Tooks nearly two months to process a remortgage, costing us over £1000 in additional payments I'm not sure Faiza could have been more unhelpful if they tried. Need multiple copies of iD... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Highly recommend. Adriana has provided me with excellent advice and support throughout the purchase of my first property. She is extremely diligent and detailed in her work, and extremely prompt wi... Se mer
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Challenging Legal process I had a very complex transaction as I was on both the selling and purchase end of the legal process, which was very stressful. Annie, Ria, and Millie were so efficien... Se mer
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We used sort legal for our sale and purchase, recommended by our mortgage broker. Our case wasn’t completely straight forward but Elliot dealt with it all really well and communicated well with us the... Se mer
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Företagsinformation
Skrivet av företaget
We’re a law firm who specialise in conveyancing. We’re led by technology, focused on client satisfaction and committed to you.
Kontaktuppgifter
Burdsall House, Derby Conference Centre, London Road, DE24 8UX, Derby, Storbritannien
- 0333 323 1091
- enquiries@sortlegal.co.uk
- sortlegal.co.uk
4,5
Utmärkt
942 omdömen
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
EXPECT IT TO TAKE MONTHS
Tooks nearly two months to process a remortgage, costing us over £1000 in additional payments
I'm not sure Faiza could have been more unhelpful if they tried.
Need multiple copies of iDs, then rejected signatures on documents despite having both a passport and driving licence.
Waited 6 weeks to ask us for documents relating to our new build despite the hold up being related to the registering of our new build! Had the audacity to say they didn't realise it was a new build.
Took a week to then confirm and sign off once all the documents had been agreed and acknowledged.
They also seem to schedule emails for right at the end of the day so you are unable to answer.
Avoid
15 maj 2026
Omdöme utan inbjudan
Arshana at Sort Legal was brilliant
Arshana at Sort Legal was brilliant! She was always professional, responsive and keen to help. I would definitely recommend Sort Legal. Thank you for all your hard work.
14 maj 2026
Omdöme utan inbjudan
Avoid
Currently dealing with them and after being successfully 'onboarded' via their portal we then received an email stating this was not indeed the case.
Was then told (rather rudely imo) to send numerous additional ID documents via email which feels unsafe , feels like an interrogation!
Avoid.
12 maj 2026
Omdöme utan inbjudan
Svar från Sort Legal
We’re sorry to hear that you’ve felt frustrated by your experience. Our onboarding and verification processes are designed to comply with strict legal and regulatory requirements, which can sometimes mean we need to request additional documentation after an initial review.
We understand your concerns around security and would welcome the opportunity to reassure you about our process and discuss this further. Please email us at feedback@sortlegal.co.uk so we can look into your case directly and assist you further.
Highly recommend
Highly recommend. Adriana has provided me with excellent advice and support throughout the purchase of my first property. She is extremely diligent and detailed in her work, and extremely prompt with all responses.
I’d highly recommend her to anyone who is buying or selling. I don’t think I could have got through it all without her
Ellie Money
11 maj 2026
Omdöme utan inbjudan
Svar från Sort Legal
Thank you so much for your kind words and recommendation. We’re delighted to hear that Adriana was able to provide the support, guidance, and reassurance you needed throughout your first property purchase.
Buying your first home can be a stressful process, so it’s wonderful to know Adriana’s diligence made such a positive difference to your experience. We’ll be sure to pass your feedback on to her.
Congratulations on your new property, and we wish you all the very best in your new home!
Your staff were very helpful and …
Your staff were very helpful and organised over the whole process
8 maj 2026
Omdöme utan inbjudan
Svar från Sort Legal
Thank you for your kind feedback. We’re so pleased to hear that you found our staff helpful and organised throughout the process.
Providing clear communication and efficient support is something we pride ourselves on, so it’s wonderful to know this was reflected in your experience. We really appreciate your support and wish you all the best for the future.
Challenging Legal process
Challenging Legal process
I had a very complex transaction as I was on both the selling and purchase end of the legal process, which was very stressful. Annie, Ria, and Millie were so efficient in making the transaction succeed within a limited deadline. No question was too much trouble for them to resolve. They picked the phone each time, explaining and supporting me throughout.
I am using them for another transaction and would highly recommend sort legal.
