MSofficestore  Omdömen 954

Had issues with Virtual Machine installation and was assisted by Jason. Jason was able to resolve my issue in a professional and expeditious manner.

Great service; product and customer service.

Mark, Charles and Drake were amazing. They are definitely an asset to your company and all of them got me though a very frustrating install.

Amazing service, quick and efficient. Brough a windows activation code, the code did not work i message customer service and they get back to me in seconds. Shout out to Alex for helping me with my problem!!

I accidently installed an enterprise version of Windows 11 Pro which I purchased from MS Office Store. The purchase and download was a snap, the SNAFU in the upload was mine.

I contacted the help chat and was connected with Charles. Having been the CEO of a middle market company for 28 years, I always had access to my IT group that solved all my hardware and software problems. So, to say the least, my expertise at solving software problems is at around the second grade level. Charles patiently helped me download some software that allowed him access to my computer. Bam, Bam, Bam, Bam, Charles solved my problem. I am off and running!

All this confirmed to me that I made the right decision choosing MS Office Store, was fortunate to confer with their help desk, and blessed to be connected with Charles.

Very good service, I had bought the wrong windows 10 version without realising and thought the code was wrong. I contacted live support and got connected with Mark almost right away. He took me through my options on what I could do to fix this issue. Thank you Mark.

Alex was amazing. I struggled through installing an upgrade myself and after attempting & re-attempting a couple times, Alex was more than happy to assist with doing the upgrades to my PC. What a lifesaver!!

Alex was patient and was able to fix my problem in relatively short period of time.

the instructions couldn't be followed, i used the chatbot and it sort of helped but i'm stuck with a half useable verson of WIndows 11 Pro on my brand new laptop

Great assistance! Great service quality! And also Thanks for Charles, professional! I am very happy thank you very much!

Needed technical support. Charles took great care of me and solved my problem in minutes

Purchased new MS Office online but pass key didn't work.
Went on-line for assistance and support was great , and simple. No hanging about giving passwords and resets etc. 5/ 6 chats and matter resolved by Mark.
This is what a help line should be like 👍
Highly recommended 👌

Their team is always super quick to help and always follow up. Always a super easy experiance buying from their store :)

Charles has helped me with my previous few orders and is great!

Charles and Jason were so very helpful and timely as I urgently needed the update. It was completed with an hour to spare!!. They were extremely helpful and never showed any signs of frustration!!!!

Very smooth purchasing, download, installation and activation process. Just like from Microsoft. I had a couple of questions and they helped out immediately. I am really impressed of their service. Even so, they reached out later on to follow up on my purchases. Great team!! Thank you Charles for your help and interest.

I simply followed the instructions and everything worked a treat.

I brought Win 11 Pro, was a bit worried about it being a scam, but trust pilot said they were OK. Everything turned out fine and Windows registered just fine. Very happy.

Just a relief to know that there is someone there that can help out, who knows what they are doing & does it in a quick professional manner.