards
The Spring Team

Betygsatt 4 av 5 stjärnor

Springmove did exactly what they said…

Springmove did exactly what they said they would in the timeframe agreed. The only suggestion I have to improve the service is to communicate more during the process as although everything went through smoothly I would have preferred to know that things were progressing and where we were up to in the process.

16 augusti 2023
Omdöme utan inbjudan
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Svar från Spring

Dear Kevin, thank you for the review of the experience you had with Spring. We always aim to provide an excellent customer experience and are continually looking for ways to build on & improve the service we deliver. We are reviewing our customer contact along all stages of the property buying process, increasing the updates we provide customers on the progress of their sale. Kind regards The Spring Team

Betygsatt 5 av 5 stjärnor

Loved the service

Loved the service, Valerie was super helpful in explaining the Part X process and was a delight to speak with! Thanks so much!

16 augusti 2023
Omdöme utan inbjudan
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Svar från Spring

Dear Jade Thank you for the kind feedback, glad we could be of help. The Spring Team

Betygsatt 3 av 5 stjärnor

We bought our new property from Spring…

We bought our new property from Spring and have now moved into the property. They themselves purchased the property from a vendor who wanted a quick sale. The buying process was relatively smooth however we did wait a long time for Spring's original purchase to go through before we could start our own purchasing process. I understand the company cannot inspect the homes that they purchase and sell on however it would be an idea for them to send in a cleaner for all the properties they purchase as ultimately they are the vendor that the onward seller buys from. The property we have purchased from Spring in parts has been left absolutely filthy including mouldy plates and cutlery in the dishwasher! We understand the property is sold as seen however we expected it to be relatively clean and empty

11 augusti 2023
Omdöme utan inbjudan
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Svar från Spring

Hi Emma, thank you for taking time to review your experience with Spring. We are committed to providing an excellent end to end customer experience and getting customer insight is essential. We will be looking into what changes can be made going forward. Please feel free to contact us directly if you wish to discuss this in more detail.
The Spring Team

Betygsatt 4 av 5 stjärnor

Good to combine sale and purchase

They were helpful on the phone and in replying to e~mails.
Saved me a certain amount of hassle in selling my property.

3 augusti 2023
Omdöme utan inbjudan
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Svar från Spring

Thank you for taking the time to leave a review, the team at Spring are delighted we were able to assist you.

Betygsatt 5 av 5 stjärnor

I was recently involved in negotiations…

I was recently involved in negotiations with Spring on a new home property purchase. I dealt with Shah Hyder during the negotiations and he provided a very efficient and professional service that resulted in a property deal on one of our new homes sites.

27 juli 2023
Omdöme utan inbjudan
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Svar från Spring

Dear Paul, thank you for taking the time to share your experience with Spring. We look forward to working with you again in the future.

Betygsatt 5 av 5 stjärnor

Thank you Shah for being so helpful to…

Thank you Shah for being so helpful to go through the process, which is new to us, and making it smooth so far. Hopefully it all goes well to completion but so far Shah has been excellent and we would recommend enquiring / using Spring.

2 augusti 2023
Omdöme utan inbjudan
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Svar från Spring

Thank you for your review of the experience you have had with Spring. We are delighted to be able to support you through this process and the onward journey to completion.
Kind regards Shah & The Spring Team

Betygsatt 5 av 5 stjärnor

Shah was very helpful and quick to…

Shah was very helpful and quick to respond, service was proactive and straightforward

7 juli 2023
Omdöme utan inbjudan
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Svar från Spring

Many thanks for the positive feedback on your experience with spring, we are always happy to help.
The spring team

Betygsatt 5 av 5 stjärnor

Excellent Service from Shah

Shah has responded quickly and been excellent at getting back to me. Provided good information

20 juli 2023
Omdöme utan inbjudan
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Svar från Spring

Dear Jade, thank you for taking the time to review your experience with Spring.
The Spring Team

Betygsatt 5 av 5 stjärnor

quick and efficient

Things started moving very quickly and efficiently.