Thank you for all your help.
8 april 2026
Omdöme utan inbjudan
Svar från Sort Legal
Thank you so much for taking the time to share your experience and for your continued trust in us.
We understand how stressful and demanding a complex sale and purchase transaction can be, particularly when working to a tight deadline, so we’re delighted to hear that Annie, Ria, and Millie were able to provide the support, communication, and efficiency you needed throughout the process.
It’s especially rewarding to know that their responsiveness and dedication helped make the transaction a success. We’ll be sure to pass your kind feedback on to the team.
Thank you again for your recommendation, and we look forward to supporting you with your next transaction.
Great communication from the beginning…
Great communication from the beginning of the process. Never had to chase for updates / answers.
Everything that was set in place, worked out to the dates that were set.
No issues for us at all, and based on this we would recommend.
1 maj 2026
Omdöme utan inbjudan
Svar från Sort Legal
Thank you for your wonderful feedback and recommendation.
We’re delighted to hear that you experienced clear communication and timely updates throughout the process, and that everything progressed as planned. Providing a smooth and stress-free experience for our clients is always our goal, so it’s fantastic to know we delivered that for you.
We truly appreciate your support and wish you all the best for the future.
I highly recommend Sort Legal
I highly recommend Sort Legal.
Communication was great.
And they really did their best.
22 april 2026
Svar från Sort Legal
Thank you so much for your kind words and recommendation. We’re delighted to hear that you were happy with our communication and support throughout the process. It was a pleasure assisting you, and we truly appreciate you taking the time to share your experience with Sort Legal.
I had the pleasure of dealing with…
I had the pleasure of dealing with Abbie and Lisa throughout the whole process. Both were extremely helpful and friendly, and whenever I called, one of them was always available to answer my questions promptly.
Lisa was exceptional from start to finish. Her communication was outstanding, she kept me regularly updated, and she was always quick to respond — especially when dealing with third parties. She really helped keep everything moving smoothly and made the whole process far less stressful.
Abbie was also very helpful, particularly towards the end, making sure all my documents were completed correctly, which I’m very grateful for.
Overall, a great experience — thank you both!
13 april 2026
Omdöme utan inbjudan
Svar från Sort Legal
Thank you so much for your wonderful review. We’re delighted to hear that Abbie and Lisa provided such helpful and friendly support throughout your journey.
We truly appreciate your kind words and will be sure to pass your feedback on to both of them. Thank you again for choosing Sort Legal. We wish you all the very best in your new home.
Sort Legal
Was recommended Sort Legal by my FA, the communication could have been better but no news is good news, Sidra resolved some stumbling blocks and efficiently dealt with my Mortgage..
Thank you Sidra for your Help.
28 april 2026
Omdöme utan inbjudan
Svar från Sort Legal
Thank you for your feedback and for choosing Sort Legal. We’re pleased to hear that Sidra was able to deal with your mortgage efficiently. Your kind words will be passed on to her, and we’re grateful for the recognition of her hard work.
Thank you again, and we wish you all the best for the future.
Anna was excellent
Anna was excellent! Very helpful and would respond to our queries very quickly :)
1 maj 2026
Omdöme utan inbjudan
Svar från Sort Legal
Thank you for your lovely review. We’re so pleased to hear that Anna provided such excellent support and was able to respond to your queries quickly throughout the process.
We appreciate your feedback and will make sure your kind words are passed on to Anna. Thank you again for choosing Sort Legal!
Svar från Sort Legal
Thank you for your kind review. We’re delighted to hear that you were happy with the service and communication you received. Your feedback is greatly appreciated, and thank you for choosing Sort Legal.
Really good communication at all…
Really good communication at all stages, fair and transparent pricing, really took a lot of the stress out of the process. Special thanks to Arshana!
1 maj 2026
Omdöme utan inbjudan
Svar från Sort Legal
Thank you for your wonderful feedback. It’s great to know we were able to take some of the stress out of the process for you.
We’ll be sure to pass your special thanks on to Arshana—she’ll be very pleased to hear it. Thank you again for choosing Sort Legal.
Good communication
Good communication, very reasonable fees. Handled our difficult situation well. We would recommend Sort Legal to everyone
30 april 2026
Omdöme utan inbjudan
Svar från Sort Legal
Thank you for your kind review. We’re really pleased that we were able to support you effectively through a difficult situation.
