Bought a guitar from them. It was posted quickly and with good communication. I contacted them to return it and they replied quickly and sorted it out with no fuss. When I sent it back to them I saw t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I recently bought a pre-owned Ibanez Premium RG827z online from Sound Affects, and I honestly can’t praise the team enough. From start to finish, they were professional, supportive, and complete... Se mer
Ordered a guitar late Thursday night, enquired Friday morning about standard delivery but assured it would be Monday or Tuesday, was given a Tuesday delivery date by DHL, arrived mid day Monday. Great... Se mer
Företaget har svarat
Item was exactly as described, in mint condition. In correct packaging. Functions exactly as expected. Staff were helpful and made sure I remained in the loop regarding delivery progress. Ordered one... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
One of the UK’s leading specialist dealers in high-end, rare and boutique electric and acoustic guitar brands and gear. In early 2014, we moved to our premier showroom in Ormskirk which has become well-known for its themed room layout, which also allows for demoing products in your own space, even when the shop is going through a busy spell. When you visit us, browse at your leisure through our themed rooms. Our ‘Main Room’, complete with Chesterfield couch, wall-to-wall, houses our most boutique and rare guitars from some of the world’s most revered and respected builders. The room and it’s stock changes each day, so paying us a visit just to see what’s new is well worth it – It’s never the same twice!
Kontaktuppgifter
129 New Court Way, L39 2YT, Ormskirk, Storbritannien
- 01695 570023
- sales@soundaffects.com
- soundaffects.com
4,9
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Sound Affects
Thanks for leaving a review John
Great guitar store
Great guitar store, always plenty of interesting guitars on offer. Very helpful staff and first class service and shipping
29 november 2025
Svar från Sound Affects
Thank you for taking the time to leave feedback.
User friendly website
User friendly website, arrived perfectly packaged, on time and the guitar is perfect 👌
24 november 2025
Svar från Sound Affects
Much appreciated Nikki!
Great retailer 10 out of 10
Great website, items always in stock, Great comms and first class delivery
25 november 2025
Svar från Sound Affects
Thank you for taking the time to leave feedback!
Great service and communication
Great service and communication
Highly recommended and will definitely buy here again
13 november 2025
Svar från Sound Affects
Much appreciated Chris.
Thanks for leaving feedback.
Less than stellar
The guitar arrived with lacquer cracks, smudges and some parts looking like they had been put on in a hurry. Only reason I've not returned it is because I can't be bothered to go through the process.
13 november 2025
Svar från Sound Affects
Hello Benjamin Acevedo,
I am sorry to see that you have left us negative feedback.
The Kramer guitar you purchased from us was brand new and had only been out of the box to be inspected by our tech.
It's a shame you have decided to leave feedback without reaching out first. You have a 14 day return period on your order so feel free to reach out if you need any further assistance. We are more than happy to help.
Regards
Sound Affects Guitar Store
Really good product and delivery
Really good product and delivery. The item is in virtually brand new condition. Everything works and the price was fantastic. Recommended!
10 november 2025
Svar från Sound Affects
Thank you for taking the time to leave feedback.
Very good prices and great service
Very good prices and great service, highly recommended!
Thanks!
6 november 2025
Svar från Sound Affects
Thanks for leaving feedback.
Great service highly recommended
Guitar was advertised at a very reasonable price, better than described and delivered within one working day. They also responded to my questions very promptly.
Cannot fault the level of service and I would certainly buy from them and recommend them to others
6 november 2025
Svar från Sound Affects
Much appreciated.
Thank you for taking the time to leave feedback.
Svar från Sound Affects
Much appreciated.
Perfect place to shop or get a guitar serviced/ set-up
Amazing place to shop or get a guitar repaired.
I brought in a Taylor acoustic with a manufacturing defect and a brand new, perfectly set up guitar was waiting at the shop in a matter of weeks.
Everyone was very helpful, special shout-out to Rob the technician.
1 oktober 2025
Omdöme utan inbjudan
Svar från Sound Affects
Much appreciated Lewis
Thanks again
Svar från Sound Affects
Thanks for leaving a review!
Svar från Sound Affects
Thanks for leaving a review!
Guitar in excellent condition and…
Guitar in excellent condition and delivered very quickly.
6 oktober 2025
Svar från Sound Affects
Thank you for taking the time to leave a review.
Excellent service
Excellent service. Very kindly informed me that a product I wanted wasn’t available and proposed a helpful swap for a different item at no additional cost. Fast delivery.
6 oktober 2025
Svar från Sound Affects
Much appreciated.
Svar från Sound Affects
Thank you Derek.
Fantastic place
Fantastic place, bought a couple of guitars from here and they don’t disappoint. Really relaxed environment with a few amps to try out the instruments. Can’t wait to return for another one.
3 oktober 2025
Omdöme utan inbjudan
Svar från Sound Affects
Thank you for taking the time to leave a review.
My second purchase from Sound Affects
My second purchase from Sound Affects, excellent service and Next day delivery. Highly recommended.
25 september 2025
Svar från Sound Affects
Much appreciated.
Thank you for taking the time to leave feedback.
On Line Purchase
I bought a second hand pedal from Sound Affects from their website. It was a good price, was dispatched quickly and arrived well packaged and sounds great !
27 september 2025
Svar från Sound Affects
Thank you for taking the time to leave feedback.
Much appreciated.
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