Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Just brilliant. A new choice every month and the options to add on as one off or as a permanent add on to your sub. The masks are 100% Korean and if you’re an active member - the discount is s... Se mer

Betygsatt 5 av 5 stjärnor

Great products . Great customer service ! This is exactly how a business should behave . I had a special request concerning my subscription- specifically vegan only products . Andie responded promptl... Se mer

Betygsatt 5 av 5 stjärnor

A colleague at work complimented me on my make up in a picture. I was actually sunlight on a balcony, a Sonagi mask before the evening do, and a touch of lip gloss and mascara. I'm really enjoying... Se mer

Betygsatt 5 av 5 stjärnor

Have been a client for around two years now and couldn’t enjoy more. Curated, interesting, working well solutions in every box, and these matcha patches, gosh!! Highly recommended

Företagsinformation


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

190 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(190)

38 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Love Sonagi

Ordering from Sonagi was very easy, the customer service is brilliant. My first order contained 2 free gifts which was wonderful. Looking forward to my next month’s order. I would definitely recommend them.

23 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great products , even better customer service

Great products . Great customer service ! This is exactly how a business should behave . I had a special request concerning my subscription- specifically vegan only products . Andie responded promptly and was able to accommodate my needs . No hesitation , no delays , no issues . Received fab package a few days later . It’s so refreshing to have this level
Of Custer service- well done Sonagi !

11 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best subscription pack!

Loved receiving packages from Sonagi! It was good value for money getting five new and different sheet masks every month. They even include a guide that shows they’ve done research on the masks they curate each month.

18 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Definitely recommend

Absolutely brilliant company - face masks are premium and loved the matcha eye patches. Definitely going to buy here more often for my skincare. Definitely recommend

31 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best thing I’ve done for my skin!

Subscribing to Sonagi has been the best gift I’ve ever given my skin. The masks are all exceptional quality, and the customer service is second to none. You can tell there is an immensely passionate team behind the company. I recommend it to everyone. My skin is glowing.

12 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best subscription ever

I have been subscribed to Sonagi for a year now and it is my favourite subscription and better than any other beauty box I have ever had. I love using my masks once a week to take some self care time. I love having the option to add products to try or add products you have previously used and enjoyed.

1 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

5*s for Sonagi!

I joined Sonagi in Aug 2024 and I absolutely love my subscription. I was an early adopter of Japanese and Korean skincare in the UK about 12 years ago, back when everything had to be imported. I’ve always liked the enforced relaxation and skin benefits of sheet masks, and the advantage of the subscription is having knowledgeable folks curate the selection. I do think my skin overall is more hydrated and has better texture. It’s incredibly good value for money and I love the gifts and extras. Customer service is also top notch. I’d highly recommend a Sonagi subscription.

1 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Awesome company

Awesome company. Amazing masks. Great prices. And the customer service was quick and responsive, no faffing around. Favourite place!

1 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Cannot fault them

Such an amazing company! The products are really high quality, my skin feels great and has definitely has improved since I started my subscription over one year ago. They add some little gifts and goodies in which gives it a personal feel and it is always appreciated! Love them and I cant see myself ever stopping my subscription.

9 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A monthly box of face-treats

It's great to receive a box of face treats each month, with all the decision making removed. There's plenty of choice and I have found each mask suits my skin (no nasty reactions). They do seem to be good quality.

9 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great products

Great products, always delivered when expected! Contacted customer services about changing my subscription and they were so helpful!

1 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing company!

Amazing company! Great and fast customer service! There was an issue with delivery (not a fault of Sonagi) This was rectified so quickly and the customer service was friendly and helpful. The products are really high quality, my skin feels so soft and definitely has improved since I've used the subscription box. It really is worth it! Highly recommended!

13 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Healthy glowing youthful skin? Check!

I have been receiving a monthly subscription from Sonagi for several years now and I couldn't live without it. I love sheet masks and Korean beauty products in general and this is an excellent way to sample a selection of brands and types of sheet masks without feeling overwhelmed by trying to online shop for them myself.

I have sensitive aging skin with psoriasis and the masks help so much. The proof for me is that people regularly are shocked that I am 50 and think I'm in my early 30s and ask me for my tips and tricks. I always recommend to add sheet masks into their routines for healthy youthful and glowing skin and sunscreen of course.

My dermatologist also said that sheet masks are an excellent way to alleviate the facial psoriasis as it helps the moisturising products reach deeper levels, especially sheet masks containing niacinamide. Sonagi has actually included extra masks for me before based on this, with a personalised note. That level of attention to specific customer needs is not easily found. I would give more stars if I could.

5 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love these masks

Love these masks. Love the company. They send me little gifts as a thank you every other month and are genuinely passionate about good skincare.
I get two packs a month now for over a year and haven't looked back. Best masks and great value. Such a nice treat

3 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic Compamy

Just had a couple of orders from Sonagi. The last one, delivered in a clear bag round the box by Royal Mail, had obviously had a very rough ride through the Mail. Sonagi were brilliant and replaced what should have been in there, and some free samples too. Highly recommended, both the company and their products

29 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I absolutely adore this company

I absolutely adore this company. I have been a subscriber for nearly a year now and I absolutely love it! Every month the mask selections are amazing! The curators note telling you how to use the mask and the benifits of each mask is so helpful. I will never cancel my subscription! Love love love 💕

4 oktober 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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