21 juni 2023
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Svar från Spring

Thankyou for taking the time to leave us a review Linda, we are delighted that we could get your sale moving quickly and efficiently.

Betygsatt 5 av 5 stjärnor

As always a fantastic service with us…

As always a fantastic service with us and our customers thank you Shah, Simon & Hannah making moving simple and easy

3 maj 2023
Omdöme utan inbjudan
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Svar från Spring

Thank you for leaving the team a review Samantha. We look forward to helping you and your customers again in the very near future. All the best!

Betygsatt 4 av 5 stjärnor

A fairly short phone conversation which…

A fairly short phone conversation which I found a little difficult to understand, but it was polite and informative. I haven’t heard any more but the extra exchange seems to be going through ok.

29 mars 2023
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Svar från Spring

Thank you for your review Alexandra. We continually strive to provide the best possible service for our customers and are here to help if you need any further information or assistance. Please do get in touch with us directly at: hello@springmove.co.uk, or call us on 020 8629 7877, we are always happy to help and answer any questions or queries you may have during your journey with Spring. Many thanks

Betygsatt 5 av 5 stjärnor

Moving house can be stressful, Spring were there when we needed them most

Everyone knows that moving house can be stressful and uncertain, the team at Spring were there for us when we thought our chain was broke. Spring provided reassurance and practical solutions to fix the chain, at a pace, with openness and transparency. Great service, great team!

16 februari 2023
Omdöme utan inbjudan
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Svar från Spring

Dear The Tubb Family, thank you for taking the time to leave us a review, we are so pleased that we were able to provide you with the right solution and fix your broken chain. The whole team wish you all the very best for the future and thank you again for choosing Spring.

Betygsatt 5 av 5 stjärnor

I can't recommend this company enough!

A lovely company to work with. Shah has been very helpful and is keeping me up to date throughout the whole process. I have nothing but praise for Spring.

25 februari 2023
Omdöme utan inbjudan
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Svar från Spring

Hi Sophie, thankyou for your email regarding the service you are receiving whilst working alongside us!

Betygsatt 5 av 5 stjärnor

Very pleased with the service provided.

Valerie at Spring has given exemplary service in our prospective purchase of a McCarthy Stone apartment for my in-laws. She provided up to date information during the process and gathered additional, unexpected information for us when requested.
We have unfortunately had to pull out of the process due to unforeseen circumstances.
The only downside is the very low offer that was made on the house we were hoping to part-exchange, but it wasn't this that was the reason for our withdrawing. Also, we respect that McCarthy and Spring both need to make a profit on the arrangement; so have no ill-feeling regarding anything in that part of the arrangement.

22 februari 2023
Omdöme utan inbjudan
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Svar från Spring

Dear Mr Sanders, thankyou for taking the time to leave a review of your experience with Spring and the great service you received from Valerie. Although the sale didn't progress at this time, please do not hesitate to contact us in the future, if your situation changes. We wish you all the best for the future.

Betygsatt 5 av 5 stjärnor

A breath of fresh air!

The service Spring provide was extremely quick and efficient. Having had a traumatic 6 months trying to sell our property on the open market and a buyer pulling out at the very last minute their part exchange package was a breath of fresh air.

17 februari 2023
Omdöme utan inbjudan
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Svar från Spring

Dear Damian, thankyou for your review of your home sale with Spring, we are delighted that we were able to assist with your part exchange after your experience on the open market. The whole team wish you all the best for the future.

Betygsatt 5 av 5 stjärnor

All questions answered

Shah was extremely helpful on both occasions when I spoke to him. On the second occasion he answered all of the questions that I had and made sure that I understood.

19 januari 2023
Omdöme utan inbjudan
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Svar från Spring

Dear Jacqueline, thankyou for your review of Spring and the service you received from Shah!

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