Speedcubestore Omdömen 

168
•
TrustScore 2.5 av 5

2,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Avoid! The website and vendors are all China based despite the .co.uk website. The support email address given does not exist. Payment taken via the website is sent to a Chinese vendor, and I’m still... Se mer

Betygsatt 1 av 5 stjärnor

Sent wrong cube (cheaper version). Did not respond to several emails. Had to get PayPal involved, then suddenly they responded. Their return address policy is a lie, they say that they will sup... Se mer

Betygsatt 5 av 5 stjärnor

Ordered 4 cubes inc Moyu RS3M 2022 MagLev and a £5 mystery puzzle. Dispatched super fast. Order took 11 days to arrive from China. Online tracking worked (eTower autotranslated by Chrome and Royal M... Se mer

Betygsatt 3 av 5 stjärnor

I am adding this to my original review below. The cube did finally arrive after a couple of curt but factual responses from speedcube. It is of good quality. masquerading as a uk store, pretending... Se mer

2,4

Dålig

TrustScore 2.5 av 5

168 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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2,4

Alla omdömen

(168)

7 omdömen under de senaste 12 månaderna

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Betygsatt 4 av 5 stjärnor

Unbeatable value if you don’t want it in a hurry.

Like other reviews, the only reason they’re not getting 5 stars is that the store doesn’t make it absolutely clear that they’re not being dispatched from the U.K., but they do clearly state delivery times, so I should really have known. I was a little trepidatious when I received emails with Chinese language notifications and the tracking site turned out to be Chinese too, but most modern browsers translate those sites for you and tracking is accurate and up-to-date. My package of a GAN13 maglev and GAN Megaminx arrived within the advertised timescale and in terrific condition (no damage to the packaging). The puzzle cubes are both genuine and represent unbeatable value compared to other stores, so well worth the wait. I would certainly consider buying from them again.

10 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good Service!

Good Service!

It was well packaged, a few dents but considering the company being based in China it came quickly and safely and it was exactly what I paid for. I bought the GAN 356 M and it came in 10-15 days like specified. I also got it for incredibly cheap, £21 (including shipping). Since the GAN 356 M is £35 at retail price, I definitely saved a lot of money. Customer service was good, I contacted them about my tracking number and they replied within the next day providing it. Good service, I recommend!

18 januari 2023
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Eventually arrived….

I’ve edited my previous review:
The cube randomly arrived today, 9 weeks after I’d initially ordered it.
The cube is genuine and was well packed.
I had been concerned that this was a scam website as the cube had taken so long to arrive and all communication was ignored by the seller and the tracking website link led nowhere.

25 februari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I would give zero stars if I could

I would give zero stars if I could. Be very, very careful. They masquerade as a UK store but it’s a lie. My cubes never arrived and they ignore ALL my emails and online contact forms. Please report your experiences. We need to get these criminals shut down.

17 november 2022
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Good experience

I only read the reviews after I have ordered and realized that the store is not UK based. Honestly, I was quite scared because of some customer experiences in the reviews and thought I've been scammed. After 12 days my items have arrived and they are original as described. I am happy with what I got and it was worth the wait. I am not giving them five stars because it wasn't clear from the beggining that this wasn't a uk based shop. I would definitely consider ordering there in the future.

13 februari 2023
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

arrived, but fake?

the items arrived, but are extremely cheap feeling and not worth the amount paid. packaging and instructions all in chinese, I assume these are just cheap copies of a real brand.

9 februari 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Good price, delivery and correct cube.

I think that this speed cube shop is worth it. i bought a gan 356 XS and it came in the correct time (business days). I recently bought a gan 251 m leap UV and i am waiting but they have already arrived to London after 6 days ( i live in Liverpool). The fact that they deliver all the way from Hong Kong and you still get it rapidly. The price for the cubes is the lowest i have ever seen and even delivery is free for orders over £20. Sure you might get the wrong cube but what im saying is you can risk it for the biscuit.

8 februari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I didn't get the cube

I didn't get the cube. AND I didn't get back my money. Speedcubestore doen not respond my emails. Speedcubestore didn't answer the question to registrate itself on KLACHTENKOMPAS in the Netherlands. This was asked by the Dutch Consumentenbond.
Therefore I advise you: Do not buy anything at Speedcubestore.com .

4 december 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent cubes, amazing prices (worth the wait)

Ordered 4 cubes inc Moyu RS3M 2022 MagLev and a £5 mystery puzzle. Dispatched super fast. Order took 11 days to arrive from China. Online tracking worked (eTower autotranslated by Chrome and Royal Mail) and kept me suitably reassured/tantalised.
Products sensibly packaged and exactly as advertised. £5 mystery is a QiYi 5x5, so I'm very happy (if a little daunted, I can barely solve a 3x3!)
As long as you're aware this is a China-based company (albeit UK registered for VAT) shipping from China, I think it's a good (and extremely good value) shop.

