Absolutely amazing experience, lovely lady, fast email and phone responses and even catered to a personal request. Shipping came up higher than expected with an item and they lowered it for me, which... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Amazing all around! I love, love my little spooder, and he was packed well so he was comfy for his journey. The little freebies were lovely, as were the care instructions. He's safe and happy in his w... Se mer
Amazing service! I ordered a female Bahamas jumping spider, she came to us beautifully wrapped with care and protection and fully fed. The delivery was fast and outstanding! We also were given some lo... Se mer
Absolutely loved the way my spider was packaged. Really secure and safe and even had a fly in with it for the journey. Will definitely be using Spoodies uk again. Lovely little box with cute little... Se mer
Företagsinformation
Skrivet av företaget
Welcome to Spoodies UK Ltd (16755480) – your family-run home business for all things jumping spiders and their accessories! We are a passionate, close-knit family dedicated to celebrating these fascinating arachnids and supporting their care with high-quality information, resources, and custom-made products. Our journey began as Spoody Liscious UK, but on 1st September 2022, We proudly rebranded to Spoodies UK Ltd, joining forces with another like-minded company to bring even more innovation and excitement to our community. This new chapter allows us to expand our range of unique products and services while continuing to uphold our family values and personal approach. One of our specialties is custom 3D-printed enclosure items, designed with care to suit the unique needs of your jumping spiders. Every piece is not only functional but also crafted to add charm and beauty to your spider’s home. We believe that every spider deserves a habitat as special as they are. Quality and customer satisfaction are at the heart of what we do. From product design and manufacturing to customer service, our family personally oversees every step of the process, ensuring that you always receive the best possible experience. We invite you to explore our website, learn more about jumping spiders, and discover our custom accessories made with love and expertise. Together, let’s celebrate and protect these extraordinary creatures!
Kontaktuppgifter
SPOODIES UK LTD The Old Bank The Triangle, Paulton, Avon, England, , BS39 7LE, Bristol, Storbritannien
- 03300100639
- online-orders@spoodies.com
- spoodies.com
4,9
Utmärkt
101 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great communications, healthy pets, sorted.
Great communications, including that my jumpers wouldn’t be posted until Monday (ordered just before the weekend). I wouldn’t want to have live animals in the postal system over the weekend so didn’t expect them to go out so the communication was a nice bonus.
Our spiders arrived safely and well packaged and are now happily exploring the new homes sent with them.
3 juni 2025
Omdöme utan inbjudan
Ordered one spider then decided to get…
Ordered one spider then decided to get a 2nd they sent them both together didn’t charge me twice for delivery very friendly spiders In amazing condition and love the little houses they sent with them
4 mars 2025
Omdöme utan inbjudan
Svar från SPOODIES UK LTD
💬 We love hearing from happy customers!
A huge thank you for sharing your positive Trustpilot review with us. Your support not only makes our day but also helps others feel confident in choosing us. 🙌
We’re committed to keeping up the great work and can’t wait to welcome you back again soon. 💙
#ThankYou #TrustpilotFeedback #HappyCustomers
Great service
I received my jumper Very quickly . Very happy with the little guy. Great packaging and great little starter home included as well a few another bits. Highly recommend. Very helpful and quick response to the questions I asked. Thank you so much.
23 februari 2025
Omdöme utan inbjudan
Svar från SPOODIES UK LTD
Thank you so much, Stacey, for the 5-star rating! We are thrilled to hear that you received your jumper very quickly and are happy with it. It's great to know that you appreciate the packaging and the included starter home. We're glad to hear that you found our service helpful and responsive. Thank you for the recommendation!
Over the moon
Absolutely over the moon with my 2 new spoods! Beautiful and healthy spiders, came with amazing quality starter enclosure and accessories. Even included some cute freebies- always fun! And beautifully presented packaging, I always worry about shipping live animals but it's clear every care has been taken to ensure the safety of these little guys. Would recommend :) thankyou!
25 februari 2025
Omdöme utan inbjudan
Svar från SPOODIES UK LTD
Dear Alice,Thank you so much for your lovely review and for rating us 5 stars! We are delighted to hear that you are absolutely over the moon with your new spoods. It's fantastic to know that you found them beautiful and healthy, and that you appreciated the quality of the starter enclosure, accessories, and freebies. We are glad that the packaging ensured the safety of the little guys during shipping. Your recommendation means a lot to us. Thank you! Warm regards, Nathan
Great service
Great service. Brilliant quality decor. Really good choices of unique products and colours. My favourite place for jumping spider decor.
14 mars 2024
Svar från SPOODIES UK LTD
Thank you, Ashley, for your wonderful 5-star rating! We're thrilled that you enjoyed our great service, brilliant quality decor, and unique product selections. We're happy to be your favorite place for jumping spider decor! Your feedback is truly appreciated. |
Really happy with the spood trees I…
REally happy with the spood trees I ordered, unfortunately 1 was broken upon arrival, but they refunded the payment and sent a replacement.
Fantastic customer service and I cannot wait to give the trees to my spoods!! They are gonna look so cute jumping and climbing in the trees :)
26 februari 2024
Omdöme utan inbjudan
Amazing spider accessories
The designs of spider gyms are so unique and amazing it was difficult to choose a favourite. Really good customer service very friendly and gave tracking details for delivery. Would highly recommend to others.
23 januari 2024
Happy Spood
I ordered a few things for my spoods enclosure. The items were well packaged and arrived quickly. They are amazing, my spood loves them. The free gift and little note that were included were also a lovely surprise 😁
29 januari 2024
Omdöme utan inbjudan
Truly amazing
Truly amazing.
Quality is amazing looks fab
Communication is spot on kept in the look with everything. Will order again
17 januari 2024
Omdöme utan inbjudan
Amazing
Website was so easy to use, Im so happy with what I ordered and what arrived. The colours are amazing and the quality is great! Great service, really friendly and helpful. Will definitely be ordering again
3 januari 2024
Omdöme utan inbjudan
Svar från SPOODIES UK LTD
Hey Lauren, Nathan here, Glad you love your order, I personally loved the colours on the one item, Hope your Spoody loves the new Décor
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.