They helped take stress out of the no fault accident we had, organised a hire can and had it within 24 hours, kept in regular contact to keep me updated on the status of the insurance claim. Everyone... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
At the beginning Spectradrive were very good. Arrived the same day my car was written off with a replacement vehicle. Loaded my car and took it away. Settlement payment was very quick. However, after... Se mer
Quick, accurate and a pleasure to deal with. They dealt with my case and everything was sorted within a day for a courtesy car and under 2 weeks for my write off money to be in my bank! I would defini... Se mer
Acted quickly in a difficult situation. I was updated along the way and James Hovington has been very helpful, along with all the other members I have contacted. The Hire car was excellent and service... Se mer
Företagsinformation
Skrivet av företaget
Spectra Drive have many years experience providing accident management services from our Manchester based operations centre. We can offer a 24/7 nationwide range of mobility and vehicle repair solutions.
Kontaktuppgifter
Chapel Studio, 47 Waterloo Road, SK1 3BJ, Stockport, Storbritannien
- 0330 555 0505
- claims@spectradrive.com
- spectradrive.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 38 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
First class service..
First class service... can't believe how fast they get things moving. 10/10.
Very polite had a replacement vehicle…
Very polite had a replacement vehicle by the end of the first day,regular updates as my claim progressed.
Everyone i spoke to was polite
Everyone i spoke to was polite, professional and took time to explain where we were in the process.
Spectra and the team dealt with my…
Spectra and the team dealt with my claim.
Kieran was very reassuring answering all my questions. It’s obviously not a very nice time going through an accident with all the stress that comes along with it. They were very helpful and sorted my claim quickly and efficiently.
Becki did a lot behind the scenes but Kieran was my point of contact and couldn’t recommend him or spectra enough.
Thank you again
Had a non fault claim spoke to kieran…
Had a non fault claim spoke to Kieran and he explained the process , Very happy with the service.
Great work
I was involved in a no fault accident and Kieran went through the process of having the car collected, organising the claim and providing alternative transport quickly and efficiently. He was incredibly helpful and friendly which made what could have been a tricky process easy.
I was involved in an accident to no…
I was involved in an accident to no fault of my own. My insurance company instructed spectra drive to deal with my case and the next day a car was delivered straight from Stockport to my front door in Coatbridge Scotland. Kieran who dealt with claim went above and beyond to make a very stressful situation seem nice and calm. All the staff I spoke to at spectra drive were extremely helpful and polite. I would highly recommend them. Thanks
Answering the phone quickly
Answering the phone quickly, taking into consideration our requests and requirements.
Helpful and friendly
Kieran was so helpful and really helped me. Never nice to be involved in a car accident but he helped me understand what was going on. Thank you!
Spectra drive are excellent and I can…
Spectra drive are excellent and I can highly recommend it to anyone. The hire car was a dream- brand new BMW, and they provided me with regular updates. Can't fault it.
The whole experience started off really…
The whole experience started off really well but went very slow I could have been kept more informed which would have saved me so many phone calls the only time I felt confident was when Tom Martin contacted me by email. Waiting for my interim payment took the accounts department far to long to do a simple BACS transfer.on the good side after an email from Tom Martin the final payment was made within the week
Very helpful on the phone
Great experience during not nice circumstances
My piont of contact was Kiran Farrow, he was always when I needed him to help with my entire claim including my courtesy car. His team were also fantastic. I hope not to be in anymore accidents. But should that happen this company is all I need. Thanks Spectra Drive and Kiran you've been amazing
i if accident in 2022 i was not in…
i if accident in 2022 i was not in fault .someone say go to spectra , sent me car audi Q7 ,i fi Volvo xc90 i think lots differ, women drive on my car on street parking , was in fault her insurane Liverpool victora will not pay car hire , now spectra coming to me for pay £8300, i last my car last my house and now i need pay this , i think women need pay this not me
100% recommend!!
Went through spectra drive to get a hire car following a car accident that was not my fault, spoke with Kieran who was extremely helpful and kind and helped sort it out within the hour of contacting him, can't thank Kieran enough and would highly recommend spectra drive to anyone, thank you again.

Svar från Spectra Drive
Quick to deliver
Quick to deliver
Hassle free
Quality vehicle
No rush to pick up vehicle so time to organise an other vehicle

Svar från Spectra Drive
I could not fault Spectra Drive.
Amazing help and guidance, great communication from Neil and the team, hire car was of a high standard.
I could not fault Spectra Drive.

Svar från Spectra Drive
I was in a 4 car smash on M1
I was in a 4 car smash on M1. I had the whole family with me and we were all banged and bruised. The next day Kieren rang me to help with all of the details and he was absolutely fantastic. I was in so much pain that I couldn't concentrate but he tool all of that worry onto his shoulders and help with everything. I can't thank him enough. I totally recommend these guys to help.

Svar från Spectra Drive
Easy
I had a non fault accident and was in shock and didn’t know the process but Spectra talked me through it, big thank you to Kieran also he was very polite.

Svar från Spectra Drive
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