3 januari 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Pleasantly surprised, good service despite all the bad reviews

Pleasantly surprised. I ordered in haste and didn’t check the reviews, after reading the reviews, I thought I would be let down. However, my order arrived within the 7 day target despite all the post strikes and bad reviews. Really well packaged and exactly as I would have wanted. I am really really happy with the service and the product (marble night city) the only reason I haven’t given 5 stars for a perfect service is because the web page does make it look like they are a UK operator and I find that a bit concerning, they should be more honest about that but as I say the delivery and the product were really excellent. The package arrived in time for Christmas and actually came quicker than some items I had bought within the uk.

16 december 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid at all costs!

Avoid at all costs!! Placed an order on 27/11 for my Grandson’s Xmas present. Emailed twice - no response!! Having read other comments on here I decided to check shipping. Apparently the items have “partially shipped”. But when you hit “track package” it takes you to a Chinese shipping company. I have my fingers crossed that it does arrive and that I can put this experience down to the UK postal strike.
Update- my son worked out the tracking process and located the ordered goods at Heathrow. They eventually arrived on 29/12/22. So I will put the delay down to the Royal Mail strike. However, my rating remains unchanged as a result of their non-existent customer service. Quite simply they do not respond!!

20 december 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great price and fast as possible shipping from China

Great price and arrived from China in two weeks during a period of postal strikes in the UK - not bad. Well packaged and genuine products (Gan Mosaic 10x10 - £107). Had tracking number so could follow the shipment throughout its journey. Thank you!

19 december 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful service

They pretend they are UK but clearly they are not. Therefore your parcel will not arrive on time! Don't bother go somewhere else.

17 december 2022
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Attractive availability and pricing but zero customer service

I first ordered from speedcubestore.co.uk in August 2022. I knew that the company was based in China - there is a page on their website where this is made clear - but the availability and price of the item my son wanted made it worth waiting slightly longer for delivery. We placed an order for a low value item and it was delivered within the estimated timescale. Having had one problem-free experience, I placed a new, higher value order in November for my son’s Christms present. I figured I just about had time and actually it came well within the estimated delivery timescale and was well packed. It appears to be what I ordered - I can't comment on authenticity as I'm not the intended recipient so haven't opened the box and I wouldn't know how to tell if it's genuine anyway. I'm giving this transaction a low score, however, because I accidentally ordered two of everything due to a connection error that made me think my order and payment had not gone through. Ok, my mistake not theirs, but I emailed as soon as I realised and requested to cancel one of the orders but got no response. My follow up emails we're also ignored and they sent me two of everything which I am now stuck with because there's no customer service to arrange a return and refund. Zero stars for customer service.

17 november 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

You will be scammed! Don’t use this company.

This company obtained my order by fraud. On 17th November I placed an order of £111.98 with the company ‘Speed Cube Store’ web address:
speedcubestore.co.uk
I believed they were a UK based store. This is because they use a .co.uk website address and state delivery is by Royal Mail within 6-12 days. I needed the goods within 12 days at the latest as the order was advent calendar gifts.
However when my tracking information arrived the next day in CHINESE it was clear I had been scammed and that this is NOT a UK based company. Eventually I was able to get access to the English tracking page by exploring the issue online, as the company totally ignored my email asking for an explanation as to why they were sending Chinese tracking info.
The tracking showed my order was not even dispatched until 25th November,
8 DAYS AFTER PAYMENT. It also shows my order will arrive by airmail at the end of December/beginning of January!!!
This is TOTALLY UNACCEPTABLE and useless to me being at least 4-6 weeks late!! I contacted the company AGAIN by email AND using their online contact form, requesting an immediate refund. They have completely IGNORED me. Aside from pretending to be a UK company it is also very suspicious that their proof of purchase and tracking emails state SPEED CUBE SHOP UK but their website is SPEED STORE UK - they appear to be trying to assume the identity of another online shop called Speed Cube Shop.com. I am now in the process of securing a refund from my bank and reporting this company for fraud.

17 november 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Wrong cube delivered

Wrong cube delivered, some cheap trashy one, instead of magnetic one, so I doubt it's on purpose. Once the store answer and send another cube, I'll set more good comments here, but till then, recommendation is same as the mis-delivered product: total trash.

25 november 2022
Omdöme utan inbjudan

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