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Don't form your company here. When you want to form a new company, they will be super quick, they will call you within minutes after you've submitted your request and will respond promptly to your emails because they want your money. After that, you're stuck with them. Be it company renewal or amendment of any sort, they will be very slow to respond. Most of their functions have been outsourced to a third world country and everytime you will get a reply for a new person who will not bother to read the trailing emails and you will be asked again and again to explain to every new person what the problem is or what is that you are seeking reply to. Do yourself a favour and avoid them.

Poorest experience ever.
They said visa was issued and i traveled to UAE for biometrics only to be told it was a mistake and visa was not issued. SPC did not take responsibility.
The emails are answered by staff in India who respond with generic response, do not answer your questions etc.
AVOID AT ALL COST>
To begin with they are nice and helpful. Once you pay then that it they dont want to know and dont care at all

I'm having the worst experience ever in my life.
I have an FZE company registered with them (Ortashi), and I submitted a visa renewall via thier portal, when I called the second day they told me that the digital viersion will be issued end of the day, but it wansn't, not even the next day, on the third day I checked the ICP portal by my self and found that ICP has returned the applicaiton only two minutes after it was submitted, due to an expired establishment card, until the end of the day SPC didn't give me any feedback and just telling we will email the visa department. I requested a manamgent call back, and I got nothing. this is causing my lots of losses as I have to changes my business travels and alter my schedules.

If you think getting a simple service from this company is difficult, just wait until you try to get a response to a complaint.

The level of unprofessionalism is staggering. The amount of time I have wasted trying to reach any form of management is beyond frustrating. Emails go unanswered, phone calls lead nowhere, and when you do finally reach someone, you’re met with vague responses and no real solutions.


To make matters worse, I was told the fee I paid was utilized in services (that I never got) and that they actually provided me with dedicated account manager free of charge. Yet, despite supposedly having this dedicated support, I received nothing but delays, poor communication, and an utter lack of accountability.

If this is what service looks like with an account manager, I can only imagine how much worse it would be without one. And of course, when I requested a refund for a service I never actually received, I was met with the same stonewalling and lack of response that seems to define SPC Freezone’s approach to customer service.

If you value your time and, more importantly, your money—stay far away from SPC Freezone. There are far better options out there that won’t leave you chasing your own tail just to get basic assistance.

Avoid SPC Freezone – A Nightmare Experience

As a business owner, I’ve dealt with many companies over the years, and I have never left a negative review—despite occasional minor frustrations. However, my experience with SPC Freezone has been so appalling that I feel obligated to warn others.

At the start, SPC Freezone was incredibly responsive, constantly calling, emailing, and WhatsApp messaging me with offers and promises of seamless service. But the moment I made payment, everything changed.

Getting hold of anyone became nearly impossible. The entire visa and medical process was a nightmare, causing me enormous stress. What should have been a straightforward residency process took several months longer than expected, leaving me stuck in Dubai, unable to leave, which had a severe impact on my business—I couldn’t travel to meet clients or operate effectively.

Every time I reached out for updates, I was bounced between different representatives, none of whom had any knowledge of my case. It was an endless cycle of miscommunication, delays, and frustration.

Due to SPC Freezone’s failings and incompetence, I have now been forced to close my company with them at a considerable cost. Despite their endless mistakes, they refuse to acknowledge any wrongdoing and have provided no apology or accountability for their actions.

On multiple occasions, I was told that the company was under restructuring and that staff were still being trained—yet this was at the direct expense of paying customers like myself. How a company can operate in such chaos while continuing to take on new clients is beyond me.

To this day, I have received no formal acknowledgment, apology, or resolution from SPC Freezone. They clearly have no idea what they are doing and show no concern for the financial and professional damage they cause.

If you are considering using SPC Freezone, I strongly advise against it. Their lack of professionalism, accountability, and basic customer service has made this one of the worst business experiences I have ever had.

Stay away and look for a more reputable free zone if you value your time, money, and sanity.

Scammers they only want to sell and get paid , worst experience ever , if they contact you just block them.

I had an awful experience with SPC Free Zone. From the beginning, the commercial representative, Arjun, assured me that I could run my business remotely from outside the UAE, specifically from Spain. After paying over €2000 to set up the company, I discovered it was impossible to open a bank account without a visa and residency in the UAE. This was entirely the opposite of what they promised. I feel deceived because the information provided was false, and now I’m left with a company that I cannot even operate.

I absolutely do not recommend their services. They mislead you and take your money without delivering what they promise. It's a total scam and fraud.

Scammers, they are fraud. Took my money and didn't do what was promised I cancelled immediately realizing their unprofessional behavior, my money was not returned I lost almost 8500 AED and still asking them to return. But the whole team is fraud, they keep asking me to wait and wait, it's been more than a month, money not returned.Not recommended

Its the worst communication and also Managment I have ever experienced in my whole life. We really tried our best but it took us hours and hours communicating with these brainless robots. Complete frustrating. We told them that we have only a month or less to get visa for school and everything and than portal was damaged and it send our payment wrong so we had to wait 10-45 working days to process only the payment they already got. No sorry, no help or somthing. just same temeplates by mail and whats app. This place should be closed. BAD karma!