Charles was amazing, i have been online with Dell for nearly 2 days and Charles fixed my issue in 10 minutes. If all your support advisers are as good as Charles then well done
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
MSofficestore (CHARLES) provided incredibly fantastic support for me today. My laptop had suddenly lost its Microsoft subscription & I were completely 100% out of action. I first tried my... Se mer
Updated a second generation, non-qualifying Dell PC from Win 10 Home to Win 11 Home and then used a key from MSofficestore to upgrade the machine to Win 11 Pro. Followed seller’s instructions (detaile... Se mer
They're reserved but grateful people when problems occurs or where the primary resurgence in technical achievments among the grand quantity of users who seek for porpoises and enlightmen in their live... Se mer
Företagsinformation
Om MSofficestore
Skrivet av företaget
Kontaktuppgifter
100 Borough, SE1 1LB, London, Storbritannien
- 0330 133 21 38
- info@msofficestore.uk
- softwarepal.co.uk
Seems to good to be true, but it works!
Needed Windows 10 downgrade on a new PC.
Super easy purchase and download process.
Very prompt live chat support.
And all so much cheaper than elsewhere.....however they do it, it works!
Good price, great support from Charles, via chat
Good price, simple purchase and download experience. Given that every customer likely has a different configuration of Windows and Office going on, I suppose it is hard to write simple installation instructions. I floundered and had to contact the chat service for assistance. Charles answered my plea and was super helpful, despite my hesitance to sign up for a free 3-day support trial that I would need to cancel (I did not). The answer turned out to be a simple fix and I was connected and into the app in just a few minutes.
Awesome Alex was Great!!
Alex assisted me with a software challenge today.
Alex expedited my concerns and was able to resolve my issues within a timely manner.
"Above and Beyond" online assistance…
"Above and Beyond" online assistance from Mark!
I was experiencing problems with setting-up Windows on my MacBook PRO (M2 MAX) so I could run Parallels. I had reviewed online that Windows 10 was compatible with the M2 chip as a friend had informed me of some issues with Windows 11.
Mark provided "First Class" assistance and also went out of his way to research information to help with the Parallels install, where we discovered the Windows 10 was no longer supported for the M2 on Parallels, where he then further assisted me in getting the Windows 11 installed and the system up and running.
Cannot recommend this service highly enough!
Purchase process
easy and quick process the whole experience was very pleasant.
I was a little skeptical in buying…
I was a little skeptical in buying Windows 10 Pro from tis company, but after reading several reviews, I've decided to give it a try and I've had the best experience so far. All the information about the products are easily visible on their website, they have a 24hrs online assistance and are very quick in responding any questions. They will also guide you install the products if needed.
Charles was awesome helping me install both Windows 10Pro and Office package. Very quick, professional and knowledgeable.
Thanks Charles for all your help. It was great!
Windows 10 Pro installation
I was very pleased the way you and your associates answered all my questions and the way you downloaded my product. Thanks again for all that you did for me.
William Cadigan
Immediate response to a pre purchase…
Immediate response to a pre purchase question and all worked as advertised.
Follow up email to check how things are.
This is how customer service should be!
Brilliant.
Successful upgrade to Windows 10
Successful upgrade to Windows 10. There was a slight complication with files backed up from the old install interfering with the new install, but Mark was able to rapidly provide me a link to a video showing exactly how to eliminate these files and get things working properly.
Can't praise these genius guys enough
Can't praise these genius guys enough. Spent HOURS helping me set up a very complicated programme and very patient with this stroke victim. Alex and your colleagues, you rock!!
Charlie was very helpful
Charlie was very helpful. I bought a license key, but it didn't work for my activation. After verifying that I had purchased the product and that I was getting an error message via a screenshot, Charlie have me another code to try. It worked. Quick and helpful service.
Transfer Visio from computer 1 to computer 2
The Tech (Charles) new exactly what to do and was clear about - my role and what i had to do
Alex provided a fast and easy online…
Alex provided a fast and easy online install as i was struggling myself. Great Service.
Absolutly fantastic team you guys have
Absolutly fantastic team you guys have, thank you so much tech legends!
Great service
Windows upgrade
Needed an upgrade from 8.1 to Windows 10 was concerned about loss of software and data.
Helped by Mark, software downloaded and used the document supplied to upgrade with no problems and no loss of software or data.
5 Stars.
Many thanks
Super quick and clear responses by Charles.
Super quick and clear responses by Charles. I am an attorney that is not so proficient @ IT matters. I was apprehensive to try the anydesk experience (allowing remote access to your computer) for confientiality reasons. Charles understood, reassured me re maintaining confidentiality and resolved everything within 2 minutes. Very pleased with this service.
Great product and service!
Office Key Issue
Fast response, remote desktop fixed issue and updated licence records to reflect changes. Excellent service.
I had some issues in installing the…
I had some issues in installing the product I bought. Charles assisted me and in a short time all was working well. I was impressed by further follow up after a few days to check all was still going well.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








