Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Just brilliant. A new choice every month and the options to add on as one off or as a permanent add on to your sub. The masks are 100% Korean and if you’re an active member - the discount is s... Se mer

Betygsatt 5 av 5 stjärnor

Great products . Great customer service ! This is exactly how a business should behave . I had a special request concerning my subscription- specifically vegan only products . Andie responded promptl... Se mer

Betygsatt 5 av 5 stjärnor

A colleague at work complimented me on my make up in a picture. I was actually sunlight on a balcony, a Sonagi mask before the evening do, and a touch of lip gloss and mascara. I'm really enjoying... Se mer

Betygsatt 5 av 5 stjärnor

Have been a client for around two years now and couldn’t enjoy more. Curated, interesting, working well solutions in every box, and these matcha patches, gosh!! Highly recommended

Företagsinformation


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

190 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(190)

38 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Fantastic and Friendly Customer Service

As well as having excellent products and a thoughtfully curated monthly selection of masks, Sonagi has amazing Customer Service. I had to contact them as I had made an error in choosing my masks and delivery date, and they were so quick and efficient not only in coming right back to me, but in fixing everything as quickly as possible. Special shout out to Andie and Cenk, who were both extremely friendly and efficient. The company really feels like it cares about both it's products and it's customers. Cannot recommend them highly enough.

2 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

High quality products and service

I absolutely love this company, the masks have been incredible for my 40yr old skin and I always get compliments.
I have always loved good quality skincare but dont need much more than these now. The collagen masks are a personal fave!
They are such good value as well.
I have nothing but compliments for the lovely customer service team too, who helped me within a couple of hours when I had an issue with the website, personal friendly service.

2 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I’ve been subscribed to Sonagi for over…

I’ve been subscribed to Sonagi for over a year now and honestly love it! The masks are amazing quality, feel soooo nice on the skin. For the price, it’s such a bargain – I’d even say cheap for what you get.
Their customer service is also spot on. Anytime I had a question or I made mistakes with my order/ subscription or had royal mail issue they replied super quickly and were really helpful.
(especially Andie that just saved me again, thank you!<3)
The best skincare subscription, highly recommend!

25 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love the brand

Love the brand, the team are awesome and I’ve even been involved in some more in depth customer feedback with the senior leadership team.
They really care about the quality of the product and the level of service is awesome. Absolutely continue what you are doing! I can’t recommend the subscription boxes enough!

1 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I cannot rate this company high enough

I cannot rate this company high enough! It's such a brilliant business idea. I love that the masks are different every month and that they are chosen especially for us. It's a great way to sample the diversity of K-beauty and someone else does the shopping for me! The masks are always great quality and I love papering myself. My skin always feels so nice afterward.

23 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

It's a must have!

This is probably the beat treat I've had all year. Every month a new selection arrives and they are ALL great! Honestly the beat monthly subscription i could hope for! my skin feels amazing. Once a week you get an email telling you which one to use and what is it for. Absolutely fantastic. GET IN ON IT! Ai am in love ❤️

10 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The subscription is honestly amazing…

The subscription is honestly amazing and full of Korean masks that are top quality. I came across Sonagi on an Instagram ad and couldn’t believe the price, it’s so affordable. You can also buy masks separately and they’re well priced too. I’ve recommend to my friends, can’t wait for the monthly delivery now

26 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Well curated, great value

This is the first time I’ve actually been consistent with Korean face masks and wow! I can see a difference in my skin hydration after doing one or two a week.

I haven’t known where to start so I’ve tried random masks before but never stuck with them, and it’s nice to have a curated pack of masks that are high quality.

Honestly, such a great service — I’m hooked!

5 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Just brilliant

Just brilliant. A new choice every month and the options to add on as one off or as a permanent add on to your sub.

The masks are 100% Korean and if you’re an active member - the discount is substantial.

If you’re a fellow skin care nerd - this mechanism for getting your sheet mask fix, is an absolute no brainer.

Recommend, recommend, recommend.

1 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

SUBSCRIBE TO SONAGI YOU WILL NOT REGRET IT

The customer service team are so helpful and respond quickly, every month I have received a selection of mask and they all are amazing and provide instant results, I cannot even name my favourite mask as I like them all, the eye mask is a game changer amazing I could not believe the difference so I have also added these to my monthly subscription the prices are affordable for the results you see, do not waste your time buying your expensive masks at the stores
SUBSCRIBE TO SONAGI YOU WILL NOT REGRET IT

28 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing products and great customer service

Amazing products, really good value for money, great customer service and the subscription is really fun. I enjoy getting my package every month and see what surprise masks I will be getting. The ones I tried so far have been really good on my skin, I can definitely feel and see the difference after using them. Plus for the price of one or two masks you get in a drugstore, you get 5 instead! It’s a great deal.

20 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The masks were simply great

The masks were simply great! There was a good selection of them, with any of them tackling multiple skin issues. The masks do what they say and my skin didn’t negatively react to them, which is really good considering I have sensible skin. Can’t wait for the next box 🤩

12 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love it

The subscription is amazing, so well priced and with that considered the attention to detail is fantastic with the weekly emails and the slip that comes with it with all the mask details it feels like such a treat. The masks are all so soothing and it’s so nice to have a variety that you don’t see on the high street in a centralised place allowing you to try new products. Shipping and service is great too. Highly recommend!!

4 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fabulous sheets masks

I signed up to get a monthly pack of high quality sheet facemasks for a very reasonable cost. I have been getting them for 4 months now and absolutely love them. You get a great selection and different ones every month. Such a feelgood factor.

6 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

my favourite part of the month

i absolutely love tracking and receiving my Sonagi package each month, because the masks are varied and of really high quality. each month's selection comes with a handy card explaining the ingredients and use of each mask, which helps me to plan which mask i want to use each week-with one to spare for an extra evening of pampering! the price point is incredible for the subscription, and with free delivery (and speedy) you can't really go wrong. with the subscription, you can browse through their selection of add-ons if you'd like an extra treat that doesn't break the bank. on top of this, the customer service team is quick, understanding and responsive, and have always efficiently and attentively resolved any queries i have. 10/10 service, no complaints at all!

1 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Sheet mask heaven!

Great selection of sheet masks each month. I love the element of surprise and that each month the masks are different. Sonagi also has amazing customer service. They are always there to help and recommend masks based on skincare concerns.

2 juni 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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