When I first visited the Birstall store I didn’t feel any pressure, just assistance whenever I needed it. Lots of advice given for my style shape of living room. When I eventually decided on my purcha... Se mer
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Plats
Byt platsJunction 27 Retail Park, Gelderd Road, WF17 9AD Leeds, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My wife and I visited Sofology recently. Haleema helped us, she was brilliant she helped us chose our latest sofa set. Haleema had a vast amount of product knowledge and understood our needs. Sofology... Se mer
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Saj was the store rep we encounted and we were very pleased with his attention. Would definitely recommend in future.
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Great service from Joe at Sofology at Birstall. No pushy sales pitch just good honest advice from someone who clearly knew what he was talking about. He understood exactly what we were looking for an... Se mer
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Företagsinformation
- Soffbutik
- Möbelaccessoarer
- Möbelaffär
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Butik med möbelklädsel
Skrivet av företaget
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktuppgifter
Junction 27 Retail Park, Gelderd Road, WF17 9AD, Leeds, Storbritannien
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Saj was the store rep we encounted and…
Saj was the store rep we encounted and we were very pleased with his attention. Would definitely recommend in future.
6 juni 2026
Svar från Sofology - Leeds
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Sales assistant Marvin was informative
Sales assistant Marvin was informative, friendly and happy to help.
1 juni 2026
Svar från Sofology - Leeds
Hi there, thank you for your review. Another great review for Marvin, we will make sure to pass this on! Have a nice day.
Very good service and the salesperson…
Very good service and the salesperson was extremely patient and helpful.
1 juni 2026
Svar från Sofology - Leeds
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Nice and friendly staff with no hard…
Nice and friendly staff with no hard sell. Made the ordering process easy and not over complicated
4 juni 2026
Svar från Sofology - Leeds
Thank you for this great review Tracey :-)
Sag we spoke to he was so polite and…
Sag we spoke to he was so polite and very helpfull we ordered our sofas and will recamend him to a friend.
31 maj 2026
Svar från Sofology - Leeds
Hi there, thank you for your review. Another great review for Sag, we will make sure to pass this on! Have a nice day.
Fantasic service and experince
6 april 2026
Svar från Sofology - Leeds
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
I gave a full review following my…
I gave a full review following my recent experience at sofology. The salesmen we dealt with were Scott and Hugo and they were both excellent. I gave the whole experience a grade 10.
21 maj 2026
Svar från Sofology - Leeds
Thanks for this fabulous review. We appreciate you sharing it with others!
Fantastic Experience
Fantastic experience buying a sofa. The staff member who helped us was brilliant
15 maj 2026
Svar från Sofology - Leeds
Thank you for sharing Ilyas!
Comfortable shopping experience
Comfortable shopping experience, Zak was easy going, no sales push on a big ticket item.
18 maj 2026
Svar från Sofology - Leeds
Thank you for sharing Maqsood :-)
Wasn’t pestered in the shop left to…
Wasn’t pestered in the shop left to look, Mervin the sofa sales assistant was brilliant very knowledgeable and really helped when purchasing the sofa
18 maj 2026
Svar från Sofology - Leeds
Hi there, thank you for your review. Another great review for Mervin, we will make sure to pass this on! Have a nice day.
Super experience every time we visiited
When I first visited the Birstall store I didn’t feel any pressure, just assistance whenever I needed it. Lots of advice given for my style shape of living room. When I eventually decided on my purchase more advice provided with no heavy sell. Can’t wait to see my new sofa! Thank you to everyone in the store, it was a very pleasant experience.
19 maj 2026
Svar från Sofology - Leeds
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Helpful advise regarding fabric and…
Helpful advise regarding fabric and seating size for the space we have.
17 maj 2026
Svar från Sofology - Leeds
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
No pushy sales patter and allowed to…
No pushy sales patter and allowed to browse round the showroom in peace but staff always on hand to help when required
12 maj 2026
Svar från Sofology - Leeds
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Svar från Sofology - Leeds
What an amazing review, thank you so much for taking the time to write this 😊
Great experience
Great experience.
A mistake was made with our order which was quickly rectified when I phoned the store.
Everything was explained clearly during the ordering process.
10 maj 2026
Svar från Sofology - Leeds
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Terrible service and place
Terrible service and place . Sales people con you into buying. They don’t tell you that every sofa is no cancellation and once you sign your tied into buying it. They send you an email and say you can change the sofa but they charge another 25% on top of the original price plus the sofa you want to change too. So be warned do not buy from this company
5 maj 2026
Svar från Sofology - Leeds
Hi Tara, any changes need to be made within 48 hours of placing the order. Any changes after this time are chargable. If you would like to discuss this further, please email social.media.complaints@sofology.co.uk and we will take a look at your order.
Very poor experience
Very poor experience. Salesman told us ( we are pensioners) that corner sofa suite and a separate 2 seater recliner would fit in our new sitting room ( we haven’t moved there yet). We gave him the measurements and he said all would be fine. After 4 days our son told us not only it wouldn’t fit but the recliner systems would clash. Sofology changed the 2 seater to a 1 seater but charged us £500, for the change. After only 4 days.! The sofa hadn’t even been started yet as we’d asked it not to be done until at least 1 July from a 5th May order. Sofology should retrain their staff.
5 maj 2026
Svar från Sofology - Leeds
Hi Mr Baldwin, we are sorry to hear that your Sofology journey has been less than perfect. When an order is placed in store there is a 48 hour period where any changes can be made before the order is sent on to the supplier. After this time, any changes are chargable. If you would like to discuss this further please email social.media.complaints@sofology.co.uk with your order details.
Excellent Service x
2 maj 2026
Svar från Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Svar från Sofology - Leeds
Hi there, thank you for your review. Another great review for Jo, we will make sure to pass this on! Have a nice day.
Great experience with Sofology so far
Great experience with Sofology so far. Staff was really friendly, helpful and knowledgeable without being pushy, and the ordering process was smooth and easy. Looking forward to receiving the sofa.
3 maj 2026
Svar från Sofology - Leeds
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
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