Spares Hut Omdömen 276

Genuine battery

Order HUT4571 placed on 19/04/2024.The company is quick to accept payment but from there onwards you are on your own.As a delivery estimate of latest 26th April passed with no communication at all,I have written numerous emails to try and get some response from the company to no avail.My first email,on 30th April,received a response to say the item was being sent but no tracking was provided.No response since then.ABSOLUTE THIEVES

UPDATE
Have you noticed that after receiving a number of 1 star reviews there will suddenly be a bunch of 5 star reviews being posted by individuals who have only a single posted review on Trustpilot(presumably they were so impressed with Spares Hut that they felt they had to write their first and only review for Spares Hut!!)all in the space of a few days.The aim is obviously to drown out the bad reviews.Highly suspicious activity

Cheaper for the same parts than other stores online.

Genuine filter however arrived later than i would've liked :/

Great service received when purchasing a spare part for my dyson v11 absolute.

First order was lost in dispatch but shortly replaced and it was delivered on the 27th. Cheers.

the experience was great from placing to the order to receiving the product that i needed in the same week. i was unsure what part would fix my vacuum and reached out to their team. i received a response telling me which part i needed to order. thank u.

DO NOT BUY

The wing mirror I had ordered clearly says it’s a “electric mirror” I had paid a whole mechanic to come out mobily to take the door panel off to just fit the mirror.
Just to find out it ain’t even an electric mirror. HONESTLY wasted my Time And Money since I had also took work off for this.

The reviews on the sigh are ALSO ALL FAKE, I TRY PUT A REVIEW UP AND THEY WILL NOT UPLOAD IT. YOU CAN GO TRY YOUR SELF. ( I think it’s since it’s a bad review) which they don’t want a bad look.

Bought a torque motorhead for my Dyson V11

Ordered item on 23rd March, never arrived. Contacted them on the 8th Apr, had a response on the 10th saying they will look into it. Never heard back. Contacted them again on the 15th, 17th, and 22nd. No response. Tried calling them using the number on their website, but getting a response that the number is not in service. Absolute thieves.

Reported to NCSC as a scam website

They claimed to have sent it, then claimed to have sent my item a seconded time. Yet BOTH times it got lost in the post. They are a bunch of rip of con men. NEVER EVER BUY FROM THEM. You won't get your order and unless you paid by PayPal, you won't get your money back.

I won't lie the delivery arrived quite later than i would of liked and i was quite skeptical. However i am so glad i ordered the filter i needed with spares hut. It was delivered to my neighbour and i did not get a calling card so thats why i am rating 4 stars. Cheers team.

TERRIBLE. Unfortunately, I have literally nothing positive to say and question whether this is a legit business. I placed an order in Nov2023 and I am still yet to receive it. I was constantly chasing to finally get a response at the end of January to say that said it was dispatched - they could no provide any evidence of dispatch or a tracking number. I have been asking for a refund since January and all I receive is a response 3 weeks later asking for my PayPal email…. To wish I have responded several times saying it’s the same email address. They are constantly and deliberately delaying a refund and a morally horrific company with no regard for customer service

Updated - April 17th

If my refund was processed please show me receipts. When did I get a confirmation email of this? When did it land in my bank account? What is the reference number?
And finally, why don’t I have the money?