We truly appreciate your recommendation and are grateful you chose Sort Legal. Thank you again for your feedback.
We used sort legal for our sale and…
We used sort legal for our sale and purchase, recommended by our mortgage broker. Our case wasn’t completely straight forward but Elliot dealt with it all really well and communicated well with us the whole time. He was really responsive to emails, and answered any queries we had along the way. Thanks again ☺️
30 april 2026
Omdöme utan inbjudan
Svar från Sort Legal
Thank you for your lovely feedback. We’re really pleased to hear that your sale and purchase went smoothly with our support, especially given the more complex aspects of your case.
It’s great to know that Elliot kept you well informed throughout, We’ll be sure to pass your kind words on to him.
Thank you again for choosing Sort Legal.
We are very pleased with the service…
We are very pleased with the service from Sort Legal and all staff we have been in contact with.
When all documents are sent correctly the process was smooth and quick.
A big thank you to Arshana
30 april 2026
Omdöme utan inbjudan
Svar från Sort Legal
Thank you for your kind feedback. We’re really pleased to hear that you were happy with the service from Sort Legal and the team.
We’ll be sure to pass your thanks to Arshana—she’ll really appreciate it. Thank you again for choosing Sort Legal.
Elliot pipes is the best solicitor we…
Elliot pipes is the best solicitor we have EVER had to deal with.
Took time to explain everything so well and when we didn’t understand certain things he was so patient.
Near the end he made everything so easy and the week of the move was made stress free because of his efforts. Would recommend to everyone. Very very happy! Thanks so much to Elliot and Lava
23 april 2026
Svar från Sort Legal
Thank you for your wonderful feedback. We’re delighted to hear that Elliot was able to guide you through the process so clearly and patiently.
It’s especially great to know that the week of your move felt stress-free thanks to his efforts. We’ll also make sure your thanks are passed on to Lava.
We really appreciate your recommendation and kind words—thank you for choosing Sort Legal.
Ava, Amjad and Megan 5*s
Ava, Amjad and Megan were fantastic through an extremely stressful process. They were always keeping us up to date but there was difficulties presented along the way by other parties in the chain. With this I fully trusted them to carry on going without my input. Thank you to the three of you. Mr & Mrs Bates.
29 april 2026
Omdöme utan inbjudan
Svar från Sort Legal
Thank you, Mr & Mrs Bates, for your kind review. We’re really pleased to hear that Ava, Amjad, and Megan were able to support you through the process.
It’s great to know they kept you well updated and helped manage the difficulties that arose in the chain.
We’ll be sure to pass your thanks on to them all—they’ll really appreciate your feedback. Thank you again for choosing Sort Legal.
Efficient thorough Service and all questions answered
I had the pleasure of using Sort Legal for my recent property sale and purchase, Vicky and William were fantastic in answering any questions and guiding us through the process. They dealt with any issues promptly and in a timely manner. Although they were quick, they were very thorough and conscientious with all conveyancing matters. I cannot recommend working with them highly enough.
20 april 2026
Svar från Sort Legal
Thank you for your wonderful feedback. We’re delighted to hear that Vicky and William supported you so well throughout your sale and purchase.
It’s great to know they were able to answer your questions and guide you through the process. We really appreciate your recommendation and kind words, we’ll be sure to pass your feedback on to them both. Thank you again for choosing Sort Legal.
I had a very positive experience…
I had a very positive experience working with Arshana and the team at Sort Legal. The whole Help to Buy redemption process was handled efficiently and professionally from start to finish.
Arshana was always responsive, clear in communication, and made sure everything progressed smoothly without unnecessary delays. I felt well-informed at every stage, which made the process much less stressful.
I would definitely recommend their services to anyone looking for reliable and professional legal support.
Thank you again for all your help!
25 april 2026
Omdöme utan inbjudan
Svar från Sort Legal
Thank you for your kind and detailed feedback. We’re really pleased to hear that your Help to Buy redemption was handled efficiently and professionally from start to finish.
We truly appreciate your recommendation and will make sure your kind words are passed on to Arshana and the team. Thank you again for choosing Sort Legal.
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